User Guide
Page 3
...View 1-3 Printer Configurations 1-4 Standard Features 1-4 Available Configurations 1-4 Options 1-5 Upgrades 1-5 Control Panel 1-6 Control Panel Features 1-6 Control Panel Layout 1-6 Menu Map 1-7 Information Pages 1-7 Sample Pages 1-7 More Information 1-9 Resources 1-9 Xerox Support ...Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10 Phaser® 6360 Color Laser Printer...
...View 1-3 Printer Configurations 1-4 Standard Features 1-4 Available Configurations 1-4 Options 1-5 Upgrades 1-5 Control Panel 1-6 Control Panel Features 1-6 Control Panel Layout 1-6 Menu Map 1-7 Information Pages 1-7 Sample Pages 1-7 More Information 1-9 Resources 1-9 Xerox Support ...Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10 Phaser® 6360 Color Laser Printer...
User Guide
Page 4
Contents 3 Printing Basics Overview of Basic Steps 3-2 Supported Paper and Media 3-3 Paper Usage Guidelines 3-4 Paper That Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 (MPT 3-9 Using Manual Feed 3-13 Loading Paper in Trays 2-5 3-14 Selecting ... Media 3-25 Printing Transparencies 3-25 Printing Envelopes 3-31 Printing Labels 3-34 Printing Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47 Phaser® 6360 Color Laser Printer ii
Contents 3 Printing Basics Overview of Basic Steps 3-2 Supported Paper and Media 3-3 Paper Usage Guidelines 3-4 Paper That Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 (MPT 3-9 Using Manual Feed 3-13 Loading Paper in Trays 2-5 3-14 Selecting ... Media 3-25 Printing Transparencies 3-25 Printing Envelopes 3-31 Printing Labels 3-34 Printing Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47 Phaser® 6360 Color Laser Printer ii
User Guide
Page 5
... the Paper 4-15 5 Maintenance Cleaning the Printer 5-2 Cleaning the Outside of the Printer 5-2 Cleaning the Density Sensor 5-2 Ordering Supplies 5-5 Consumables 5-5 Routine Maintenance Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6 Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8 Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8 Phaser® 6360 Color Laser Printer iii
... the Paper 4-15 5 Maintenance Cleaning the Printer 5-2 Cleaning the Outside of the Printer 5-2 Cleaning the Density Sensor 5-2 Ordering Supplies 5-5 Consumables 5-5 Routine Maintenance Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6 Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8 Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8 Phaser® 6360 Color Laser Printer iii
User Guide
Page 6
Contents 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Misfeed at Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
Contents 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Misfeed at Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
User Guide
Page 7
Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9 Phaser® 6360 Color Laser Printer 1-1
Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9 Phaser® 6360 Color Laser Printer 1-1
User Guide
Page 8
Control panel 3. Trays 3, 4, and 5 (optional) 7. Latch to open Tray 1 (Multi-Purpose Tray) 5. Power switch Parts of the Printer This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 ■ Printer Configurations on page 1-4 Front-Right View 1 2 3 4 5 6 1. Handle to open Front Door B 8. Tray 2 6. Front door 4. Parts of the Printer 7 8 9 6360-040 Phaser® 6360 Color Laser Printer 1-2 Top cover 2. Button to open Front Door A 9.
Control panel 3. Trays 3, 4, and 5 (optional) 7. Latch to open Tray 1 (Multi-Purpose Tray) 5. Power switch Parts of the Printer This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 ■ Printer Configurations on page 1-4 Front-Right View 1 2 3 4 5 6 1. Handle to open Front Door B 8. Tray 2 6. Front door 4. Parts of the Printer 7 8 9 6360-040 Phaser® 6360 Color Laser Printer 1-2 Top cover 2. Button to open Front Door A 9.
User Guide
Page 9
USB connection 4. Door C latch 6360-042 1. Transfer roller 3. Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Front Door A 2. Door C 5. Rear-Left View Parts of the Printer 1 2 3 4 5 1. Front Door B 2. Toner cartridges (high capacity) 3. Ethernet 10/100 Base-Tx connection 5. Top cover 2. Imaging unit 4. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3
USB connection 4. Door C latch 6360-042 1. Transfer roller 3. Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Front Door A 2. Door C 5. Rear-Left View Parts of the Printer 1 2 3 4 5 1. Front Door B 2. Toner cartridges (high capacity) 3. Ethernet 10/100 Base-Tx connection 5. Top cover 2. Imaging unit 4. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3
User Guide
Page 10
... ■ 42 ppm color ■ 42 ppm monochrome ■ Maximum resolution (dpi): 2400 ■ Fonts: PostScript and PCL ■ Trays: ■ Tray 1 (MPT): 150-sheet capacity ■ Tray 2: 550-sheet capacity ■ Connection: ■ USB 2.0 ■ Ethernet 10/100 Base-Tx Available Configurations Printer Configurations Printer Configurations Features 6360N 6360DN 6360DT Memory (MB) ...Sheet Feeder (Trays 3 and 4 or Trays 4 and 5) No* No* No* *This option can be purchased separately for these configurations. 6360DX 512 Yes Yes No* Yes Phaser® 6360 Color Laser Printer 1-4
... ■ 42 ppm color ■ 42 ppm monochrome ■ Maximum resolution (dpi): 2400 ■ Fonts: PostScript and PCL ■ Trays: ■ Tray 1 (MPT): 150-sheet capacity ■ Tray 2: 550-sheet capacity ■ Connection: ■ USB 2.0 ■ Ethernet 10/100 Base-Tx Available Configurations Printer Configurations Printer Configurations Features 6360N 6360DN 6360DT Memory (MB) ...Sheet Feeder (Trays 3 and 4 or Trays 4 and 5) No* No* No* *This option can be purchased separately for these configurations. 6360DX 512 Yes Yes No* Yes Phaser® 6360 Color Laser Printer 1-4
User Guide
Page 11
... and saved print jobs ■ Font storage Upgrades To order the Phaser 6360N to 6360DN upgrade, contact your printer. Print the Configuration page to see Information Pages on your local reseller or go to www.xerox.com/office/6360supplies. Printer Configurations Options You can have feeders in the following combinations: ■ ... 4 and 5) Memory All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules (up to a total of 1 GB). Phaser® 6360 Color Laser Printer 1-5 To print the Configuration page, see which options are not standard on page 1-7.
... and saved print jobs ■ Font storage Upgrades To order the Phaser 6360N to 6360DN upgrade, contact your printer. Print the Configuration page to see Information Pages on your local reseller or go to www.xerox.com/office/6360supplies. Printer Configurations Options You can have feeders in the following combinations: ■ ... 4 and 5) Memory All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules (up to a total of 1 GB). Phaser® 6360 Color Laser Printer 1-5 To print the Configuration page, see which options are not standard on page 1-7.
User Guide
Page 12
... to access tools and information pages to print. Graphic display indicates status messages, menus, and toner levels. 3. Phaser® 6360 Color Laser Printer 1-6 Control Panel Layout 35 READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting CMYK 6360-044 1 2 46 78 1. Up Arrow button print. Scrolls upward through the menus. 2. OK...
... to access tools and information pages to print. Graphic display indicates status messages, menus, and toner levels. 3. Phaser® 6360 Color Laser Printer 1-6 Control Panel Layout 35 READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting CMYK 6360-044 1 2 46 78 1. Up Arrow button print. Scrolls upward through the menus. 2. OK...
User Guide
Page 13
... panel, select Information, and then press the OK button. 2. When the page is highlighted on the control panel, press the OK button to print. Phaser® 6360 Color Laser Printer 1-7 To print sample pages: 1. On the control panel, select Information, and then press the OK button. 2. Select Configuration Page or Supplies Usage Page, and...
... panel, select Information, and then press the OK button. 2. When the page is highlighted on the control panel, press the OK button to print. Phaser® 6360 Color Laser Printer 1-7 To print sample pages: 1. On the control panel, select Information, and then press the OK button. 2. Select Configuration Page or Supplies Usage Page, and...
User Guide
Page 14
... percentages of red, green, and blue that are used. Note: Before you select colors to use in your print jobs. To print the color sampler pages: 1. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 1-8 Each sampler page lists either CMYK Sampler Pages or RGB Sampler Pages, and then...
... percentages of red, green, and blue that are used. Note: Before you select colors to use in your print jobs. To print the color sampler pages: 1. See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 1-8 Each sampler page lists either CMYK Sampler Pages or RGB Sampler Pages, and then...
User Guide
Page 15
... CD-ROM www.xerox.com/office/6360support www.xerox.com/office/6360support www.xerox.com/office/6360support Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/pmtools www.xerox.com/office/6360support www.phaserSMART.com www.xerox.com/office/6360support Control panel Help (?) button Control panel menu Phaser® 6360 Color Laser Printer 1-9 More Information More...
... CD-ROM www.xerox.com/office/6360support www.xerox.com/office/6360support www.xerox.com/office/6360support Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/pmtools www.xerox.com/office/6360support www.phaserSMART.com www.xerox.com/office/6360support Control panel Help (?) button Control panel menu Phaser® 6360 Color Laser Printer 1-9 More Information More...
User Guide
Page 16
... (Windows only) To start the Xerox Support Centre utility: 1. The Xerox Support Centre appears on your printer from the Select Printer drop-down list. It provides a central location for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher. Phaser® 6360 Color Laser Printer 1-10 It is installed during printer driver installation. You must have a USB...
... (Windows only) To start the Xerox Support Centre utility: 1. The Xerox Support Centre appears on your printer from the Select Printer drop-down list. It provides a central location for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher. Phaser® 6360 Color Laser Printer 1-10 It is installed during printer driver installation. You must have a USB...
User Guide
Page 17
See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-1 Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Choosing a Connection Method on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer.
See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-1 Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Choosing a Connection Method on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer.
User Guide
Page 18
... panel. 5. Note: If the Software and Documentation CD-ROM is connected to the network using . See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-2 You can download the latest driver from the Software and Documentation CD-ROM. Turn on driver installation, see the section in this chapter...
... panel. 5. Note: If the Software and Documentation CD-ROM is connected to the network using . See also: Advanced Features Guide at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-2 You can download the latest driver from the Software and Documentation CD-ROM. Turn on driver installation, see the section in this chapter...
User Guide
Page 19
...any port on the hub except the uplink port. Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet (Recommended) Ethernet can be purchased separately. This section includes: ■ Connecting via Ethernet (...cable for the different connection methods. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on an Ethernet network. Network Connection Depending on page 2-4 Connecting via Ethernet or USB. ... more computers. It supports many printers and systems on page 2-9 Phaser® 6360 Color Laser Printer 2-3
...any port on the hub except the uplink port. Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet (Recommended) Ethernet can be purchased separately. This section includes: ■ Connecting via Ethernet (...cable for the different connection methods. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on an Ethernet network. Network Connection Depending on page 2-4 Connecting via Ethernet or USB. ... more computers. It supports many printers and systems on page 2-9 Phaser® 6360 Color Laser Printer 2-3
User Guide
Page 20
Verify that you are using the correct USB (1.x or 2.0) cable for your printer and must have Windows 2000/XP/Server 2003 or newer. See also: Installing the Printer Drivers on . 2. Macintosh users must use USB, PC users must be purchased separately. USB Connection A USB connection requires a standard A/B USB... Choosing a Connection Method Connecting via USB If you are connecting to one end of the USB cable to the printer and turn it on page 2-9 Phaser® 6360 Color Laser Printer 2-4 To use Mac OS X, version 10.2 and higher. This cable is not as fast as an Ethernet connection...
Verify that you are using the correct USB (1.x or 2.0) cable for your printer and must have Windows 2000/XP/Server 2003 or newer. See also: Installing the Printer Drivers on . 2. Macintosh users must use USB, PC users must be purchased separately. USB Connection A USB connection requires a standard A/B USB... Choosing a Connection Method Connecting via USB If you are connecting to one end of the USB cable to the printer and turn it on page 2-9 Phaser® 6360 Color Laser Printer 2-4 To use Mac OS X, version 10.2 and higher. This cable is not as fast as an Ethernet connection...
User Guide
Page 21
... using Ethernet, follow the procedure for information on IP addressing. For example, your printer can have a unique IP address. See also: Online Support Assistant at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-5 only the last digit needs to a networked printer. Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk...
... using Ethernet, follow the procedure for information on IP addressing. For example, your printer can have a unique IP address. See also: Online Support Assistant at www.xerox.com/office/6360support Phaser® 6360 Color Laser Printer 2-5 only the last digit needs to a networked printer. Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk...
User Guide
Page 22
...Xerox Installer launches, follow the prompts for dynamically setting the printer's IP address: ■ DHCP (enabled by default on all Phaser printers) ■ AutoIP You can view the printer's IP address at any time. Select TCP/IP Setup, and then press the OK button. 5. Select Properties. 4. Phaser® 6360 Color Laser Printer... 2-6 Using the Control Panel To turn on the left navigation panel. 5. On the control panel, select Printer Setup, and then press the OK button. 2. Using ...
...Xerox Installer launches, follow the prompts for dynamically setting the printer's IP address: ■ DHCP (enabled by default on all Phaser printers) ■ AutoIP You can view the printer's IP address at any time. Select TCP/IP Setup, and then press the OK button. 5. Select Properties. 4. Phaser® 6360 Color Laser Printer... 2-6 Using the Control Panel To turn on the left navigation panel. 5. On the control panel, select Printer Setup, and then press the OK button. 2. Using ...