Xerox 5500/YDN - Phaser B/W Laser Printer Support and Manuals
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User Guide - Page 10
... Internet Services (an embedded web server) helps to manage, configure,
and troubleshoot the printer from your computer. ■ PrintingScout provides onscreen notification and guidance if the printer needs help. ■ Usage Analysis Tool provides cost tracking that logs each job and the cost for each
page. ■ MaiLinX email notifies a specific person when...
User Guide - Page 20
...(http://xxx.xxx.xxx.xxx). 3. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution.
Note
PrintingScout is installed with Xerox Customer Support. Enter your printer's IP address in opening a Service Request with your printer to access PhaserSMART technical
support. Phaser® 5500 Laser Printer 1-12 Click the PhaserSMART Diagnostic Tool...
User Guide - Page 81
...specifically for Envelopes
Buying and Storing Envelopes
■ Use only paper envelopes specified in their packaging to Reference/Printing/Supported Papers on top of the envelopes. ■ If wrinkling or embossing problems...loading by setting a heavy book on the User Documentation CD-ROM.
they can cause the envelopes to the corner of the envelope. Use envelopes made specifically for ...
User Guide - Page 115
... cables are both Off, then turn them On, install the printer driver from your particular setup, the following hardware and cabling is required for the... to CentreWare Internet Services (IS). Macintosh users must use USB, PC users must be used for each device.)
Phaser® 5500 Laser Printer 3-3 ... models also support using a cable or DSL router, a cable or
DSL router and two...
User Guide - Page 120
... X 10.3.1 (and later) Understanding TCP/IP Addressing and Subnetting Basics
Phaser® 5500 Laser Printer 3-8
Contact your network administrator for more information, go to www.xerox.com/office/5500infoSMART to view these documents. Select Network Setup, then press the OK button. 4.
Manually setting the IP address overrides DHCP and AutoIP. Select TCP/IP Address, then...
User Guide - Page 121
... printer and the network (in the printer. JavaScript is required to support these functions. ■ Troubleshoot print-quality problems using Printer Neighborhood. If JavaScript is required to printer status and special printing functions such as a group with their original driver settings then reprinted on the Xerox web site. All Rights Reserved. 3-9
The list provides current status...
User Guide - Page 135
... Services. 6. Click Start, click Settings, then click Printers. 8. Select the Ports tab. Right-click the My Network Places icon on the Troubleshooting tab of the following: ■ Access PhaserSMART Technical Support on the desktop and select Properties. 2. Locate TCP/IP Print Server, then verify these documents. Reference Name R1002011338
Title Installing a Windows NT 4.0 Printer Driver...
User Guide - Page 138
... for PostScript installations. Any errors detected in printer identification are displayed in the Enter a Printer Name or IP
Address section. 3.
Windows 98 and Windows Me
Configuring a Port
The Xerox TCP/IP Printer Port Wizard guides you have been configured and verified, a Completing dialog box appears summarizing all the settings. In the Add Xerox TCP/IP Port...
User Guide - Page 148
... following settings: ■ NetWare is enabled ■ Frame Type matches the frame type of the desired file server ■ PDL is necessary for connecting a printer to more information go to Reference/ Troubleshooting on the web site for Novell Directory Services (NDS)
The Advanced Setup option of the Xerox Gateway Software is necessary. For print-quality problems...
User Guide - Page 155
....com. 2. If the problem is installed with your printer's IP address in opening a Service Request with the solution, PhaserSMART Technical Support assists you with an "i". In many cases, the front panel also displays an animated graphic showing the location of the problem, such as the location of the problem.
Copyright © 2004 Xerox Corporation. Front Panel i Button...
User Guide - Page 210
... Xerox supplies, contact your Customer Support Center.
Replace the paper. 2. Replace the drum cartridge. Replace the drum cartridge (do not discard the packaging). 2. If the problem continues, contact your local reseller or go to www.xerox.com/office/5500supplies. Phaser® 5500 Laser Printer 4-57 Print-Quality Problems
Diagnosing Print-Quality Problems (Continued)
Problem...
User Guide - Page 212
... 2. Please wait Printing page x of the problem. wait until Ready to Print Processing data - The printer is warming up - Phaser® 5500 Laser Printer
Front Panel Messages
This topic includes:
■ "Status Messages" on page 4-59 ■ "Errors and Warnings" on the front panel. When an error or warning condition occurs, the front panel...
User Guide - Page 215
...install
P/N 113R00670. 4. If not, install
P/N 113R00668. 3. Without a properly functioning Configuration Card, the printer will perform as a base model (non-networking) printer. 1. Close interface cover. 5. Close Door B. 4. Close Door C.
1. Phaser® 5500...it . If error continues, install a new ...Error or Warning Messages (Continued)
Message Install Or Reseat Drum Cartridge
Install...
User Guide - Page 218
... reporting is reduced. Only Standard Print Quality is replaced, use caution, some components inside Door A may be covered under the printer warranty. Pull out the Toner Cartridge. 3. Phaser® 5500 Laser Printer 4-65 Remove Tray 5. 2. when the Fuser is supported. 1. The print job has requested manual feeding. 1.
Xerox consumables will not be hot. 1. Open the...
User Guide - Page 226
...much more . A set of Xerox links is the same troubleshooting knowledge base used by Xerox Customer Support. Phaser® 5500 Laser Printer
Additional Resources
This topic includes:
■ "Support" on page 4-73 ■ "infoSMART" on page 4-73 ■ "Web Links" on page 4-73
Support
There is used by Xerox Customer Support staff) to find solutions for issues such as error codes, print...
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