Service Manual
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Major Assemblies and Functions 2-7 Main Board 2-7 Print Cartridge 2-10 Laser Scan Unit (LSU 2-10 Transfer Roller 2-11 Fuser Assembly 2-11 Paper Feed Drive 2-11 Paper Out Sensor... Heat/or Overheat/ 0x56/0x57/0x58 3-14 LSU Error or 0x5A 3-15 Jam At Tray [1] [2] [3] or 0x01 3-16 Jam At Top(0x02) or Jam At Exit (0x03 3-17 Jam At Duplex (0x04) or Jam At Tray (0x05 3-18 Output Tray Is Full or 0x44 3-19 Replace ...Paper in Tray [x 4-3 Front Panel Continually Displays "Output Tray Is Full 4-4 Paper Size Switch Assembly 4-4 Power Supply Troubleshooting 4-5 xiv Phaser 3450 Laser Printer
Major Assemblies and Functions 2-7 Main Board 2-7 Print Cartridge 2-10 Laser Scan Unit (LSU 2-10 Transfer Roller 2-11 Fuser Assembly 2-11 Paper Feed Drive 2-11 Paper Out Sensor... Heat/or Overheat/ 0x56/0x57/0x58 3-14 LSU Error or 0x5A 3-15 Jam At Tray [1] [2] [3] or 0x01 3-16 Jam At Top(0x02) or Jam At Exit (0x03 3-17 Jam At Duplex (0x04) or Jam At Tray (0x05 3-18 Output Tray Is Full or 0x44 3-19 Replace ...Paper in Tray [x 4-3 Front Panel Continually Displays "Output Tray Is Full 4-4 Paper Size Switch Assembly 4-4 Power Supply Troubleshooting 4-5 xiv Phaser 3450 Laser Printer
Service Manual
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...Jam At Tray [1] [2] [3] (Jam 0 4-9 Jam At Top (Jam 1 4-10 Jam At Exit (Jam 2 4-11 Jam At Duplex (Duplex Jam 1 4-12 Jam At Tray/Remove Tray 2 (Duplex Jam 2 4-13 CRUM Toner Error 4-14 5 Print-Quality Troubleshooting Print-Quality Problems Overview 5-2 Defects Associated with Specific Printer... 7-2 Recommended Tools 7-2 Cleaning 7-2 Printing a Cleaning Sheet 7-3 8 Service Parts Disassembly Overview 8-2 Standard Orientation of the Printer 8-2 General Notes on Disassembly 8-3 Preparation 8-3 Removing Service Parts and Consumables 8-4 Print Cartridge Removal (PL 9.1.8 8-4 Transfer...
...Jam At Tray [1] [2] [3] (Jam 0 4-9 Jam At Top (Jam 1 4-10 Jam At Exit (Jam 2 4-11 Jam At Duplex (Duplex Jam 1 4-12 Jam At Tray/Remove Tray 2 (Duplex Jam 2 4-13 CRUM Toner Error 4-14 5 Print-Quality Troubleshooting Print-Quality Problems Overview 5-2 Defects Associated with Specific Printer... 7-2 Recommended Tools 7-2 Cleaning 7-2 Printing a Cleaning Sheet 7-3 8 Service Parts Disassembly Overview 8-2 Standard Orientation of the Printer 8-2 General Notes on Disassembly 8-3 Preparation 8-3 Removing Service Parts and Consumables 8-4 Print Cartridge Removal (PL 9.1.8 8-4 Transfer...
Service Manual
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Rear Panel Interface Ports s3450-162 3. Power Receptacle 4. Rear Jam Access Door Rear Panel Configuration Interfaces ■ IEEE 1284 Parallel ■ Ethernet 10BaseT and 100Tx ■ USB 1-6 Phaser 3450 Laser Printer Service Manual Power Switch 2. Front Panel Shortcuts Mode Enter Service Diagnostics Press this selection at Power On OK (hold the OK button down) Phaser 3450 Laser Printer Rear View 1 4 2 3 1.
Rear Panel Interface Ports s3450-162 3. Power Receptacle 4. Rear Jam Access Door Rear Panel Configuration Interfaces ■ IEEE 1284 Parallel ■ Ethernet 10BaseT and 100Tx ■ USB 1-6 Phaser 3450 Laser Printer Service Manual Power Switch 2. Front Panel Shortcuts Mode Enter Service Diagnostics Press this selection at Power On OK (hold the OK button down) Phaser 3450 Laser Printer Rear View 1 4 2 3 1.
Service Manual
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A door at the rear of the printer provides access for printing. 2-6 Phaser 3450 Laser Printer Service Manual If you use thick paper (from Trays 1 and 2, ...Exit Sensor, the drive motor reverses. The paper is first printed on side one . Paper will exit the printer to the feed roller with a weight of more than 105 g/m2 (60 lb), you must insert the ...Path When duplex print mode is selected, the paper is fed through the Phaser 3450 Laser Printer and identifies the major components. Paper Path of the Printer Papers that meet the specifications may be fed from the RCP Menu) with...
A door at the rear of the printer provides access for printing. 2-6 Phaser 3450 Laser Printer Service Manual If you use thick paper (from Trays 1 and 2, ...Exit Sensor, the drive motor reverses. The paper is first printed on side one . Paper will exit the printer to the feed roller with a weight of more than 105 g/m2 (60 lb), you must insert the ...Path When duplex print mode is selected, the paper is fed through the Phaser 3450 Laser Printer and identifies the major components. Paper Path of the Printer Papers that meet the specifications may be fed from the RCP Menu) with...
Service Manual
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...it stays at the sensor location too long, the Main Board will shut down the machine, the control panel LED will blink red, and a "Jam" error message will display on the control panel. The pick-up roller makes one flat side. Second, the signal generated by the sensor tells the...a thermistor that sends signals to start the xerographic process. When printing the first side of the developed image on the second side. 2-12 Phaser 3450 Laser Printer Service Manual The solenoid armature releases the media unit clutch and the pick-up roller is used to the sensor, or it energizes the paper...
...it stays at the sensor location too long, the Main Board will shut down the machine, the control panel LED will blink red, and a "Jam" error message will display on the control panel. The pick-up roller makes one flat side. Second, the signal generated by the sensor tells the...a thermistor that sends signals to start the xerographic process. When printing the first side of the developed image on the second side. 2-12 Phaser 3450 Laser Printer Service Manual The solenoid armature releases the media unit clutch and the pick-up roller is used to the sensor, or it energizes the paper...
Service Manual
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... of Operation 2-13 If the paper takes too long getting to send the paper down the machine, the Control Panel LED will blink red, and a JAM 2 error message will display on the second side. The signal from the Exit Sensor is reversed to the sensor, or it activates the Duplex Sensor... paper for duplex print jobs. Duplex Unit The Duplex Unit is mounted in turn activates the feed roller to the Duplex Unit. Theory of the printer.
... of Operation 2-13 If the paper takes too long getting to send the paper down the machine, the Control Panel LED will blink red, and a JAM 2 error message will display on the second side. The signal from the Exit Sensor is reversed to the sensor, or it activates the Duplex Sensor... paper for duplex print jobs. Duplex Unit The Duplex Unit is mounted in turn activates the feed roller to the Duplex Unit. Theory of the printer.
Service Manual
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... Fuser Error 57 Fuser Failure/Low Heat Error 58 Fuser Failure/Over Heat Error Jam History Code Jam Error Message 01 Jam At Tray 1, 2, or 3 02 Jam At Top 03 Jam At Exit 04 Jam At Duplex 05 Jam At Tray/Remove Tray 2 3-2 Phaser 3450 Laser Printer Service Manual The error codes that service personnel and users record errors exactly...
... Fuser Error 57 Fuser Failure/Low Heat Error 58 Fuser Failure/Over Heat Error Jam History Code Jam Error Message 01 Jam At Tray 1, 2, or 3 02 Jam At Top 03 Jam At Exit 04 Jam At Duplex 05 Jam At Tray/Remove Tray 2 3-2 Phaser 3450 Laser Printer Service Manual The error codes that service personnel and users record errors exactly...
Service Manual
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... the URL. Go to a network and has a TCP/IP address, view the printer's web page using a web browser. Open a web browser. Error Messages and Codes 3-3 If the printer is connected to Troubleshooting --> Service Tools --> Fault History or Jam History. View the printer's fault history on the front panel. c. When an error first occurs, record...
... the URL. Go to a network and has a TCP/IP address, view the printer's web page using a web browser. Open a web browser. Error Messages and Codes 3-3 If the printer is connected to Troubleshooting --> Service Tools --> Fault History or Jam History. View the printer's fault history on the front panel. c. When an error first occurs, record...
Service Manual
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... customer prints and service test prints. 4. If the Print Cartridge appears obviously damaged, replace with the Main Board. 3-4 Phaser 3450 Laser Printer Service Manual Always follow the safety measures detailed in the test prints. 5. Remove the Print Cartridge and protect it is ...to find the cause of the Problem: 1. Verify the power cord is free from the printer. 7. View the fault history and jam history under the Service Tools Menu. 8. Step 2: Inspect and Clean the Printer: 1. Use Diagnostics to locate test points. 4. Verify the reported problem does exist. ...
... customer prints and service test prints. 4. If the Print Cartridge appears obviously damaged, replace with the Main Board. 3-4 Phaser 3450 Laser Printer Service Manual Always follow the safety measures detailed in the test prints. 5. Remove the Print Cartridge and protect it is ...to find the cause of the Problem: 1. Verify the power cord is free from the printer. 7. View the fault history and jam history under the Service Tools Menu. 8. Step 2: Inspect and Clean the Printer: 1. Use Diagnostics to locate test points. 4. Verify the reported problem does exist. ...
Service Manual
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If Tray 3 is installed, both Tray 2 and Tray 3 sizes will display. Paper size: Letter With tray down on duplex jam gate, actuate the sensor, and confirm that message changes to "Duplex Sensor On". Sensor Exit Sensor Output Full Sensor Compares selected media size with size ...
If Tray 3 is installed, both Tray 2 and Tray 3 sizes will display. Paper size: Letter With tray down on duplex jam gate, actuate the sensor, and confirm that message changes to "Duplex Sensor On". Sensor Exit Sensor Output Full Sensor Compares selected media size with size ...
Service Manual
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... (open/disconnected Fuser) Engine Fuser Low Heat Error Engine Fuser Over Heat Error Laser Failure (Polygon motor not ready) Jam At Tray [1] [2] [3]/ Remove All Paper Jam At Top/ Open Top Cover Jam At Exit/ Open Top Cover Jam At Duplex/ Open Top Cover Jam At Tray/ Remove Tray 2 Insufficient Memory Output Tray is Full Replace Print...
... (open/disconnected Fuser) Engine Fuser Low Heat Error Engine Fuser Over Heat Error Laser Failure (Polygon motor not ready) Jam At Tray [1] [2] [3]/ Remove All Paper Jam At Top/ Open Top Cover Jam At Exit/ Open Top Cover Jam At Duplex/ Open Top Cover Jam At Tray/ Remove Tray 2 Insufficient Memory Output Tray is Full Replace Print...
Service Manual
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... or loose? 5 Check the surface of the pick-up rollers for Clean rollers with water or replace if damaged. 3-16 Phaser 3450 Laser Printer Service Manual slightly dampened with Replace Main dirt or damage. Troubleshooting Reference Applicable Parts Pickup unit Tray 1, 2, or 3 Solenoid Regi...If paper feeds into place. The active tray (Tray 2 or Tray 3) has been removed, reseated, and locked into the printer and the Jam Go to Step 3. Printer power has been cycled and the error still appears. Replace the inoperative solenoid. 2 Using the embedded diagnostics, check Go to Step...
... or loose? 5 Check the surface of the pick-up rollers for Clean rollers with water or replace if damaged. 3-16 Phaser 3450 Laser Printer Service Manual slightly dampened with Replace Main dirt or damage. Troubleshooting Reference Applicable Parts Pickup unit Tray 1, 2, or 3 Solenoid Regi...If paper feeds into place. The active tray (Tray 2 or Tray 3) has been removed, reseated, and locked into the printer and the Jam Go to Step 3. Printer power has been cycled and the error still appears. Replace the inoperative solenoid. 2 Using the embedded diagnostics, check Go to Step...
Service Manual
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... use the embedded diagnostics to check operation of the Fuser Exit Sensor. Does the sensor operate correctly? Complete 4 If paper exits the printer but "Jam At Exit" Replace the occurs, use the embedded diagnostics to Power Supply check operation of the Regi Sensor. Replace the Fuser. Error ... recur? Power Supply Board. Board. Go to Step 2. 2 If paper jams in front of or just inside the Replace the Fuser? Jam At Top(0x02) or Jam At Exit (0x03) The printer's front panel displays "Jam At Top or Jam At Exit". Any obstructions, media, or debris has been removed from the ...
... use the embedded diagnostics to check operation of the Fuser Exit Sensor. Does the sensor operate correctly? Complete 4 If paper exits the printer but "Jam At Exit" Replace the occurs, use the embedded diagnostics to Power Supply check operation of the Regi Sensor. Replace the Fuser. Error ... recur? Power Supply Board. Board. Go to Step 2. 2 If paper jams in front of or just inside the Replace the Fuser? Jam At Top(0x02) or Jam At Exit (0x03) The printer's front panel displays "Jam At Top or Jam At Exit". Any obstructions, media, or debris has been removed from the ...
Service Manual
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...and Questions Yes No 1 Does paper jam after reversal but before Replace Transport Go to check Power Supply operation of the Duplex Sensor. Does the sensor operate correctly? Replace the Main Complete Board. 3-18 Phaser 3450 Laser Printer Service Manual Any obstructions, media, or... debris has been removed from the duplex paper path. Jam At Duplex (0x04) or Jam At Tray (0x05) The printer's front panel displays "Jam At Duplex or Jam At Tray". reaching duplex sensor? ...
...and Questions Yes No 1 Does paper jam after reversal but before Replace Transport Go to check Power Supply operation of the Duplex Sensor. Does the sensor operate correctly? Replace the Main Complete Board. 3-18 Phaser 3450 Laser Printer Service Manual Any obstructions, media, or... debris has been removed from the duplex paper path. Jam At Duplex (0x04) or Jam At Tray (0x05) The printer's front panel displays "Jam At Duplex or Jam At Tray". reaching duplex sensor? ...
Service Manual
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General Troubleshooting In this chapter... ■ Introduction ■ Preliminary Procedures ■ Front Panel Troubleshooting ■ Paper Size Switch Assembly ■ Power Supply Troubleshooting ■ Media Jams and the Paper Path 4 Chapter
General Troubleshooting In this chapter... ■ Introduction ■ Preliminary Procedures ■ Front Panel Troubleshooting ■ Paper Size Switch Assembly ■ Power Supply Troubleshooting ■ Media Jams and the Paper Path 4 Chapter
Service Manual
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...Parts Tray 1 Actuator Tray 1 Assembly Procedure Wiring and Plug/Jack Map References Step 1 Action and Questions a. Replace Tray 1 Solenoid. Load a fresh ream of the Jam procedures, verify that they move freely without binding. Go to "Service Diagnostics Menu Map" on page 3-9. 5 a. For the correct media types and weights, see "...any of paper in the actuated position and that the Registration and Fuser Exit actuators are set in the front panel. 4. Replace damaged parts. 4-6 Phaser 3450 Laser Printer Service Manual See "Media and Tray Specifications" on page 1-14.
...Parts Tray 1 Actuator Tray 1 Assembly Procedure Wiring and Plug/Jack Map References Step 1 Action and Questions a. Replace Tray 1 Solenoid. Load a fresh ream of the Jam procedures, verify that they move freely without binding. Go to "Service Diagnostics Menu Map" on page 3-9. 5 a. For the correct media types and weights, see "...any of paper in the actuated position and that the Registration and Fuser Exit actuators are set in the front panel. 4. Replace damaged parts. 4-6 Phaser 3450 Laser Printer Service Manual See "Media and Tray Specifications" on page 1-14.
Service Manual
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Jam At Tray [1] [2] [3] (Jam 0) Paper jams at or just after the Registration Sensor. Replace Print Cartridge. General Troubleshooting 4-9 Go to Step 2. Clear obstruction. Go to Step 5. Troubleshooting References Applicable Parts Registration/...
Jam At Tray [1] [2] [3] (Jam 0) Paper jams at or just after the Registration Sensor. Replace Print Cartridge. General Troubleshooting 4-9 Go to Step 2. Clear obstruction. Go to Step 5. Troubleshooting References Applicable Parts Registration/...
Service Manual
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...or sensor. and clean Fuser rollers. Is the sensor operational? Is the Registration Sensor Actuator damaged or binding? Replace Fuser Assembly. Exit Sensor. 4-10 Phaser 3450 Laser Printer Service Manual Go to Step 2. Remove paper Go to Step 5. Go to Step 4. Replace Power Replace Fuser Supply Board. Is Fuser operational, the Fuser... References Step 1 2 3 4 5 Action and Questions Yes No Is the Exit Sensor Actuator damaged or binding? Repair or replace the actuator and/or sensor. Jam At Top (Jam 1) Paper jams in front of or just inside the Fuser Assembly.
...or sensor. and clean Fuser rollers. Is the sensor operational? Is the Registration Sensor Actuator damaged or binding? Replace Fuser Assembly. Exit Sensor. 4-10 Phaser 3450 Laser Printer Service Manual Go to Step 2. Remove paper Go to Step 5. Go to Step 4. Replace Power Replace Fuser Supply Board. Is Fuser operational, the Fuser... References Step 1 2 3 4 5 Action and Questions Yes No Is the Exit Sensor Actuator damaged or binding? Repair or replace the actuator and/or sensor. Jam At Top (Jam 1) Paper jams in front of or just inside the Fuser Assembly.
Service Manual
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... to check the Fuser Exit Sensor. Is any paper wrapped around the Fuser rollers? Use the embedded diagnostics to Step 5. General Troubleshooting 4-11 Jam At Exit (Jam 2) Paper jams in the Fuser Assembly outlet or the Exit Roller Assembly. Replace the Fuser Assembly. the Fuser motor is on)? Replace Fuser Exit Sensor. Go...
... to check the Fuser Exit Sensor. Is any paper wrapped around the Fuser rollers? Use the embedded diagnostics to Step 5. General Troubleshooting 4-11 Jam At Exit (Jam 2) Paper jams in the Fuser Assembly outlet or the Exit Roller Assembly. Replace the Fuser Assembly. the Fuser motor is on)? Replace Fuser Exit Sensor. Go...
Service Manual
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...to Step 3. Is it damaged or binding? Replace Transport Roller Assembly. Replace Main Board. Replace Exit Sensor. 4-12 Phaser 3450 Laser Printer Service Manual Troubleshooting References s3450-167 Applicable Parts Exit Sensor Actuator Exit Roller Assembly Transport Roller Assembly Main Board Procedure Wiring and...the Transport Roller Assembly operational (rotates freely without binding)? Replace the Exit Go to Step 2. Go to Step 4. Jam At Duplex (Duplex Jam 1) Paper jams in the Exit Transport Assembly or before, or in the Duplex Feed Rollers. Repair or replace the actuator and/or...
...to Step 3. Is it damaged or binding? Replace Transport Roller Assembly. Replace Main Board. Replace Exit Sensor. 4-12 Phaser 3450 Laser Printer Service Manual Troubleshooting References s3450-167 Applicable Parts Exit Sensor Actuator Exit Roller Assembly Transport Roller Assembly Main Board Procedure Wiring and...the Transport Roller Assembly operational (rotates freely without binding)? Replace the Exit Go to Step 2. Go to Step 4. Jam At Duplex (Duplex Jam 1) Paper jams in the Exit Transport Assembly or before, or in the Duplex Feed Rollers. Repair or replace the actuator and/or...