Product Brochures
Page 2
...printers: www.xerox.com/officeprinting/ networking Meet Service & Support. High capacity toners mean fewer interruptions and more information? Ergonomic design allows easy access to the printer fast. Fewer moving parts mean that the 1235 is printing in color immediately. Fast and easy paper handling, printer... reliability and increases productivity. Phaser® 1235 Color Printer The new Phaser 1235 color printer from Xerox can rely on the 1235 to handle a large workload. Our advanced single pass technology delivers full 1200 dpi color at 18 seconds color and 13 seconds black and...
...printers: www.xerox.com/officeprinting/ networking Meet Service & Support. High capacity toners mean fewer interruptions and more information? Ergonomic design allows easy access to the printer fast. Fewer moving parts mean that the 1235 is printing in color immediately. Fast and easy paper handling, printer... reliability and increases productivity. Phaser® 1235 Color Printer The new Phaser 1235 color printer from Xerox can rely on the 1235 to handle a large workload. Our advanced single pass technology delivers full 1200 dpi color at 18 seconds color and 13 seconds black and...
Troubleshooting Guide
Page 5
Consumables Warranty Xerox warrants that toner cartridges will be free from defects in materials and workmanship for ...to repair damage, malfunction, or degradation of its authorized service representative of the defect before the expiration of Tektronix/Xerox supplies not specified for a period of ninety (90) days (six (6) months where longer periods are used... caused by the use of non-Tektronix/Xerox printer supplies or consumables or the use or improper or inadequate maintenance and care. Under this warranty, the Customer must notify Xerox or its duty cycle has been reached;...
Consumables Warranty Xerox warrants that toner cartridges will be free from defects in materials and workmanship for ...to repair damage, malfunction, or degradation of its authorized service representative of the defect before the expiration of Tektronix/Xerox supplies not specified for a period of ninety (90) days (six (6) months where longer periods are used... caused by the use of non-Tektronix/Xerox printer supplies or consumables or the use or improper or inadequate maintenance and care. Under this warranty, the Customer must notify Xerox or its duty cycle has been reached;...
Troubleshooting Guide
Page 19
Internal Components Top View 1 Fuser 2 Cyan imaging drum 3 Slot for magenta imaging drum 4 Slot for yellow imaging drum 5 Black toner cartridge (on top of black imaging drum) 6 Black imaging drum 7 Transfer belt (not visible when all four imaging drums are in place) 3 4 5 1 2 Getting to Know Your Printer 6 7 Rear View 1 Face-up bin (shown open) 1 Advanced Features and Troubleshooting Manual 3
Internal Components Top View 1 Fuser 2 Cyan imaging drum 3 Slot for magenta imaging drum 4 Slot for yellow imaging drum 5 Black toner cartridge (on top of black imaging drum) 6 Black imaging drum 7 Transfer belt (not visible when all four imaging drums are in place) 3 4 5 1 2 Getting to Know Your Printer 6 7 Rear View 1 Face-up bin (shown open) 1 Advanced Features and Troubleshooting Manual 3
Troubleshooting Guide
Page 25
... images if the exposure level, color balance, sharpness, brightness, or contrast settings in CentreWare Internet Services. (See the CentreWare Internet Services User Guide located on the Printer Management Software CD-ROM for the printer and configure the Xerox Mailinx feature in the original image...for example, low/no paper, low/no toner, etc. To use this feature, establish a mail account for the printer and configure the Xerox Mail Port Monitor. (See the CentreWare Internet Services User Guide located on the Phaser 1235 Color Printer CD-ROM for more information.) Advanced Features ...
... images if the exposure level, color balance, sharpness, brightness, or contrast settings in CentreWare Internet Services. (See the CentreWare Internet Services User Guide located on the Printer Management Software CD-ROM for the printer and configure the Xerox Mailinx feature in the original image...for example, low/no paper, low/no toner, etc. To use this feature, establish a mail account for the printer and configure the Xerox Mail Port Monitor. (See the CentreWare Internet Services User Guide located on the Phaser 1235 Color Printer CD-ROM for more information.) Advanced Features ...
Troubleshooting Guide
Page 51
...the page to fit. I Next larger available size, adjust page. Generates an error message on the printer as "Automatic Image Correction." Print Mode The options are: I Use printer default. I Next larger available size, no page adjust. Print on a page. Process Grayscale Graphics ...This feature prints black and white images using cyan, magenta and yellow toner. I Normal This setting sets the resolution to 600 x...
...the page to fit. I Next larger available size, adjust page. Generates an error message on the printer as "Automatic Image Correction." Print Mode The options are: I Use printer default. I Next larger available size, no page adjust. Print on a page. Process Grayscale Graphics ...This feature prints black and white images using cyan, magenta and yellow toner. I Normal This setting sets the resolution to 600 x...
Troubleshooting Guide
Page 56
...receive print jobs. Lights whenever operator intervention is on-line and ready to configure and control the printer. For example: READY Ready displays whenever the printer is required, such as when toner is low, when a paper tray is empty, when a job is transitioning from on -line... contains two indicator lights. I It presents a hierarchy of printer status conditions, such as when a paper jam has occurred. I The printer is in process and so on the Menu system hierarchy. 40 Phaser 1235 Network Color Printers Indicator lights and their functions Light On-Line (Green) Fault...
...receive print jobs. Lights whenever operator intervention is on-line and ready to configure and control the printer. For example: READY Ready displays whenever the printer is required, such as when toner is low, when a paper tray is empty, when a job is transitioning from on -line... contains two indicator lights. I It presents a hierarchy of printer status conditions, such as when a paper jam has occurred. I The printer is in process and so on the Menu system hierarchy. 40 Phaser 1235 Network Color Printers Indicator lights and their functions Light On-Line (Green) Fault...
Troubleshooting Guide
Page 82
...Total Count Black Count Cyan Count Magenta Count Yellow Count Displays percentage remaining on the front panel: Black Toner Cyan Toner Magenta Toner Yellow Toner Phaser 1235 Network Color Printers Managing Printer Usage Front Panel Menus, Items and Values (cont'd.) Menu Service 66 Description and Items Note This menu...): Black Imaging Drum Cyan Imaging Drum Magenta Imaging Drum Yellow Imaging Drum Fuser Transfer Belt Indicates CRC usage by the Xerox service organization. Print Test Patterns Print Quantity Prints the system test patterns: 100% Stripe Blank Cyan Step Magenta Step ...
...Total Count Black Count Cyan Count Magenta Count Yellow Count Displays percentage remaining on the front panel: Black Toner Cyan Toner Magenta Toner Yellow Toner Phaser 1235 Network Color Printers Managing Printer Usage Front Panel Menus, Items and Values (cont'd.) Menu Service 66 Description and Items Note This menu...): Black Imaging Drum Cyan Imaging Drum Magenta Imaging Drum Yellow Imaging Drum Fuser Transfer Belt Indicates CRC usage by the Xerox service organization. Print Test Patterns Print Quantity Prints the system test patterns: 100% Stripe Blank Cyan Step Magenta Step ...
Troubleshooting Guide
Page 89
... cleaning the external surfaces at each item. Maintaining the Printer Maintaining the Printer Regular Printer Maintenance Your printer is designed to need very little ongoing maintenance other than periodic cleaning of the LED bars and replacement of Customer Replaceable Consumables (CRCs): I Toner cartridges (black, cyan, magenta and yellow) I Imaging drums (black, cyan, magenta and yellow...
... cleaning the external surfaces at each item. Maintaining the Printer Maintaining the Printer Regular Printer Maintenance Your printer is designed to need very little ongoing maintenance other than periodic cleaning of the LED bars and replacement of Customer Replaceable Consumables (CRCs): I Toner cartridges (black, cyan, magenta and yellow) I Imaging drums (black, cyan, magenta and yellow...
Troubleshooting Guide
Page 97
... prompted by regularly taking the following precautions. Advanced Features and Troubleshooting Manual 81 Customer-Replaceable Consumables (CRCs) Expended consumables (toner cartridge, imaging drum, fuser, transfer belt) will prevent printing. You can avoid these problems by the printer. Note Specific instructions for replacing each consumable are included with the individual replacement packages. Troubleshooting...
... prompted by regularly taking the following precautions. Advanced Features and Troubleshooting Manual 81 Customer-Replaceable Consumables (CRCs) Expended consumables (toner cartridge, imaging drum, fuser, transfer belt) will prevent printing. You can avoid these problems by the printer. Note Specific instructions for replacing each consumable are included with the individual replacement packages. Troubleshooting...
Troubleshooting Guide
Page 104
... temperature sensor is emptied. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. 88 Phaser 1235 Network Color Printers Printing can continue. Install a new toner cartridge. The toner is empty; If the problem persists, install a new transfer belt. Once emptied, printing will continue where it is replaced. For further assistance, visit...
... temperature sensor is emptied. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. 88 Phaser 1235 Network Color Printers Printing can continue. Install a new toner cartridge. The toner is empty; If the problem persists, install a new transfer belt. Once emptied, printing will continue where it is replaced. For further assistance, visit...
Troubleshooting Guide
Page 109
... www.xerox.com/officeprinting/1235support. A short fault in the lower fuser Thermistor was discovered. Turn off the printer, wait 15 seconds, then turn on the printer. One of life. Turn off the printer, wait 15 seconds, then turn on the printer. Advanced Features and Troubleshooting Manual 93 Troubleshooting Printer Management Status Messages (cont'd.) Message Jn-Toner Empty...
... www.xerox.com/officeprinting/1235support. A short fault in the lower fuser Thermistor was discovered. Turn off the printer, wait 15 seconds, then turn on the printer. One of life. Turn off the printer, wait 15 seconds, then turn on the printer. Advanced Features and Troubleshooting Manual 93 Troubleshooting Printer Management Status Messages (cont'd.) Message Jn-Toner Empty...
Troubleshooting Guide
Page 112
...For further assistance, visit the support links at www.xerox.com/officeprinting/1235support. however, some degradation of image quality may occur. Turn off the printer, wait 15 seconds, then turn on the printer. Troubleshooting Printer Management Status Messages (cont'd.) Message Type Un-LED Bar...by other messages or until interrupted by the printer. The toner is empty; The transfer belt is replaced. 96 Phaser 1235 Network Color Printers The message remains until the toner cartridge is properly installed and turn on the printer. If the problem persists, check the ...
...For further assistance, visit the support links at www.xerox.com/officeprinting/1235support. however, some degradation of image quality may occur. Turn off the printer, wait 15 seconds, then turn on the printer. Troubleshooting Printer Management Status Messages (cont'd.) Message Type Un-LED Bar...by other messages or until interrupted by the printer. The toner is empty; The transfer belt is replaced. 96 Phaser 1235 Network Color Printers The message remains until the toner cartridge is properly installed and turn on the printer. If the problem persists, check the ...
Troubleshooting Guide
Page 133
... Mbyte DIMM Kit - Phaser 1235 013R90134 Imaging Drum, Yellow; Phaser 1235 013R90135 Fuser, 110 Volt; Phaser 1235, High Capacity 006R90303 Toner, Cyan; Phaser 1235, High Capacity 006R90305 Toner, Yellow; Ordering Information Upgrade Options Ordering Information for Printer Supplies Supply Item Part Number Toner, Black; Phaser 1235, Standard Capacity 006R90293 Toner, Cyan; Phaser 1235, Standard Capacity 006R90294 Toner, Magenta; Phaser 1235 013R90132 Imaging Drum...
... Mbyte DIMM Kit - Phaser 1235 013R90134 Imaging Drum, Yellow; Phaser 1235 013R90135 Fuser, 110 Volt; Phaser 1235, High Capacity 006R90303 Toner, Cyan; Phaser 1235, High Capacity 006R90305 Toner, Yellow; Ordering Information Upgrade Options Ordering Information for Printer Supplies Supply Item Part Number Toner, Black; Phaser 1235, Standard Capacity 006R90293 Toner, Cyan; Phaser 1235, Standard Capacity 006R90294 Toner, Magenta; Phaser 1235 013R90132 Imaging Drum...
Troubleshooting Guide
Page 137
... Black Overprint Setting in PostScript driver • 27 Black Overprint item • 58 Black toner cartridge Location • 3 Booklet creation PostScript jobs • 38 Booklet printing Setting in PostScript...Services • 23, 71 CentreWare TTY for UNIX • 23 Cleaning the printer • 73 CMYK Interpretation Setting in PostScript driver • 37 CMYK Simulation Setting... print • 75 Color Balance item • 57 Color Defaults item • 57 Color Density item • 57 Color management • 7 Color Mode item • 58 Colorimetric color matching Setting in PostScript ...
... Black Overprint Setting in PostScript driver • 27 Black Overprint item • 58 Black toner cartridge Location • 3 Booklet creation PostScript jobs • 38 Booklet printing Setting in PostScript...Services • 23, 71 CentreWare TTY for UNIX • 23 Cleaning the printer • 73 CMYK Interpretation Setting in PostScript driver • 37 CMYK Simulation Setting... print • 75 Color Balance item • 57 Color Defaults item • 57 Color Density item • 57 Color management • 7 Color Mode item • 58 Colorimetric color matching Setting in PostScript ...
Troubleshooting Guide
Page 141
...• 64 PServer Name item • 65 R Reduce image Setting in PostScript driver • 37 Reports Printing • 45 Resolution • 7 Restart Printer item In Job Menu • 52 In Print Menu • 68 S Secure printing • 8, 46, 47 PostScript jobs • 36 Select Tray ...Port Timeout • 63 SMB Enable • 62 SMB PDL • 62 Source Routing • 63 Speed • 63 Sub Net Mask • 63 Toner cartridge Replacing • 73 Top cover Location • 2 Top cover release Location • 2 Transfer belt Location • 3 Replacing • 73 Transparency detection ...
...• 64 PServer Name item • 65 R Reduce image Setting in PostScript driver • 37 Reports Printing • 45 Resolution • 7 Restart Printer item In Job Menu • 52 In Print Menu • 68 S Secure printing • 8, 46, 47 PostScript jobs • 36 Select Tray ...Port Timeout • 63 SMB Enable • 62 SMB PDL • 62 Source Routing • 63 Speed • 63 Sub Net Mask • 63 Toner cartridge Replacing • 73 Top cover Location • 2 Top cover release Location • 2 Transfer belt Location • 3 Replacing • 73 Transparency detection ...
Service Guide
Page 6
... unit installed 44 Imaging drum unit up/down error 44 Fan error 44 Fuser unit error 45 Other problems 46 The printer continuously displays "Booting" or "Initializing." 46 False "No toner cartridge installed" message 46 False "No fuser unit installed" message 46 Front door indicated being open when it is closed 47... print is wrinkled 58 Macintosh printing problems 59 Image never prints 59 Image is rotated 90 degrees 59 Image prints in black-and-white 59 Printer isn't in the Chooser 60 Windows printing problems 60 Image never prints 60 vi Phaser 1235 Network Color Printer
... unit installed 44 Imaging drum unit up/down error 44 Fan error 44 Fuser unit error 45 Other problems 46 The printer continuously displays "Booting" or "Initializing." 46 False "No toner cartridge installed" message 46 False "No fuser unit installed" message 46 Front door indicated being open when it is closed 47... print is wrinkled 58 Macintosh printing problems 59 Image never prints 59 Image is rotated 90 degrees 59 Image prints in black-and-white 59 Printer isn't in the Chooser 60 Windows printing problems 60 Image never prints 60 vi Phaser 1235 Network Color Printer
Service Guide
Page 8
Left plate assembly 108 Electronic boards 109 System controller board 109 Print engine controller board 110 Toner sensor board 111 Entrance sensor board 113 High voltage power supply 114 Low voltage power supply 116 Control panel 117 Paper feed components 118 Tray 1 ... latching handle (right) 141 Fuser exit roller 142 Exit sensor assembly 144 Duplex guide assembly 146 Eject guide assembly 148 Stack full sensor 149 viii Phaser 1235 Network Color Printer
Left plate assembly 108 Electronic boards 109 System controller board 109 Print engine controller board 110 Toner sensor board 111 Entrance sensor board 113 High voltage power supply 114 Low voltage power supply 116 Control panel 117 Paper feed components 118 Tray 1 ... latching handle (right) 141 Fuser exit roller 142 Exit sensor assembly 144 Duplex guide assembly 146 Eject guide assembly 148 Stack full sensor 149 viii Phaser 1235 Network Color Printer
Service Guide
Page 10
...Phaser 1235 Color Printer with lower tray feeders 1 Print engine circuit boards 5 Print engine circuit boards (cont'd) 6 Print engine sensor and switch locations 7 Print engine sensor and switch locations (cont'd) 8 Print engine motors, clutches and solenoids 9 Optional feeder motor and clutch 10 Features of the controller board 11 The control panel 12 The printer...fan 96 Disconnecting the registration motor in-line connector (HOPFF) 97 Removing the printer unit chassis 98 Removing the main cooling fan 99 Removing the top shield ... the toner sensor board 112 x Phaser 1235 Network Color Printer
...Phaser 1235 Color Printer with lower tray feeders 1 Print engine circuit boards 5 Print engine circuit boards (cont'd) 6 Print engine sensor and switch locations 7 Print engine sensor and switch locations (cont'd) 8 Print engine motors, clutches and solenoids 9 Optional feeder motor and clutch 10 Features of the controller board 11 The control panel 12 The printer...fan 96 Disconnecting the registration motor in-line connector (HOPFF) 97 Removing the printer unit chassis 98 Removing the main cooling fan 99 Removing the top shield ... the toner sensor board 112 x Phaser 1235 Network Color Printer
Service Guide
Page 11
...main feeder drive motor 153 Removing the transfer belt motor assembly 155 Removing the shutter plate 156 Removing the color registration sensor assembly 157 Removing the color registration solenoid 158 Removing an LED assembly 159 Removing the drum contact assembly 160 Disconnecting the LED assembly ...power harness 161 Removing the toner sensor actuators 162 Removing the duplex unit 163 Removing the feeder control board cover 164 ...
...main feeder drive motor 153 Removing the transfer belt motor assembly 155 Removing the shutter plate 156 Removing the color registration sensor assembly 157 Removing the color registration solenoid 158 Removing an LED assembly 159 Removing the drum contact assembly 160 Disconnecting the LED assembly ...power harness 161 Removing the toner sensor actuators 162 Removing the duplex unit 163 Removing the feeder control board cover 164 ...
Service Guide
Page 18
...ignored. After the enter key is pressed the boot process continues and the defective RAM DIMM is reached for toner, the printer terminates printing at all for any input port. 4 Phaser 1235 Network Color Printer The controller monitors these specifications: s 168-pin DIMM s Synchronous DRAM s 3.3 volt s ... processing a second image (which gives greater printing throughput). The toner states displayed are accepted from booting up at the end of address columns and row, refresh rate and more memory the printer gains the capabilities of RAM installed in NVRAM. When the empty...
...ignored. After the enter key is pressed the boot process continues and the defective RAM DIMM is reached for toner, the printer terminates printing at all for any input port. 4 Phaser 1235 Network Color Printer The controller monitors these specifications: s 168-pin DIMM s Synchronous DRAM s 3.3 volt s ... processing a second image (which gives greater printing throughput). The toner states displayed are accepted from booting up at the end of address columns and row, refresh rate and more memory the printer gains the capabilities of RAM installed in NVRAM. When the empty...