Product Brochures
Page 2
It includes access to a special web site, newsletters, tutorials, product updates, and great ideas: Colorconnection.xerox.com Advanced Single-Pass Technology Gives You: breakthrough print speed 12 ppm color (20 ppm black and white) at Color Connection (exclusively for our color-printer owners). Fewer moving parts mean that the 1235 is printing in color. Fast and easy paper handling, printer management, and user-focused features keep you printing. Visit your Xerox reseller...
It includes access to a special web site, newsletters, tutorials, product updates, and great ideas: Colorconnection.xerox.com Advanced Single-Pass Technology Gives You: breakthrough print speed 12 ppm color (20 ppm black and white) at Color Connection (exclusively for our color-printer owners). Fewer moving parts mean that the 1235 is printing in color. Fast and easy paper handling, printer management, and user-focused features keep you printing. Visit your Xerox reseller...
Product Brochures
Page 4
... hard disk Media types 16-54 lb. (60-203 gsm) bond and heavy papers up Help if attention is needed during print jobs. The Phaser 1235 printer is a service mark of your nearest Xerox reseller, or for accurate color. Total Satisfaction Services is backed by the Phaser 1235 printer are trademarks of Tektronix, Inc. Xerox professional printing media offerings include: Premium Color Printing Paper, Premium Cover Paper, Glossy Coated Paper, Color Laser Labels, Dye-Cut Business Cards, Standard and...
... hard disk Media types 16-54 lb. (60-203 gsm) bond and heavy papers up Help if attention is needed during print jobs. The Phaser 1235 printer is a service mark of your nearest Xerox reseller, or for accurate color. Total Satisfaction Services is backed by the Phaser 1235 printer are trademarks of Tektronix, Inc. Xerox professional printing media offerings include: Premium Color Printing Paper, Premium Cover Paper, Glossy Coated Paper, Color Laser Labels, Dye-Cut Business Cards, Standard and...
Troubleshooting Guide
Page 21
...-sheet Bypass Feeder (MBF) has tray-empty sensing, but not paper-size sensing. Advanced Features and Troubleshooting Manual 5 Features vary according to the options installed on loading the trays. Transparencies are diverted to the face-up bin. Trays 1, 2 and 3 all prints are not supported from this tray. Refer to Loading Print Media on page 13 for your specific print job. Output Destinations I Tray 3 is the standard input tray that enable you need for information on supported media and instructions on your printer...
...-sheet Bypass Feeder (MBF) has tray-empty sensing, but not paper-size sensing. Advanced Features and Troubleshooting Manual 5 Features vary according to the options installed on loading the trays. Transparencies are diverted to the face-up bin. Trays 1, 2 and 3 all prints are not supported from this tray. Refer to Loading Print Media on page 13 for your specific print job. Output Destinations I Tray 3 is the standard input tray that enable you need for information on supported media and instructions on your printer...
Troubleshooting Guide
Page 24
... password. 8 Phaser 1235 Network Color Printers Proof Print Print and proof a single copy of the optional hard disk drive. Separator pages can be used as a fax original or for the front cover page of the optional hard disk drive. When you to patterns of each printed page or transparency. Fax Friendly The Fax Friendly feature changes your password-protected document within the hard disk drive. Separator Pages Inserts a blank separator sheet after each job. Secure Print Use for most documents. Use only Phaser 35 series transparencies. Job...
... password. 8 Phaser 1235 Network Color Printers Proof Print Print and proof a single copy of the optional hard disk drive. Separator pages can be used as a fax original or for the front cover page of the optional hard disk drive. When you to patterns of each printed page or transparency. Fax Friendly The Fax Friendly feature changes your password-protected document within the hard disk drive. Separator Pages Inserts a blank separator sheet after each job. Secure Print Use for most documents. Use only Phaser 35 series transparencies. Job...
Troubleshooting Guide
Page 31
... be printed 2-sided manually. Printing to the face-up bin at the rear of the printer is recommended. Advanced Features and Troubleshooting Manual 15 Transparencies A4 210 x 297 mm • • • Letter 8.5 x 11 in . • • face- Loading Print Media Supported media and media sizes Media Media Size Can be printed from the Multi-sheet Bypass Feder, it may NOT be printed 2-sided automatically, but may be printed: Comments Tray Tray Tray Multi- 1- 2- 1 2 3 sheet sided sided Bypass Feeder A4 210...
... be printed 2-sided manually. Printing to the face-up bin at the rear of the printer is recommended. Advanced Features and Troubleshooting Manual 15 Transparencies A4 210 x 297 mm • • • Letter 8.5 x 11 in . • • face- Loading Print Media Supported media and media sizes Media Media Size Can be printed from the Multi-sheet Bypass Feder, it may NOT be printed 2-sided automatically, but may be printed: Comments Tray Tray Tray Multi- 1- 2- 1 2 3 sheet sided sided Bypass Feeder A4 210...
Troubleshooting Guide
Page 40
... Windows NT 4.0 with Service Pack 4+ Windows 2000 †Must be downloaded from your color printer, it's essential that you use the SnapColor feature that is software that you load on the network. 24 Phaser 1235 Network Color Printers Printer drivers provide access to features unique to each workstation on your workstation or server. In addition, your System Administrator can check for newer drivers on the printer's CD-ROM. For example, your custom printer drivers enable...
... Windows NT 4.0 with Service Pack 4+ Windows 2000 †Must be downloaded from your color printer, it's essential that you use the SnapColor feature that is software that you load on the network. 24 Phaser 1235 Network Color Printers Printer drivers provide access to features unique to each workstation on your workstation or server. In addition, your System Administrator can check for newer drivers on the printer's CD-ROM. For example, your custom printer drivers enable...
Troubleshooting Guide
Page 41
... Panel Layout on the 220 V models of the printer. If the printer driver is not properly configured, the optional features, such as additional media trays, the hard disk drive, duplex module, etc. Open the printer driver dialog and click the Printer Configuration tab. (This procedure will not be available. Advanced Features and Troubleshooting Manual 25 Please see : Print Menu Config Sheet 3 Press the Enter button to print the page. 4 At your printer and its installed options, such as 2-Sided Printing, Proof Printing, Secure Printing, Tray...
... Panel Layout on the 220 V models of the printer. If the printer driver is not properly configured, the optional features, such as additional media trays, the hard disk drive, duplex module, etc. Open the printer driver dialog and click the Printer Configuration tab. (This procedure will not be available. Advanced Features and Troubleshooting Manual 25 Please see : Print Menu Config Sheet 3 Press the Enter button to print the page. 4 At your printer and its installed options, such as 2-Sided Printing, Proof Printing, Secure Printing, Tray...
Troubleshooting Guide
Page 51
... yellow toner. I Nearest available size, adjust page. When set on the printer as "Automatic Image Correction." Generates an error message on the front panel. Uses the Page Policy set to Off, a job does not print until the correct media size is loaded or the page size is overridden at the front panel or until it times out based on the policy timeout in the front panel (default is Off (see the System Menu description on page...
... yellow toner. I Nearest available size, adjust page. When set on the printer as "Automatic Image Correction." Generates an error message on the front panel. Uses the Page Policy set to Off, a job does not print until the correct media size is loaded or the page size is overridden at the front panel or until it times out based on the policy timeout in the front panel (default is Off (see the System Menu description on page...
Troubleshooting Guide
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I Enables you to print reports and password-protected pages stored on the features of the printer's front panel, which is also a discussion of the printer or the job in a tray. There is used to manage printer usage, set default values and generate printer reports such as the Configuration Sheet. I Displays information about the status of remote printer management software available for changing printer settings to control how the printer operates, including specifying the paper type in process. Using the...
I Enables you to print reports and password-protected pages stored on the features of the printer's front panel, which is also a discussion of the printer or the job in a tray. There is used to manage printer usage, set default values and generate printer reports such as the Configuration Sheet. I Displays information about the status of remote printer management software available for changing printer settings to control how the printer operates, including specifying the paper type in process. Using the...
Troubleshooting Guide
Page 84
... the power was switched on and off and on the hard drive. Prints a PostScript demonstration page that shows the printer features. Note Select Tray Hex Mode This value is reset to generate printer reports: Startup Page Prints the Startup Page. System Event Prints a list of interpreting it as print data. Disk Directory Prints a list of the front panel Menu tree. Enables or disables Hex dump mode, which the printer report is to exit Hex mode. Config Sheet Prints the configuration sheet showing the printer...
... the power was switched on and off and on the hard drive. Prints a PostScript demonstration page that shows the printer features. Note Select Tray Hex Mode This value is reset to generate printer reports: Startup Page Prints the Startup Page. System Event Prints a list of interpreting it as print data. Disk Directory Prints a list of the front panel Menu tree. Enables or disables Hex dump mode, which the printer report is to exit Hex mode. Config Sheet Prints the configuration sheet showing the printer...
Troubleshooting Guide
Page 86
... following tasks with the capability to access the printer's embedded web server. I Remotely upgrade the software on page 71. Each of these services provides you with your printer from your workstation: I Check printer status. CentreWare DP CentreWare DP is CentreWare Internet Services. Note See the CentreWare DP User Guide for the installation and management of your Phaser 1235 Color Printer. Managing Printer Usage Using Printer Management Software Network Printer Services Three print service utilities are available for more...
... following tasks with the capability to access the printer's embedded web server. I Remotely upgrade the software on page 71. Each of these services provides you with your printer from your workstation: I Check printer status. CentreWare DP CentreWare DP is CentreWare Internet Services. Note See the CentreWare DP User Guide for the installation and management of your Phaser 1235 Color Printer. Managing Printer Usage Using Printer Management Software Network Printer Services Three print service utilities are available for more...
Troubleshooting Guide
Page 103
Install a new fuser. The fuser temperature sensor is either not communicating or reporting invalid data. Turn off the printer. Turn off the printer, wait 15 seconds, then turn on the right hand side of the printer, forward and then push backward to return the lever to its end of life. Front Panel Messages (cont'd.) Message Replace Drum Replace Black Drum Replace Cyan Drum Replace Magenta Drum Replace Yellow Drum Replace Fuser Replace Transfer Belt RH Sensor Error T30 Power Off/On Type Fault Fault Fault Fault Roller Over...
Install a new fuser. The fuser temperature sensor is either not communicating or reporting invalid data. Turn off the printer. Turn off the printer, wait 15 seconds, then turn on the right hand side of the printer, forward and then push backward to return the lever to its end of life. Front Panel Messages (cont'd.) Message Replace Drum Replace Black Drum Replace Cyan Drum Replace Magenta Drum Replace Yellow Drum Replace Fuser Replace Transfer Belt RH Sensor Error T30 Power Off/On Type Fault Fault Fault Fault Roller Over...
Troubleshooting Guide
Page 107
... paper jam. Turn off . For further assistance, check the support links at www.xerox.com/officeprinting/1235support. Troubleshooting Printer Management Status Messages (cont'd.) Message B8-Duplex Jam Type Fault B13-Duplex Inverter Jam Fault B21-Duplex Area Jam Fault Cn-Check Tray [C1-Check Tray 1] [C2-Check Tray 2] [C3-Check Tray 3] En-Tray Misfeed [E1-Tray 1 Misfeed] [E2-Tray 2 Misfeed] [E3-Tray 3 Misfeed] Fault Fault E9-Top Cover A Open Fault E12-Output Bin Full, Top Fault E14-Front Cover B Open Fault Ea-Drum Missing Fault [EA-Black Drum Missing] [EB-Cyan Drum Missing...
... paper jam. Turn off . For further assistance, check the support links at www.xerox.com/officeprinting/1235support. Troubleshooting Printer Management Status Messages (cont'd.) Message B8-Duplex Jam Type Fault B13-Duplex Inverter Jam Fault B21-Duplex Area Jam Fault Cn-Check Tray [C1-Check Tray 1] [C2-Check Tray 2] [C3-Check Tray 3] En-Tray Misfeed [E1-Tray 1 Misfeed] [E2-Tray 2 Misfeed] [E3-Tray 3 Misfeed] Fault Fault E9-Top Cover A Open Fault E12-Output Bin Full, Top Fault E14-Front Cover B Open Fault Ea-Drum Missing Fault [EA-Black Drum Missing] [EB-Cyan Drum Missing...
Troubleshooting Guide
Page 115
...on the Font List, your software documentation. Print a PCL Font List, or PostScript Font List if the job is configured properly. I Make sure the Auto Duplex Unit is a problem in the Print PostScript Menu to your print job may require additional memory to your software to Auto or PostScript. I If an error page prints, there is installed. Action I Make sure that the software application you are using to create your job is PostScript. Advanced Features and Troubleshooting Manual 99 Troubleshooting Printer Operation Problems (cont'd.) Problem A printed page does...
...on the Font List, your software documentation. Print a PCL Font List, or PostScript Font List if the job is configured properly. I Make sure the Auto Duplex Unit is a problem in the Print PostScript Menu to your print job may require additional memory to your software to Auto or PostScript. I If an error page prints, there is installed. Action I Make sure that the software application you are using to create your job is PostScript. Advanced Features and Troubleshooting Manual 99 Troubleshooting Printer Operation Problems (cont'd.) Problem A printed page does...
Troubleshooting Guide
Page 117
... the Phaser 1235 Color Printer Setup Instructions. 51 kg 113 lbs. If you attempt to install (or remove) any device plugged into a grounded power source. Warning TWO PEOPLE ARE REQUIRED WHEN LIFTING OR CARRYING THE PRINTER. Follow the recommended procedure when moving or relocating the printer, it is front-heavy and could tip forward. Warning DISCHARGE STATIC ELECTRICITY: The controller board and internal printer options (Hard Drive, Token Ring Card, Memory...
... the Phaser 1235 Color Printer Setup Instructions. 51 kg 113 lbs. If you attempt to install (or remove) any device plugged into a grounded power source. Warning TWO PEOPLE ARE REQUIRED WHEN LIFTING OR CARRYING THE PRINTER. Follow the recommended procedure when moving or relocating the printer, it is front-heavy and could tip forward. Warning DISCHARGE STATIC ELECTRICITY: The controller board and internal printer options (Hard Drive, Token Ring Card, Memory...
Troubleshooting Guide
Page 137
... Color management • 7 Color Mode item • 58 Colorimetric color matching Setting in PostScript driver • 30 Config Sheet item • 68 Configuration Sheet Printing • 45 Configuration Sheet item • 66 Connectivity • 6 Control panel Display • 40 Indicator lights • 40 Keys • 41 ➝ 43 Enter • 41 Item Down • 42 Item Up • 42 Menu Down • 42 Menu Up • 41 Advanced Features and Troubleshooting Manual
... Color management • 7 Color Mode item • 58 Colorimetric color matching Setting in PostScript driver • 30 Config Sheet item • 68 Configuration Sheet Printing • 45 Configuration Sheet item • 66 Connectivity • 6 Control panel Display • 40 Indicator lights • 40 Keys • 41 ➝ 43 Enter • 41 Item Down • 42 Item Up • 42 Menu Down • 42 Menu Up • 41 Advanced Features and Troubleshooting Manual
Troubleshooting Guide
Page 140
...; 63 PostScript Printer driver • 38 PostScript Font List Printing • 45 Advanced Features and Troubleshooting Manual PostScript Menu • 58 Black Overprint • 58 Color Mode • 58 Print PostScript Errors • 58 Print Quality • 58 Process Grayscale • 58 Power cord receptacle Location • 2 Power Saver item • 56 Power switch Location • 2 Primary Server item • 65 Print Diag Summary item • 66 Print Menu • 68 Config Sheet • 68 Disk Directory •...
...; 63 PostScript Printer driver • 38 PostScript Font List Printing • 45 Advanced Features and Troubleshooting Manual PostScript Menu • 58 Black Overprint • 58 Color Mode • 58 Print PostScript Errors • 58 Print Quality • 58 Process Grayscale • 58 Power cord receptacle Location • 2 Power Saver item • 56 Power switch Location • 2 Primary Server item • 65 Print Diag Summary item • 66 Print Menu • 68 Config Sheet • 68 Disk Directory •...
Service Guide
Page 16
... installed, are imaged at a color resolutions of RAM which specialty media, cardstock and envelopes can be supplemented with Token Ring networks. With the hard drive the 1235DT supports a print collation mode, a "First Page Preview" mode and a secure printjob "password" mode. The resolution supported is 512 Mbytes. An optional network adapter card allow full selection of all the features and capabilities of the Phaser 1235DT printers but includes 256 MBytes of memory, an auto-duplexer...
... installed, are imaged at a color resolutions of RAM which specialty media, cardstock and envelopes can be supplemented with Token Ring networks. With the hard drive the 1235DT supports a print collation mode, a "First Page Preview" mode and a secure printjob "password" mode. The resolution supported is 512 Mbytes. An optional network adapter card allow full selection of all the features and capabilities of the Phaser 1235DT printers but includes 256 MBytes of memory, an auto-duplexer...
Service Guide
Page 35
Printer fault messages Code Front panel message Service message A6 Jam A6, Remove Output Open Cover A, See A6-Bypass Feeder Jam Labels 1. Ensure the correct weight and type of paper is loaded correctly in the feeder. 2. Clean the bypass feeder's pick roller. 3. Test the main feed motor as described in the currently used tray. Replace the engine controller board. Clean the duplex unit's rollers. 3. Error Codes and Messages Error messages The front panel displays error codes when it encounters certain system failures. These error codes are discussed in the feeder. ...
Printer fault messages Code Front panel message Service message A6 Jam A6, Remove Output Open Cover A, See A6-Bypass Feeder Jam Labels 1. Ensure the correct weight and type of paper is loaded correctly in the feeder. 2. Clean the bypass feeder's pick roller. 3. Test the main feed motor as described in the currently used tray. Replace the engine controller board. Clean the duplex unit's rollers. 3. Error Codes and Messages Error messages The front panel displays error codes when it encounters certain system failures. These error codes are discussed in the feeder. ...
Service Guide
Page 48
... the input and output voltages. it from the system controller board. AC Input: With the DMM set to measure AC voltages, measure for a shorted motor which would shut down the power supply or damage the engine controller board. Otherwise, replace the power supply fan. 34 Phaser 1235 Network Color Printer Press Enter to print a test prints. Verifying printer operation by removing the left side cover.) If not, check the fan's wiring...
... the input and output voltages. it from the system controller board. AC Input: With the DMM set to measure AC voltages, measure for a shorted motor which would shut down the power supply or damage the engine controller board. Otherwise, replace the power supply fan. 34 Phaser 1235 Network Color Printer Press Enter to print a test prints. Verifying printer operation by removing the left side cover.) If not, check the fan's wiring...