Product Brochures
Page 2
...workgroup printing in action. High capacity toners mean fewer interruptions and more information? Printing Scout delivers instant pop-up to the speed of mind. Phaser® 1235 Color Printer The new Phaser 1235 color printer from Xerox can rely on the 1235 to handle..., product updates, and great ideas: Colorconnection.xerox.com Advanced Single-Pass Technology Gives You: breakthrough print speed 12 ppm color (20 ppm black and white) at Color Connection (exclusively for a virtual printer demo: www.xerox.com/officeprinting/1235demo Network Ready. It's that...
...workgroup printing in action. High capacity toners mean fewer interruptions and more information? Printing Scout delivers instant pop-up to the speed of mind. Phaser® 1235 Color Printer The new Phaser 1235 color printer from Xerox can rely on the 1235 to handle..., product updates, and great ideas: Colorconnection.xerox.com Advanced Single-Pass Technology Gives You: breakthrough print speed 12 ppm color (20 ppm black and white) at Color Connection (exclusively for a virtual printer demo: www.xerox.com/officeprinting/1235demo Network Ready. It's that...
Troubleshooting Guide
Page 19
Internal Components Top View 1 Fuser 2 Cyan imaging drum 3 Slot for magenta imaging drum 4 Slot for yellow imaging drum 5 Black toner cartridge (on top of black imaging drum) 6 Black imaging drum 7 Transfer belt (not visible when all four imaging drums are in place) 3 4 5 1 2 Getting to Know Your Printer 6 7 Rear View 1 Face-up bin (shown open) 1 Advanced Features and Troubleshooting Manual 3
Internal Components Top View 1 Fuser 2 Cyan imaging drum 3 Slot for magenta imaging drum 4 Slot for yellow imaging drum 5 Black toner cartridge (on top of black imaging drum) 6 Black imaging drum 7 Transfer belt (not visible when all four imaging drums are in place) 3 4 5 1 2 Getting to Know Your Printer 6 7 Rear View 1 Face-up bin (shown open) 1 Advanced Features and Troubleshooting Manual 3
Troubleshooting Guide
Page 51
...the default mode) This setting sets the resolution to specify the recovery policy when the requested page size cannot be printed lighter. I Use printer default. Generates an error message on the policy timeout in the front panel (default is Off (see the System Menu description on a page.... Process Grayscale Graphics This feature prints black and white images using cyan, magenta and yellow toner. The options are : I Normal This setting sets the resolution to fit. Selects the next larger available paper ...
...the default mode) This setting sets the resolution to specify the recovery policy when the requested page size cannot be printed lighter. I Use printer default. Generates an error message on the policy timeout in the front panel (default is Off (see the System Menu description on a page.... Process Grayscale Graphics This feature prints black and white images using cyan, magenta and yellow toner. The options are : I Normal This setting sets the resolution to fit. Selects the next larger available paper ...
Troubleshooting Guide
Page 82
... page count data on the front panel: Total Count Black Count Cyan Count Magenta Count Yellow Count Displays percentage remaining on the front panel: Black Toner Cyan Toner Magenta Toner Yellow Toner Phaser 1235 Network Color Printers Managing Printer Usage Front Panel Menus, Items and Values (cont'd.) ...the front panel for the following Customer Replaceable Consumables (CRC): Black Imaging Drum Cyan Imaging Drum Magenta Imaging Drum Yellow Imaging Drum Fuser Transfer Belt Indicates CRC usage by the Xerox service organization. Print Test Patterns Print Quantity Prints the system...
... page count data on the front panel: Total Count Black Count Cyan Count Magenta Count Yellow Count Displays percentage remaining on the front panel: Black Toner Cyan Toner Magenta Toner Yellow Toner Phaser 1235 Network Color Printers Managing Printer Usage Front Panel Menus, Items and Values (cont'd.) ...the front panel for the following Customer Replaceable Consumables (CRC): Black Imaging Drum Cyan Imaging Drum Magenta Imaging Drum Yellow Imaging Drum Fuser Transfer Belt Indicates CRC usage by the Xerox service organization. Print Test Patterns Print Quantity Prints the system...
Troubleshooting Guide
Page 89
... other than periodic cleaning of the LED bars and replacement of direct sunlight. Caution For optimum performance, keep the printer out of Customer Replaceable Consumables (CRCs): I Toner cartridges (black, cyan, magenta and yellow) I Imaging drums (black, cyan, magenta and yellow) I Transfer belt I Fuser Note LED bars are included with a damp cloth. Faded images, light...
... other than periodic cleaning of the LED bars and replacement of direct sunlight. Caution For optimum performance, keep the printer out of Customer Replaceable Consumables (CRCs): I Toner cartridges (black, cyan, magenta and yellow) I Imaging drums (black, cyan, magenta and yellow) I Transfer belt I Fuser Note LED bars are included with a damp cloth. Faded images, light...
Troubleshooting Guide
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....xerox.com/officeprinting/1235support. 88 Phaser 1235 Network Color Printers Troubleshooting Front Panel Messages (cont'd.) Message Supply Fan Error U9 Power Off/On Temp Sensor Error T29 Power Off/On Toner Empty [Black Toner Empty] [Cyan Toner Empty] [Magenta Toner Empty] [Yellow Toner Empty] Replace Toner Toner Low Black Toner Low Cyan Toner Low Magenta Toner Low Yellow Toner Low Toner Missing [Black Toner Missing [Cyan Toner Missing [Magenta Toner Missing [Yellow Toner...
....xerox.com/officeprinting/1235support. 88 Phaser 1235 Network Color Printers Troubleshooting Front Panel Messages (cont'd.) Message Supply Fan Error U9 Power Off/On Temp Sensor Error T29 Power Off/On Toner Empty [Black Toner Empty] [Cyan Toner Empty] [Magenta Toner Empty] [Yellow Toner Empty] Replace Toner Toner Low Black Toner Low Cyan Toner Low Magenta Toner Low Yellow Toner Low Toner Missing [Black Toner Missing [Cyan Toner Missing [Magenta Toner Missing [Yellow Toner...
Troubleshooting Guide
Page 109
..., open and close the top cover. Install a new toner cartridge. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. A short fault in the specified tray... For further assistance, visit the support links at www.xerox.com/officeprinting/1235support. Troubleshooting Printer Management Status Messages (cont'd.) Message Jn-Toner Empty [J9-Yellow Toner Empty] [J10-Magenta Toner Empty] [J11-Cyan Toner Empty] [J12-Black Toner Empty] Load Tray #, Size Type Type Fault Fault T1...
..., open and close the top cover. Install a new toner cartridge. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. A short fault in the specified tray... For further assistance, visit the support links at www.xerox.com/officeprinting/1235support. Troubleshooting Printer Management Status Messages (cont'd.) Message Jn-Toner Empty [J9-Yellow Toner Empty] [J10-Magenta Toner Empty] [J11-Cyan Toner Empty] [J12-Black Toner Empty] Load Tray #, Size Type Type Fault Fault T1...
Troubleshooting Guide
Page 112
...Cyan Drum Error] [U29-Black Drum Error] Wn-Toner Low [W1-Yellow Toner Low] [W2-Magenta Toner Low] [W3-Cyan Toner Low] [W4-Black Toner Low] Attention Un-Toner Missing Fault [U22-Yellow Toner Missing] [U23-Magenta Toner Missing] [U24-Cyan Toner Missing] [U25-Black Toner Missing] W5-Transfer Belt ...96 Phaser 1235 Network Color Printers The transfer belt is near its end of toner in the toner cartridge is at www.xerox.com/officeprinting/1235support. If the problem persists, install a new imaging drum. The message remains until interrupted by the printer. The toner cartridge...
...Cyan Drum Error] [U29-Black Drum Error] Wn-Toner Low [W1-Yellow Toner Low] [W2-Magenta Toner Low] [W3-Cyan Toner Low] [W4-Black Toner Low] Attention Un-Toner Missing Fault [U22-Yellow Toner Missing] [U23-Magenta Toner Missing] [U24-Cyan Toner Missing] [U25-Black Toner Missing] W5-Transfer Belt ...96 Phaser 1235 Network Color Printers The transfer belt is near its end of toner in the toner cartridge is at www.xerox.com/officeprinting/1235support. If the problem persists, install a new imaging drum. The message remains until interrupted by the printer. The toner cartridge...
Troubleshooting Guide
Page 133
... Information for Printer Supplies Supply Item Part Number Toner, Black; Phaser 1235, Standard Capacity 006R90293 Toner, Cyan; Phaser 1235, High Capacity 006R90304 Toner, Magenta; Phaser 1235 013R90132 Imaging Drum, Cyan; Phaser 1235, High Capacity 006R90303 Toner, Cyan; Phaser 1235 013R90133 Imaging Drum, Magenta; Phaser 1235 013R90134 Imaging Drum, Yellow; Phaser 1235, High Capacity 006R90306 Imaging Drum, Black; Phaser 1235 008R12685 Fuser, 220 Volt; Phaser 1235 001R00559...
... Information for Printer Supplies Supply Item Part Number Toner, Black; Phaser 1235, Standard Capacity 006R90293 Toner, Cyan; Phaser 1235, High Capacity 006R90304 Toner, Magenta; Phaser 1235 013R90132 Imaging Drum, Cyan; Phaser 1235, High Capacity 006R90303 Toner, Cyan; Phaser 1235 013R90133 Imaging Drum, Magenta; Phaser 1235 013R90134 Imaging Drum, Yellow; Phaser 1235, High Capacity 006R90306 Imaging Drum, Black; Phaser 1235 008R12685 Fuser, 220 Volt; Phaser 1235 001R00559...
Troubleshooting Guide
Page 137
... item • 64 Black Density item • 57 Black imaging drum Location • 3 Black Overprint Setting in PostScript driver • 27 Black Overprint item • 58 Black toner cartridge Location • ...Services • 23, 71 CentreWare TTY for UNIX • 23 Cleaning the printer • 73 CMYK Interpretation Setting in PostScript driver • 37 CMYK Simulation ... print • 75 Color Balance item • 57 Color Defaults item • 57 Color Density item • 57 Color management • 7 Color Mode item • 58 Colorimetric color matching Setting in PostScript...
... item • 64 Black Density item • 57 Black imaging drum Location • 3 Black Overprint Setting in PostScript driver • 27 Black Overprint item • 58 Black toner cartridge Location • ...Services • 23, 71 CentreWare TTY for UNIX • 23 Cleaning the printer • 73 CMYK Interpretation Setting in PostScript driver • 37 CMYK Simulation ... print • 75 Color Balance item • 57 Color Defaults item • 57 Color Density item • 57 Color management • 7 Color Mode item • 58 Colorimetric color matching Setting in PostScript...
Service Guide
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... unit installed 44 Imaging drum unit up/down error 44 Fan error 44 Fuser unit error 45 Other problems 46 The printer continuously displays "Booting" or "Initializing." 46 False "No toner cartridge installed" message 46 False "No fuser unit installed" message 46 Front door indicated being open when it is closed 47... the print 58 The print is wrinkled 58 Macintosh printing problems 59 Image never prints 59 Image is rotated 90 degrees 59 Image prints in black-and-white 59 Printer isn't in the Chooser 60 Windows printing problems 60 Image never prints 60 vi Phaser 1235 Network Color Printer
... unit installed 44 Imaging drum unit up/down error 44 Fan error 44 Fuser unit error 45 Other problems 46 The printer continuously displays "Booting" or "Initializing." 46 False "No toner cartridge installed" message 46 False "No fuser unit installed" message 46 Front door indicated being open when it is closed 47... the print 58 The print is wrinkled 58 Macintosh printing problems 59 Image never prints 59 Image is rotated 90 degrees 59 Image prints in black-and-white 59 Printer isn't in the Chooser 60 Windows printing problems 60 Image never prints 60 vi Phaser 1235 Network Color Printer
Service Guide
Page 31
... (7.25 x 10.5 in .) Paper tray capacity Only Xerox-brand Phaser 1235 A- Varying number of paper or 175 transparencies. Service...color: 12 ppm Monochrome: 20 ppm Four-color transparency: 5 ppm Monochrome transparencies: 12 ppm Print times do not include image processing time, which can use only premium bond laser printer...Color medium Addressability Printing speed (A, A4) Minimum printing margins Usable paper Specification Electro-photographic, four color (CMYK) tandem transfer printing Four toner cartridges each contain one of four colors: cyan, magenta, yellow or black...
... (7.25 x 10.5 in .) Paper tray capacity Only Xerox-brand Phaser 1235 A- Varying number of paper or 175 transparencies. Service...color: 12 ppm Monochrome: 20 ppm Four-color transparency: 5 ppm Monochrome transparencies: 12 ppm Print times do not include image processing time, which can use only premium bond laser printer...Color medium Addressability Printing speed (A, A4) Minimum printing margins Usable paper Specification Electro-photographic, four color (CMYK) tandem transfer printing Four toner cartridges each contain one of four colors: cyan, magenta, yellow or black...
Service Guide
Page 40
... main cooling fan. Replace the fuser. 5. Replace the LED heads. 4. Replace the engine controller board. 26 Phaser 1235 Network Color Printer Replace the engine controller board. Replace the paper tray sensor board or its metal finger-like actuators if ... Printer fault messages Code Front panel message Service message J9 Yellow Toner Empty Replace Yellow Toner J9-Yellow Toner Empty J10 Magenta Toner Empty Replace Magenta Toner J10-Magenta Toner Empty J11 Cyan Toner Empty Replace Cyan Toner J11-Cyan Toner Empty J12 Black Toner Empty Replace Black Toner J12-Black Toner ...
... main cooling fan. Replace the fuser. 5. Replace the LED heads. 4. Replace the engine controller board. 26 Phaser 1235 Network Color Printer Replace the engine controller board. Replace the paper tray sensor board or its metal finger-like actuators if ... Printer fault messages Code Front panel message Service message J9 Yellow Toner Empty Replace Yellow Toner J9-Yellow Toner Empty J10 Magenta Toner Empty Replace Magenta Toner J10-Magenta Toner Empty J11 Cyan Toner Empty Replace Cyan Toner J11-Cyan Toner Empty J12 Black Toner Empty Replace Black Toner J12-Black Toner ...
Service Guide
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... and move up and down freely. Service Guide 29 Printer fault messages Code Front panel message Service message U22 Yellow Toner Missing Reseat Toner U22-Yellow Toner Missing U23 Magenta Toner Missing Reseat Toner U23-Magenta Toner Missing U24 Cyan Toner Missing Reseat Toner U24-Cyan Toner Missing U25 Black Toner Missing Reseat Toner U25-Black Toner Missing 1. Install a new drum unit. 4. Replace the engine...
... and move up and down freely. Service Guide 29 Printer fault messages Code Front panel message Service message U22 Yellow Toner Missing Reseat Toner U22-Yellow Toner Missing U23 Magenta Toner Missing Reseat Toner U23-Magenta Toner Missing U24 Cyan Toner Missing Reseat Toner U24-Cyan Toner Missing U25 Black Toner Missing Reseat Toner U25-Black Toner Missing 1. Install a new drum unit. 4. Replace the engine...
Service Guide
Page 79
...Switch Scan 01 2= Stack Full Sensor Switch Scan 01 3= not used Switch Scan 01 4= Black Toner Switch Scan 02 Cartridge Present 1= Cyan Toner Switch Scan 02 Cartridge Present 2= Magenta Toner Switch Scan 02 Cartridge Present 3= Yellow Toner Switch Scan 02 Cartridge Present 4= Top Cover Switch Switch Scan 03 1= Front Cover Switch ...Scan 03 Switch 2= Waste Toner Switch Scan 03 Sensor 3= not used not used not used Open the top cover and remove the drum unit caddy. No paper L - ...
...Switch Scan 01 2= Stack Full Sensor Switch Scan 01 3= not used Switch Scan 01 4= Black Toner Switch Scan 02 Cartridge Present 1= Cyan Toner Switch Scan 02 Cartridge Present 2= Magenta Toner Switch Scan 02 Cartridge Present 3= Yellow Toner Switch Scan 02 Cartridge Present 4= Top Cover Switch Switch Scan 03 1= Front Cover Switch ...Scan 03 Switch 2= Waste Toner Switch Scan 03 Sensor 3= not used not used not used Open the top cover and remove the drum unit caddy. No paper L - ...
Service Guide
Page 87
...tables determine which NVRAM items will be initialized. Refer to scroll through the list of test until NV-RAM INITIAL appears on the printer. 2. Press and hold Value (3) for 10 seconds to select either Table 1 or Table 2. Initializes the print count after the... replacement of a fuser unit. consumables Initialization Item Detail Drum Counter Black Yellow Magenta Cyan Belt Unit Counter Fuser Unit Counter Toner Counter Black Yellow Magenta Cyan Initializes the drum counter's count after the replacement of the selected table. Initializes the...
...tables determine which NVRAM items will be initialized. Refer to scroll through the list of test until NV-RAM INITIAL appears on the printer. 2. Press and hold Value (3) for 10 seconds to select either Table 1 or Table 2. Initializes the print count after the... replacement of a fuser unit. consumables Initialization Item Detail Drum Counter Black Yellow Magenta Cyan Belt Unit Counter Fuser Unit Counter Toner Counter Black Yellow Magenta Cyan Initializes the drum counter's count after the replacement of the selected table. Initializes the...
Service Guide
Page 89
...until CONSUMABLE STATUS appears on the printer. 2. The table below lists the menu items. 4. Press Enter (4) to scroll through the list of each consumable supply. 1. Press the Menu (1, 5) keys to scroll through the list of toner remaining in each imaging drum unit... menu items Upper Display FUSER UNIT Lower Display ********IMAGES TR BELT UNIT ********IMAGES BLACK ID UNIT YELLOW ID UNIT MAGENTA ID UNIT CYAN ID UNIT BLACK TONER YELLOW TONER MAGENTA TONER CYAN TONER ********IMAGES ********IMAGES ********IMAGES ********IMAGES Detail Shows the number of sheets fed since ...
...until CONSUMABLE STATUS appears on the printer. 2. The table below lists the menu items. 4. Press Enter (4) to scroll through the list of each consumable supply. 1. Press the Menu (1, 5) keys to scroll through the list of toner remaining in each imaging drum unit... menu items Upper Display FUSER UNIT Lower Display ********IMAGES TR BELT UNIT ********IMAGES BLACK ID UNIT YELLOW ID UNIT MAGENTA ID UNIT CYAN ID UNIT BLACK TONER YELLOW TONER MAGENTA TONER CYAN TONER ********IMAGES ********IMAGES ********IMAGES ********IMAGES Detail Shows the number of sheets fed since ...
Service Guide
Page 102
Left-side cover Warning Switch off the power and disconnect the power cord. 1. Cover the basket in a safe place. 4. Remove the four screws securing the left -side cover, reverse the removal order. 88 Phaser 1235 Network Color Printer Removing the left-side cover To reinstall the left side cover. 5. Pull the top of the cover out then up to protect the drum units from light and store in a lightproof black bag to remove. Open the front cover. 3. Remove the drum/toner cartridge basket. Open the top cover. 2.
Left-side cover Warning Switch off the power and disconnect the power cord. 1. Cover the basket in a safe place. 4. Remove the four screws securing the left -side cover, reverse the removal order. 88 Phaser 1235 Network Color Printer Removing the left-side cover To reinstall the left side cover. 5. Pull the top of the cover out then up to protect the drum units from light and store in a lightproof black bag to remove. Open the front cover. 3. Remove the drum/toner cartridge basket. Open the top cover. 2.
Service Guide
Page 103
Open the top cover. Remove the five screws securing the right-side cover. 4. Pull the right-side cover up and out to protect the drum units from light and store in a safe place. 2. Remove the drum/toner cartridge basket. Cover the basket in a lightproof black bag to remove. Open the front cover. 3. Service Guide 89 Right-side cover Warning Switch off the power and disconnect the power cord. 1. Removing the right-side cover Reverse these steps to install the right-side cover.
Open the top cover. Remove the five screws securing the right-side cover. 4. Pull the right-side cover up and out to protect the drum units from light and store in a safe place. 2. Remove the drum/toner cartridge basket. Cover the basket in a lightproof black bag to remove. Open the front cover. 3. Service Guide 89 Right-side cover Warning Switch off the power and disconnect the power cord. 1. Removing the right-side cover Reverse these steps to install the right-side cover.
Service Guide
Page 104
... extends out the face up tray. Remove the drum/toner cartridge basket. Close the top cover. 6. Install the rear cover with the face-up tray in the open (which deflects the print into the face-up tray). 90 Phaser 1235 Network Color Printer Remove the left side cover as detailed in a safe... cover" on page 88. 4. Cover the basket in the topic "Left-side cover" on page 89. 5. Remove the right side cover as detailed in a lightproof black bag to install the rear cover. The end of the spring should protrude out when the tray is properly located. Open the top cover. Open...
... extends out the face up tray. Remove the drum/toner cartridge basket. Close the top cover. 6. Install the rear cover with the face-up tray in the open (which deflects the print into the face-up tray). 90 Phaser 1235 Network Color Printer Remove the left side cover as detailed in a safe... cover" on page 88. 4. Cover the basket in the topic "Left-side cover" on page 89. 5. Remove the right side cover as detailed in a lightproof black bag to install the rear cover. The end of the spring should protrude out when the tray is properly located. Open the top cover. Open...