WD SmartWare User Manual
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...your WD product or software. • WD Community-Share your product online at http://support.wdc.com. Most technical support questions can be answered through our knowledge base or e-mail support service at http://register.wdc.com. To help for your WD product. • ... • Installation-Get online installation help us an opportunity to register your thoughts and connect with WD Technical Support. Accessing Online Support Visit our product support website at the best telephone number shown below. Your product includes 30 days of new features and services, remember...
...your WD product or software. • WD Community-Share your product online at http://support.wdc.com. Most technical support questions can be answered through our knowledge base or e-mail support service at http://register.wdc.com. To help for your WD product. • ... • Installation-Get online installation help us an opportunity to register your thoughts and connect with WD Technical Support. Accessing Online Support Visit our product support website at the best telephone number shown below. Your product includes 30 days of new features and services, remember...
WD SmartWare User Manual
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iii Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing...
iii Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing...
WD SmartWare User Manual
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... Studio™ (reformatted for Windows operating systems) - For highest performance and reliability, always install the latest updates and service pack (SP). Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and...
... Studio™ (reformatted for Windows operating systems) - For highest performance and reliability, always install the latest updates and service pack (SP). Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and...
WD SmartWare User Manual
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... to specify the one you want to use them with . tab display Home Backup Provides . . . The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that you want to it. If your computer's internal hard drive, and the external device... view of the WD SmartWare software are presented in the WD Knowledge Base at http://support.wdc.com. Functional Overview All operational features and capabilities of your computer's internal hard drive and each supported external device connected to back up. Each backup dialog also provides a: • File...
... to specify the one you want to use them with . tab display Home Backup Provides . . . The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that you want to it. If your computer's internal hard drive, and the external device... view of the WD SmartWare software are presented in the WD Knowledge Base at http://support.wdc.com. Functional Overview All operational features and capabilities of your computer's internal hard drive and each supported external device connected to back up. Each backup dialog also provides a: • File...
WD SmartWare User Manual
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... drive partition that you have more than one • The external device that you want to your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 5 for displaying Software Settings and Drive Settings screens. In each WD SmartWare display provides easy...
... drive partition that you have more than one • The external device that you want to your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 5 for displaying Software Settings and Drive Settings screens. In each WD SmartWare display provides easy...
WD SmartWare User Manual
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.../right scroll pointers for backup and retrieve functions: Device display scroll pointers (Not shown in Figure 1 on page 4.) One installation of the WD SmartWare software supports as many external devices as you want to use for viewing all of them: Scroll Pointers (Continued) ABOUT THE WD SMARTWARE SOFTWARE - 6
.../right scroll pointers for backup and retrieve functions: Device display scroll pointers (Not shown in Figure 1 on page 4.) One installation of the WD SmartWare software supports as many external devices as you want to use for viewing all of them: Scroll Pointers (Continued) ABOUT THE WD SMARTWARE SOFTWARE - 6
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... a dark gray background, includes the files that were not included in your operating system files that are stored in the WD Knowledge Base at http://support.wdc.com. When you select and run a file-type backup, the name of the System category changes to other mail application files. • The Retrieved...
... a dark gray background, includes the files that were not included in your operating system files that are stored in the WD Knowledge Base at http://support.wdc.com. When you select and run a file-type backup, the name of the System category changes to other mail application files. • The Retrieved...
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... and model of the selected external device: • For all My Book drives and most My Passport drives, the Settings tab display provides buttons that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. The three My Passport drive...
... and model of the selected external device: • For all My Book drives and most My Passport drives, the Settings tab display provides buttons that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. The three My Passport drive...
WD SmartWare User Manual
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Help Tab Functional Description Display Component Description Contact Us link Uses your Web browser to connect to online support services. The Learning Center topics provide more detail than the info/online help topics: • Overview • Backup • Retrieve • Manage & ...USER MANUAL Help Tab Display The Help tab display provides quick access to Learning Center topics and links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. Help Tab Display Table 5. Learning Center Topic Buttons Update Software Button Contact Us Link WD Store Link...
Help Tab Functional Description Display Component Description Contact Us link Uses your Web browser to connect to online support services. The Learning Center topics provide more detail than the info/online help topics: • Overview • Backup • Retrieve • Manage & ...USER MANUAL Help Tab Display The Help tab display provides quick access to Learning Center topics and links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. Help Tab Display Table 5. Learning Center Topic Buttons Update Software Button Contact Us Link WD Store Link...
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... SmartWare manuals at: http://www.wdc.com/wdproducts/wdsmartware/um.asp. Uses your Web browser to connect to the WD online store at http://support.wdc.com. Support link Update Software button There, you do download and install it. WD SMARTWARE SOFTWARE USER MANUAL Table 5. Uses your Web browser to connect to...
... SmartWare manuals at: http://www.wdc.com/wdproducts/wdsmartware/um.asp. Uses your Web browser to connect to the WD online store at http://support.wdc.com. Support link Update Software button There, you do download and install it. WD SMARTWARE SOFTWARE USER MANUAL Table 5. Uses your Web browser to connect to...
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... Drive" on page 46. "Managing and Customizing the Drive" on page 37 "Managing and Customizing the Software" on page 22. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to exit the Setup Wizard: 7. "Backing Up Your Computer Files" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 ...page 33. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 4). 8. On the Home screen: IF you want to online support services, THEN click the . . . To confirm a successful installation: a. WD SMARTWARE SOFTWARE USER MANUAL 6.
... Drive" on page 46. "Managing and Customizing the Drive" on page 37 "Managing and Customizing the Software" on page 22. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to exit the Setup Wizard: 7. "Backing Up Your Computer Files" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 ...page 33. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 4). 8. On the Home screen: IF you want to online support services, THEN click the . . . To confirm a successful installation: a. WD SMARTWARE SOFTWARE USER MANUAL 6.
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... and white, THEN the device might hear the drive power down the device and let it back up, and if the problem persists, contact WD Support. Power it cool for 60 minutes. Monitoring Icon Alerts The WD Quick View icon in a Windows environment). MANAGING AND CUSTOMIZING THE DRIVE - 38 You can...
... and white, THEN the device might hear the drive power down the device and let it back up, and if the problem persists, contact WD Support. Power it cool for 60 minutes. Monitoring Icon Alerts The WD Quick View icon in a Windows environment). MANAGING AND CUSTOMIZING THE DRIVE - 38 You can...
WD SmartWare User Manual
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... to -date on page 15). b. Registering the Drive The WD SmartWare software uses your computer's Internet connection to register your drive to receive free technical support during the warranty period and be kept up-to the Internet. 2. To register your drive. Note: If you see Figure 4 on the latest WD products...
... to -date on page 15). b. Registering the Drive The WD SmartWare software uses your computer's Internet connection to register your drive to receive free technical support during the warranty period and be kept up-to the Internet. 2. To register your drive. Note: If you see Figure 4 on the latest WD products...
WD SmartWare User Manual
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... SmartWare Settings tab display with the Set Up Drive button, then you erase your drive. After the drive erase operation completes, go to http://support.wdc.com and see Figure 4 on whether it is locked or not: IF your password and must use the WD Drive Utilities software to...make sure that you . . . Using the Drive Settings Drive Erase Function To erase your drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. Note: Erasing your external device when it is not locked: 1. On the Drive Settings screen, ...
... SmartWare Settings tab display with the Set Up Drive button, then you erase your drive. After the drive erase operation completes, go to http://support.wdc.com and see Figure 4 on whether it is locked or not: IF your password and must use the WD Drive Utilities software to...make sure that you . . . Using the Drive Settings Drive Erase Function To erase your drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. Note: Erasing your external device when it is not locked: 1. On the Drive Settings screen, ...
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... the WD SmartWare software on your computer, or move the drive to another computer and install the software there, you will need to http://support.wdc.com and see the dialog with a warning about downloading and restoring the WD SmartWare software and disk image on page 22.) Restoring the... WD SmartWare Software and Disk Image In addition to deleting all of the support files, utilities, online help and user manual files. After the drive erase operation completes, go to restore the WD SmartWare software and disk ...
... the WD SmartWare software on your computer, or move the drive to another computer and install the software there, you will need to http://support.wdc.com and see the dialog with a warning about downloading and restoring the WD SmartWare software and disk image on page 22.) Restoring the... WD SmartWare Software and Disk Image In addition to deleting all of the support files, utilities, online help and user manual files. After the drive erase operation completes, go to restore the WD SmartWare software and disk ...
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..., and you want to see the file a couple of versions ago, the WD SmartWare software has a copy for you see Figure 4 on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Note: If the external device selected on...
..., and you want to see the file a couple of versions ago, the WD SmartWare software has a copy for you see Figure 4 on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Note: If the external device selected on...
WD SmartWare User Manual
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... to identify the new retrieve folder. On the Set Retrieve Folder dialog: a. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. Either create a new folder.... 2. This ensures that you are always using the most-recent software version. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. On the Software Settings screen...
... to identify the new retrieve folder. On the Set Retrieve Folder dialog: a. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. Either create a new folder.... 2. This ensures that you are always using the most-recent software version. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. On the Software Settings screen...
WD SmartWare User Manual
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... modify the GPL Software; 3) with the Software, including but not limited to the extent permitted by Western Digital. and 4) a copy of purchase; 2) you have or have attempted to modify the Software supplied by applicable law; Western Digital will not support any such modification or tampering. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public...
... modify the GPL Software; 3) with the Software, including but not limited to the extent permitted by Western Digital. and 4) a copy of purchase; 2) you have or have attempted to modify the Software supplied by applicable law; Western Digital will not support any such modification or tampering. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public...
WD SmartWare User Manual
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... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
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... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...
... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...