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... free number is not available or if you prefer, please contact WD® at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to address it before returning this product. If the answer is available...
... free number is not available or if you prefer, please contact WD® at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to address it before returning this product. If the answer is available...
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...PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver... 56 Installing on Windows XP Computers 56 Installing the Driver Automatically 56 Installing the Driver Manually 58 Installing on Windows Vista Computers 60 Installing the Driver Automatically 60 Installing the Driver ...
...PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver... 56 Installing on Windows XP Computers 56 Installing the Driver Automatically 56 Installing the Driver Manually 58 Installing on Windows Vista Computers 60 Installing the Driver Automatically 60 Installing the Driver ...
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...drive installs the proper driver for your computer. Several different screens might also appear, depending on your computer's operating system: IF your computer. 2. Verify that is . . . Windows XP Windows Vista or Windows 7 Proceed to step 8. To connect the My Passport drive to your ... drive for use on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on page 41 instead. The WD SmartWare software that the new My Passport drive appears under My Computer in Figure 3. 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND...
...drive installs the proper driver for your computer. Several different screens might also appear, depending on your computer's operating system: IF your computer. 2. Verify that is . . . Windows XP Windows Vista or Windows 7 Proceed to step 8. To connect the My Passport drive to your ... drive for use on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on page 41 instead. The WD SmartWare software that the new My Passport drive appears under My Computer in Figure 3. 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND...
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... when you reformatted the drive for use as an enhanced-performance external storage device. Type the password that installing the drivers requires you normally use to use with the Mac computer: Your My Passport drive is now ready to access the computer in the Password box and click OK: 7. A message informs you that...
... when you reformatted the drive for use as an enhanced-performance external storage device. Type the password that installing the drivers requires you normally use to use with the Mac computer: Your My Passport drive is now ready to access the computer in the Password box and click OK: 7. A message informs you that...
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...correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Q: Why is the drive not recognized under My Computer or on your system configuration, your region. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the... procedures. Refer to Windows XP NTFS Reformat the drive from your system manufacturer. A: Your system may attempt to boot from Mac GPT to a power source. Outside the U.S., contact WD Technical Support in to Windows Vista NTFS format Obtain and reinstall the...
...correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Q: Why is the drive not recognized under My Computer or on your system configuration, your region. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the... procedures. Refer to Windows XP NTFS Reformat the drive from your system manufacturer. A: Your system may attempt to boot from Mac GPT to a power source. Outside the U.S., contact WD Technical Support in to Windows Vista NTFS format Obtain and reinstall the...
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... you install the WD SmartWare software or if you connect your My Passport drive to your computer. Click Next to Windows Update: 3. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet... computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is connected to the Internet. 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software...
... you install the WD SmartWare software or if you connect your My Passport drive to your computer. Click Next to Windows Update: 3. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet... computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is connected to the Internet. 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software...
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
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Double-click the My Passport drive. b. Click Next to the Internet, install the driver manually: 1. Select WD SES Device Driver. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select Install from a list or specific location and click Next: 4. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. INSTALLING THE SES DRIVER - 58 c. Browse to Windows Update: 2. Double-click the Extras folder.
Double-click the My Passport drive. b. Click Next to the Internet, install the driver manually: 1. Select WD SES Device Driver. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select Install from a list or specific location and click Next: 4. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. INSTALLING THE SES DRIVER - 58 c. Browse to Windows Update: 2. Double-click the Extras folder.
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Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 d.
Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 d.
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Verify that your computer must be connected to the Internet: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays. On the Found New Hardware - WD SES Device wizard screen, ..., if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on Windows Vista Computers After...
Verify that your computer must be connected to the Internet: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays. On the Found New Hardware - WD SES Device wizard screen, ..., if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on Windows Vista Computers After...
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On the Found New Hardware wizard screen, click Locate and install driver software: 2. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - Show me other options: INSTALLING THE SES DRIVER - 61 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1.
On the Found New Hardware wizard screen, click Locate and install driver software: 2. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - Show me other options: INSTALLING THE SES DRIVER - 61 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1.
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Browse to Computer and: a. Double-click the My Passport drive. d. Double-click the Extras folder. Select WD SES Device Driver. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 4. b. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. c.
Browse to Computer and: a. Double-click the My Passport drive. d. Double-click the Extras folder. Select WD SES Device Driver. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 4. b. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. c.
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Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
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Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3.
Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3.