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Western Digital WDBAAA3200ABK Support Question

Western Digital WDBAAA3200ABK Support Question

Find answers below for this question about Western Digital WDBAAA3200ABK - My Passport Essential 320 GB External Hard Drive.
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Question posted by esterramon on June 9th, 2011

Drivers

I've got a A279;A279;WDME3200TE and I want to use it in the school computer but it doesn't work. The computer doesn't recognise the disk and "says" it hasn't got the drivers to use it.

Current Answers

Answer #1: Posted by kcmjr on June 9th, 2011 1:20 AM
This answer was accepted by the poster of the original question.
kcmjr

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What operating system are you using?

Driver download is here: http://support.wdc.com/product/download.asp?modelno=WDBAAA3200ABK&x=8&y=10

The length of the cable can seriously affect this.  Try using as short a cable as you can find.  Also plug directly into a USB port on the main board and not through a USB hub (like on a video monitor).  USB hubs may not supply enough juice to run the drive.

The Windows 7 compatibility listing states this is compatible and requires no drivers.  See here: https://www.microsoft.com/Windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Western%20Digital%20My%20Passport%20Essential%20WDBAAA3200ABK%20320GB%20External%20Hard%20Drive&v=Western%20Digital&uid=WDBAAA3200ABK&l=en-US&pf=17&pi=6&c=Storage%20Devices&sc=Hard%20Drives%2C%20External&os=64-bit

One item I saw out on the Internet is that some of these drives (the 070A version) is set up for use on a Macintosh, not a PC.  You might try it on a Mac just to see what happens.


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Related Western Digital WDBAAA3200ABK Manual Pages

Quick Install Guide (pdf) - Page 1

... of Western Digital Technologies, Inc. All rights reserved. Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705027-800 Jun 2009 My PassportEssential™ Specifications subject to other countries; and other companies. and My Passport and My Passport Essential are registered trademarks in the U.S. Technical Support Services support.wdc.com www...
Product Specifications (pdf) - Page 1

WORL RIVES LLING EXTE My PassportEssential™ Portable Hard Drives Smaller, smarter backup and storage D'S BEST SE WD RNAL HARD D Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption The world's most popular portable drive is now smaller and smarter than ever. WD SmartWare™ software automatically and continuously backs up...
Product Specifications (pdf) - Page 2

...used for storage capacity, one megabyte (MB) = one million bytes, one gigabyte (GB) = one billion bytes, and one terabyte (TB) = one billion bits per second (Gb/s) = one trillion bytes. Photos 95 GB Photos Backup Complete 95 GB Movies O1th6er5s FGoldeBr 10 GB 53 GB Free Movies O1th6er5s FGoldeBr 10 GB 53 GB...Passport Essential Portable Hard Drives... GB (black only), 320 GB, 500 GB, 640 GB ...
User Manual - Page 2

...65 62430496 * Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Download drivers, software, and updates for support, have your WD product. • Registration - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. • Knowledge...
User Manual - Page 3

... pack (SP). Serial Number: Model Number: Purchase Date: System and Software Notes: GETTING STARTED - 1 Kit Contents • My Passport Essential Portable Hard Drive • USB cable • Quick Install Guide USB Cable My Passport Essential Portable Hard Drive Quick Install Guide Compatibility Windows ® • An available USB port • Windows 2000/XP/Vista Macintosh ®...
User Manual - Page 4

... and must be damaged by rough handling, shock, or vibration. GETTING STARTED - 2 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your external storage product: • Do not drop or jolt the device. • Do not...
User Manual - Page 5

... instructions. Go to NTFS using the Disk Management utility. For more information in the U.S., visit our website at USB 1.1 speed (up before reformatting. 1. Drive Format This WD device is preformatted as prompted. Optional Accessories A special cable may be sure to 480 Mb/s. 2 About Your WD Drive Features MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL LED The power...
User Manual - Page 6

3 Connecting the Device MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 1. Turn on your computer, you must ...your computer. 2. Double-click My Computer, the My Passport drive icon, the WD_Windows_Tools folder, and Setup.exe. otherwise, click Quit to begin using the drive. CONNECTING THE DEVICE - 4 Drive utilities are installed automatically. Connect the USB cable as shown...
User Manual - Page 7

MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Windows Right-click the Safely Remove Hardware icon in your computer. The drive is now shut down before the Power LED turns off. After the device icon disappears from your system tray and select Safely Remove Hardware. TURNING ...
User Manual - Page 8

...you have problems when installing or using the Disk Management utility. A: USB 2.0 ...drive to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in Windows 2000 34 „ format the drive to your system documentation or contact your WD USB 2.0 external...GB in the U.S., visit our Web site at support.wdc.com. 45 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE...
User Manual - Page 9

...used near a radio or television receiver in a domestic environment, it may cause radio interference. GPSGV: Unless declared otherwise, the highest level of the FCC Rules. If this product is on the standard of Information Technology Equipment. 6 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE... accordance with the instructions, may be used in a residential installation. CE Compliance ...
User Manual - Page 10

..., or c) is determined that the Product, in its use , or performance of the Product, even if WD has...removing or obliterating labels and opening, disassembling, or removing external enclosures, including but not limited to other than WD...-A02 Jan 2009 APPENDIX - 8 Warranty Information MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Obtaining Service WD values your purchase receipt....

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