User Manual
Page 2
... settings and return the phone to default settings..... 40 Set this phone to be the Centrex console phone 41 Set the Centrex console delayed ring time 42 Set the display language 42 Telephone operation 43 Make or answer a call 43 Switch between handset, headset and speakerphone......... 45 Timer 45 Call privacy 46 Do not disturb 46 Volume 47 Redial 47 Redial stack 48 Auto redial 48 Hold 49 Switch between lines 49 Mute 50 Flash 50 Temporary tone dialing 50 Conference calls 51 Transfer a call 52 Low battery indicator 53 Lights...
... settings and return the phone to default settings..... 40 Set this phone to be the Centrex console phone 41 Set the Centrex console delayed ring time 42 Set the display language 42 Telephone operation 43 Make or answer a call 43 Switch between handset, headset and speakerphone......... 45 Timer 45 Call privacy 46 Do not disturb 46 Volume 47 Redial 47 Redial stack 48 Auto redial 48 Hold 49 Switch between lines 49 Mute 50 Flash 50 Temporary tone dialing 50 Conference calls 51 Transfer a call 52 Low battery indicator 53 Lights...
User Manual
Page 3
... the handset 69 Make an intercom call with the speakerphone or headset 70 Answer an intercom call 71 End an intercom or page call......... 71 Page a specific extension (single-phone page 72 Answer a single-phone page .......... 72 Page all system phones 73 Answer a system-wide page........... 73 Make an intercom conference call 74 Room monitor 74 Caller ID operation 75 Caller ID display 76 Call waiting 76 Calls received on two or more lines simultaneously 77 Display screen messages 78 Message waiting and NEW CALL light 79 Call history 79 Remove calls from call history 81 Dial...
... the handset 69 Make an intercom call with the speakerphone or headset 70 Answer an intercom call 71 End an intercom or page call......... 71 Page a specific extension (single-phone page 72 Answer a single-phone page .......... 72 Page all system phones 73 Answer a system-wide page........... 73 Make an intercom conference call 74 Room monitor 74 Caller ID operation 75 Caller ID display 76 Call waiting 76 Calls received on two or more lines simultaneously 77 Display screen messages 78 Message waiting and NEW CALL light 79 Call history 79 Remove calls from call history 81 Dial...
User Manual
Page 4
... Small Business System Speakerphone with Centrex service. This phone features a speakerphone for faster dialing and has a directory which may be available from many local telephone companies for a fee.) There are two convenience ports available for installing, programming and operating your local telephone company for details.) The 974 is compatible with Intercom and Caller ID/Call Waiting 974. This phone also features a 32-number memory for hands-free use and a headset jack compatible with names. The 974 allows paging, intercom and call . The 974 is compatible with Intercom and...
... Small Business System Speakerphone with Centrex service. This phone features a speakerphone for faster dialing and has a directory which may be available from many local telephone companies for a fee.) There are two convenience ports available for installing, programming and operating your local telephone company for details.) The 974 is compatible with Intercom and Caller ID/Call Waiting 974. This phone also features a 32-number memory for hands-free use and a headset jack compatible with names. The 974 allows paging, intercom and call . The 974 is compatible with Intercom and...
User Manual
Page 5
... 1 Quick start guide One short line cord Base unit with wedge attached Handset Coiled handset cord Power adapter Tools needed You will also need a small Phillips head screw driver to y A Small Business ith ID/Call Waiting 974 I Installation of a features of this in your phone. 2 Phillips 's 3. 4. Manual, to the advanced line) DSL users starting on page 4 of your User's If in failur use es and with Intercom and Caller ID/Call Waiting 974 This Quick Start installation options use a pro basic instructions. Batter installation Install of this service. Reattach...
... 1 Quick start guide One short line cord Base unit with wedge attached Handset Coiled handset cord Power adapter Tools needed You will also need a small Phillips head screw driver to y A Small Business ith ID/Call Waiting 974 I Installation of a features of this in your phone. 2 Phillips 's 3. 4. Manual, to the advanced line) DSL users starting on page 4 of your User's If in failur use es and with Intercom and Caller ID/Call Waiting 974 This Quick Start installation options use a pro basic instructions. Batter installation Install of this service. Reattach...
User Manual
Page 6
... the number of phone lines you'll use a total of telephone wiring used in the phone system. • You must have previously installed. The total length of 16 945/974/984 units together as it may cause interference with any AT&T Four-Line Small Business System Speakerphone 945 or 984 units you want a private line. If the phone is NOT compatible with this system MUST NOT be assigned a unique extension number for directions...
... the number of phone lines you'll use a total of telephone wiring used in the phone system. • You must have previously installed. The total length of 16 945/974/984 units together as it may cause interference with any AT&T Four-Line Small Business System Speakerphone 945 or 984 units you want a private line. If the phone is NOT compatible with this system MUST NOT be assigned a unique extension number for directions...
User Manual
Page 7
... will only use two or three phone lines, plug a single non-DSL telephone line into L1/L2. (Turn off the L2 line usage lights.) Be sure to use a Triplex adapter to separate the lines at some telephone system features. If your system will need help doing this phone may not work by your telephone's sound quality. Use a dual line DSL splitter or a two-line DSL filter. These same microfilters will also block the data signals that...
... will only use two or three phone lines, plug a single non-DSL telephone line into L1/L2. (Turn off the L2 line usage lights.) Be sure to use a Triplex adapter to separate the lines at some telephone system features. If your system will need help doing this phone may not work by your telephone's sound quality. Use a dual line DSL splitter or a two-line DSL filter. These same microfilters will also block the data signals that...
User Manual
Page 8
... call waiting: This is a subscriber service available from your area (e.g. COVM: Central Office Voice Mail is a subscriber voice message service which may be called by your local telephone company. continued on another name in your local telephone company for a fee. The DSL splitter, installed properly, should help overcome any damages, lost business, direct or indirect expenses accrued or associated with compatible equipment. DND: When activated, the Do Not Disturb (DND) feature...
... call waiting: This is a subscriber service available from your area (e.g. COVM: Central Office Voice Mail is a subscriber voice message service which may be called by your local telephone company. continued on another name in your local telephone company for a fee. The DSL splitter, installed properly, should help overcome any damages, lost business, direct or indirect expenses accrued or associated with compatible equipment. DND: When activated, the Do Not Disturb (DND) feature...
User Manual
Page 9
... their home area codes. If this 974 telephone, you lift the handset, press K, or press h. Up to make calls outside of shared lines. Navigation buttons: These are the buttons used when programming your phone system (also called an extension). 6 If this applies to make calls to program any local area codes. After programming, if you dial only 10 digits to make a call from page 5 Home area code: This is the area code for your telephone number. Most users simply dial the seven digits of a phone number...
... their home area codes. If this 974 telephone, you lift the handset, press K, or press h. Up to make calls outside of shared lines. Navigation buttons: These are the buttons used when programming your phone system (also called an extension). 6 If this applies to make calls to program any local area codes. After programming, if you dial only 10 digits to make a call from page 5 Home area code: This is the area code for your telephone number. Most users simply dial the seven digits of a phone number...
User Manual
Page 10
...) dialing. Type 1*, 2, 3, 4 Select desired time to 30 seconds Turn auto-mute on or off (sounds at this extension will be heard automatically when paged). On* or off Set the time and date. 01:00 AM 01/01 Sunday* Turn line usage on or off for this phone. continued on hold. Select a ring pattern for each line. 974CIB_06 4/7/06 3:32 PM Page 7 Before you begin Programmable features list Default settings indicated by *. Intercom* or telephone Assign an extension...
...) dialing. Type 1*, 2, 3, 4 Select desired time to 30 seconds Turn auto-mute on or off (sounds at this extension will be heard automatically when paged). On* or off Set the time and date. 01:00 AM 01/01 Sunday* Turn line usage on or off for this phone. continued on hold. Select a ring pattern for each line. 974CIB_06 4/7/06 3:32 PM Page 7 Before you begin Programmable features list Default settings indicated by *. Intercom* or telephone Assign an extension...
User Manual
Page 14
.... 1. Battery installation Install a 9V alkaline battery (purchased separately) in order to your telephone system, you must install and program one set at the extension you will hear the repeating short ring only. Remove the battery compartment screw with the handset or headset, and to dial calls using the key pad and the one touch or redial features. continued on page 24). Installation 974CIB_06 4/7/06 3:32 PM Page 11 Installation If you are programming and the screen display includes...
.... 1. Battery installation Install a 9V alkaline battery (purchased separately) in order to your telephone system, you must install and program one set at the extension you will hear the repeating short ring only. Remove the battery compartment screw with the handset or headset, and to dial calls using the key pad and the one touch or redial features. continued on page 24). Installation 974CIB_06 4/7/06 3:32 PM Page 11 Installation If you are programming and the screen display includes...
User Manual
Page 23
... PM Page 20 Menu operation Menu operation Feature setup, memory programming and some individual feature operations for the feature currently displayed. • To return to the main menu, press the - or + button repeatedly to store the setting and show the next option for the 974 use menus shown in line four of the screen. to move through menu operations (for this topic or data will appear in the screen display. Then, press E. • To exit programming mode, press and hold E. Use...
... PM Page 20 Menu operation Menu operation Feature setup, memory programming and some individual feature operations for the feature currently displayed. • To return to the main menu, press the - or + button repeatedly to store the setting and show the next option for the 974 use menus shown in line four of the screen. to move through menu operations (for this topic or data will appear in the screen display. Then, press E. • To exit programming mode, press and hold E. Use...
User Manual
Page 24
... Time/date Preference Intercom Telephone Progam Pause Tone Flash Cancel View Done Main menu Phone settings Extension no. Ringer on/off Ringer type Delay ring Auto-mute Tone/pulse Hold reminder Main menu Special options Line usage Prime line Automatic mode Scroll rate LCD backlight COVM on/off COVM reset Area codes Line group Reset all Main menu Centrex Console CSL delay ring Main menu Language Exit 21 The menu structure for the 974 features. Access the menu by pressing E when the phone is shown below. Menu operation 974CIB_06 4/7/06 3:32 PM Page 21 Menu...
... Time/date Preference Intercom Telephone Progam Pause Tone Flash Cancel View Done Main menu Phone settings Extension no. Ringer on/off Ringer type Delay ring Auto-mute Tone/pulse Hold reminder Main menu Special options Line usage Prime line Automatic mode Scroll rate LCD backlight COVM on/off COVM reset Area codes Line group Reset all Main menu Centrex Console CSL delay ring Main menu Language Exit 21 The menu structure for the 974 features. Access the menu by pressing E when the phone is shown below. Menu operation 974CIB_06 4/7/06 3:32 PM Page 21 Menu...
User Manual
Page 41
... can program this phone to recognize one home and up to five local area codes. When you are finished entering all of the area codes you need to enter any time. until the screen display includes DONE. 8. 974CIB_06 4/7/06 3:32 PM Page 38 Feature setup n i 38 Program home and local area codes You can exit feature setup and return to the idle screen any local area codes, use the dial pad keys...
... can program this phone to recognize one home and up to five local area codes. When you are finished entering all of the area codes you need to enter any time. until the screen display includes DONE. 8. 974CIB_06 4/7/06 3:32 PM Page 38 Feature setup n i 38 Program home and local area codes You can exit feature setup and return to the idle screen any local area codes, use the dial pad keys...
User Manual
Page 46
... K to activate the speakerphone. Wait for the line you programmed (see Set automatic mode on page 33), you dial a phone number longer than 15 digits, the screen will use the same mode already in the mode (speakerphone or headset) you wish to select, then lift the handset. Replace the handset to end the call , lift the handset. 974CIB_06 4/7/06 3:32 PM Page 43 Telephone operation Telephone operation NOTE: This phone comes programmed to use . Handset To make a call , the phone automatically selects the ringing line. To answer a call .
... K to activate the speakerphone. Wait for the line you programmed (see Set automatic mode on page 33), you dial a phone number longer than 15 digits, the screen will use the same mode already in the mode (speakerphone or headset) you wish to select, then lift the handset. Replace the handset to end the call , lift the handset. 974CIB_06 4/7/06 3:32 PM Page 43 Telephone operation Telephone operation NOTE: This phone comes programmed to use . Handset To make a call , the phone automatically selects the ringing line. To answer a call .
User Manual
Page 50
... instructions, see Turn the ringer on a call is ringing, press VOLUME + or VOLUME - Speakerphone or headset To dial the same number again, press a LINE button, then press R. Press VOLUME - Handset To dial the same number again, lift the handset, listen for speakerphone or headset) before the call , press VOLUME + to 32 digits) is normal. 47 974CIB_06 4/7/06 3:32 PM Page 47 Telephone operation Volume Handset/speakerphone/headset volume control When you press R. Turning ringer off You may turn the ringer on or off hook, the screen displays the redial memory...
... instructions, see Turn the ringer on a call is ringing, press VOLUME + or VOLUME - Speakerphone or headset To dial the same number again, press a LINE button, then press R. Press VOLUME - Handset To dial the same number again, lift the handset, listen for speakerphone or headset) before the call , press VOLUME + to 32 digits) is normal. 47 974CIB_06 4/7/06 3:32 PM Page 47 Telephone operation Volume Handset/speakerphone/headset volume control When you press R. Turning ringer off You may turn the ringer on or off hook, the screen displays the redial memory...
User Manual
Page 70
... DSL service, please read DSL users beginning on page 24 for the intercom feature to your phone on page 4 for information about minimizing problems with this phone caused by lifting the handset. A system-wide page alerts all system phones. NOTE: If a line is in use a total of 16 945/974/984 units together as extensions in the phone system. See Assign an extension number to work. This intercom features both a single-phone page and a system-wide page. A single-phone page automatically activates the speakerphone on hold...
... DSL service, please read DSL users beginning on page 24 for the intercom feature to your phone on page 4 for information about minimizing problems with this phone caused by lifting the handset. A system-wide page alerts all system phones. NOTE: If a line is in use a total of 16 945/974/984 units together as extensions in the phone system. See Assign an extension number to work. This intercom features both a single-phone page and a system-wide page. A single-phone page automatically activates the speakerphone on hold...
User Manual
Page 91
... a line is selected. • Make sure HOLD is not activated. • If you do not hear a dial tone when you may have difficulty operating this phone, try the suggestions below. Problem Telephone does not ring. Having too many phones connected can also result in low ringer volume for non-system telephones. • If the INTERCOM light flashes but you have previously installed. Also inspect the coiled handset cord connection at www.telephones.att...
... a line is selected. • Make sure HOLD is not activated. • If you do not hear a dial tone when you may have difficulty operating this phone, try the suggestions below. Problem Telephone does not ring. Having too many phones connected can also result in low ringer volume for non-system telephones. • If the INTERCOM light flashes but you have previously installed. Also inspect the coiled handset cord connection at www.telephones.att...
User Manual
Page 94
... answer calls with call waiting as a single service to see call . See DSL users beginning on a call waiting information. 91 All programming is taken off the hook, the screen will operate during a power failure if a working battery has been installed. One touch and redial numbers are a DSL customer, you may need to the usual display. Problem Display screen is restored. Problem Intercom, hold, line privacy or other features will be able to both the phone and an electrical outlet not controlled by a wall switch. Caller...
... answer calls with call waiting as a single service to see call . See DSL users beginning on a call waiting information. 91 All programming is taken off the hook, the screen will operate during a power failure if a working battery has been installed. One touch and redial numbers are a DSL customer, you may need to the usual display. Problem Display screen is restored. Problem Intercom, hold, line privacy or other features will be able to both the phone and an electrical outlet not controlled by a wall switch. Caller...
User Manual
Page 95
... central office. Problem NEW CALL light flashes. Solution • Make sure you do not subscribe to display COVM on page 36 in Feature setup for detailed instructions. See Turn COVM indicator on or off the COVM indicator for each line. • If you have reviewed all messages on . Solution Caller ID information is transmitted by the telephone company between the first and second rings. Problem COVM line indicator remains on all lines.
... central office. Problem NEW CALL light flashes. Solution • Make sure you do not subscribe to display COVM on page 36 in Feature setup for detailed instructions. See Turn COVM indicator on or off the COVM indicator for each line. • If you have reviewed all messages on . Solution Caller ID information is transmitted by the telephone company between the first and second rings. Problem COVM line indicator remains on all lines.
User Manual
Page 99
... same on page 41. The console phone can store the Centrex pickup codes and the seven-digit phone number of phones that will be the console phone for Centrex access. This line is available for your system and program the console following the directions to Set this phone to make sure a line is not shared with any other Centrex lines through Centrex switching. All the 974 features work . • Determine the number of each...
... same on page 41. The console phone can store the Centrex pickup codes and the seven-digit phone number of phones that will be the console phone for Centrex access. This line is available for your system and program the console following the directions to Set this phone to make sure a line is not shared with any other Centrex lines through Centrex switching. All the 974 features work . • Determine the number of each...
