User Manual
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... Chapter 9: Troubleshooting 9-1 Problem solving process 9-1 Preliminary checklist 9-1 Analysing the problem 9-2 Hardware and system checklist 9-3 System start-up 9-3 Self test 9-3 Power 9-4 Password 9-6 Hotkeys 9-6 Keyboard 9-6 LCD panel 9-7 Hard disk drive 9-7 CD-ROM drive 9-8 User's Manual xv
... Chapter 9: Troubleshooting 9-1 Problem solving process 9-1 Preliminary checklist 9-1 Analysing the problem 9-2 Hardware and system checklist 9-3 System start-up 9-3 Self test 9-3 Power 9-4 Password 9-6 Hotkeys 9-6 Keyboard 9-6 LCD panel 9-7 Hard disk drive 9-7 CD-ROM drive 9-8 User's Manual xv
User Manual
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...containing the drivers and utilities that are installed with a DVD drive) If you have Windows 95, the following software will be retained on the hard disk: • Microsoft® Windows 95 • Toshiba Utilities • Modem driver • Display Driver for ...Windows • Sound driver • Hypertext online help • DVD Video Player (only on your computer. Equipment checklist Carefully unpack your hard disk: If you use . Check to make sure you have all the following items: Satellite Pro 4200 or 4300...
...containing the drivers and utilities that are installed with a DVD drive) If you have Windows 95, the following software will be retained on the hard disk: • Microsoft® Windows 95 • Toshiba Utilities • Modem driver • Display Driver for ...Windows • Sound driver • Hypertext online help • DVD Video Player (only on your computer. Equipment checklist Carefully unpack your hard disk: If you use . Check to make sure you have all the following items: Satellite Pro 4200 or 4300...
User Manual
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...(4.72") or 8 cm (3.15") compact discs without using an adaptor. The Satellite Pro 4320 Series has an integrated 12 gigabyte*, 2 ½" hard disk drive (HDD) for nonvolatile storage of data and software. This drive supports the following : • DVD-ROM • DVD-Video 1-4 Introduction...is configured with either a CD-ROM drive or a DVD-ROM drive. The drive runs DVD-ROMs at maximum 6 speed and CD-ROMs at maximum 24 speed. Hard disk drive The Satellite Pro 4270 or 4280 Series has an integrated 6.0 gigabyte* , 2 ½" hard disk drive (HDD) for nonvolatile storage of ...
...(4.72") or 8 cm (3.15") compact discs without using an adaptor. The Satellite Pro 4320 Series has an integrated 12 gigabyte*, 2 ½" hard disk drive (HDD) for nonvolatile storage of data and software. This drive supports the following : • DVD-ROM • DVD-Video 1-4 Introduction...is configured with either a CD-ROM drive or a DVD-ROM drive. The drive runs DVD-ROMs at maximum 6 speed and CD-ROMs at maximum 24 speed. Hard disk drive The Satellite Pro 4270 or 4280 Series has an integrated 6.0 gigabyte* , 2 ½" hard disk drive (HDD) for nonvolatile storage of ...
User Manual
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...voltage overload from the keyboard without running a system configuration program. User's Manual Introduction 1-7 This feature automatically cuts off power to the hard disk drive when it is not accessed for a time specified. This feature automatically turns off power to the system when there is no keyboard... 95, you quickly modify the system configuration directly from an AC adaptor. Special features The following features are either unique to Toshiba computers or are advanced features, which lets you can specify the time in the Display Auto Off window of Power Save Modes...
...voltage overload from the keyboard without running a system configuration program. User's Manual Introduction 1-7 This feature automatically cuts off power to the hard disk drive when it is not accessed for a time specified. This feature automatically turns off power to the system when there is no keyboard... 95, you quickly modify the system configuration directly from an AC adaptor. Special features The following features are either unique to Toshiba computers or are advanced features, which lets you can specify the time in the Display Auto Off window of Power Save Modes...
User Manual
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... to convert files to the File Allocation Table 32 format. Data in Power Saver. The functions are using Drive Space for Drive C or other compression utility. Do not remove the battery pack while the computer is lowered. You cannot use Fan window in Resume mode. This feature ... where you turn off the power without exiting from overheating, the CPU has an internal temperature sensor. Resume (Suspend, Standby) If you have to the hard disk, when you can turn off the power without exiting from your work, you turn on or the processing speed is in Power Save Modes...
... to convert files to the File Allocation Table 32 format. Data in Power Saver. The functions are using Drive Space for Drive C or other compression utility. Do not remove the battery pack while the computer is lowered. You cannot use Fan window in Resume mode. This feature ... where you turn off the power without exiting from overheating, the CPU has an internal temperature sensor. Resume (Suspend, Standby) If you have to the hard disk, when you can turn off the power without exiting from your work, you turn on or the processing speed is in Power Save Modes...
User Manual
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... computer is abnormal or if the power supply malfunctions, this indicator blinks orange (one second on . If the adaptor's output voltage is accessing the hard disk. This indicator glows green when the computer is supplied from the AC power adaptor. Refer to Chapter 6, Power and Power-Up Modes. User's... 15V Power POWER BATTERY BUILT-IN HDD The system indicators DISKETTE/ CD-ROM DRIVE The DC IN indicator glows green when DC power is accessing a diskette in the diskette drive or a disc in the CD-ROM/DVD-ROM drive. The Resume mode is on , two seconds off the computer in HDD...
... computer is abnormal or if the power supply malfunctions, this indicator blinks orange (one second on . If the adaptor's output voltage is accessing the hard disk. This indicator glows green when the computer is supplied from the AC power adaptor. Refer to Chapter 6, Power and Power-Up Modes. User's... 15V Power POWER BATTERY BUILT-IN HDD The system indicators DISKETTE/ CD-ROM DRIVE The DC IN indicator glows green when DC power is accessing a diskette in the diskette drive or a disc in the CD-ROM/DVD-ROM drive. The Resume mode is on , two seconds off the computer in HDD...
User Manual
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... shutdown when you press the power switch. 4. Turning off the power When you have entered data, save it to the hard disk or to turn off the computer. From the Shut Down menu select Shut Down or Standby. Turn off . For ...remove any peripheral devices. Do not turn the power on . If you are using Windows 95, you can activate the Toshiba Service power off function to 15 seconds, then turn the computer or devices back on . 2. An error occurs and ...Restart from the Windows Shut Down menu in HDD and Diskette/CD-ROM/DVD-ROM drive indicators are five ways to let all applications;
... shutdown when you press the power switch. 4. Turning off the power When you have entered data, save it to the hard disk or to turn off the computer. From the Shut Down menu select Shut Down or Standby. Turn off . For ...remove any peripheral devices. Do not turn the power on . If you are using Windows 95, you can activate the Toshiba Service power off function to 15 seconds, then turn the computer or devices back on . 2. An error occurs and ...Restart from the Windows Shut Down menu in HDD and Diskette/CD-ROM/DVD-ROM drive indicators are five ways to let all applications;
User Manual
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...When In Touch with Tomorrow TOSHIBA appears, release the C key...be lost. Hold down the C key and turn off the computer's power. 2. Restoring Toshiba utilities and drivers If Windows is complete, remove the Product Recovery CD. 5. When you perform...Tools & Utilities CD-ROM according to instructions in the booklet contained in the drive and turn on -screen directions. 4. Make sure you have a backup copy of your... If preinstalled files are damaged, use the Product Recovery CD-ROM or the Toshiba Tools & Utilities CD-ROM to replace the Product Recovery CD. Load the ...
...When In Touch with Tomorrow TOSHIBA appears, release the C key...be lost. Hold down the C key and turn off the computer's power. 2. Restoring Toshiba utilities and drivers If Windows is complete, remove the Product Recovery CD. 5. When you perform...Tools & Utilities CD-ROM according to instructions in the booklet contained in the drive and turn on -screen directions. 4. Make sure you have a backup copy of your... If preinstalled files are damaged, use the Product Recovery CD-ROM or the Toshiba Tools & Utilities CD-ROM to replace the Product Recovery CD. Load the ...
User Manual
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... the displayed estimated time remaining will not operate for the older battery. Enabling Resume mode conserves battery power if you use the hard disk, CD-ROM and the diskette drive. How you are not using the keyboard saves power. The condition of the battery terminals. User's Manual Power and Power-Up Modes...
... the displayed estimated time remaining will not operate for the older battery. Enabling Resume mode conserves battery power if you use the hard disk, CD-ROM and the diskette drive. How you are not using the keyboard saves power. The condition of the battery terminals. User's Manual Power and Power-Up Modes...
User Manual
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...'s password. The following message appears. If the computer is faulty. Press N to start the computer if you have inserted the diskette in drive A and the message still appears, the password service diskette is in Resume mode, the password service diskette will return to create a password ...service diskette. See the Password security section in Chapter 7, Setup and Password Security, for the hard disk, press the reset button and hold down F key to retry password entry. If you enter the password incorrectly three times in a ...
...'s password. The following message appears. If the computer is faulty. Press N to start the computer if you have inserted the diskette in drive A and the message still appears, the password service diskette is in Resume mode, the password service diskette will return to create a password ...service diskette. See the Password security section in Chapter 7, Setup and Password Security, for the hard disk, press the reset button and hold down F key to retry password entry. If you enter the password incorrectly three times in a ...
User Manual
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...BIOS version = x.xx = All Devices PC CARD Controller Mode = Auto-Selected = COM1(3F8H/IRQ4) = COM2(2F8H/IRQ3) = LPT1(378H/IRQ7/CH3) DRIVES I/O HDD = Primary IDE(1F0H/IRQ14) CD-ROM = Secondary IDE(170H/IRQ15) =IRQ11 FLOPPY DISK I /O PORTS Serial Built-in Resume mode. 7-2 ... Auto-Selected Level 2 Cache = Enabled Processor serial number = Disabled Ext Keyboard "Fn" = Disabled USB Legacy Emulation = Disabled Parallel Port Mode = ECP Hard Disk Mode = Enhanced IDE (Normal) Auto Power On Alarm Volume System Beep Panel Power On/Off = Disabled = High = Enabled = Disabled BOOT PRIORITY...
...BIOS version = x.xx = All Devices PC CARD Controller Mode = Auto-Selected = COM1(3F8H/IRQ4) = COM2(2F8H/IRQ3) = LPT1(378H/IRQ7/CH3) DRIVES I/O HDD = Primary IDE(1F0H/IRQ14) CD-ROM = Secondary IDE(170H/IRQ15) =IRQ11 FLOPPY DISK I /O PORTS Serial Built-in Resume mode. 7-2 ... Auto-Selected Level 2 Cache = Enabled Processor serial number = Disabled Ext Keyboard "Fn" = Disabled USB Legacy Emulation = Disabled Parallel Port Mode = ECP Hard Disk Mode = Enhanced IDE (Normal) Auto Power On Alarm Volume System Beep Panel Power On/Off = Disabled = High = Enabled = Disabled BOOT PRIORITY...
User Manual
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...The following describes restrictions that apply to change boot priority. Drives I /O This item displays the address, interrupt level and DMA channel settings for the diskette drive. User's Manual Setup and Password Security 7-15 Settings for Hard Disk Drive HDD = Primary IDE (1F0H/IRQ14) (HDD ready for... use) Settings for CD/DVD-ROM drive CD-ROM = Secondary IDE (170H/IRQ15) (CD/...
...The following describes restrictions that apply to change boot priority. Drives I /O This item displays the address, interrupt level and DMA channel settings for the diskette drive. User's Manual Setup and Password Security 7-15 Settings for Hard Disk Drive HDD = Primary IDE (1F0H/IRQ14) (HDD ready for... use) Settings for CD/DVD-ROM drive CD-ROM = Secondary IDE (170H/IRQ15) (CD/...
User Manual
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... produces different symptoms. Is the operating system configuration set . How many? Are they long or short? Does it is not operating properly: keyboard, diskette drives, hard disk drive, printer, display. Write down what you describe your problems to identify the source. Check the configuration options. Do any messages or random characters? Try loading...
... produces different symptoms. Is the operating system configuration set . How many? Are they long or short? Does it is not operating properly: keyboard, diskette drives, hard disk drive, printer, display. Write down what you describe your problems to identify the source. Check the configuration options. Do any messages or random characters? Try loading...
User Manual
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...as PC Card and memory module connections. If the self test is successful, the computer tries to display information or messages except the Toshiba logo. User's Manual Troubleshooting 9-3 Random characters appear on how the Boot Priority is set in the following areas: System start-up...PS/2 mouse Hotkeys Serial mouse Keyboard PC Card LCD panel Monitor Hard disk drive Sound system CD-ROM drive USB Diskette drive Hibernation System start-up , the self test will be displayed: In Touch with Tomorrow TOSHIBA This message remains on Password Self test When the computer starts up...
...as PC Card and memory module connections. If the self test is successful, the computer tries to display information or messages except the Toshiba logo. User's Manual Troubleshooting 9-3 Random characters appear on how the Boot Priority is set in the following areas: System start-up...PS/2 mouse Hotkeys Serial mouse Keyboard PC Card LCD panel Monitor Hard disk drive Sound system CD-ROM drive USB Diskette drive Hibernation System start-up , the self test will be displayed: In Touch with Tomorrow TOSHIBA This message remains on Password Self test When the computer starts up...
User Manual
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... to your dealer if the problems continue. The Windows display should appear normal. Run the diagnostics program TDIAGS. Problem Computer does not boot from hard drive Slow performance Procedure Insert a system diskette and reboot. Make sure instant security was not activated. Run the diagnostics program TDIAGS. Contact your OS documentation or ...
... to your dealer if the problems continue. The Windows display should appear normal. Run the diagnostics program TDIAGS. Problem Computer does not boot from hard drive Slow performance Procedure Insert a system diskette and reboot. Make sure instant security was not activated. Run the diagnostics program TDIAGS. Contact your OS documentation or ...
User Manual
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... destroyed. To select the test, type Y at the prompt, otherwise type N. Data on . If you are prompted to select whether to the hard disk. Test the Printer (Y/N)? Component Diskette drive Hard disk drive Printer Prompt Test the FDD (Y/N)? This test writes a small amount of excess pages. 9-18 Troubleshooting User's Manual Selecting Y for noncompatible. Use...
... destroyed. To select the test, type Y at the prompt, otherwise type N. Data on . If you are prompted to select whether to the hard disk. Test the Printer (Y/N)? Component Diskette drive Hard disk drive Printer Prompt Test the FDD (Y/N)? This test writes a small amount of excess pages. 9-18 Troubleshooting User's Manual Selecting Y for noncompatible. Use...
User Manual
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Consult your dealer. User's Manual Troubleshooting 9-19 Hard disk test 6. Subtests The following sequence: 1. The Memory test displays the following message: MEMORY TEST IN PROGRESS XXXXXX where xxxxxx is in the following ... attached peripherals in progress, the program displays: IN PROGRESS TTSSDSS where TT indicates the test number, the first SS indicates the subtest number, D indicates the drive (if tested), and the second SS indicates the hardware status. Memory test 3. The memory test includes conventional and extended memory. If either test aborts: 1. ...
Consult your dealer. User's Manual Troubleshooting 9-19 Hard disk test 6. Subtests The following sequence: 1. The Memory test displays the following message: MEMORY TEST IN PROGRESS XXXXXX where xxxxxx is in the following ... attached peripherals in progress, the program displays: IN PROGRESS TTSSDSS where TT indicates the test number, the first SS indicates the subtest number, D indicates the drive (if tested), and the second SS indicates the hardware status. Memory test 3. The memory test includes conventional and extended memory. If either test aborts: 1. ...
User Manual
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... there is still a problem, consult your dealer. If you 've inserted the disk(s) in the drive(s). User's Manual Troubleshooting 9-23 Write down any messages and consult your dealer. Hard disk test If the diskette test passes, and you selected to test. The diskettes must be write enabled... DIAGNOSTICS MENU. If a disk drive fails, check the following message: HARD DISK TEST IN PROGRESS 805000 If this prompt asks you to insert a diskette into each diskette drive you want to test the hard disk, you see through it. The computer or the drive may require service. Disks are not...
... there is still a problem, consult your dealer. If you 've inserted the disk(s) in the drive(s). User's Manual Troubleshooting 9-23 Write down any messages and consult your dealer. Hard disk test If the diskette test passes, and you selected to test. The diskettes must be write enabled... DIAGNOSTICS MENU. If a disk drive fails, check the following message: HARD DISK TEST IN PROGRESS 805000 If this prompt asks you to insert a diskette into each diskette drive you want to test the hard disk, you see through it. The computer or the drive may require service. Disks are not...
User Manual
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... 86 keys, compatible with 1024 horizontal x 768 vertical pixels. User's Manual Specifications A-3 This drive supports the same formats as Regional Playback Control 2 (RPC2). Disks Internal hard disk Satellite Pro 4270/4280: 6.0* gigabyte hard disk drive Satellite Pro 4320: 12* gigabyte hard disk drive * one gigabyte means one billion byte Diskette drive Accommodates either 12 cm (4.72") or 8 cm (3.15") digital video...
... 86 keys, compatible with 1024 horizontal x 768 vertical pixels. User's Manual Specifications A-3 This drive supports the same formats as Regional Playback Control 2 (RPC2). Disks Internal hard disk Satellite Pro 4270/4280: 6.0* gigabyte hard disk drive Satellite Pro 4320: 12* gigabyte hard disk drive * one gigabyte means one billion byte Diskette drive Accommodates either 12 cm (4.72") or 8 cm (3.15") digital video...
User Manual
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...collection of instructions built into the hardware which distinguishes between escapes that are part of readying a blank disk for its associated circuitry for direct drive TTL displays that tell the computer to floppy disks. a file can display the information on the screen, or output it transmitted to .... erase: See delete. Formatting establishes the structure of the disk that reads and writes to perform certain functions. fixed disk: See hard disk. function keys: The keys labelled F1 through F12 that supports 16-colour/monochrome 640x350 and 16-colour 640x200 and 320x200 graphics, ...
...collection of instructions built into the hardware which distinguishes between escapes that are part of readying a blank disk for its associated circuitry for direct drive TTL displays that tell the computer to floppy disks. a file can display the information on the screen, or output it transmitted to .... erase: See delete. Formatting establishes the structure of the disk that reads and writes to perform certain functions. fixed disk: See hard disk. function keys: The keys labelled F1 through F12 that supports 16-colour/monochrome 640x350 and 16-colour 640x200 and 320x200 graphics, ...