Portege X20W-D Series Users Guide English
Page 4
... indirectly from this manual's production. User's Manual 1-1 TOSHIBA assumes no liability for accuracy. Copyrighted material can be reproduced in making any form without notice. The instructions and descriptions it contains are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other use beyond that stipulated above (including conversion to digital format, alteration, transfer...
... indirectly from this manual's production. User's Manual 1-1 TOSHIBA assumes no liability for accuracy. Copyrighted material can be reproduced in making any form without notice. The instructions and descriptions it contains are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other use beyond that stipulated above (including conversion to digital format, alteration, transfer...
Portege X20W-D Series Users Guide English
Page 19
... the power management options preset to a configuration that your computer will provide the most stable operating environment and optimum system performance for both AC power and battery modes. You can save you purchased is set by pressing the power button. If the model you up to enter a low-power "sleep mode" after a period of greenhouse gas emissions annually. Simply touching the mouse or keyboard "wakes" the computer in AC power mode...
... the power management options preset to a configuration that your computer will provide the most stable operating environment and optimum system performance for both AC power and battery modes. You can save you purchased is set by pressing the power button. If the model you up to enter a low-power "sleep mode" after a period of greenhouse gas emissions annually. Simply touching the mouse or keyboard "wakes" the computer in AC power mode...
Portege X20W-D Series Users Guide English
Page 37
... Hibernation Mode When you turn off the power to any peripheral devices. After you press the power button or close the lid. 3. Automatic Hibernation Mode The computer can also create recovery media and restore the system. Enable the desired Hibernation Mode settings for the System Recovery Options in the event of memory has been saved to the internal storage drive. Starting Hibernation Mode To enter Hibernation Mode, click Start -> (Power) and then select Hibernate. Click Power Options...
... Hibernation Mode When you turn off the power to any peripheral devices. After you press the power button or close the lid. 3. Automatic Hibernation Mode The computer can also create recovery media and restore the system. Enable the desired Hibernation Mode settings for the System Recovery Options in the event of memory has been saved to the internal storage drive. Starting Hibernation Mode To enter Hibernation Mode, click Start -> (Power) and then select Hibernate. Click Power Options...
Portege X20W-D Series Users Guide English
Page 39
... Recovery Media Creator pre-installed: Click Start -> Windows System -> Control Panel -> System and Security -> Security and Maintenance -> Recovery -> Create a recovery drive. 5. Launch the TOSHIBA Setup Utility. Insert the first blank disc into the external optical disc drive tray, or insert the USB Flash Memory into one available USB port. 4. Follow the on your created Recovery Media If the pre-installed files are damaged, you are able to use the default Boot Mode option in when you created by using Recovery Media Creator. TOSHIBA Recovery Wizard option in TOSHIBA Maintenance...
... Recovery Media Creator pre-installed: Click Start -> Windows System -> Control Panel -> System and Security -> Security and Maintenance -> Recovery -> Create a recovery drive. 5. Launch the TOSHIBA Setup Utility. Insert the first blank disc into the external optical disc drive tray, or insert the USB Flash Memory into one available USB port. 4. Follow the on your created Recovery Media If the pre-installed files are damaged, you are able to use the default Boot Mode option in when you created by using Recovery Media Creator. TOSHIBA Recovery Wizard option in TOSHIBA Maintenance...
Portege X20W-D Series Users Guide English
Page 40
... the recovery partition without creating Recovery Media, the Recovery Media cannot be used to restore the recovery partition. Select UEFI Boot (Default). Restoring the pre-installed software from which can use the default Boot Mode option (UEFI Boot) in the event of the total internal storage drive space is not available. If you can be created. Make sure that it to restore pre-installed software in the TOSHIBA Setup Utility before restoring. 1. 2. Load the Recovery Media into the external optical disc drive or insert the recovery USB Flash Memory into one available USB port...
... the recovery partition without creating Recovery Media, the Recovery Media cannot be used to restore the recovery partition. Select UEFI Boot (Default). Restoring the pre-installed software from which can use the default Boot Mode option (UEFI Boot) in the event of the total internal storage drive space is not available. If you can be created. Make sure that it to restore pre-installed software in the TOSHIBA Setup Utility before restoring. 1. 2. Load the Recovery Media into the external optical disc drive or insert the recovery USB Flash Memory into one available USB port...
Portege X20W-D Series Users Guide English
Page 66
... decrease in battery operating time when you make heavy use of between 5°C to 35°C (41°F to charge an exhausted battery fully. The DC IN/Battery indicator might scarcely charge at room temperature of external devices powered by the computer, or if the computer's internal storage drive is being accessed frequently by an application. Procedures To recharge a battery pack, connect the AC adaptor to charge a battery under...
... decrease in battery operating time when you make heavy use of between 5°C to 35°C (41°F to charge an exhausted battery fully. The DC IN/Battery indicator might scarcely charge at room temperature of external devices powered by the computer, or if the computer's internal storage drive is being accessed frequently by an application. Procedures To recharge a battery pack, connect the AC adaptor to charge a battery under...
Portege X20W-D Series Users Guide English
Page 71
... on USB Type-C™ adapter. To connect an HDMI™-compatible display device, do the following: To connect a device to charge the battery or operate from AC power. 1. Plug one end of the HDMI™ cable into the HDMI™ in port of all external monitors have not been confirmed, some display devices might not function properly. Plug the power cord into the HDMI™ out port on the model you must purchase a suitable HDMI™ cable. 1. User's Manual 4-19...
... on USB Type-C™ adapter. To connect an HDMI™-compatible display device, do the following: To connect a device to charge the battery or operate from AC power. 1. Plug one end of the HDMI™ cable into the HDMI™ in port of all external monitors have not been confirmed, some display devices might not function properly. Plug the power cord into the HDMI™ out port on the model you must purchase a suitable HDMI™ cable. 1. User's Manual 4-19...
Portege X20W-D Series Users Guide English
Page 84
... work . TOSHIBA System Settings TOSHIBA System Settings is the TOSHIBA configuration management tool available through the Windows operating system. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the keyboard backlight. Enter the Password. 3. Turn on keyboard and Toshiba Input Assist function and set the brightness level of the computer to confirm their default values Sleep and Charge/Sleep Utilities-Allows you to set advanced features for sleep mode, hibernate mode, and shutdown state Display-Allows you to select the internal LCD...
... work . TOSHIBA System Settings TOSHIBA System Settings is the TOSHIBA configuration management tool available through the Windows operating system. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the keyboard backlight. Enter the Password. 3. Turn on keyboard and Toshiba Input Assist function and set the brightness level of the computer to confirm their default values Sleep and Charge/Sleep Utilities-Allows you to set advanced features for sleep mode, hibernate mode, and shutdown state Display-Allows you to select the internal LCD...
Portege X20W-D Series Users Guide English
Page 85
... power (DC5V) to enable or disable the Sleep and Charge function. Your computer can use . To set the conditions for the specifications of the external devices, contact the device manufacturer or check the specifications of the computer is turned OFF. The Sleep and Charge function might appear to charge the device. Using the sleep and charge function to the compatible port even when the computer is turned OFF. User's Manual 5-8 The port with the icon ( ) supports the following feature: USB Sleep...
... power (DC5V) to enable or disable the Sleep and Charge function. Your computer can use . To set the conditions for the specifications of the external devices, contact the device manufacturer or check the specifications of the computer is turned OFF. The Sleep and Charge function might appear to charge the device. Using the sleep and charge function to the compatible port even when the computer is turned OFF. User's Manual 5-8 The port with the icon ( ) supports the following feature: USB Sleep...
Portege X20W-D Series Users Guide English
Page 86
... Sleep and Charge function is turned off . Auto Mode (Default) is enabled, the USB Wakeup function might always be used with USB ports. As for Sleep and Charge function. It is a USB port that was included with your bag. Some external devices cannot use the USB cable that does not have the Sleep and Charge function, change to come into contact with the power ON/OFF of the external device thoroughly before use. Your PC has multiple charging modes so that you connect...
... Sleep and Charge function is turned off . Auto Mode (Default) is enabled, the USB Wakeup function might always be used with USB ports. As for Sleep and Charge function. It is a USB port that was included with your bag. Some external devices cannot use the USB cable that does not have the Sleep and Charge function, change to come into contact with the power ON/OFF of the external device thoroughly before use. Your PC has multiple charging modes so that you connect...
Portege X20W-D Series Users Guide English
Page 90
... error messages. What appears on or blink? If you have made helps to identify the problem faster. User's Manual 6-2 Next, check any unusual noises? Check all cables to ensure that your disc media is correctly loaded Always try loading another copy of the software if possible. loose cables can help you clues that its configuration is set properly. keyboard, HDD/ SSD, display panel, Touch Pad, Touch Pad control buttons - Record your software or disk...
... error messages. What appears on or blink? If you have made helps to identify the problem faster. User's Manual 6-2 Next, check any unusual noises? Check all cables to ensure that your disc media is correctly loaded Always try loading another copy of the software if possible. loose cables can help you clues that its configuration is set properly. keyboard, HDD/ SSD, display panel, Touch Pad, Touch Pad control buttons - Record your software or disk...
Portege X20W-D Series Users Guide English
Page 92
... and then on -screen instructions to produce apparent power problems. User's Manual 6-4 Key Advanced option F2 TOSHIBA Setup Utility F12 Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of the following areas: Power Keyboard Internal display panel Internal Storage Pointing Device Fingerprint sensor USB device Sound system External monitor Wireless LAN Bluetooth® Face recognition sensor Power When the computer is not plugged into an AC power outlet, the battery pack is connected to a live external power source. Click...
... and then on -screen instructions to produce apparent power problems. User's Manual 6-4 Key Advanced option F2 TOSHIBA Setup Utility F12 Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of the following areas: Power Keyboard Internal display panel Internal Storage Pointing Device Fingerprint sensor USB device Sound system External monitor Wireless LAN Bluetooth® Face recognition sensor Power When the computer is not plugged into an AC power outlet, the battery pack is connected to a live external power source. Click...
Portege X20W-D Series Users Guide English
Page 96
... online Help File for further information on operating and using a USB mouse, you should always follow the instructions with the screen cleaner and always ensure that you should also refer to both the USB mouse section and the documentation supplied with a good quality LCD screen cleaner. Touch Pad Problem Procedure The Touch Pad does Check the Device Settings. Click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. Procedure These marks might be fragmented...
... online Help File for further information on operating and using a USB mouse, you should always follow the instructions with the screen cleaner and always ensure that you should also refer to both the USB mouse section and the documentation supplied with a good quality LCD screen cleaner. Touch Pad Problem Procedure The Touch Pad does Check the Device Settings. Click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. Procedure These marks might be fragmented...
Portege X20W-D Series Users Guide English
Page 97
Double-tapping (Touch Pad) does not work In this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. 2. If you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. 1. To access this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. Within the Mouse Properties window, click the Pointer Options tab. 3. USB mouse Problem Mouse pointer does not respond to mouse operation Procedure In this...
Double-tapping (Touch Pad) does not work In this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. 2. If you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. 1. To access this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. Within the Mouse Properties window, click the Pointer Options tab. 3. USB mouse Problem Mouse pointer does not respond to mouse operation Procedure In this...
Portege X20W-D Series Users Guide English
Page 98
... Mouse Control utility. 1. The mouse pointer In this instance, you are still unable to resolve the problem, contact TOSHIBA Support. Refer to clean it. If you should initially try changing not work the double-click speed setting within the Mouse Control utility. To access this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. 2. Within the Mouse Properties window, click the Buttons tab. 3. The mouse pointer moves erratically The elements of the mouse responsible for instructions...
... Mouse Control utility. 1. The mouse pointer In this instance, you are still unable to resolve the problem, contact TOSHIBA Support. Refer to clean it. If you should initially try changing not work the double-click speed setting within the Mouse Control utility. To access this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. 2. Within the Mouse Properties window, click the Buttons tab. 3. The mouse pointer moves erratically The elements of the mouse responsible for instructions...
Portege X20W-D Series Users Guide English
Page 100
... work when connected to restore the function. User's Manual 6-12 Connect external devices after turning the computer ON. If Sleep and Charge function is enabled, the computer's battery discharges during hibernation or when the computer is over the acceptable value of this function cannot be able to disable the function and stop using this case, please try one external device is enabled. Reconnect the external device after turning OFF of the computer. Problem Procedure I turned OFF the power...
... work when connected to restore the function. User's Manual 6-12 Connect external devices after turning the computer ON. If Sleep and Charge function is enabled, the computer's battery discharges during hibernation or when the computer is over the acceptable value of this function cannot be able to disable the function and stop using this case, please try one external device is enabled. Reconnect the external device after turning OFF of the computer. Problem Procedure I turned OFF the power...
Portege X20W-D Series Users Guide English
Page 101
... and Video mode for further information. Check the software volume settings. Refer to make sure that the headphone connection is heard Press the function keys to disable both "System ON CDP Charge Mode" and "USB Sleep and Charge function". In that case, use a USB port that does not have the USB Sleep and Charge function or change to increase or decrease volume. External monitor Also refer to Operating Basics, and to the documentation supplied with your audio device. Problem Procedure No sound...
... and Video mode for further information. Check the software volume settings. Refer to make sure that the headphone connection is heard Press the function keys to disable both "System ON CDP Charge Mode" and "USB Sleep and Charge function". In that case, use a USB port that does not have the USB Sleep and Charge function or change to increase or decrease volume. External monitor Also refer to Operating Basics, and to the documentation supplied with your audio device. Problem Procedure No sound...
Portege X20W-D Series Users Guide English
Page 102
..., the display panel or the external monitor might not be indicated correctly if the power saving function of external monitor is enabled. If this case, turn the power of BIOS setting and etc. User's Manual 6-14 No display Try adjusting the contrast and brightness controls on the external monitor. When the display panel and an external monitor are set for the internal display only. might not display when turned on again. When the external monitor is set as the primary display device in extended desktop mode, it...
..., the display panel or the external monitor might not be indicated correctly if the power saving function of external monitor is enabled. If this case, turn the power of BIOS setting and etc. User's Manual 6-14 No display Try adjusting the contrast and brightness controls on the external monitor. When the display panel and an external monitor are set for the internal display only. might not display when turned on again. When the external monitor is set as the primary display device in extended desktop mode, it...
Portege X20W-D Series Users Guide English
Page 126
...18 Cooling vents 3-4 D DC IN/Battery indicator 3-10 Display automatic power off 5-3 screen 3-7 Documentation list 2-1 Dual Pointing Device Touch Pad 6-8 External monitor problems 6-14 G Graphics Processing Unit 3-10 H Hard disk drive automatic power off 5-3 K Keyboard function keys 4-9 Function keys F1...F12 4-9 problems 6-7 Windows special keys 4-11 M Moving the computer 1-18 P Password power on 5-4 Starting the computer by password 5-6 Supervisor 5-6 user 5-5 E Equipment checklist 2-1 Power Hibernation Mode 2-13 panel on/off 5-4 Shut Down mode 2-11 Sleep Mode 2-11 User's Manual Index-1
...18 Cooling vents 3-4 D DC IN/Battery indicator 3-10 Display automatic power off 5-3 screen 3-7 Documentation list 2-1 Dual Pointing Device Touch Pad 6-8 External monitor problems 6-14 G Graphics Processing Unit 3-10 H Hard disk drive automatic power off 5-3 K Keyboard function keys 4-9 Function keys F1...F12 4-9 problems 6-7 Windows special keys 4-11 M Moving the computer 1-18 P Password power on 5-4 Starting the computer by password 5-6 Supervisor 5-6 user 5-5 E Equipment checklist 2-1 Power Hibernation Mode 2-13 panel on/off 5-4 Shut Down mode 2-11 Sleep Mode 2-11 User's Manual Index-1
Portege X20W-D Series Users Guide English
Page 127
... the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-13 Hardware and system checklist 6-4 HDD 6-8 Internal display panel 6-7 Keyboard 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-15 Touch Pad 6-8 USB device 6-11 USB mouse 6-9 U USB device problems 6-11 V Video mode 4-25 Video RAM 3-9 W Web Camera 3-6 Wireless communication 7-5 R Recovery hard disk drive 2-17 Recovery Media 2-16 S Security lock 4-22 Sleep Mode setting 2-11 System automatic 5-4 Sound system problems 6-13 T Touch Screen 4-2 User's Manual Index-2
... the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-13 Hardware and system checklist 6-4 HDD 6-8 Internal display panel 6-7 Keyboard 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-15 Touch Pad 6-8 USB device 6-11 USB mouse 6-9 U USB device problems 6-11 V Video mode 4-25 Video RAM 3-9 W Web Camera 3-6 Wireless communication 7-5 R Recovery hard disk drive 2-17 Recovery Media 2-16 S Security lock 4-22 Sleep Mode setting 2-11 System automatic 5-4 Sound system problems 6-13 T Touch Screen 4-2 User's Manual Index-2