User Guide
Page 241
...-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory FAT file allocation table FCC Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte...
...-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory FAT file allocation table FCC Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte...
Maintenance Manual
Page 6
... 2.5 FDD Troubleshooting 2-28 2.6 HDD Troubleshooting 2-31 2.7 Keyboard Troubleshooting 2-36 2.8 Display Troubleshooting 2-38 2.9 DVD-ROM Drive Troubleshooting 2-41 2.10 CD-RW/DVD-ROM Drive Troubleshooting 2-43 2.11 Modem Troubleshooting 2-45 2.12 LAN Troubleshooting 2-47 2.13 Bluetooth Troubleshooting 2-48 2.14 Wireless LAN Troubleshooting 2-52 2.15 Sound Troubleshooting 2-56 vi PORTEGE M100 Maintenance Manual (960 -452)
... 2.5 FDD Troubleshooting 2-28 2.6 HDD Troubleshooting 2-31 2.7 Keyboard Troubleshooting 2-36 2.8 Display Troubleshooting 2-38 2.9 DVD-ROM Drive Troubleshooting 2-41 2.10 CD-RW/DVD-ROM Drive Troubleshooting 2-43 2.11 Modem Troubleshooting 2-45 2.12 LAN Troubleshooting 2-47 2.13 Bluetooth Troubleshooting 2-48 2.14 Wireless LAN Troubleshooting 2-52 2.15 Sound Troubleshooting 2-56 vi PORTEGE M100 Maintenance Manual (960 -452)
Maintenance Manual
Page 9
Chapter 4 Replacement Procedures 4.1 General...4-1 4.2 HDD...4-12 4.3 Slim Select Bay Options 4-16 4.4 Wireless LAN Card 4-18 4.5 RTC Battery...4-23 4.6 Keyboard...4-27 4.7 Memory Module ...4-31 4.8 Palm Rest and IPS Board 4-33 4.9 Bluetooth ... ...4-65 4.19 FL Inverter Board...4-68 4.20 LCD Module...4-70 4.21 LCD/LED Cable ...4-73 4.22 Antenna Coaxial Cables 4-77 4.23 TFT FL (Model 12.1 Toshiba 4-82 PORTEGE M100 Maintenance Manual (960-452) ix
Chapter 4 Replacement Procedures 4.1 General...4-1 4.2 HDD...4-12 4.3 Slim Select Bay Options 4-16 4.4 Wireless LAN Card 4-18 4.5 RTC Battery...4-23 4.6 Keyboard...4-27 4.7 Memory Module ...4-31 4.8 Palm Rest and IPS Board 4-33 4.9 Bluetooth ... ...4-65 4.19 FL Inverter Board...4-68 4.20 LCD Module...4-70 4.21 LCD/LED Cable ...4-73 4.22 Antenna Coaxial Cables 4-77 4.23 TFT FL (Model 12.1 Toshiba 4-82 PORTEGE M100 Maintenance Manual (960-452) ix
Maintenance Manual
Page 15
...Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Front of the computer 1-5 System unit configuration 1-5 System unit block diagram 1-6 3.5-inch FDD 1-10 2.5-inch HDD 1-11 DVD-ROM drive 1-13 CD-RW/DVD-ROM drive 1-14 Tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table ...HDD dimensions 1-11 2.5-inch HDD specifications 1-12 DVD-ROM drive specifications 1-13 CD-RW/DVD-ROM drive specifications 1-14 Power supply board output rating 1-16 Battery specifications 1-18 Time required for quick charges 1-19 RTC battery charging/data preservation time 1-20 1-iv PORTEGE M100...
...Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Front of the computer 1-5 System unit configuration 1-5 System unit block diagram 1-6 3.5-inch FDD 1-10 2.5-inch HDD 1-11 DVD-ROM drive 1-13 CD-RW/DVD-ROM drive 1-14 Tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table ...HDD dimensions 1-11 2.5-inch HDD specifications 1-12 DVD-ROM drive specifications 1-13 CD-RW/DVD-ROM drive specifications 1-14 Power supply board output rating 1-16 Battery specifications 1-18 Time required for quick charges 1-19 RTC battery charging/data preservation time 1-20 1-iv PORTEGE M100...
Maintenance Manual
Page 16
... FDD An external three- mode 3.5- q CD-RW/DVD-ROM Drive This drive is expandable up to 2GB. q Processor PORTEGE M100 computer is full- q HDD Single 40GB or 60GB internal drive. 2.5 inch x 9.5mm height. inch) DVD/CDs without an adapter. It is equipped ...designed to provide compact size, minimum weight, low power usage and high reliability. 1.1 Features 1 Hardware Overview 1 1.1 Features The Toshiba PORTEGE M100 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to suit a specific purpose...
... FDD An external three- mode 3.5- q CD-RW/DVD-ROM Drive This drive is expandable up to 2GB. q Processor PORTEGE M100 computer is full- q HDD Single 40GB or 60GB internal drive. 2.5 inch x 9.5mm height. inch) DVD/CDs without an adapter. It is equipped ...designed to provide compact size, minimum weight, low power usage and high reliability. 1.1 Features 1 Hardware Overview 1 1.1 Features The Toshiba PORTEGE M100 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to suit a specific purpose...
Maintenance Manual
Page 18
...have a high-level of the optional HDD is equipped with a SD Card slot that can be installed in the Slim Select Bay to increase the computer's data storage capacity. This function ca be switched on and off by a switch on LAN (WOL) and Magic Packet. PORTEGE M100 Maintenance Manual (960 -452) 1-3 ... computer's battery power and operating time. memory. q Slim Select Bay The Slim Select Bay can be installed in a small space. An optio nal 2.5" HDD can accommodate the following modules: DVD-ROM drive, CD-RW/DVD-ROM drive, optional secondary battery pack and optional Slim Select Bay...
...have a high-level of the optional HDD is equipped with a SD Card slot that can be installed in the Slim Select Bay to increase the computer's data storage capacity. This function ca be switched on and off by a switch on LAN (WOL) and Magic Packet. PORTEGE M100 Maintenance Manual (960 -452) 1-3 ... computer's battery power and operating time. memory. q Slim Select Bay The Slim Select Bay can be installed in a small space. An optio nal 2.5" HDD can accommodate the following modules: DVD-ROM drive, CD-RW/DVD-ROM drive, optional secondary battery pack and optional Slim Select Bay...
Maintenance Manual
Page 24
q IEEE1394 • One TI made TSB43AB22PDT is used as the CODEC chip. IDE Device: DVD-ROM, CD-RW/DVD-ROM, 2nd HDD - 2nd Battery q Sound CODEC • One A D1981B chip is used . PORTEGE M100 Maintenance Manual (960 -452) 1-9 q LAN • One I82559 kinnereth-R (PCI) or I82551 chip is used. • Internal Audio Controller in...
q IEEE1394 • One TI made TSB43AB22PDT is used as the CODEC chip. IDE Device: DVD-ROM, CD-RW/DVD-ROM, 2nd HDD - 2nd Battery q Sound CODEC • One A D1981B chip is used . PORTEGE M100 Maintenance Manual (960 -452) 1-9 q LAN • One I82559 kinnereth-R (PCI) or I82551 chip is used. • Internal Audio Controller in...
Maintenance Manual
Page 26
... G8BC00009110 70.1 max 9.5 100 95 PORTEGE M100 Maintenance Manual (960 -452) 1-11 The computer supports a 40GB and 60GB HDD. 1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is shown in Table 1-2 and 1-3. Standard value TOSHIBA HDD2184 69.85 9.5 100 102 max. Figure 1-5 2.5-inch HDD Table 1-2 2.5-inch HDD dimensions Parameter Outline dimensions Width...
... G8BC00009110 70.1 max 9.5 100 95 PORTEGE M100 Maintenance Manual (960 -452) 1-11 The computer supports a 40GB and 60GB HDD. 1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is shown in Table 1-2 and 1-3. Standard value TOSHIBA HDD2184 69.85 9.5 100 102 max. Figure 1-5 2.5-inch HDD Table 1-2 2.5-inch HDD dimensions Parameter Outline dimensions Width...
Maintenance Manual
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1 Hardware Overview 1.4 2.5-inch Hard Disk Drive Table 1-3 2.5-inch HDD specifications Parameter Storage size (formatted) Speed (RPM) Data transfer speed Interface transfer rate (MB/s) Track density (Ktpi) Access Time Track to track Average seek Max seek Start time (sec) TOSHIBA HDD2171 Specifications HITACHI G8BC00009110 40GB 5400±0.1% 200.8 333.2 222.4 352.8 100 max. (Ultra DMA mode) 57.1 63.0 2 12 22 4 typ. 10 max. 13 24 5 typ. TOSHIBA HDD2184 60GB 202.9 373.3 78.9 2 12 22 4 typ. 10 max. 1-12 PORTEGE M100 Maintenance Manual (960-452)
1 Hardware Overview 1.4 2.5-inch Hard Disk Drive Table 1-3 2.5-inch HDD specifications Parameter Storage size (formatted) Speed (RPM) Data transfer speed Interface transfer rate (MB/s) Track density (Ktpi) Access Time Track to track Average seek Max seek Start time (sec) TOSHIBA HDD2171 Specifications HITACHI G8BC00009110 40GB 5400±0.1% 200.8 333.2 222.4 352.8 100 max. (Ultra DMA mode) 57.1 63.0 2 12 22 4 typ. 10 max. 13 24 5 typ. TOSHIBA HDD2184 60GB 202.9 373.3 78.9 2 12 22 4 typ. 10 max. 1-12 PORTEGE M100 Maintenance Manual (960-452)
Maintenance Manual
Page 32
1.7 Power Supply 1 Hardware Overview Table 1-6 Power supply board output rating (2/2) Use CRT, ICH4-M, FL inverter, LEDs, HDD, ODD, KB, PAD, Bluetooth Power MM1517A(Amp) AD1981B, Line IN, Amp, Head Phone, Ring Phone, (CAUDIO) PC Card Power (connected directly to E5V) USB POWER ... NO NO NO NO NO NO NO YES YES YES YES YES YES YES * YES * YES YES YES YES NO NO NO NO NO YES PORTEGE M100 Maintenance Manual (960 -452) 1-17
1.7 Power Supply 1 Hardware Overview Table 1-6 Power supply board output rating (2/2) Use CRT, ICH4-M, FL inverter, LEDs, HDD, ODD, KB, PAD, Bluetooth Power MM1517A(Amp) AD1981B, Line IN, Amp, Head Phone, Ring Phone, (CAUDIO) PC Card Power (connected directly to E5V) USB POWER ... NO NO NO NO NO NO NO YES YES YES YES YES YES YES * YES * YES YES YES YES NO NO NO NO NO YES PORTEGE M100 Maintenance Manual (960 -452) 1-17
Maintenance Manual
Page 38
... Replacement Check 2-30 2.6 HDD Troubleshooting 2-31 Procedure 1 Message Check 2-31 Procedure 2 Partition Check 2-32 Procedure 3 Format Check 2-33 Procedure 4 Diagnostic Test Program Execution Check 2-34 Procedure 5 Connector Check and Replacement Check 2-35 2.7 Keyboard Troubleshooting 2-36 Procedure 1 Diagnostic Test Program Execution Check 2-36 Procedure 2 Connector and Replacement Check 2-37 PORTEGE M100 Maintenance Manual (960...
... Replacement Check 2-30 2.6 HDD Troubleshooting 2-31 Procedure 1 Message Check 2-31 Procedure 2 Partition Check 2-32 Procedure 3 Format Check 2-33 Procedure 4 Diagnostic Test Program Execution Check 2-34 Procedure 5 Connector Check and Replacement Check 2-35 2.7 Keyboard Troubleshooting 2-36 Procedure 1 Diagnostic Test Program Execution Check 2-36 Procedure 2 Connector and Replacement Check 2-37 PORTEGE M100 Maintenance Manual (960...
Maintenance Manual
Page 47
...LAN Troubleshooting Procedures in Section 2.12. 10. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.14. 12. PORTEGE M100 Maintenance Manual (960-452) 2-5 Check the Log Utilities function to isolate the problem. If an error is detected on the system test, memory test, real... test, perform the System Board and Processor Module Troubleshooting Procedures in Section 2.6. 4. If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.4. 2. The Running Test program should be intermittent.
...LAN Troubleshooting Procedures in Section 2.12. 10. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.14. 12. PORTEGE M100 Maintenance Manual (960-452) 2-5 Check the Log Utilities function to isolate the problem. If an error is detected on the system test, memory test, real... test, perform the System Board and Processor Module Troubleshooting Procedures in Section 2.6. 4. If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.4. 2. The Running Test program should be intermittent.
Maintenance Manual
Page 61
... ERROR (20) IDE #0 ERROR (21) IDE #1 ERROR (22) NO FDD ERROR (23) FDC ERROR (24) TIMER INTERRUPT ERROR (25) RTC UPDATE ERROR PORTEGE M100 Maintenance Manual (960-452) 2-19 When the IRT detects an error, the system stops or an error message appears. If error message (19) or (20...) displays, go to the HDD Troubleshooting Procedures in Section 2.7. If error message (18) displays, go to the Keyboard Troubleshooting Procedures in Section 2.6. If one of the following error messages...
... ERROR (20) IDE #0 ERROR (21) IDE #1 ERROR (22) NO FDD ERROR (23) FDC ERROR (24) TIMER INTERRUPT ERROR (25) RTC UPDATE ERROR PORTEGE M100 Maintenance Manual (960-452) 2-19 When the IRT detects an error, the system stops or an error message appears. If error message (19) or (20...) displays, go to the HDD Troubleshooting Procedures in Section 2.7. If error message (18) displays, go to the Keyboard Troubleshooting Procedures in Section 2.6. If one of the following error messages...
Maintenance Manual
Page 67
...check DMA page check DMAC check DMAC initialization DMAC initialization Printer check SIO check 1Bh Boot password FDD initialization HDD initialization 1Ch Extension I/O ROM check Message Display logo Conventional memory check Conventional memory initialization Extension memory check DMA... process completion Wait for FDD initialization process completion Wait for HDD initialization process completion IRT key input check ATA priority initialization Password input Wait for KBC / Mouse initialization completion Extension I/O ROM check PORTEGE M100 Maintenance Manual (960-452) 2-25
...check DMA page check DMAC check DMAC initialization DMAC initialization Printer check SIO check 1Bh Boot password FDD initialization HDD initialization 1Ch Extension I/O ROM check Message Display logo Conventional memory check Conventional memory initialization Extension memory check DMA... process completion Wait for FDD initialization process completion Wait for HDD initialization process completion IRT key input check ATA priority initialization Password input Wait for KBC / Mouse initialization completion Extension I/O ROM check PORTEGE M100 Maintenance Manual (960-452) 2-25
Maintenance Manual
Page 68
... for PSC version writing on BIOS TIT checksum Runtime IRT flag clear Runtime checksum update Hibernation branch CPU, HDD upgrade check Set battery save mode Set date Close PCI device configuration area Cache control Wait for serial port initialization completion Runtime checksum update Set thermal duty 2-26 PORTEGE M100 Maintenance Manual (960-452)
... for PSC version writing on BIOS TIT checksum Runtime IRT flag clear Runtime checksum update Hibernation branch CPU, HDD upgrade check Set battery save mode Set date Close PCI device configuration area Cache control Wait for serial port initialization completion Runtime checksum update Set thermal duty 2-26 PORTEGE M100 Maintenance Manual (960-452)
Maintenance Manual
Page 74
... other procedures as instructed. Start with Check 1 below starting with Procedure 1 and continuing with the other checks as required. 2 Troubleshooting Procedures 2.6 HDD Troubleshooting 2.6 HDD Troubleshooting This section describes how to Procedure 2. 2-32 PORTEGE M100 Maintenance Manual (960-452) Procedure 1: Message Check Procedure 2: Partition Check Procedure 3: Format Check Procedure 4: Diagnostic Test Program Execution Check Procedure...
... other procedures as instructed. Start with Check 1 below starting with Procedure 1 and continuing with the other checks as required. 2 Troubleshooting Procedures 2.6 HDD Troubleshooting 2.6 HDD Troubleshooting This section describes how to Procedure 2. 2-32 PORTEGE M100 Maintenance Manual (960-452) Procedure 1: Message Check Procedure 2: Partition Check Procedure 3: Format Check Procedure 4: Diagnostic Test Program Execution Check Procedure...
Maintenance Manual
Page 75
... press Enter. If the problem still exists, go to Procedure 3. Restart the computer and then go to create a DOS partition on drive C. PORTEGE M100 Maintenance Manual (960-452) 2-33 Check 2 Type FDISK and press Enter. If drive C is listed, go to Procedure 3. Check 4 Remove..., go to set the active partition for drive C. Restart the computer from the FDISK menu. 2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Choose Display Partition Information from...
... press Enter. If the problem still exists, go to Procedure 3. Restart the computer and then go to create a DOS partition on drive C. PORTEGE M100 Maintenance Manual (960-452) 2-33 Check 2 Type FDISK and press Enter. If drive C is listed, go to Procedure 3. Check 4 Remove..., go to set the active partition for drive C. Restart the computer from the FDISK menu. 2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Choose Display Partition Information from...
Maintenance Manual
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... display, refer to Procedure 4. 2-34 PORTEGE M100 Maintenance Manual (960-452) 2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 3 Format Check The computer's HDD is formatted. Partition and format the HDD using FORMAT C:/S/U . If the following message appears on the display, the HDD is formatted using the Tests and Diagnostic program, go to the Toshiba MS-DOS Manual for more...
... display, refer to Procedure 4. 2-34 PORTEGE M100 Maintenance Manual (960-452) 2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 3 Format Check The computer's HDD is formatted. Partition and format the HDD using FORMAT C:/S/U . If the following message appears on the display, the HDD is formatted using the Tests and Diagnostic program, go to the Toshiba MS-DOS Manual for more...
Maintenance Manual
Page 77
... a new one following the instructions in the Diagnostics Disk. 2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in Chapter 4, Replacement Procedures. Perform all of the HDD tests in Table 2-5. Table 2-6 Hard disk drive error code and ... error Drive not ready Undefined error Write fault Status error Access time out error No HDD PORTEGE M100 Maintenance Manual (960-452) 2-35 If an error code is detected during the HDD test, an error code and status will be displayed. If an error is not...
... a new one following the instructions in the Diagnostics Disk. 2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in Chapter 4, Replacement Procedures. Perform all of the HDD tests in Table 2-5. Table 2-6 Hard disk drive error code and ... error Drive not ready Undefined error Write fault Status error Access time out error No HDD PORTEGE M100 Maintenance Manual (960-452) 2-35 If an error code is detected during the HDD test, an error code and status will be displayed. If an error is not...
Maintenance Manual
Page 78
Check 2 The HDD may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following the instructions in Chapter 4, Replacement Procedures. 2-36 PORTEGE M100 Maintenance Manual (960-452) Replace it with a new one ...following the instructions in Chapter 4, Replacement Procedures. Check 3 The system board may be damaged. If there is firmly connected to Check 2. Replace it with a new one following checks: Check 1 Make sure the HDD...
Check 2 The HDD may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following the instructions in Chapter 4, Replacement Procedures. 2-36 PORTEGE M100 Maintenance Manual (960-452) Replace it with a new one ...following the instructions in Chapter 4, Replacement Procedures. Check 3 The system board may be damaged. If there is firmly connected to Check 2. Replace it with a new one following checks: Check 1 Make sure the HDD...