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Popular Samsung KS9810 Manual Pages
User Manual - Page 3
... Signing in to a Samsung account
Using the GAMES Service 28 Installing and running a game 29 Managing purchased or installed games 30 Rating games
Using the APPS Service 31 Installing and running an app 31 Managing purchased or installed apps 33 Rating apps 33 Using other app features and functions
Using the e-Manual 33 Launching the e-Manual 33 Using the...
User Manual - Page 4
...sound settings
Using the Sound Support Functions 51 Selecting speakers 51 Listening to the TV with a Samsung audio...Updating the TV automatically
Protecting the TV from Hacking and Malicious Code 58 Checking the TV and connected storage for malicious code 58 Scanning for viruses in real time 58 Viewing scan results
Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides...
User Manual - Page 5
Troubleshooting
Getting Support 64 Getting support through Remote Management 64 Finding the contact information for service 65 Requesting service
Diagnosing TV operational issues There Is a Problem with the Picture
65 Testing the picture I Can't Hear the Sound Clearly
67 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the...
User Manual - Page 12
...problem persists, contact your Internet Service Provider.
Troubleshooting wired Internet connectivity issues Try Now
After reading the following content, troubleshoot the wired Internet connection issue. If the router is turned on. Check all IP Settings. 2. Check the DNS values in IP Settings.... IP auto setting failed 1. Unable to connect to the Internet 1. If the problem persists, contact ...
User Manual - Page 20
...Samsung Smart Remote - The following features on the Source screen. ●● Connection Guide: The guide to device connections
●● Universal Remote Setup: The function that available
functions may not be supported...to the HDMI port and turn on certain models in specific geographical areas. Using the Universal Remote." ... the settings. Move the focus to the ...
User Manual - Page 30
...service provider or a Samsung account. To use Smart Hub, the TV must have been used previously or frequently.
"" Some Smart Hub features may differ from the screen. If you want to
Settings Support... Internet service.
"" To use a paid services.
For more information, refer to the Internet. "" You can be moved or deleted from the image above depending on your model and ...
User Manual - Page 34
... image on your model and geographical area. Installing and running a game
Installing games
1. Select Install. "" You cannot play a game installed on a USB device. Using the GAMES Service
Enjoy games provided with... the installed games on the specific model. If the USB
device is disconnected during game playing, the game is not available on certain models in My Games. You can install a...
User Manual - Page 39
... the remote. "" Some menu screens cannot be accessed from Samsung's website. Rating apps
You can rate an app on the detailed information screen using a channel bound app that is installed on one channel.
Launching the e-Manual
Settings Support Open e-Manual You can view the embedded e-manual that support
Channel-bound Apps. Using the buttons in the channels that...
User Manual - Page 63
...This function may be able to Off. "" This function requires an Internet connection. Updating the TV's Software
View your computer.
Updating through the Internet
Settings Support Software Update Update now "" Updating from Samsung.com to On automatically. Updating the TV automatically
Settings Support Software Update Auto Update If the TV is connected to the Internet, you can have the TV...
User Manual - Page 69
...Restoring the TV to the factory settings
Settings Support Self Diagnosis Reset You can turn the TV into a display model for retail environments by setting Usage Mode to Game automatically....model (for retail stores)
Settings System Expert Settings Usage Mode You can restore all other uses, select Home Mode. "" For all TV settings (excluding the Internet and network settings) to the user manual...
User Manual - Page 70
.... 2. Finding the contact information for service
Settings Support Contact Samsung Try Now You can remotely:
●● Diagnose your TV ●● Install recommended firmware updates
How does Remote Support Work? When the PIN screen
appears, provide the PIN number to the agent.
4. What is Remote Support? "" You can easily have a problem with a Samsung Technician who can view the...
User Manual - Page 71
... Picture Test to help resolve the problem.
If the TV is not available in specific geographical areas. You can request service when you can use Start Picture Test to determine if the problem is not correct or the black and white
colors are off, run Start Picture Test (
Settings Support Self Diagnosis
Start Picture Test). Your...
User Manual - Page 75
... to a network, connect it in a corner. Position your Internet service provider.
The software update over the Internet has failed. Settings Network
If the TV is only supported by many cordless phones, microwave ovens, baby monitors, garage doors, and other wireless devices. Try this ! The problem
The TV cannot connect to the Internet. Contact your wireless...
User Manual - Page 77
...-CEC) has been set to output digital sound via the HDMI (ARC) port.
If the connection is properly connected. I Have Trouble Launching/Using Apps
When apps aren't working . How can I launched an app, but you might experience problems with high-bitrate files.
Check with an HDMI cable.
Check whether the device supports Anynet+.
Some...
User Manual - Page 92
... more information. Wireless security protocols
The TV only supports the following wireless network security protocols. The slot has a icon next to it through the TV's lock slot. If the channel set for each TV model.
Authentication Modes: WEP, WPAPSK, WPA2PSK
-- Samsung recommends using IEEE 802.11n.
Installing an anti-theft lock
An anti-theft lock...
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