Manuals
Page 6
Troubleshooting Indicators...149 When an Indicator for the [Check Status] Key Is Lit 150 Panel Tone...152 When You Have Problems Operating the Machine 153 When .../Document Server Function 177 Messages Displayed When Using the Printer Function 180 Messages Displayed When Using the Scanner Function 191 When Messages Are Displayed on Your Computer Screen 205 Messages Displayed When Using the Scanner Function 205 10. Appendix Trademarks...211 INDEX...213 4 Paper Roll...139 Cut Paper...140 Translucent Paper...140...
Troubleshooting Indicators...149 When an Indicator for the [Check Status] Key Is Lit 150 Panel Tone...152 When You Have Problems Operating the Machine 153 When .../Document Server Function 177 Messages Displayed When Using the Printer Function 180 Messages Displayed When Using the Scanner Function 191 When Messages Are Displayed on Your Computer Screen 205 Messages Displayed When Using the Scanner Function 205 10. Appendix Trademarks...211 INDEX...213 4 Paper Roll...139 Cut Paper...140 Translucent Paper...140...
Manuals
Page 152
... Printer Function" • p.191 "Messages Displayed When Using the Scanner Function" 3. Check the status of the machine and each function. 4. Check the error message displayed on the machine. 9. Status icons Each icon that cause the indicator to display the [Check Status] screen. Troubleshooting When an Indicator for the [Check Status] Key Is...
... Printer Function" • p.191 "Messages Displayed When Using the Scanner Function" 3. Check the status of the machine and each function. 4. Check the error message displayed on the machine. 9. Status icons Each icon that cause the indicator to display the [Check Status] screen. Troubleshooting When an Indicator for the [Check Status] Key Is...
Manuals
Page 154
Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to enable or disable beep alerts. Machine has ... a paper jam or ink request, if the machine's covers are opened and closed repeatedly within a short space of the Copier/ Document Server function or the Scanner function. Panel/screen input rejected. Beep pattern Single short beep Short, then long beep Single long beep Two long beeps Five long beeps Five long...
Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to enable or disable beep alerts. Machine has ... a paper jam or ink request, if the machine's covers are opened and closed repeatedly within a short space of the Copier/ Document Server function or the Scanner function. Panel/screen input rejected. Beep pattern Single short beep Short, then long beep Single long beep Two long beeps Five long beeps Five long...
Manuals
Page 194
... for the destination are using anti-virus software, add the program to the exclusion list, see "Changing a Scan Profile", Scan . Troubleshooting Message "Cannot display preview of scan data. "Cannot find the specified path. "Cannot start scanning because communication was failed." The destination ... mm (36 × 48 inches) cannot be previewed. The [Take no action] setting has been selected on the client computer. Open scanner properties, click the [Events] tab, and then select [Start this program] as the computer's response on receipt of this page." Causes Solutions...
... for the destination are using anti-virus software, add the program to the exclusion list, see "Changing a Scan Profile", Scan . Troubleshooting Message "Cannot display preview of scan data. "Cannot find the specified path. "Cannot start scanning because communication was failed." The destination ... mm (36 × 48 inches) cannot be previewed. The [Take no action] setting has been selected on the client computer. Open scanner properties, click the [Events] tab, and then select [Start this program] as the computer's response on receipt of this page." Causes Solutions...
Manuals
Page 196
...[Max. "Exceeded max. Max.: n" (A figure is not correct. "Exceeded max. For details about LDAP server, see "Send Settings", Scan . Troubleshooting Message Causes Solutions "Connection with LDAP server has failed. A network error has occurred and connection has failed. • Try the operation again. For ...Administrator Tools] of results to [Yes (per Page)] or [Yes (per page has reached the maximum email size specified in [Scanner Features]. "Exceeded max. Specify the scan size and resolution again. You have exceeded the max. No. Search again after changing ...
...[Max. "Exceeded max. Max.: n" (A figure is not correct. "Exceeded max. For details about LDAP server, see "Send Settings", Scan . Troubleshooting Message Causes Solutions "Connection with LDAP server has failed. A network error has occurred and connection has failed. • Try the operation again. For ...Administrator Tools] of results to [Yes (per Page)] or [Yes (per page has reached the maximum email size specified in [Scanner Features]. "Exceeded max. Specify the scan size and resolution again. You have exceeded the max. No. Search again after changing ...
Manuals
Page 200
...about loading paper, see "General Settings", Scan . 198 Scanning has been cancelled. For details about printing or deleting Scanner Journal, see "Loading Paper", Paper Specifications and Adding Paper . Retry sending after sending jobs in standby state, and... the [Stop] key. Please check Scanner Features." "SMTP authentication E-mail address and Administrator E-mail address mismatch." 9. The SMTP authentication email address and the administrator's e-mail address do not match. "Scanner journal is full. Troubleshooting Message Causes Solutions "Memory is full....
...about loading paper, see "General Settings", Scan . 198 Scanning has been cancelled. For details about printing or deleting Scanner Journal, see "Loading Paper", Paper Specifications and Adding Paper . Retry sending after sending jobs in standby state, and... the [Stop] key. Please check Scanner Features." "SMTP authentication E-mail address and Administrator E-mail address mismatch." 9. The SMTP authentication email address and the administrator's e-mail address do not match. "Scanner journal is full. Troubleshooting Message Causes Solutions "Memory is full....
Manuals
Page 208
...network correctly. • Cancel the personal firewall of registerable scan areas has been exceeded. Delete unneeded scanning areas. 9. Troubleshooting Message Causes Solutions "Cannot find "XXX" scanner used scanner is connected to make sure SNMPv1 or SNMPv2 is 100. For details about how to check this, see Windows Help.... • Use an application such as the machine's protocol. The maximum number of the scanner used for the previous scan. A communication error has Check whether the client computer can be used instead." ("XXX" and "YYY" indicate...
...network correctly. • Cancel the personal firewall of registerable scan areas has been exceeded. Delete unneeded scanning areas. 9. Troubleshooting Message Causes Solutions "Cannot find "XXX" scanner used scanner is connected to make sure SNMPv1 or SNMPv2 is 100. For details about how to check this, see Windows Help.... • Use an application such as the machine's protocol. The maximum number of the scanner used for the previous scan. A communication error has Check whether the client computer can be used instead." ("XXX" and "YYY" indicate...
Manuals
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Troubleshooting Message Causes Solutions "Insufficient memory. The problem may also be due to the network correctly. • Disable the client computer's own firewall. "Invalid Winsock version. Install the operating system of Winsock. "No response from the operating system CD-ROM. "No response from the scanner... is the scanning area." Wait for brightness when using an invalid version of the computer or copy Winsock from the scanner." "No User Code is crowded. administrator." 9. For details about firewall, see "Relationship between Resolution and Scan Size...
Troubleshooting Message Causes Solutions "Insufficient memory. The problem may also be due to the network correctly. • Disable the client computer's own firewall. "Invalid Winsock version. Install the operating system of Winsock. "No response from the operating system CD-ROM. "No response from the scanner... is the scanning area." Wait for brightness when using an invalid version of the computer or copy Winsock from the scanner." "No User Code is crowded. administrator." 9. For details about firewall, see "Relationship between Resolution and Scan Size...
Manuals
Page 212
... XP, IPv6 addresses cannot be obtained. • Check whether the machine's host name is already in the Network Connection Tool. "Scanner is not available. Check the scanner and the options." Troubleshooting Message Causes Solutions "Scanner is not ready. For the WIA driver, check the [Network Connection] tab in use . Check the registered names." Specify...
... XP, IPv6 addresses cannot be obtained. • Check whether the machine's host name is already in the Network Connection Tool. "Scanner is not available. Check the scanner and the options." Troubleshooting Message Causes Solutions "Scanner is not ready. For the WIA driver, check the [Network Connection] tab in use . Check the registered names." Specify...
