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Users Guide - Page 13
..., a pointing finger icon is displayed on the screen of the user's device while providing Remote Support Service.
Operators using RemoteConnect Support can view the screen of your device. Pointer
The operator provides support by the Pointer function. Follow the instructions of the operator indicated by displaying a pointing finger icon on your device indicating the location...
Users Guide - Page 24
... of the proxy server. Enter the port number of the proxy server. 2. Discard changes to the Settings dialog box.
• If added while a remote support is selected, the settings of the device are used. • If [Manual] is provided, changes are used. Menu Proxy
Proxy Host Proxy Port Cancel OK
Description Specify how to...
User Guide - Page 91
... our website. Select the machine model you are prompted to use in this machine. Click [Continue]. Click [Finish]. Click [Next >]. 4.
The installation starts. 8. Configure the user code, default printer, and shared printer as an Administrators group member.
1. When you want to restart your computer, restart it by following the instructions that appear. 9. Log on as...
User Guide - Page 172
...; Check that the correct User Name and Password are any network problems."
[15-02]
Cannot log in [Fax Email Account] of [System Settings]. For details about settings of [System Settings].
10. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings.
• For details about network problems, contact your administrator.
• Check that...
User Guide - Page 203
...your service representative. The application-specified scan conditions have exceeded the setting range of the machine. Check whether the scanning settings made with the application exceed the setting range of the machine. Close all the unnecessary applications running on the client computer.
• Uninstall the TWAIN driver, and then reinstall it after restarting the computer.
201 "Error has...
User Guide - Page 213
... not have tried to set permissions, see
authentication. For details about authentication, see "Specifying the Extended Security Functions", Security Guide.
"The selected file(s)... Guide.
You have permissions for stored documents, or to use this function."
Cause
Solution
The entered login user name or login password is a problem with access privileges will be installed....
Application Site - Page 17
... information is described in [Information]. An error has occurred. No connection to the installation server can be found. A server error has occurred. An error has occurred on the server. information in [Information]. Could not restore the
The firmware has not been
firmware because the
updated from the Application Site.
15 If a problem occurs, we recommend that you first...
Driver Installation Guide - Page 15
... is , you still want to replay the CD-ROM: • Windows 8, Windows Server 2012 1.
Click [Quick Install] on as necessary. 7. Configure the user code, default printer, and shared printer as an Administrators group member.
1. When you want to install the drivers. Click [Continue]. The software license agreement appears in the first window of the printer...
Driver Installation Guide - Page 16
...-click the [Start] button, and then click [File Explorer]. 2. Installing the Printer Driver
2. On the desktop, right-click the [Start] button, and then click [File Explorer]. 2. Double-click the CD-ROM drive in which the provided CD-ROM is set , and then click "Setup.exe".
• Windows 10 1. Double-click the CD-ROM drive...
Driver Installation Guide - Page 17
...; If the [User Account Control] dialog box appears during the driver installation procedure, click [Yes] or [Continue].
• If the [Windows Security] dialog box appears during the driver installation procedure, click [Install this driver software anyway].
• A message appears if there is set, and then click "Setup.exe". • Windows 8.1, Windows Server 2012 R2 1. Double-click the...
Driver Installation Guide - Page 19
...\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see page 6 "Supported languages". 8. Click [Have Disk...]. 7.
Follow the instructions that I want to use, and then click [OK]. If you are using a computer that is running Windows 8/8.1 or Windows Server 2012/2012 R2, click [Settings] on the desktop, and then click [Control...
Driver Installation Guide - Page 22
..., default printer, and printer sharing configuration, as necessary.
Follow the instructions that is running Windows 8/8.1 or Windows Server 2012/2012 R2, click [Settings] on the Charm Bar, and then click [Control Panel]. If you are using a computer that appear. When the [Control Panel] window appears, click [View devices and printers]. Click the [Drivers] tab...
Driver Installation Guide - Page 28
...\X86\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see page 6 "Supported languages". 8. When the [Control Panel] window appears, click [View devices and printers].
2. Click [Have Disk...]. 7. If the CD-ROM drive is off.
26 Installing the Printer Driver
Windows 7/8/8.1/10, Windows Server 2008...
Driver Installation Guide - Page 30
.... Installing the Printer Driver
Configuring Option Settings for Bidirectional Communication
To support bidirectional communication, the following conditions must be met: When connected with parallel cables
• The computer must support bidirectional communication. • The interface cable must support bidirectional communication. • The machine must select the [Automatically Update...
Driver Installation Guide - Page 41
... the instructions in the following locations: • PCL 5e 32-bit driver D:\X86\DRIVERS\PCL5E\X86\(Language)\DISK1 64-bit driver D:\X64\DRIVERS\PCL5E\X64\(Language)\DISK1 • PCL 6 32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
39 Troubleshooting
This chapter provides solutions for driver installation and USB connection problems.
Messages...
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