User Guide
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... Do Not Match Display Positions 285 Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper jams...
... Do Not Match Display Positions 285 Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper jams...
User Guide
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... a Long Period of Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner...
... a Long Period of Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner...
User Guide
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... for the ADF Place stacks of originals here. Front Cover Open this machine. 1 Exterior: Front View 1. Top Cover Open this cover to replace the print cartridges. 6. Cover for the Exposure Glass Open this cover to place originals on the exposure glass. Tray 2 (option) This tray can hold up to 500 sheets...
... for the ADF Place stacks of originals here. Front Cover Open this machine. 1 Exterior: Front View 1. Top Cover Open this cover to replace the print cartridges. 6. Cover for the Exposure Glass Open this cover to place originals on the exposure glass. Tray 2 (option) This tray can hold up to 500 sheets...
User Guide
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Waste Toner Bottle Collects excess toner during printing. Reference For details about the messages that appear on the Screen". Print Cartridges Load from the illustration below, de- Transfer Unit Remove this unit when replacing the waste toner bottle. pending on the screen when the waste ...toner bottle needs to be replaced, or a new one needs to Components 1 BPC037S 1. Messages appear on the screen when print cartridges need to be replaced, or new ones need to be replaced, see p.291 "Error and Status Messages on the screen when consumables need to be...
Waste Toner Bottle Collects excess toner during printing. Reference For details about the messages that appear on the Screen". Print Cartridges Load from the illustration below, de- Transfer Unit Remove this unit when replacing the waste toner bottle. pending on the screen when the waste ...toner bottle needs to be replaced, or a new one needs to Components 1 BPC037S 1. Messages appear on the screen when print cartridges need to be replaced, or new ones need to be replaced, see p.291 "Error and Status Messages on the screen when consumables need to be...
User Guide
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... moving the machine. ❒ Lower the machine slowly and carefully to fall inside the ma- chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print cartridge's photo conductor unit. Consult a doctor if necessary. • If toner or used toner is dirty. Consult a doctor if necessary. 2 •...
... moving the machine. ❒ Lower the machine slowly and carefully to fall inside the ma- chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print cartridge's photo conductor unit. Consult a doctor if necessary. • If toner or used toner is dirty. Consult a doctor if necessary. 2 •...
User Guide
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BPC054S Installing the Machine 2 AZZ066S M Lift out print cartridges and shake them from side to side. The black print cartridge comes with a protection sheet that you must remove before shaking. BPC070S 35 L Remove the protection tapes. Carefully lift out a print cartridge vertically, holding its center.
BPC054S Installing the Machine 2 AZZ066S M Lift out print cartridges and shake them from side to side. The black print cartridge comes with a protection sheet that you must remove before shaking. BPC070S 35 L Remove the protection tapes. Carefully lift out a print cartridge vertically, holding its center.
User Guide
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BPC071S 36 BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically. Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times.
BPC071S 36 BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically. Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times.
User Guide
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... and contact information, see p.261 "Configuring the SNMP Settings". Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Checking the System Information ❖ Paper Tray Item Tray 1 Tray 2 Bypass Tray Description Shows the current state...
... and contact information, see p.261 "Configuring the SNMP Settings". Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Checking the System Information ❖ Paper Tray Item Tray 1 Tray 2 Bypass Tray Description Shows the current state...
User Guide
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9. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269 Troubleshooting This chapter provides a guide for solving problems in operating the machine.
9. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269 Troubleshooting This chapter provides a guide for solving problems in operating the machine.
User Guide
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... has occurred. Color degradation may occur in [Machine Settings]. 9 282 machine where it will not be opened . Use genuine print cartridges only. Possible Cause Solution There is being opened before their expiration used. and can cause malfunctions. An old print... be subject to vibration or shock. See p.64 "Supported Paper for problems with print quality. A non-genuine print cartridge is Refilled or non-genuine print cartridges reduce print quality being used within six months of the Machine If there is supported by executing [Color Regist.] in color...
... has occurred. Color degradation may occur in [Machine Settings]. 9 282 machine where it will not be opened . Use genuine print cartridges only. Possible Cause Solution There is being opened before their expiration used. and can cause malfunctions. An old print... be subject to vibration or shock. See p.64 "Supported Paper for problems with print quality. A non-genuine print cartridge is Refilled or non-genuine print cartridges reduce print quality being used within six months of the Machine If there is supported by executing [Color Regist.] in color...
User Guide
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... Problem Solution There is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Raise the appropriate stop fence (forward fence for A4/Letter, rear fence for Legal size prints). See p.21 "Exterior: Rear...
... Problem Solution There is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Raise the appropriate stop fence (forward fence for A4/Letter, rear fence for Legal size prints). See p.21 "Exterior: Rear...
User Guide
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... an error code. 9 Problem Solution Cannot send faxes. See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. Replace the print cartridge. sending them is empty. See p.191 "Receiving a Fax". If you can make calls this way, contact your telephone company. • If the... p.72 "Loading Paper". • The paper tray does not contain paper of the right size in the paper tray. See p.299 "Replacing Print Cartridges". • The paper tray is Manual mode, you must receive the fax manually. See p.72 "Loading Paper". • The tray set for errors...
... an error code. 9 Problem Solution Cannot send faxes. See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. Replace the print cartridge. sending them is empty. See p.191 "Receiving a Fax". If you can make calls this way, contact your telephone company. • If the... p.72 "Loading Paper". • The paper tray does not contain paper of the right size in the paper tray. See p.299 "Replacing Print Cartridges". • The paper tray is Manual mode, you must receive the fax manually. See p.72 "Loading Paper". • The tray set for errors...
User Guide
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print the received fax, or the Load paper in the Bypass Tray". 291 Fax] under [Machine Settings] ac- See p.299 "Replacing Print Cartridges". 9 • The received fax was a paper jam. Error and Status Messages on the Screen Error and Status Messages on the Screen ...able to send at a lower resolution. because the document was open. Remove the jammed paper. See p.272 "Removing Printing Jams". • A print cartridge was empty. See p.278 "Removing Scanning Jams". • Check the originals are listed in alphabetical order in parts as the paper sizes or types, ...
print the received fax, or the Load paper in the Bypass Tray". 291 Fax] under [Machine Settings] ac- See p.299 "Replacing Print Cartridges". 9 • The received fax was a paper jam. Error and Status Messages on the Screen Error and Status Messages on the Screen ...able to send at a lower resolution. because the document was open. Remove the jammed paper. See p.272 "Removing Printing Jams". • A print cartridge was empty. See p.278 "Removing Scanning Jams". • Check the originals are listed in alphabetical order in parts as the paper sizes or types, ...
User Guide
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... than the bypass tray) in its place. Paper has been jammed in the [Paper Size] setting. Remove and replace it with a print cartridge specified by an authorized dealer. The fax could not be sent. • Confirm that the fax number you dialed is correct. • ... Letter, er than formed because paper is set to adjust color registration. See p.272 "Removing Printing Jams". 9 293 A non-supported print cartridge is open. Close the cover completely. Error and Status Messages on the Screen Message Connection Fail C toner Independent-supply Cover Open Dial Fail Density ...
... than the bypass tray) in its place. Paper has been jammed in the [Paper Size] setting. Remove and replace it with a print cartridge specified by an authorized dealer. The fax could not be sent. • Confirm that the fax number you dialed is correct. • ... Letter, er than formed because paper is set to adjust color registration. See p.272 "Removing Printing Jams". 9 293 A non-supported print cartridge is open. Close the cover completely. Error and Status Messages on the Screen Message Connection Fail C toner Independent-supply Cover Open Dial Fail Density ...
User Guide
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... jobs has been reached, so new jobs cannot be stored. not contain the valid size pa- K toner Independent-supply A non-supported print cartridge is no longer us- Contact your sales or service able, and must be print- Fax Job Memory Full The machine's memory reached capacity while...resolution. See p.206 "Scanner Settings". • Configure [Limitation Of Size Of Mail] under scanner settings to cancel the job and replace the indicated print cartridge. ed. "Copy Settings" . • Specify the A4 or Letter size paper for the tray selected for files that can be per , which are...
... jobs has been reached, so new jobs cannot be stored. not contain the valid size pa- K toner Independent-supply A non-supported print cartridge is no longer us- Contact your sales or service able, and must be print- Fax Job Memory Full The machine's memory reached capacity while...resolution. See p.206 "Scanner Settings". • Configure [Limitation Of Size Of Mail] under scanner settings to cancel the job and replace the indicated print cartridge. ed. "Copy Settings" . • Specify the A4 or Letter size paper for the tray selected for files that can be per , which are...
User Guide
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... the Waste Toner Bottle". empty. Prepare a new waste toner bottle. 295 representative. Replace the waste toner bottle with a print cartridge specified by an authorized dealer. Memory Full 1.TX 2.Cancel Memory has reached capacity while scanning originals when trying to cancel. Select ... Transmission mode. been installed or has not been See p.299 "Replacing Print installed correctly. M toner Independent-supply A non-supported print cartridge is almost full. See p.304 "Replacing the Waste Toner Bottle". Lower Misfeed Jam Paper has been jammed in [Resolu- Memory Overflow...
... the Waste Toner Bottle". empty. Prepare a new waste toner bottle. 295 representative. Replace the waste toner bottle with a print cartridge specified by an authorized dealer. Memory Full 1.TX 2.Cancel Memory has reached capacity while scanning originals when trying to cancel. Select ... Transmission mode. been installed or has not been See p.299 "Replacing Print installed correctly. M toner Independent-supply A non-supported print cartridge is almost full. See p.304 "Replacing the Waste Toner Bottle". Lower Misfeed Jam Paper has been jammed in [Resolu- Memory Overflow...
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Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. A non-supported print cartridge is installed. Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 machine. See p.272 "Removing Printing Jams".
Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. A non-supported print cartridge is installed. Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 machine. See p.272 "Removing Printing Jams".
User Guide
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...or toner containers. Consult a doctor if necessary. Toner quality degrades over 9 time. Therefore, we recommend you always keep a new print cartridge ready. ❒ For good print quality, the supplier recommends that you use of parts other than genuine parts from the supplier. ...; Avoid getting toner on your office products. ❖ Messages on the screen: "Life End K Toner Cartridge" "Life End M Toner Cartridge" "Life End C Toner Cartridge" "Life End Y Toner Cartridge" 299 Toner dust might be responsible for any damage or expense that might ignite and cause burns of the...
...or toner containers. Consult a doctor if necessary. Toner quality degrades over 9 time. Therefore, we recommend you always keep a new print cartridge ready. ❒ For good print quality, the supplier recommends that you use of parts other than genuine parts from the supplier. ...; Avoid getting toner on your office products. ❖ Messages on the screen: "Life End K Toner Cartridge" "Life End M Toner Cartridge" "Life End C Toner Cartridge" "Life End Y Toner Cartridge" 299 Toner dust might be responsible for any damage or expense that might ignite and cause burns of the...
User Guide
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BAA162S ❒ When removing print cartridges, be careful not to Black and White using just the black toner. Change the color mode setting to touch the...for a long time. ❒ Do not touch the print cartridge's photo conductor unit. chine. ❒ Do not expose the print cartridge without its cover to fall inside the ma- Troubleshooting • Prepare the indicated print cartridge when any of the following messages appear on the underside of the...driver. ❒ If black toner runs out, you can print in black and white or color until the black print cartridge is replaced. 300
BAA162S ❒ When removing print cartridges, be careful not to Black and White using just the black toner. Change the color mode setting to touch the...for a long time. ❒ Do not touch the print cartridge's photo conductor unit. chine. ❒ Do not expose the print cartridge without its cover to fall inside the ma- Troubleshooting • Prepare the indicated print cartridge when any of the following messages appear on the underside of the...driver. ❒ If black toner runs out, you can print in black and white or color until the black print cartridge is replaced. 300
User Guide
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...so can cause remaining toner to leak. 9 • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. • The toner color is closed. ASH006S 301 BPC042S B Tilt the print cartridge forward and pull it out of cyan (C), magenta (M), yellow (Y), and black ...(K). C Take the new print cartridge out of the box, and then take it out. tic bag. BPC043S • Do ...
...so can cause remaining toner to leak. 9 • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. • The toner color is closed. ASH006S 301 BPC042S B Tilt the print cartridge forward and pull it out of cyan (C), magenta (M), yellow (Y), and black ...(K). C Take the new print cartridge out of the box, and then take it out. tic bag. BPC043S • Do ...