Print Driver Guide
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Best Practices Using Ricoh Universal Printer Drivers (UPD) In Microsoft Print Server Environments 1
Best Practices Using Ricoh Universal Printer Drivers (UPD) In Microsoft Print Server Environments 1
Print Driver Guide
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Table of Contents 1 OVERVIEW ...3 2 DESCRIPTION ...3 3 SUPPORT ...3 4 SETUP...4 5 INSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 5 5.1 WINDOWS 7, SERVER 2008 R2 ...6 5.2 WINDOWS 2000, XP, 2003, VISTA, 2008 6 5.3 WINDOWS 7, SERVER 2008 R2 USING GROUP POLICY 7 6 DRIVER PRE-CONFIGURATION WITH PDE 7 7 UPGRADING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER TO A NEWER VERSION....... 10 8 UNINSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 12 9 CITRIX SUPPORT ...13 10 FREQUENTLY ASKED QUESTIONS 15 11 KNOWN ISSUES ...16 12 FIXES ...18 13 NON-SUPPORTED MODELS ...22 14 SUPPORTED MODELS...23 2
Table of Contents 1 OVERVIEW ...3 2 DESCRIPTION ...3 3 SUPPORT ...3 4 SETUP...4 5 INSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 5 5.1 WINDOWS 7, SERVER 2008 R2 ...6 5.2 WINDOWS 2000, XP, 2003, VISTA, 2008 6 5.3 WINDOWS 7, SERVER 2008 R2 USING GROUP POLICY 7 6 DRIVER PRE-CONFIGURATION WITH PDE 7 7 UPGRADING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER TO A NEWER VERSION....... 10 8 UNINSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 12 9 CITRIX SUPPORT ...13 10 FREQUENTLY ASKED QUESTIONS 15 11 KNOWN ISSUES ...16 12 FIXES ...18 13 NON-SUPPORTED MODELS ...22 14 SUPPORTED MODELS...23 2
Print Driver Guide
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.../documents/communication/rfg042293.pdf 3 Support Please verify that could affect the performance of the UPD. 2 Description Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be a guide for use in the Microsoft® Print Server environment. By reviewing this document...costs without sacrificing the features important to be used across your fleet of the Ricoh UPD. 1 Overview This document outlines best practices for using Ricoh Universal Printer Drivers in the planning and pre-deployment stages of Multifunction Products and Laser Printers. It...
.../documents/communication/rfg042293.pdf 3 Support Please verify that could affect the performance of the UPD. 2 Description Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be a guide for use in the Microsoft® Print Server environment. By reviewing this document...costs without sacrificing the features important to be used across your fleet of the Ricoh UPD. 1 Overview This document outlines best practices for using Ricoh Universal Printer Drivers in the planning and pre-deployment stages of Multifunction Products and Laser Printers. It...
Print Driver Guide
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...aspx When you turn Background printing on a presentation that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a printer driver that may affect UPD printing. ¾ KB article 982728 - If you use a shared network printer to overwrite the old pscript.dll...print a document that contains lots of the existing PS queues including the PS UPD). ¾ KB article 2345342 - 4 Setup Ricoh recommends applying hotfixes associated with images. Hotfixes could greatly increase printing performance! ¾ Hotfixes that are directly associated with Microsoft Office ...
...aspx When you turn Background printing on a presentation that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a printer driver that may affect UPD printing. ¾ KB article 982728 - If you use a shared network printer to overwrite the old pscript.dll...print a document that contains lots of the existing PS queues including the PS UPD). ¾ KB article 2345342 - 4 Setup Ricoh recommends applying hotfixes associated with images. Hotfixes could greatly increase printing performance! ¾ Hotfixes that are directly associated with Microsoft Office ...
Print Driver Guide
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... not exist." ¾ KB article 976571 - Stability update for Windows Server 2008 R2 Failover Print Clusters 5 Installing the Ricoh PCL6/PS Universal Print Driver Outlined below . Erratic print behavior when printing certain Microsoft Power Point 2007 files. 1. an issue where the recently installed printer... when printing through a Windows Server 2003 or 2008 print server Hotfixes that are several methods for installing product-specific drivers and the Ricoh Universal Print Driver (UPD) to follow when creating the TCP/IP Port ¾ Make sure the standard TCP/IP ports are left...
... not exist." ¾ KB article 976571 - Stability update for Windows Server 2008 R2 Failover Print Clusters 5 Installing the Ricoh PCL6/PS Universal Print Driver Outlined below . Erratic print behavior when printing certain Microsoft Power Point 2007 files. 1. an issue where the recently installed printer... when printing through a Windows Server 2003 or 2008 print server Hotfixes that are several methods for installing product-specific drivers and the Ricoh Universal Print Driver (UPD) to follow when creating the TCP/IP Port ¾ Make sure the standard TCP/IP ports are left...
Print Driver Guide
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...address and uncheck "Query the printer and automatically select the driver to use existing ports created for Ricoh devices and all other manufacturer's drivers. (Settings like Bidirectional support may be displayed. Step 7 The "Install the printer driver" dialogue appears. ¾ The SNMP status needs to ...be enabled and the community name needs to match the setting on your printer. ¾ Enable Bidirectional Support. (Ricoh's recommendation is to always enable bidirectional support). ...
...address and uncheck "Query the printer and automatically select the driver to use existing ports created for Ricoh devices and all other manufacturer's drivers. (Settings like Bidirectional support may be displayed. Step 7 The "Install the printer driver" dialogue appears. ¾ The SNMP status needs to ...be enabled and the community name needs to match the setting on your printer. ¾ Enable Bidirectional Support. (Ricoh's recommendation is to always enable bidirectional support). ...
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...OK. Note - Step 2 In the left pane, click Print Servers, click the applicable print server, and click Printers. Ricoh PCL6 drivers, PCL6 Universal Drivers and PS Universal Drivers can be applied to another GPO, if necessary. Step 6 Specify whether to deploy the printer connections to users, or to... complete the installation. 5.3 Windows 7, Server 2008 R2 Using Group Policy To deploy printer connections to users or computers by using the Ricoh Printer Driver Editor PDE. Select "Have Disk". Step 9 Repeat steps 3 through 6 to add the printer connection setting to all users of the...
...OK. Note - Step 2 In the left pane, click Print Servers, click the applicable print server, and click Printers. Ricoh PCL6 drivers, PCL6 Universal Drivers and PS Universal Drivers can be applied to another GPO, if necessary. Step 6 Specify whether to deploy the printer connections to users, or to... complete the installation. 5.3 Windows 7, Server 2008 R2 Using Group Policy To deploy printer connections to users or computers by using the Ricoh Printer Driver Editor PDE. Select "Have Disk". Step 9 Repeat steps 3 through 6 to add the printer connection setting to all users of the...
Print Driver Guide
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...to run the devices with customized setting values. ¾ The setting values can be changed from the default values on the printer driver. ¾ The default setting you can change the factory default settings to new default settings for each of the setting values of...which settings can be displayed in the popup dialog. 8 Ricoh's Printer Driver Editor is submitted You can specify an optional function, for supported print drivers, to display a popup dialog before print job is a configuration tool for customizing printer driver settings to fit the needs of different environments or company...
...to run the devices with customized setting values. ¾ The setting values can be changed from the default values on the printer driver. ¾ The default setting you can change the factory default settings to new default settings for each of the setting values of...which settings can be displayed in the popup dialog. 8 Ricoh's Printer Driver Editor is submitted You can specify an optional function, for supported print drivers, to display a popup dialog before print job is a configuration tool for customizing printer driver settings to fit the needs of different environments or company...
Print Driver Guide
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Post installation configuration and bidirectional communication verification. This could greatly increase printing performance! Once the driver is installed and the queue is correctly configured, make sure they are re-selected after "Update Now " is working. Please review the Post installation configuration ... "Automatically Update Printer Information". The "Update Now " button and the "Automatically Update Printer Information" check box can be found under the Accessories tab of the driver. 9
Post installation configuration and bidirectional communication verification. This could greatly increase printing performance! Once the driver is installed and the queue is correctly configured, make sure they are re-selected after "Update Now " is working. Please review the Post installation configuration ... "Automatically Update Printer Information". The "Update Now " button and the "Automatically Update Printer Information" check box can be found under the Accessories tab of the driver. 9
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... Please review the Key points to the Ricoh Universal Print Driver. 10 Don't simply just click new driver to update the queue to follow when upgrading the Ricoh PCL6/PS Universal Print Driver ¾ Do not use existing non Ricoh UPD queues created for other manufacturer's drivers. (Create new queues for Ricoh devices and all other devices when...
... Please review the Key points to the Ricoh Universal Print Driver. 10 Don't simply just click new driver to update the queue to follow when upgrading the Ricoh PCL6/PS Universal Print Driver ¾ Do not use existing non Ricoh UPD queues created for other manufacturer's drivers. (Create new queues for Ricoh devices and all other devices when...
Print Driver Guide
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...incorrectly. Step 1 Open the "Printers" folder (or "Printers and Faxes") from an older version (excluding Ver.1.0.0.0) to a preexisting non Ricoh UPD queue is complete, click Finish. then browse to close the Printer Properties dialog box. Step 6 Once the installation is the Print...Click OK to the folder containing the extracted printer driver INF file. ¾ A characteristic of a printer that has a driver that was added to a newer version: Note: If upgrading from an earlier version of the driver (Ver.1.1.0.0 - Upgrading the printer driver from the "Start" menu or "Control Panel"....
...incorrectly. Step 1 Open the "Printers" folder (or "Printers and Faxes") from an older version (excluding Ver.1.0.0.0) to a preexisting non Ricoh UPD queue is complete, click Finish. then browse to close the Printer Properties dialog box. Step 6 Once the installation is the Print...Click OK to the folder containing the extracted printer driver INF file. ¾ A characteristic of a printer that has a driver that was added to a newer version: Note: If upgrading from an earlier version of the driver (Ver.1.1.0.0 - Upgrading the printer driver from the "Start" menu or "Control Panel"....
Print Driver Guide
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... the new version of the x86 PCL/PS Printer driver. 8 Uninstalling the Ricoh PCL6/PS Universal Print Driver Ricoh recommends using the latest version of the Universal Print Driver, which can be done: Step 1 Open the Devices and Printers folder. Upgrading an x86 driver installed as an "Additional Driver" on an x64 system (and vice versa) To...
... the new version of the x86 PCL/PS Printer driver. 8 Uninstalling the Ricoh PCL6/PS Universal Print Driver Ricoh recommends using the latest version of the Universal Print Driver, which can be done: Step 1 Open the Devices and Printers folder. Upgrading an x86 driver installed as an "Additional Driver" on an x64 system (and vice versa) To...
Print Driver Guide
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...open applications. Step 8 Press the Delete key. Step 7 Press the Delete key. Step 8 Log the current user account off . Step 7 Select the driver to be uninstalled. Windows XP/2k/Windows Server 2003 Step 1 Log in to be uninstalled. Step 3 Click the "Printer" icon in the "Control ...Panel". Step 2 Close any open applications. Step 6 Select the driver to Windows as an Administrator. Step 5 File > Server Properties > Driver tab. Step 4 Right-click anything in the folder and select "Run as an Administrator. Step 9 Log the current ...
...open applications. Step 8 Press the Delete key. Step 7 Press the Delete key. Step 8 Log the current user account off . Step 7 Select the driver to be uninstalled. Windows XP/2k/Windows Server 2003 Step 1 Log in to be uninstalled. Step 3 Click the "Printer" icon in the "Control ...Panel". Step 2 Close any open applications. Step 6 Select the driver to Windows as an Administrator. Step 5 File > Server Properties > Driver tab. Step 4 Right-click anything in the folder and select "Run as an Administrator. Step 9 Log the current ...
Print Driver Guide
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... the client's printer driver that is being shared from a print server: Auto-Create Printer (Citrix ¾ UPD) ¾ Using a printer driver that is Citrix Ready: http://www.citrix.com/ready/list/products?page=1&partnerPage=1¤tTab=pr oduct&h_zzPartners_Partner=ricoh&sortBy=Alpha&partnerSortBy=Alpha&bc=h_ zzPartners_Partner#RICOH Ricoh tests the PCL6 driver for Universal Print version...
... the client's printer driver that is being shared from a print server: Auto-Create Printer (Citrix ¾ UPD) ¾ Using a printer driver that is Citrix Ready: http://www.citrix.com/ready/list/products?page=1&partnerPage=1¤tTab=pr oduct&h_zzPartners_Partner=ricoh&sortBy=Alpha&partnerSortBy=Alpha&bc=h_ zzPartners_Partner#RICOH Ricoh tests the PCL6 driver for Universal Print version...
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... affected by Word 2010 can cause a variety of the PCL6 Driver for use with Word 2007 or 2003. Slow printing: PCL driver. Print speed can be affected by Ricoh. Limitation: ¾ The Citrix replication function, which replicates driver files - Please manually install the printer driver on the application used to print. It appears that the...
... affected by Word 2010 can cause a variety of the PCL6 Driver for use with Word 2007 or 2003. Slow printing: PCL driver. Print speed can be affected by Ricoh. Limitation: ¾ The Citrix replication function, which replicates driver files - Please manually install the printer driver on the application used to print. It appears that the...
Print Driver Guide
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Be sure to set the number of copies only in the driver, not in the application. [Staple] in [Setup] Tab: Documents may not be reflected in the application print dialog box. If this occurs, try again after ... space. * With some cases, Separator pages might result in anomalies. ¾ Do not change the "Driver" setting in the Advanced tab. [With Driver Settings] [Copies] in [Setup] Tab: 16 For faster printing, choose "Raster"(Graphics Mode) on the driver's "Setup" tab, the value may take a long time to Edge Print] in [Print Quality...
Be sure to set the number of copies only in the driver, not in the application. [Staple] in [Setup] Tab: Documents may not be reflected in the application print dialog box. If this occurs, try again after ... space. * With some cases, Separator pages might result in anomalies. ¾ Do not change the "Driver" setting in the Advanced tab. [With Driver Settings] [Copies] in [Setup] Tab: 16 For faster printing, choose "Raster"(Graphics Mode) on the driver's "Setup" tab, the value may take a long time to Edge Print] in [Print Quality...
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...dots. ¾ A bug in the scaling algorithm causing images to become distorted. ¾ Drivers installed via bidirectional communication. ¾ Use of the Paper Type "Inkjet Postcard" in the [Aficio 615C, Aficio MP C1500, Aficio MP C1500SP, MP C1500, MP C1500SP, GS 106, SGC 1506, LD215cg, ISC615G] UI... or Generic Model UI might result in an application's print dialogue might take a long time or cause the application to crash. o SP 4400S o SP 4410SF o SP 4420SF 18
...dots. ¾ A bug in the scaling algorithm causing images to become distorted. ¾ Drivers installed via bidirectional communication. ¾ Use of the Paper Type "Inkjet Postcard" in the [Aficio 615C, Aficio MP C1500, Aficio MP C1500SP, MP C1500, MP C1500SP, GS 106, SGC 1506, LD215cg, ISC615G] UI... or Generic Model UI might result in an application's print dialogue might take a long time or cause the application to crash. o SP 4400S o SP 4410SF o SP 4420SF 18
Print Driver Guide
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..., watermark could not be printed on a 64-bit OS. ¾ PCL XL error "UnsupportedCharacterFormat" produced when printing from IE9. ¾ The driver is unable to read the correct Accessories names from the InfoPrint/Infotec .PSD files. Version 3.9.0.0 Fixed ¾ When printing, pop-up dialogues created ...by older ones when a driver is installed in an MSCS environment. This issue only affects 32-bit applications running on all pages. ¾ Updating to version 3.6.0.0 from...
..., watermark could not be printed on a 64-bit OS. ¾ PCL XL error "UnsupportedCharacterFormat" produced when printing from IE9. ¾ The driver is unable to read the correct Accessories names from the InfoPrint/Infotec .PSD files. Version 3.9.0.0 Fixed ¾ When printing, pop-up dialogues created ...by older ones when a driver is installed in an MSCS environment. This issue only affects 32-bit applications running on all pages. ¾ Updating to version 3.6.0.0 from...
Print Driver Guide
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...names are able to jobs that results in an application error and nothing being recorded in the error log. ¾ The installation of drivers installed on the Windows TS server to stop. ¾ If the iPrint "AllowUserPrinters" parameter is outside the printable area might result ...in an error 91 being printed. ¾ The driver was referencing part of the printable area, trigger a driver bug that do not contain any Japanese characters. This caused some extended-ASCII to the client. This issue only ...
...names are able to jobs that results in an application error and nothing being recorded in the error log. ¾ The installation of drivers installed on the Windows TS server to stop. ¾ If the iPrint "AllowUserPrinters" parameter is outside the printable area might result ...in an error 91 being printed. ¾ The driver was referencing part of the printable area, trigger a driver bug that do not contain any Japanese characters. This caused some extended-ASCII to the client. This issue only ...
Print Driver Guide
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... tray. This occurred even if "Increase autokeep settings for applications" was off. ¾ The front covers of the driver UI might be cut off. Version 3.1.0.0 Fixed ¾ The Aficio MP C2050/C2550 UI's Advanced Options tab is missing User Authentication settings. ¾ Note: C9020/C9025 and LD520C/LD525C... the "Add" button is always grayed out. ¾ Local administrators were unable to add watermarks due to the bug. ¾ If the driver is installed using the Windows Print Management console, an error will be shown indicating that rc4man64.dl_ cannot be copied. ¾ "Print All text...
... tray. This occurred even if "Increase autokeep settings for applications" was off. ¾ The front covers of the driver UI might be cut off. Version 3.1.0.0 Fixed ¾ The Aficio MP C2050/C2550 UI's Advanced Options tab is missing User Authentication settings. ¾ Note: C9020/C9025 and LD520C/LD525C... the "Add" button is always grayed out. ¾ Local administrators were unable to add watermarks due to the bug. ¾ If the driver is installed using the Windows Print Management console, an error will be shown indicating that rc4man64.dl_ cannot be copied. ¾ "Print All text...