Troubleshooting Guide
Page 6
.... Originals Not Suitable for issues regarding the document feeder if you are dirty. Clean these will occur. To clean the ADF, clean 1 and 2 as thermal fax paper, foil, art paper, or carbon paper •Originals with a soft damp cloth. Important Do not use chemical cleaners or organic solvents, such as these...
.... Originals Not Suitable for issues regarding the document feeder if you are dirty. Clean these will occur. To clean the ADF, clean 1 and 2 as thermal fax paper, foil, art paper, or carbon paper •Originals with a soft damp cloth. Important Do not use chemical cleaners or organic solvents, such as these...
User Guide
Page 58
Faxing Documents From Copier
Faxing Documents From Copier
User Guide
Page 59
Select Stored Fax Destination(s) or enter a New Destination using the Numeric Key Pad on Right Side of Installing the LAN fax driver for errors only or off. Use The Original Feed type to one or more users simultaneously. When Networked, users have the option of Copier Use to Store a FAX Destination Users can print automatically, selectively, for faxing documents from the desktop with fax Covers and other options. Confirmations can send single document to select 2 sided when originals are 2 sided and copier Will scan and send both sides.
Select Stored Fax Destination(s) or enter a New Destination using the Numeric Key Pad on Right Side of Installing the LAN fax driver for errors only or off. Use The Original Feed type to one or more users simultaneously. When Networked, users have the option of Copier Use to Store a FAX Destination Users can print automatically, selectively, for faxing documents from the desktop with fax Covers and other options. Confirmations can send single document to select 2 sided when originals are 2 sided and copier Will scan and send both sides.
User Guide
Page 60
...; ■ Preview: Users can program the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series to forward faxes • from existing LAN-Fax solutions to Ricoh's, as a TIFF file directly to a designated folder on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is sending the fax in addition to the network via the...
...; ■ Preview: Users can program the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series to forward faxes • from existing LAN-Fax solutions to Ricoh's, as a TIFF file directly to a designated folder on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is sending the fax in addition to the network via the...
Operating Instructions
Page 4
... 1. Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event ...of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear ...
... 1. Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event ...of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear ...
Operating Instructions
Page 9
... specific to set up and use PostScript 3. Other manuals • UNIX Supplement • Quick Reference Copy Guide • Quick Reference Printer Guide • Quick Reference Fax Guide • Quick Reference Scanner Guide • Manuals for DeskTopBinder Lite • DeskTopBinder Lite Setup Guide • DeskTopBinder Introduction Guide • Auto Document Link Guide...
... specific to set up and use PostScript 3. Other manuals • UNIX Supplement • Quick Reference Copy Guide • Quick Reference Printer Guide • Quick Reference Fax Guide • Quick Reference Scanner Guide • Manuals for DeskTopBinder Lite • DeskTopBinder Lite Setup Guide • DeskTopBinder Introduction Guide • Auto Document Link Guide...
Operating Instructions
Page 17
... drive. • [Print Job(s)] Displays the number of and solutions for "Hold Print Job (s):", "Stored Print Job (s):", "Locked Print Job (s):", and "Sample Print Job (s):". • [Fax TX / RX File(s)] 15 Data Storage You can check the following items under [Data Storage]: • [HDD Remaining Memory] Displays the amount of available hard...
... drive. • [Print Job(s)] Displays the number of and solutions for "Hold Print Job (s):", "Stored Print Job (s):", "Locked Print Job (s):", and "Sample Print Job (s):". • [Fax TX / RX File(s)] 15 Data Storage You can check the following items under [Data Storage]: • [HDD Remaining Memory] Displays the amount of available hard...
Operating Instructions
Page 18
....] Displays the machine's alias telephone number. • [SIP User Name] Displays the machine's SIP user name. • [Fax E-mail Account] Displays the machine's fax e-mail account. • [Machine IPv4 Address] Displays the machine's IPv4 address. • [Machine IPv6 Address] Displays the machine's IPv6 address. Machine Address Info You can ...
....] Displays the machine's alias telephone number. • [SIP User Name] Displays the machine's SIP user name. • [Fax E-mail Account] Displays the machine's fax e-mail account. • [Machine IPv4 Address] Displays the machine's IPv4 address. • [Machine IPv6 Address] Displays the machine's IPv6 address. Machine Address Info You can ...
Operating Instructions
Page 54
... Monitor's Help. • Check that the folder for forwarding is correctly specified. • Check that "Server Name" or "Port No." You can also use the Fax around (not through) the Web Image Monitor for confirmation. is correctly programmed. You can also use the Web Image Monitor for SMTP server could not...
... Monitor's Help. • Check that the folder for forwarding is correctly specified. • Check that "Server Name" or "Port No." You can also use the Fax around (not through) the Web Image Monitor for confirmation. is correctly programmed. You can also use the Web Image Monitor for SMTP server could not...
Operating Instructions
Page 55
...Monitor for confirmation. refused by SMTP Transfer], select [SMTP [14-09] authentication, POP before SMTP authentication or login Authentication], [POP before SMTP], or [Fax E-mail Account], authentication of the computer and then check that "User Name" in which the folder for forwarding is specified is correctly operated. • ... Using the Facsimile Function Message Cause Solution "Check whether there are E-mail transmission was • In [System Settings], under [File Transfer], select [Fax E-mail Account], and then check that "Email Address" is correctly programmed.
...Monitor for confirmation. refused by SMTP Transfer], select [SMTP [14-09] authentication, POP before SMTP authentication or login Authentication], [POP before SMTP], or [Fax E-mail Account], authentication of the computer and then check that "User Name" in which the folder for forwarding is specified is correctly operated. • ... Using the Facsimile Function Message Cause Solution "Check whether there are E-mail transmission was • In [System Settings], under [File Transfer], select [Fax E-mail Account], and then check that "Email Address" is correctly programmed.
Operating Instructions
Page 56
... "Check whether there are any network problems." [15-02] Cannot log on to the POP3/ IMAP4 server. • In [System Settings], under [File Transfer], select [Fax E-mail Account], and then check that "User Name" and "Password" are correctly programmed. You can also use the Web Image Monitor for confirmation. "Check whether...
... "Check whether there are any network problems." [15-02] Cannot log on to the POP3/ IMAP4 server. • In [System Settings], under [File Transfer], select [Fax E-mail Account], and then check that "User Name" and "Password" are correctly programmed. You can also use the Web Image Monitor for confirmation. "Check whether...
Operating Instructions
Page 58
Transfer], select [Fax E-mail [15-12] Account], and then check that can be crowded. • In [System Settings], under [Administrator Tools], check the settings of display search results. ...
Transfer], select [Fax E-mail [15-12] Account], and then check that can be crowded. • In [System Settings], under [Administrator Tools], check the settings of display search results. ...
Operating Instructions
Page 59
"Functional problems with the fax. There is being scanned by fax, cancel the job in progress. A network error has occurred Make settings correctly for LDAP server search. Next, press the [Clear/ Stop] key. Are you sure ...
"Functional problems with the fax. There is being scanned by fax, cancel the job in progress. A network error has occurred Make settings correctly for LDAP server search. Next, press the [Clear/ Stop] key. Are you sure ...
Operating Instructions
Page 60
.... 3. Do you can delete this message is almost blank. destinations, either of the document is displayed. The original's blank side might have the privileges to fax destinations, e-mail transmission, press [Select]. Only file (s) with the specified transmission method. 3 "Some page(s) are near The first page of blank pages, see "Detecting Blank...
.... 3. Do you can delete this message is almost blank. destinations, either of the document is displayed. The original's blank side might have the privileges to fax destinations, e-mail transmission, press [Select]. Only file (s) with the specified transmission method. 3 "Some page(s) are near The first page of blank pages, see "Detecting Blank...
Operating Instructions
Page 62
... the side to be scanned must face down . The ADF, exposure glass, or scanning glass is too large, the Internet Fax document cannot be scanned must face up. Transmission Problem Cause Solution Document appears blank at The original was placed the other end...spotty. See "Maintaining Your Machine", About This Machine . 3. Troubleshooting When Using the Facsimile Function When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. Transmission/Reception Problem 3 Both...
... the side to be scanned must face down . The ADF, exposure glass, or scanning glass is too large, the Internet Fax document cannot be scanned must face up. Transmission Problem Cause Solution Document appears blank at The original was placed the other end...spotty. See "Maintaining Your Machine", About This Machine . 3. Troubleshooting When Using the Facsimile Function When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. Transmission/Reception Problem 3 Both...
Operating Instructions
Page 63
... them correctly. the extended security function. The entered login user name, login password, or driver encryption key is set for a group. LAN-Fax Driver does not work . A high security level is incorrect. Although a group specification was set by Contact the administrator. For details about how...If the machine fails to detect Press [Scan Size] in another group or specified as a group. When You Cannot Send or Receive Fax Messages As Wanted Problem Cause Solution When using Manual Dial you cannot receive by pressing the [Start] key. performs a receiving operation....
... them correctly. the extended security function. The entered login user name, login password, or driver encryption key is set for a group. LAN-Fax Driver does not work . A high security level is incorrect. Although a group specification was set by Contact the administrator. For details about how...If the machine fails to detect Press [Scan Size] in another group or specified as a group. When You Cannot Send or Receive Fax Messages As Wanted Problem Cause Solution When using Manual Dial you cannot receive by pressing the [Start] key. performs a receiving operation....
Operating Instructions
Page 64
... the paper correctly. For details about Substitute Reception, see "Substitute Reception", Facsimile Reference . 3 The machine failed to print received fax documents. An alert indicator is receiving an on the side fences of the capacity of the machine. The machine is lit. Cause...Image Monitor", Facsimile Reference . The paper is slanted. The machine failed to print In [Facsimile Features], under Print the fax documents using a Web received fax documents. [Reception Settings], [Store] browser or the Print Stored RX File has been selected for function. appears and e-...
... the paper correctly. For details about Substitute Reception, see "Substitute Reception", Facsimile Reference . 3 The machine failed to print received fax documents. An alert indicator is receiving an on the side fences of the capacity of the machine. The machine is lit. Cause...Image Monitor", Facsimile Reference . The paper is slanted. The machine failed to print In [Facsimile Features], under Print the fax documents using a Web received fax documents. [Reception Settings], [Store] browser or the Print Stored RX File has been selected for function. appears and e-...
Operating Instructions
Page 65
... and humidity conditions. Use recommended paper. Use paper that have already been copied or printed onto by another machine. When You Cannot Send or Receive Fax Messages As Wanted Problem Cause Solution Misfeeds occur frequently. The paper is being used . Alternatively, feed the sheets into the machine one at a time...
... and humidity conditions. Use recommended paper. Use paper that have already been copied or printed onto by another machine. When You Cannot Send or Receive Fax Messages As Wanted Problem Cause Solution Misfeeds occur frequently. The paper is being used . Alternatively, feed the sheets into the machine one at a time...
Operating Instructions
Page 66
... transmitted Ask the sender to change the density, see "Density (Contrast)", Facsimile Reference . Black lines appear on paper that thicker paper and fax it again. The ADF, exposure glass or Clean them. See "Recommended Paper Sizes and Types", About This Machine . For details about how... to reprint the original on fax was printed on the print produced at the destination. Use paper that has been stored in the recommended temperature and humidity conditions. printed....
... transmitted Ask the sender to change the density, see "Density (Contrast)", Facsimile Reference . Black lines appear on paper that thicker paper and fax it again. The ADF, exposure glass or Clean them. See "Recommended Paper Sizes and Types", About This Machine . For details about how... to reprint the original on fax was printed on the print produced at the destination. Use paper that has been stored in the recommended temperature and humidity conditions. printed....
Operating Instructions
Page 67
...paper storage conditions we recommend. When about one hour passes after power to resend the documents. Contact the administrator. 65 If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is entered, you cannot print documents... Memory, Memory Lock or Substitute Reception have been lost . For details about the antihumidity heater, contact your service representative. If fax documents received through Memory Transmission/Reception, Memory Lock, or Substitute Reception. Solution • Do not install the machine in the...
...paper storage conditions we recommend. When about one hour passes after power to resend the documents. Contact the administrator. 65 If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is entered, you cannot print documents... Memory, Memory Lock or Substitute Reception have been lost . For details about the antihumidity heater, contact your service representative. If fax documents received through Memory Transmission/Reception, Memory Lock, or Substitute Reception. Solution • Do not install the machine in the...
