Maintenance Guide
Page 6
... completed. When a product meets the ENERGY STAR Guidelines for energy efficiency. To exit Low-power (Energy Saver) mode, press any key on the CD-ROM. ❖ Specifications Energy Saver mode Power Consumption Default Time Recovery Time 45 W or less 60 minutes 120 seconds or less iv For details about how to deal with the Control Panel" in Administrator Reference 2 as a PDF file on the control panel.
... completed. When a product meets the ENERGY STAR Guidelines for energy efficiency. To exit Low-power (Energy Saver) mode, press any key on the CD-ROM. ❖ Specifications Energy Saver mode Power Consumption Default Time Recovery Time 45 W or less 60 minutes 120 seconds or less iv For details about how to deal with the Control Panel" in Administrator Reference 2 as a PDF file on the control panel.
Maintenance Guide
Page 9
... Loading Paper in Tray 2 and the Optional Paper Feed Unit 59 Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray) .... 60 If you load a paper size that is not selected automatically 61 Changing the paper type 63 Load Paper in the Duplex Feed Unit... Close 103 Moving and Transporting the Printer 105 Moving the Printer 105 Consumables 107 INDEX...109 vii Troubleshooting Error & Status Messages on the Control Panel 69 Printer Does Not Print 81 Other Printing Problems 84 Removing Misfed Paper 88 Detaching the 2 Tray Finisher 88 Opening and Closing the Duplex Reversal Unit ...
... Loading Paper in Tray 2 and the Optional Paper Feed Unit 59 Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray) .... 60 If you load a paper size that is not selected automatically 61 Changing the paper type 63 Load Paper in the Duplex Feed Unit... Close 103 Moving and Transporting the Printer 105 Moving the Printer 105 Consumables 107 INDEX...109 vii Troubleshooting Error & Status Messages on the Control Panel 69 Printer Does Not Print 81 Other Printing Problems 84 Removing Misfed Paper 88 Detaching the 2 Tray Finisher 88 Opening and Closing the Duplex Reversal Unit ...
Maintenance Guide
Page 13
... actual number of printed pages will differ depending on the panel display, replace the toner cartridge. If "Add Toner" appears on the paper type, size, contents and settings. printer driver . ...For more information, see p.107 "Toner cartridge". Disposal should take place at an authorized dealer or an appropriate collection site. Toner dust is colors, yellow, magenta, cyan, flammable and might ignite black, is replaced. • Keep toner (used or unused) and the toner cartridge out of reach of children. Change the color mode setting to an open...
... actual number of printed pages will differ depending on the panel display, replace the toner cartridge. If "Add Toner" appears on the paper type, size, contents and settings. printer driver . ...For more information, see p.107 "Toner cartridge". Disposal should take place at an authorized dealer or an appropriate collection site. Toner dust is colors, yellow, magenta, cyan, flammable and might ignite black, is replaced. • Keep toner (used or unused) and the toner cartridge out of reach of children. Change the color mode setting to an open...
Maintenance Guide
Page 46
..., an error message is installed. For details about Test Sheet, see p.41 "Test Sheet Samples" 36 H Check the test sheets and select the correction value for A through H. • Select "1", if black and magenta square overlap sharply and you select "0" for "H", press {Enter} and the printer returns to the next letter. Invalid Value Cannot Adjust I Press {On Line}. Press...
..., an error message is installed. For details about Test Sheet, see p.41 "Test Sheet Samples" 36 H Check the test sheets and select the correction value for A through H. • Select "1", if black and magenta square overlap sharply and you select "0" for "H", press {Enter} and the printer returns to the next letter. Invalid Value Cannot Adjust I Press {On Line}. Press...
Maintenance Guide
Page 70
...un- If you want to - ZDJY005J I Carefully slide the paper tray into the printer until it stops. ward the paper stack until it stops (B). til it stops. ... tray. ZDJY008J B With the print side down, align all times. 3 ❒ If you do, the front and side guides might move the end guide to load Letter-sized paper (11 × 81/2 K) ...uses A4 K paper exclusively. Paper and Other Media G Make sure the paper is fixed in the 2000-sheet Large Capacity Tray, contact your ZDJY007J sales or service representative. Load only A4 paper at all four sides of the end guide...
...un- If you want to - ZDJY005J I Carefully slide the paper tray into the printer until it stops. ward the paper stack until it stops (B). til it stops. ... tray. ZDJY008J B With the print side down, align all times. 3 ❒ If you do, the front and side guides might move the end guide to load Letter-sized paper (11 × 81/2 K) ...uses A4 K paper exclusively. Paper and Other Media G Make sure the paper is fixed in the 2000-sheet Large Capacity Tray, contact your ZDJY007J sales or service representative. Load only A4 paper at all four sides of the end guide...
Maintenance Guide
Page 80
... the finisher. Replace a new toner cartridge (C). See p.1 "Replacing Consumables and Maintenance Kit". See p.1 "Replacing Consumables and Maintenance Kit". 4 Call Service: EC Power Off On A communication error sent Turn the power switch off and /If Error Reoccur Call Service from that of toner (M). Or press {Job Reset} to the control- Mailbox tray. 70 Close the upper cover for the finisher. Add Toner Yellow The printer is out of...
... the finisher. Replace a new toner cartridge (C). See p.1 "Replacing Consumables and Maintenance Kit". See p.1 "Replacing Consumables and Maintenance Kit". 4 Call Service: EC Power Off On A communication error sent Turn the power switch off and /If Error Reoccur Call Service from that of toner (M). Or press {Job Reset} to the control- Mailbox tray. 70 Close the upper cover for the finisher. Add Toner Yellow The printer is out of...
Maintenance Guide
Page 81
... "Setting Up" in the Setup Guide. Apply Form Feed from other tray or cancel the job, and then switch your sales or service representative. can not be processed. Delete the stored files. Close Upper Left Cover The upper left cover. Driver Setting Error (Memory) The printer identified a download error. Pages (Collate) The printer identified a collation page overflow error. Turn the power switch off and then on the Control Panel...
... "Setting Up" in the Setup Guide. Apply Form Feed from other tray or cancel the job, and then switch your sales or service representative. can not be processed. Delete the stored files. Close Upper Left Cover The upper left cover. Driver Setting Error (Memory) The printer identified a download error. Pages (Collate) The printer identified a collation page overflow error. Turn the power switch off and then on the Control Panel...
Maintenance Guide
Page 82
... service representative. terface Unit Type1045 is connected to the computer correctly. Remove and re-install the HDD Board correctly. IEEE1394 Board correctly. C Unplug the IEEE1394 interface cable which is a problem with the finisher. UTILITY\1394 Important ❒ For details about using the utility tool for 1394 Interface Unit Type1045 which is attached to the printer. See "Setting Up" in the Setup Guide. Troubleshooting...
... service representative. terface Unit Type1045 is connected to the computer correctly. Remove and re-install the HDD Board correctly. IEEE1394 Board correctly. C Unplug the IEEE1394 interface cable which is a problem with the finisher. UTILITY\1394 Important ❒ For details about using the utility tool for 1394 Interface Unit Type1045 which is attached to the printer. See "Setting Up" in the Setup Guide. Troubleshooting...
Maintenance Guide
Page 83
... your sales or service representative. Hardware Problem Option RAM The printer identified an optional RAM error. sentative. 4 Hardware Problem Staple Unit There is misfeed in the paper tray 3. Turn the power switch off and then on . Error & Status Messages on the Control Panel Messages/Second messages Description Solution Hardware Problem NV-RAM The printer identified a Mem- Replace the User Account Enory Switch (User Account En- hance Unit) error. I /F, re- See p.94...
... your sales or service representative. Hardware Problem Option RAM The printer identified an optional RAM error. sentative. 4 Hardware Problem Staple Unit There is misfeed in the paper tray 3. Turn the power switch off and then on . Error & Status Messages on the Control Panel Messages/Second messages Description Solution Hardware Problem NV-RAM The printer identified a Mem- Replace the User Account Enory Switch (User Account En- hance Unit) error. I /F, re- See p.94...
Maintenance Guide
Page 84
... the correct password the control panel is not applicable. 2:The paper type and size loaded in the tray. previous display appears. Invalid Password Try Again The entered password with the operational panel. types. If you use the Locked Print feature, make sure to cancel the print job. with the control panel. HDD Not Installed The user tries to print the Lacked Print data without HDD...
... the correct password the control panel is not applicable. 2:The paper type and size loaded in the tray. previous display appears. Invalid Password Try Again The entered password with the operational panel. types. If you use the Locked Print feature, make sure to cancel the print job. with the control panel. HDD Not Installed The user tries to print the Lacked Print data without HDD...
Maintenance Guide
Page 85
...: Finisher /Open Front Cover There is a misfeed in the finisher. Error & Status Messages on the top of the punchwast box. lowing the instructions inside the front cover. See p.102 "Removing Punchhole Chips" When the message appears 4 even the punch wast box is invalid for Duplex Tray. #: tray number Change the setting of punch chips. Turn the power switch off and...
...: Finisher /Open Front Cover There is a misfeed in the finisher. Error & Status Messages on the top of the punchwast box. lowing the instructions inside the front cover. See p.102 "Removing Punchhole Chips" When the message appears 4 even the punch wast box is invalid for Duplex Tray. #: tray number Change the setting of punch chips. Turn the power switch off and...
Maintenance Guide
Page 86
...Remove and re-install the duplex unit. Remove Paper Mailbox Tray # The output tray # of the optional 4-bin Mailbox is time to the duplex unit. Unit(TypeD) It is full. #:mailbox tray number Remove paper from the intray is full. See p.1 "Replacing Consumables and ...error is full Remove paper from all output trays. For more information, see p.96 "When "Remove Misfeed Y: Paper Tray" Appears". See p.94 "When "Remove Misfeed R: Finisher" Appears". plex feed unit. Remove Misfeed: Duplex Unit There is a misfeed in the du- /See Instructions in the spec- Troubleshooting...
...Remove and re-install the duplex unit. Remove Paper Mailbox Tray # The output tray # of the optional 4-bin Mailbox is time to the duplex unit. Unit(TypeD) It is full. #:mailbox tray number Remove paper from the intray is full. See p.1 "Replacing Consumables and ...error is full Remove paper from all output trays. For more information, see p.96 "When "Remove Misfeed Y: Paper Tray" Appears". See p.94 "When "Remove Misfeed R: Finisher" Appears". plex feed unit. Remove Misfeed: Duplex Unit There is a misfeed in the du- /See Instructions in the spec- Troubleshooting...
Maintenance Guide
Page 88
... Maintenance Kit". See "Setting Up" in the Setup Guide. See p.1 "Replacing Consuma- Troubleshooting Messages/Second messages Description Solution Replace Waste Toner (Type E) It is not set . Replace a waste toner bottle. Set the toner cartridge (C) correctly. Unit Correctly The indicated development Set the indicated development /Yellow/Magenta Cy- 4 an/Black unit(s) is/are not set correctly, or is not set cor- Reset Duplex Unit Correctly The...
... Maintenance Kit". See "Setting Up" in the Setup Guide. See p.1 "Replacing Consuma- Troubleshooting Messages/Second messages Description Solution Replace Waste Toner (Type E) It is not set . Replace a waste toner bottle. Set the toner cartridge (C) correctly. Unit Correctly The indicated development Set the indicated development /Yellow/Magenta Cy- 4 an/Black unit(s) is/are not set correctly, or is not set cor- Reset Duplex Unit Correctly The...
Maintenance Guide
Page 89
... The indicated toner cartridge is not set. Contact your sales or service 4 rectly, or is not set correctly. Reset Toner Yellow The indicated toner cartridge Set the indicated toner car- See "Setting Up" in the Setup Guide. Replace the installed memory. Be sure to use the correct driver. 79 Error & Status Messages on the Control Panel Messages/Second messages Description Solution Reset Toner Cyan The indicated toner cartridge...
... The indicated toner cartridge is not set. Contact your sales or service 4 rectly, or is not set correctly. Reset Toner Yellow The indicated toner cartridge Set the indicated toner car- See "Setting Up" in the Setup Guide. Replace the installed memory. Be sure to use the correct driver. 79 Error & Status Messages on the Control Panel Messages/Second messages Description Solution Reset Toner Cyan The indicated toner cartridge...
Maintenance Guide
Page 91
Turn on ? Does the Online indicator Press {On Line} so the indicator lights. See p.47 "Paper and Other Media Supported by This Printer". 4 Can you using the correct interface cable? See "Printing a Configuration Page" in Administrator Reference 2. 81 If there are fastened securely. resentative. Are you print a configura- See "Appendix" in Administrator Reference 2. stay on the power switch. Does the Error indicator stay red? Is paper loaded...
Turn on ? Does the Online indicator Press {On Line} so the indicator lights. See p.47 "Paper and Other Media Supported by This Printer". 4 Can you using the correct interface cable? See "Printing a Configuration Page" in Administrator Reference 2. 81 If there are fastened securely. resentative. Are you print a configura- See "Appendix" in Administrator Reference 2. stay on the power switch. Does the Error indicator stay red? Is paper loaded...
Maintenance Guide
Page 92
... printer. ❖ If the printer is connected to the computer using the interface cable Make sure the following port(s).] box to select the icon of printers connected. • Windows 95/98/Me A Click [Start], point to [Settings] and then click [Printers]. 4 B Click to confirm that the correct port is selected. • Windows XP A Access the [Printers and Faxes] window from [Start] on the taskbar. C Click the [Port] tab. Next, on the [File] menu...
... printer. ❖ If the printer is connected to the computer using the interface cable Make sure the following port(s).] box to select the icon of printers connected. • Windows 95/98/Me A Click [Start], point to [Settings] and then click [Printers]. 4 B Click to confirm that the correct port is selected. • Windows XP A Access the [Printers and Faxes] window from [Start] on the taskbar. C Click the [Port] tab. Next, on the [File] menu...
Maintenance Guide
Page 94
... printer driver's [Change Use Setting] dialog box. You might be printing on paper smaller than the paper size selected in the printer driver's [Advanced] dialog box under the [Print Quality] tab. • RPCS Select "CMY+K" for the Color/Black and White under the printer driver's [Print Settings] tab. See the printer driver's Help file. 84 Color documents are printed. For more information, see the printer driver's Help file...
... printer driver's [Change Use Setting] dialog box. You might be printing on paper smaller than the paper size selected in the printer driver's [Advanced] dialog box under the [Print Quality] tab. • RPCS Select "CMY+K" for the Color/Black and White under the printer driver's [Print Settings] tab. See the printer driver's Help file. 84 Color documents are printed. For more information, see the printer driver's Help file...
Maintenance Guide
Page 95
... information, see the printer driver's Help file. Note ❒ To maintain the best quality, color adjustment is dirty. Just wait until printing starts. The printer might be set to replace the Pa- Contact your sales or service representative to the Energy Saver mode. Wait for the printer to warm up, and this takes time until it . Other Printing Problems Status Possible Causes, Descriptions...
... information, see the printer driver's Help file. Note ❒ To maintain the best quality, color adjustment is dirty. Just wait until printing starts. The printer might be set to replace the Pa- Contact your sales or service representative to the Energy Saver mode. Wait for the printer to warm up, and this takes time until it . Other Printing Problems Status Possible Causes, Descriptions...
Maintenance Guide
Page 96
.... Solid lines are using the printer driver. See the printer driver's Help file. 86 Troubleshooting Status Possible Causes, Descriptions, and Solutions Output are not delivered to the selected tray you are printed as broken lines. • PCL 5c/PostScript Change the [Dithering] setting in the Advanced dialog box under the printer driver's [Print Quality] tab. • RPCS Change the [Dithering] setting under the [Image Adjustments] tab in the [Change User Settings] dialog...
.... Solid lines are using the printer driver. See the printer driver's Help file. 86 Troubleshooting Status Possible Causes, Descriptions, and Solutions Output are not delivered to the selected tray you are printed as broken lines. • PCL 5c/PostScript Change the [Dithering] setting in the Advanced dialog box under the printer driver's [Print Quality] tab. • RPCS Change the [Dithering] setting under the [Image Adjustments] tab in the [Change User Settings] dialog...
Maintenance Guide
Page 97
... the temperature. Other Printing Problems Status Possible Causes, Descriptions, and Solutions The image is a Adjust the image density. The feed direction you move the printer from the image on postcards, so be sure to be the same. The control panel error message Open the front cover of the page is printed in Option Setup of data to correct it . If...
... the temperature. Other Printing Problems Status Possible Causes, Descriptions, and Solutions The image is a Adjust the image density. The feed direction you move the printer from the image on postcards, so be sure to be the same. The control panel error message Open the front cover of the page is printed in Option Setup of data to correct it . If...