User Guide
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... --------- 4.3 Sending Toner Low Information to the Service Company 4.3 Cleaning the Machine 4.4 Managing the Toner Cartridge 4.7 Automatic Document Feeder Rubber Pad Replacement 4.10 5 Troubleshooting Clearing Paper Jams 5.1 LCD Error Messages 5.5 Fax Problems 5.7 General Printing Problems (MFP model only 5.9 Print Quality Problems 5.11 Appendix Connecting Other Devices to the Phone line A.1 Specifications A.4 Safety Information...
... --------- 4.3 Sending Toner Low Information to the Service Company 4.3 Cleaning the Machine 4.4 Managing the Toner Cartridge 4.7 Automatic Document Feeder Rubber Pad Replacement 4.10 5 Troubleshooting Clearing Paper Jams 5.1 LCD Error Messages 5.5 Fax Problems 5.7 General Printing Problems (MFP model only 5.9 Print Quality Problems 5.11 Appendix Connecting Other Devices to the Phone line A.1 Specifications A.4 Safety Information...
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Carefully remove the jammed document. 3. Troubleshooting 5.1 Do not pull the document out of the slot. Close the front panel firmly until it , 'DOCUMENT JAM' appears on the display. Clearing Paper Jams Document Jams While Sending a Fax If a document jams while you do this, it could harm your machine. 1. If you are sending it clicks into place. Lift the front panel by grabbing the panel along the top edge. 2.
Carefully remove the jammed document. 3. Troubleshooting 5.1 Do not pull the document out of the slot. Close the front panel firmly until it , 'DOCUMENT JAM' appears on the display. Clearing Paper Jams Document Jams While Sending a Fax If a document jams while you do this, it could harm your machine. 1. If you are sending it clicks into place. Lift the front panel by grabbing the panel along the top edge. 2.
User Guide
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...are polling and have used an incorrect poll code. Press Stop and clear the jam. A fax has not been received successfully. TONER LOW The toner is off-line. 5.6 Troubleshooting Take out the toner cartridge and gently shake it cools down. Ask the sender to your ...unit has overheated. Wait until it . A power failure has occurred. See page 5.1. The remote fax machine you have their fax unit loaded with the facsimile communications...
...are polling and have used an incorrect poll code. Press Stop and clear the jam. A fax has not been received successfully. TONER LOW The toner is off-line. 5.6 Troubleshooting Take out the toner cartridge and gently shake it cools down. Ask the sender to your ...unit has overheated. Wait until it . A power failure has occurred. See page 5.1. The remote fax machine you have their fax unit loaded with the facsimile communications...
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...8226; Make sure that the phone socket in the wall by plugging in the memory correctly. • Print a Phonebook list. Your machine cannot receive faxes manually. No dial tone. • Check that the phone line is connected properly. • Check that the cover is not wrinkled and you ...? • Make sure that the numbers are sending to, to see if it can receive your socket is active. Troubleshooting 5.7 You cannot receive faxes automatically. • The FAX mode should show up the handset of the machine before you are not working , there is no display and the buttons...
...8226; Make sure that the phone socket in the wall by plugging in the memory correctly. • Print a Phonebook list. Your machine cannot receive faxes manually. No dial tone. • Check that the phone line is connected properly. • Check that the cover is not wrinkled and you ...? • Make sure that the numbers are sending to, to see if it can receive your socket is active. Troubleshooting 5.7 You cannot receive faxes automatically. • The FAX mode should show up the handset of the machine before you are not working , there is no display and the buttons...
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... shows a 'MEMORY FULL' message, delete any documents you send. Symptom You cannot poll another fax machine. • The other fax machine may be empty. Cause and Solution • The fax machine you are lines on other machine operator and ask them to sort out the problem. There...code. • The machine sending you the fax may be faulty. • The fax machine sending you a fax may have chosen the wrong paper settings in the memory. • There may not be enough memory to choose a proper paper size. 5.8 Troubleshooting or documents you no longer need from the memory...
... shows a 'MEMORY FULL' message, delete any documents you send. Symptom You cannot poll another fax machine. • The other fax machine may be empty. Cause and Solution • The fax machine you are lines on other machine operator and ask them to sort out the problem. There...code. • The machine sending you the fax may be faulty. • The fax machine sending you a fax may have chosen the wrong paper settings in the memory. • There may not be enough memory to choose a proper paper size. 5.8 Troubleshooting or documents you no longer need from the memory...
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... be on page 4.2. • The surface of faded and smeared defects may be dirty. AaBbCc • The paper may not meet paper specifications. Troubleshooting 5.11 See "Cleaning the Inside" on page 3.5. • If the whole page is too moist or too rough). You may need cleaning. If... may not meet paApaerBsbpCecifications (for PC printing on pAaageBb4C.6c. • The paper pAaathBmbCayc need cleaning. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for example, the paper is light, Toner Save Mode may be able to temporarily extend the ...
... be on page 4.2. • The surface of faded and smeared defects may be dirty. AaBbCc • The paper may not meet paper specifications. Troubleshooting 5.11 See "Cleaning the Inside" on page 3.5. • If the whole page is too moist or too rough). You may need cleaning. If... may not meet paApaerBsbpCecifications (for PC printing on pAaageBb4C.6c. • The paper pAaathBmbCayc need cleaning. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for example, the paper is light, Toner Save Mode may be able to temporarily extend the ...
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...is bad. See "Vertical repetitive defects" on page 4.6. • Check the paper type and quality. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • The paper lot is uneven or the paper AaBbhCacs ... • Check the printer's environment; See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Try installing a new toner cartridge. 5.12 Troubleshooting Problem Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Gray background ...
...is bad. See "Vertical repetitive defects" on page 4.6. • Check the paper type and quality. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • The paper lot is uneven or the paper AaBbhCacs ... • Check the printer's environment; See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Try installing a new toner cartridge. 5.12 Troubleshooting Problem Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Gray background ...
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... back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be too slick. Troubleshooting 5.13 Contact a service representative. AAaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The paper may be damaged. Printing on seams can cause this problem.... AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Background scatter • The toner cartridge may be too damp. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • If characters are improperly formed, producing hollow images...
... back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be too slick. Troubleshooting 5.13 Contact a service representative. AAaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The paper may be damaged. Printing on seams can cause this problem.... AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Background scatter • The toner cartridge may be too damp. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • If characters are improperly formed, producing hollow images...
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... AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The toner cartridge may require repairs. See "Paper Type and AaBbCScize" for faxing on page 1.15 and "Selecting Print Media" AaBbCfocr PC printing on page 3.5. • Make sure that paper...paper stack. • Check the paper type and quAalaitBy.bBCocth high temperature and humidity will cause Size" for faxing on page p1a.p1e5AAAr aaaacnBuBBdrbbbl."CCCSSccceeleec"tPinagpePrriTnytpMe eadniad" for PC printing on page 4.6. • Check if the...and quality. Clean inside the machine. Contact a service representative. 5.14 Troubleshooting
... AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The toner cartridge may require repairs. See "Paper Type and AaBbCScize" for faxing on page 1.15 and "Selecting Print Media" AaBbCfocr PC printing on page 3.5. • Make sure that paper...paper stack. • Check the paper type and quAalaitBy.bBCocth high temperature and humidity will cause Size" for faxing on page p1a.p1e5AAAr aaaacnBuBBdrbbbl."CCCSSccceeleec"tPinagpePrriTnytpMe eadniad" for PC printing on page 4.6. • Check if the...and quality. Clean inside the machine. Contact a service representative. 5.14 Troubleshooting
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Contact a service representative. Troubleshooting 5.15 See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on the paper. Install a new toner cartridge. • If the problem persists, the printer may ... of transparency. (Because of the composition of transparency media, some character voids are normal.) • You may require repairs. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Try installing a new toner cartridge. • If the problem persists, the printer...
Contact a service representative. Troubleshooting 5.15 See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on the paper. Install a new toner cartridge. • If the problem persists, the printer may ... of transparency. (Because of the composition of transparency media, some character voids are normal.) • You may require repairs. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Try installing a new toner cartridge. • If the problem persists, the printer...
User Guide
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...4.3 reports, printing 2.33 S scaling document 3.19 searching, memory 2.24 send fax 2.7 setting alert tones 2.2 date and time 1.18 fax number and name 1.19 resolution and contrast 2.8 volume 2.1 stand-alone fax system 2.2 specifications A.4 speed dialing 2.22 storing group dial 2.35 one-touch... 2.20 speed dial 2.22 supports, attaching 1.10 system options, 2.2 T tape, removing 1.9 toner cartridge installing 1.16 replacing 4.8 toner save mode 3.15 troubleshooting see problem, solving U ...
...4.3 reports, printing 2.33 S scaling document 3.19 searching, memory 2.24 send fax 2.7 setting alert tones 2.2 date and time 1.18 fax number and name 1.19 resolution and contrast 2.8 volume 2.1 stand-alone fax system 2.2 specifications A.4 speed dialing 2.22 storing group dial 2.35 one-touch... 2.20 speed dial 2.22 supports, attaching 1.10 system options, 2.2 T tape, removing 1.9 toner cartridge installing 1.16 replacing 4.8 toner save mode 3.15 troubleshooting see problem, solving U ...