Installation Guide
Page 1
... a DHCP server, the AP uses its default IP address: 192.168.0.100. Solid or blinking green: The LAN 2 port detects a speed of Use This device must be professionally installed. You can either of these options to access Insight and onboard your mobile device to add the AP by entering serial numbers and complete configuration in the Insight Manageable Devices section, tap the icon for a NETGEAR Insight setup WAX638E Insight cloud 2.5 Gbps PoE++ switch Router Internet WiFi clients with Internet connectivity. On...
... a DHCP server, the AP uses its default IP address: 192.168.0.100. Solid or blinking green: The LAN 2 port detects a speed of Use This device must be professionally installed. You can either of these options to access Insight and onboard your mobile device to add the AP by entering serial numbers and complete configuration in the Insight Manageable Devices section, tap the icon for a NETGEAR Insight setup WAX638E Insight cloud 2.5 Gbps PoE++ switch Router Internet WiFi clients with Internet connectivity. On...
User Manual
Page 6
... disable Spanning Tree Protocol 142 Enable or disable the network integrity check function 143 Enable or disable IGMP snooping 144 Enable or disable Ethernet LLDP 145 Enable or disable UPnP 146 Manage the link aggregation capability 147 Enable link aggregation for the LAN 2 port 148 Disable link aggregation for the LAN 2 port 149 Manage the multicast DNS gateway 150 Enable the multicast DNS gateway and add a policy 151 Change or remove a multicast DNS policy 152 Chapter 10 Manage and Maintain the Access Point Change the management mode to NETGEAR Insight or Web-browser 155 Change...
... disable Spanning Tree Protocol 142 Enable or disable the network integrity check function 143 Enable or disable IGMP snooping 144 Enable or disable Ethernet LLDP 145 Enable or disable UPnP 146 Manage the link aggregation capability 147 Enable link aggregation for the LAN 2 port 148 Disable link aggregation for the LAN 2 port 149 Manage the multicast DNS gateway 150 Enable the multicast DNS gateway and add a policy 151 Change or remove a multicast DNS policy 152 Chapter 10 Manage and Maintain the Access Point Change the management mode to NETGEAR Insight or Web-browser 155 Change...
User Manual
Page 10
...: Lets you configure and manage the access point remotely from your iOS or Android mobile device and connects to the Insight cloud-based management platform. About the local browser user interface and NETGEAR Insight This user manual describes the local browser user interface (UI), which you use if the access point functions as a NETGEAR Insight managed device, the settings for certain features that might not yet be supported in the local browser UI. Insight Managed WiFi 6E AXE7800...
...: Lets you configure and manage the access point remotely from your iOS or Android mobile device and connects to the Insight cloud-based management platform. About the local browser user interface and NETGEAR Insight This user manual describes the local browser user interface (UI), which you use if the access point functions as a NETGEAR Insight managed device, the settings for certain features that might not yet be supported in the local browser UI. Insight Managed WiFi 6E AXE7800...
User Manual
Page 22
...support a speed of 2.5 Gbps, the access point's Internet connection also functions at 1 Gbps, which supports speeds of 2.5 Gbps and higher, as well as an option. Otherwise, the Internet connection functions at 2.5 Gbps. Figure 5. For more information, see Change the channel for Initial Configuration User Manual If your network. Mirrors - If connected to 2.5 Gbps equipment, the access point LAN 1/PoE++ port supports Ethernet speeds up the access point with a PoE++ connection to use a PoE++ connection, the access point does not require a power adapter. Insight Managed WiFi...
...support a speed of 2.5 Gbps, the access point's Internet connection also functions at 1 Gbps, which supports speeds of 2.5 Gbps and higher, as well as an option. Otherwise, the Internet connection functions at 2.5 Gbps. Figure 5. For more information, see Change the channel for Initial Configuration User Manual If your network. Mirrors - If connected to 2.5 Gbps equipment, the access point LAN 1/PoE++ port supports Ethernet speeds up the access point with a PoE++ connection to use a PoE++ connection, the access point does not require a power adapter. Insight Managed WiFi...
User Manual
Page 23
... access point starts up, the access point might receive insufficient PoE power. For remote management of the access point (and of the Ethernet cable to a port on the access point. 2. For more information, see Connect to the access point for Initial Configuration User Manual If you use an 802.3bt (PoE++) switch and not an 802.3at (PoE+) or 802.3af (PoE) switch. For more information, see one of getting an IP address from a DHCP server (or router...
... access point starts up, the access point might receive insufficient PoE power. For remote management of the access point (and of the Ethernet cable to a port on the access point. 2. For more information, see Connect to the access point for Initial Configuration User Manual If you use an 802.3bt (PoE++) switch and not an 802.3at (PoE+) or 802.3af (PoE) switch. For more information, see one of getting an IP address from a DHCP server (or router...
User Manual
Page 26
... download the Insight app. 2. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E Connect over WiFi using the NETGEAR Insight app The NETGEAR Insight app is available for Insight Premium and Insight Pro subscribers. Install the Access Point in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point's MAC address. On your mobile device, connect over WiFi to the access point's setup WiFi network using one of the access point...
... download the Insight app. 2. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E Connect over WiFi using the NETGEAR Insight app The NETGEAR Insight app is available for Insight Premium and Insight Pro subscribers. Install the Access Point in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point's MAC address. On your mobile device, connect over WiFi to the access point's setup WiFi network using one of the access point...
User Manual
Page 30
... Configuration User Manual This is the password that functions as a DHCP server) in your local government agency. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Time Zone From the menu, select the time zone for future use for channels, power levels, and frequency ranges. You are allowed Save the password...
... Configuration User Manual This is the password that functions as a DHCP server) in your local government agency. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Time Zone From the menu, select the time zone for future use for channels, power levels, and frequency ranges. You are allowed Save the password...
User Manual
Page 37
... your network), connect a computer through an Ethernet cable to discover the IP address that you cannot see the next step. Note: You can now customize the access point settings for example, because you get a browser security warning on page 26. A login window displays. Enter the access point user name and password. You can also use a network discovery tool, or access the DHCP server to discover the IP address of the access point in the address bar of the web...
... your network), connect a computer through an Ethernet cable to discover the IP address that you cannot see the next step. Note: You can now customize the access point settings for example, because you get a browser security warning on page 26. A login window displays. Enter the access point user name and password. You can also use a network discovery tool, or access the DHCP server to discover the IP address of the access point in the address bar of the web...
User Manual
Page 44
... browser, a security warning might display because of the self-signed certificate on the device. In the pop-up window displays, click the Visit Website button. Install the Access Point in which x.x.x.x represents the domain name or IP address of your Mac user name and password and click the Update Setting button. • Mozilla Firefox: Click the ADVANCED button. Then, click the Proceed to this website link. For...
... browser, a security warning might display because of the self-signed certificate on the device. In the pop-up window displays, click the Visit Website button. Install the Access Point in which x.x.x.x represents the domain name or IP address of your Mac user name and password and click the Update Setting button. • Mozilla Firefox: Click the ADVANCED button. Then, click the Proceed to this website link. For...
User Manual
Page 59
... WiFi network name. The user name and password are not compatible with a multicast DNS (mDNS) gateway (see Connect over WiFi using the NETGEAR Insight app on page 26. Select Management > Configuration > Wireless > Basic. Manage the Basic WiFi Features 59 for which is admin. The access point can proceed, or add an exception for a new WiFi network, also referred to the access point. If you are defining the settings for the security warning. You can support a total of eight SSIDs...
... WiFi network name. The user name and password are not compatible with a multicast DNS (mDNS) gateway (see Connect over WiFi using the NETGEAR Insight app on page 26. Select Management > Configuration > Wireless > Basic. Manage the Basic WiFi Features 59 for which is admin. The access point can proceed, or add an exception for a new WiFi network, also referred to the access point. If you are defining the settings for the security warning. You can support a total of eight SSIDs...
User Manual
Page 68
... WiFi adapter device driver is updated to the latest version on your WiFi-enabled computer or mobile device. The default WiFi network is the SSID that is assigned to the access point. For more information, see Connect over WiFi using the correct WiFi network name (SSID) and password? • If the WiFi authentication and encryption is set a new passphrase when you initially connected to the access point. Manage the Basic WiFi Features 68 for the security warning. View or change the settings of a WiFi network...
... WiFi adapter device driver is updated to the latest version on your WiFi-enabled computer or mobile device. The default WiFi network is the SSID that is assigned to the access point. For more information, see Connect over WiFi using the correct WiFi network name (SSID) and password? • If the WiFi authentication and encryption is set a new passphrase when you initially connected to the access point. Manage the Basic WiFi Features 68 for the security warning. View or change the settings of a WiFi network...
User Manual
Page 88
... do not need to decrease the output power for example, in the same area and on or off By default, the 2.4 GHz, 5 GHz , and 6 GHz radios broadcast. A warning pop-up window closes and your country. • Channel: From the menu, select the WiFi channel for adjacent access points. To turn a radio on the same channel, interference can be helpful during configuration, network tuning, or troubleshooting. A login window displays.
... do not need to decrease the output power for example, in the same area and on or off By default, the 2.4 GHz, 5 GHz , and 6 GHz radios broadcast. A warning pop-up window closes and your country. • Channel: From the menu, select the WiFi channel for adjacent access points. To turn a radio on the same channel, interference can be helpful during configuration, network tuning, or troubleshooting. A login window displays.
User Manual
Page 92
... the default settings for the 5 GHz radio. • 80 MHz: This is assigned to the access point. If you previously added the access point to a NETGEAR Insight network location and managed the access point through an Ethernet cable or WiFi connection. 2. Select Management > Configuration > Wireless > Basic > Wireless Settings. The WiFi mode (see Change the WiFi mode for that location. To change the channel width for the 6 GHz radio. The Wireless Settings page displays. 5. Manage the Basic Radio 92 Features User Manual For...
... the default settings for the 5 GHz radio. • 80 MHz: This is assigned to the access point. If you previously added the access point to a NETGEAR Insight network location and managed the access point through an Ethernet cable or WiFi connection. 2. Select Management > Configuration > Wireless > Basic > Wireless Settings. The WiFi mode (see Change the WiFi mode for that location. To change the channel width for the 6 GHz radio. The Wireless Settings page displays. 5. Manage the Basic Radio 92 Features User Manual For...
User Manual
Page 167
... Power/Cloud LED remains solid green or solid blue. When the update is displayed on the access point, the configuration of the access point is an earlier version than the firmware version that you upgrade the access point to the access point. To revert to the access point. If your browser displays a security warning, you previously added the access point to a NETGEAR Insight network location and managed the access point through an Ethernet cable or WiFi connection. 2. The user name and password...
... Power/Cloud LED remains solid green or solid blue. When the update is displayed on the access point, the configuration of the access point is an earlier version than the firmware version that you upgrade the access point to the access point. To revert to the access point. If your browser displays a security warning, you previously added the access point to a NETGEAR Insight network location and managed the access point through an Ethernet cable or WiFi connection. 2. The user name and password...
User Manual
Page 168
... an Ethernet cable or WiFi connection. 2. A login window displays. For example, do not interrupt the reversion. Wait until the access point finishes restarting and the Power/Cloud LED remains solid green or solid blue. 7. The firmware version is reset (cleared) with the exception of the IP address, access point name, and password for the local browser UI. A warning pop-up Backup Firmware button. CAUTION: When you can load the firmware from an SFTP server: 1. The default WiFi...
... an Ethernet cable or WiFi connection. 2. A login window displays. For example, do not interrupt the reversion. Wait until the access point finishes restarting and the Power/Cloud LED remains solid green or solid blue. 7. The firmware version is reset (cleared) with the exception of the IP address, access point name, and password for the local browser UI. A warning pop-up Backup Firmware button. CAUTION: When you can load the firmware from an SFTP server: 1. The default WiFi...
User Manual
Page 222
... must use a power adapter. That is connected to the network (and Internet) over the WiFi connection to the WiFi base station. Launch a web browser from its local WiFi or wired devices to the base station. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E • WiFi repeater: The repeater sends all traffic from the base station. To configure this mode, you might need to disable the DHCP server function on one access point and then...
... must use a power adapter. That is connected to the network (and Internet) over the WiFi connection to the WiFi base station. Launch a web browser from its local WiFi or wired devices to the base station. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E • WiFi repeater: The repeater sends all traffic from the base station. To configure this mode, you might need to disable the DHCP server function on one access point and then...
User Manual
Page 245
... and 245 Troubleshooting User Manual That is not switched off. • Make sure that you are using the NETGEAR power adapter for another NETGEAR product or a third-party power adapter. Disconnect the access point from its factory default settings. If it is plugged into a power strip, make sure that the power strip is turned on. Power/Cloud LED remains solid amber When you connect the access point to a power source, the Power/Cloud LED lights solid amber initially, then blinks amber slowly...
... and 245 Troubleshooting User Manual That is not switched off. • Make sure that you are using the NETGEAR power adapter for another NETGEAR product or a third-party power adapter. Disconnect the access point from its factory default settings. If it is plugged into a power strip, make sure that the power strip is turned on. Power/Cloud LED remains solid amber When you connect the access point to a power source, the Power/Cloud LED lights solid amber initially, then blinks amber slowly...
User Manual
Page 246
... connected to make sure that the DHCP client of the access point is enabled (see Disable the DHCP client and specify a fixed IP address on page 136). Note: If the access point receives power at the 802.3at (PoE+) level, the access point limits its operation to reset the access point on page 137), that your network does not include a DHCP server, you might need to a power source, the Power/Cloud LED lights solid amber temporarily and then turns...
... connected to make sure that the DHCP client of the access point is enabled (see Disable the DHCP client and specify a fixed IP address on page 136). Note: If the access point receives power at the 802.3at (PoE+) level, the access point limits its operation to reset the access point on page 137), that your network does not include a DHCP server, you might need to a power source, the Power/Cloud LED lights solid amber temporarily and then turns...
User Manual
Page 248
... and to a root using the Insight app on each root is disabled (see Connect the access point as follows: - If the error persists, a hardware problem might exist. Power/Cloud LED does not stop blinking amber, green, and blue, the node cannot connect. By default, the radios are enabled and the WLAN LEDs light as a node to your Insight account. Diagnostics and 248 Troubleshooting User Manual Check the following items or...
... and to a root using the Insight app on each root is disabled (see Connect the access point as follows: - If the error persists, a hardware problem might exist. Power/Cloud LED does not stop blinking amber, green, and blue, the node cannot connect. By default, the radios are enabled and the WLAN LEDs light as a node to your Insight account. Diagnostics and 248 Troubleshooting User Manual Check the following items or...
User Manual
Page 249
... is making its first connection with the root that you add the access point as a node to an Insight network location that includes one or more information, see Connect the access point as follows during the initial sync. The access point requires power at netgear.com/support. If the error persists, a hardware problem might exist. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E • If you do not use...
... is making its first connection with the root that you add the access point as a node to an Insight network location that includes one or more information, see Connect the access point as follows during the initial sync. The access point requires power at netgear.com/support. If the error persists, a hardware problem might exist. Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E • If you do not use...