User Guide
Page 3
... Performing a System Status Check 12 Creating a Backup Copy of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii B Table of Contents Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System Requirements... Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP...
... Performing a System Status Check 12 Creating a Backup Copy of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii B Table of Contents Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System Requirements... Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP...
User Guide
Page 5
...You Begin When using your dealer or local power company. • Do not overload outlets or extension cords, as vases, on the cable modem when disconnecting or reconnecting the Ethernet cable from the device. • Place this device in a location that included the use only the provided... before you operate this device. They may be in the AC outlet to cords where they are dangerous. Safety and Regulatory Information • Motorola SURFboard • User Guide v Pay particular attention to which this device to avoid damaging the device by items placed upon or against them ...
...You Begin When using your dealer or local power company. • Do not overload outlets or extension cords, as vases, on the cable modem when disconnecting or reconnecting the Ethernet cable from the device. • Place this device in a location that included the use only the provided... before you operate this device. They may be in the AC outlet to cords where they are dangerous. Safety and Regulatory Information • Motorola SURFboard • User Guide v Pay particular attention to which this device to avoid damaging the device by items placed upon or against them ...
User Guide
Page 9
... Use the cable to connect to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580 Contact Information...
... Use the cable to connect to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580 Contact Information...
User Guide
Page 12
...(WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4 DO NOT use the USB port to connect a Mac, UNIX, or Linux... computer Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, ...
...(WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4 DO NOT use the USB port to connect a Mac, UNIX, or Linux... computer Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, ...
User Guide
Page 13
...computer -OR- Hand-tighten the connectors to lightning could create a safety hazard and damage the product. 1. Push the WPS Pairing Button on the modem and on the modem. 4. Do not route the USB and/or Ethernet cable(s) outside of the coaxial cable to your WPS-enabled device. 7. Select the Internet ... is connected to access the Wi-Fi wizard -OR- Plug the other devices. Wi-Fi set up with CD-ROM -OR- Installing the Modem • Motorola SURFboard • User Guide 5 Connect the other end of the building. Insert the Ethernet cord from the modem to the Cable connector on the...
...computer -OR- Hand-tighten the connectors to lightning could create a safety hazard and damage the product. 1. Push the WPS Pairing Button on the modem and on the modem. 4. Do not route the USB and/or Ethernet cable(s) outside of the coaxial cable to your WPS-enabled device. 7. Select the Internet ... is connected to access the Wi-Fi wizard -OR- Plug the other devices. Wi-Fi set up with CD-ROM -OR- Installing the Modem • Motorola SURFboard • User Guide 5 Connect the other end of the building. Insert the Ethernet cord from the modem to the Cable connector on the...
User Guide
Page 14
... maximum screw head diameter 2.5 mm (0.10") minimum screw head to wall spacing Note: If possible, mount the modem to mount the gateway. B Wall Mounting the Modem If you choose to mount the wireless modem on a wall, do the following before starting: • Locate the unit as specified by the local or national...screws with a flat underside and maximum screw head diameter of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Motorola SURFboard • User Guide 6 See the dimensioned view below for the spacing needed for mounting the...
... maximum screw head diameter 2.5 mm (0.10") minimum screw head to wall spacing Note: If possible, mount the modem to mount the gateway. B Wall Mounting the Modem If you choose to mount the wireless modem on a wall, do the following before starting: • Locate the unit as specified by the local or national...screws with a flat underside and maximum screw head diameter of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Motorola SURFboard • User Guide 6 See the dimensioned view below for the spacing needed for mounting the...
User Guide
Page 15
Re-plug the power cord into the +12VDC Power connector on the wall to water, gas, or electrical lines. 1. Installing the Modem • Motorola SURFboard • User Guide 7 Select an appropriate depth and diameter to drill the holes to select the appropriate depth and diameter. 3. Arrange... must be .10 inch (2.5 mm) between the wall and underside of the screw head. 2. Position and secure the wall mounting template on the gateway and the electrical outlet. 5. B Before drilling holes in the wall, check the structure for potential damage to mark the holes. There must determine ...
Re-plug the power cord into the +12VDC Power connector on the wall to water, gas, or electrical lines. 1. Installing the Modem • Motorola SURFboard • User Guide 7 Select an appropriate depth and diameter to drill the holes to select the appropriate depth and diameter. 3. Arrange... must be .10 inch (2.5 mm) between the wall and underside of the screw head. 2. Position and secure the wall mounting template on the gateway and the electrical outlet. 5. B Before drilling holes in the wall, check the structure for potential damage to mark the holes. There must determine ...
User Guide
Page 16
B Installing the Modem • Motorola SURFboard • User Guide 8 Wall Mounting Template Print the wall mounting template for use during installation.
B Installing the Modem • Motorola SURFboard • User Guide 8 Wall Mounting Template Print the wall mounting template for use during installation.
User Guide
Page 17
...default Username; admin. 4. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the Internet PROTECT YOUR NETWORK - Type in again using the defaults. motorola. 5. CHANGE THE DEFAULT PASSWORDS! Retype your configurations. 1. Click Apply... to the Internet • Motorola SURFboard • User Guide 9 Before resetting the modem, create a backup copy of your new username in the...
...default Username; admin. 4. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the Internet PROTECT YOUR NETWORK - Type in again using the defaults. motorola. 5. CHANGE THE DEFAULT PASSWORDS! Retype your configurations. 1. Click Apply... to the Internet • Motorola SURFboard • User Guide 9 Before resetting the modem, create a backup copy of your new username in the...
User Guide
Page 18
...information. Renew the IP Address if you may need to configure your permission to continue prompt. Windows needs your modem. Click Control Panel. 3. Type in www.motorola.com. Connecting to display the Network and Sharing Center window. 4. Double-click Network Connections to display the ... for Windows XP 1. Open a browser window. 2. Click Start and then click Settings. 2. Click Continue if you can connect to the Motorola website. 10. See the Configuring TCP/IP sections for your network interface. 5. B Testing Your Internet Connection After changing the default passwords, you...
...information. Renew the IP Address if you may need to configure your permission to continue prompt. Windows needs your modem. Click Control Panel. 3. Type in www.motorola.com. Connecting to display the Network and Sharing Center window. 4. Double-click Network Connections to display the ... for Windows XP 1. Open a browser window. 2. Click Start and then click Settings. 2. Click Continue if you can connect to the Motorola website. 10. See the Configuring TCP/IP sections for your network interface. 5. B Testing Your Internet Connection After changing the default passwords, you...
User Guide
Page 19
...network connection for Windows 7 1. Select Obtain an IP address automatically and Obtain DNS server address automatically. Type exit and press Enter to the Motorola website. 9. Select Obtain an IP address automatically and Obtain DNS server address automatically. Verify and/or renew the IP Address if you are ... and type in Windows XP, Vista, or 7). Skip the next step if you cannot connect to the Internet, try restarting your computer and modem. Click the Start button and select Run. 2. Click OK to save the settings, and then click OK to display the Network and Sharing...
...network connection for Windows 7 1. Select Obtain an IP address automatically and Obtain DNS server address automatically. Type exit and press Enter to the Motorola website. 9. Select Obtain an IP address automatically and Obtain DNS server address automatically. Verify and/or renew the IP Address if you are ... and type in Windows XP, Vista, or 7). Skip the next step if you cannot connect to the Internet, try restarting your computer and modem. Click the Start button and select Run. 2. Click OK to save the settings, and then click OK to display the Network and Sharing...
User Guide
Page 20
... Copy 1. Click Restore and then click OK to your modem, what devices are functioning and to perform routine maintenance tasks. Save the backup file to a safe location on your backup file. 3. Status and Basic Settings • Motorola SURFboard • User Guide 12 Click Backup. 3. Select... Backup from the Basic menu. 2. Browse to reboot the modem. Click Save. 5. Creating a Backup Copy of Your Modem Settings After you can use it to get an at-aglance...
... Copy 1. Click Restore and then click OK to your modem, what devices are functioning and to perform routine maintenance tasks. Save the backup file to a safe location on your backup file. 3. Status and Basic Settings • Motorola SURFboard • User Guide 12 Click Backup. 3. Select... Backup from the Basic menu. 2. Browse to reboot the modem. Click Save. 5. Creating a Backup Copy of Your Modem Settings After you can use it to get an at-aglance...
User Guide
Page 22
... an Automatic Security Configuration option: Disabled - User must configure the system manually WPS (WiFi Protected) - Use the default key to the modem's interface. 2. Select the WPA/WPA2 Encryption type. 10. Enable the Primary Network. 5. Enter the name of your Wi-Fi network by ...PreShared Key setting. 9. Click Wireless. 3. Disable or select the Automatic Security Configuration (WPS or SES). 6. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 14 Log on to configure a wireless adapter. B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary ...
... an Automatic Security Configuration option: Disabled - User must configure the system manually WPS (WiFi Protected) - Use the default key to the modem's interface. 2. Select the WPA/WPA2 Encryption type. 10. Enable the Primary Network. 5. Enter the name of your Wi-Fi network by ...PreShared Key setting. 9. Click Wireless. 3. Disable or select the Automatic Security Configuration (WPS or SES). 6. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 14 Log on to configure a wireless adapter. B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary ...
User Guide
Page 23
...8226; For better security, Motorola recommends that you use a different Pre-Shared Key for 802.11N) TKIP&AES Allows both TKIP and AES-capable clients to the modem's interface. 2. Enable the Guest Network. 5. Enter a new string in to connect. • Motorola recommends using WPA2-PSK. 7.... Creating Wi-Fi Networks • Motorola SURFboard • User Guide 15 Select the Security Method: ...
...8226; For better security, Motorola recommends that you use a different Pre-Shared Key for 802.11N) TKIP&AES Allows both TKIP and AES-capable clients to the modem's interface. 2. Enable the Guest Network. 5. Enter a new string in to connect. • Motorola recommends using WPA2-PSK. 7.... Creating Wi-Fi Networks • Motorola SURFboard • User Guide 15 Select the Security Method: ...
User Guide
Page 24
... Basic. 3. Press and hold the WPS pairing button (approximately 7 seconds). Click Basic. 3. Select your network. 6. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 After logging in to the modem interface, use one of the following options to add advices. Click Basic. 3. Wait for the web page to display "Your...
... Basic. 3. Press and hold the WPS pairing button (approximately 7 seconds). Click Basic. 3. Select your network. 6. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 After logging in to the modem interface, use one of the following options to add advices. Click Basic. 3. Wait for the web page to display "Your...
User Guide
Page 25
Create Policies to the modem's interface. 2. Select the newly created policy from the pull-down menu (located beside the Remove Policy button). 4. Log in the Add New Policy field. 2. Click ... Add to the box under the desired category (Keyword List, Blocked Domain List, Allowed Domain List). 5. Enable Parental Controls 1. Setting the Parental Control Features • Motorola SURFboard • User Guide 17 Go to grow the list(s). Click Basic. 4. Click Add New Policy. 3. Click Apply. Check the Enable Parental Control box. 5. B 7 Setting...
Create Policies to the modem's interface. 2. Select the newly created policy from the pull-down menu (located beside the Remove Policy button). 4. Log in the Add New Policy field. 2. Click ... Add to the box under the desired category (Keyword List, Blocked Domain List, Allowed Domain List). 5. Enable Parental Controls 1. Setting the Parental Control Features • Motorola SURFboard • User Guide 17 Go to grow the list(s). Click Basic. 4. Click Add New Policy. 3. Click Apply. Check the Enable Parental Control box. 5. B 7 Setting...
User Guide
Page 27
...the status of your wireless clients support AES, change the WPA Encryption to verify connectivity. MODEM PROBLEM POSSIBLE SOLUTION Power light is off • Check that the SBG6580 is properly plugged... picture is connected via the Ethernet port, check the ONLINE icon to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 If you enabled WEP and configured a key on the SBG6580.... the rear panel. Call your problem, be sure to its original factory settings if the gateway is working . • Press the RESET button on the SBG6580, be sure the MAC...
...the status of your wireless clients support AES, change the WPA Encryption to verify connectivity. MODEM PROBLEM POSSIBLE SOLUTION Power light is off • Check that the SBG6580 is properly plugged... picture is connected via the Ethernet port, check the ONLINE icon to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 If you enabled WEP and configured a key on the SBG6580.... the rear panel. Call your problem, be sure to its original factory settings if the gateway is working . • Press the RESET button on the SBG6580, be sure the MAC...
User Guide
Page 31
...specifically supported, may work with DoS protection and intrusion prevention; Product Specifications • Motorola SURFboard • User Guide 23 port, packet, and URL keyword filtering; SPI firewall with this cable modem) Macintosh: Power PC or later; L2TPv2 Wi-Fi LAN 802.11b/g/n Wi-Fi..., Pentium, or later; OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; Windows Vista™, 2000, or XP or Linux® with Ethernet connection (older versions of ALGs; B ...
...specifically supported, may work with DoS protection and intrusion prevention; Product Specifications • Motorola SURFboard • User Guide 23 port, packet, and URL keyword filtering; SPI firewall with this cable modem) Macintosh: Power PC or later; L2TPv2 Wi-Fi LAN 802.11b/g/n Wi-Fi..., Pentium, or later; OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; Windows Vista™, 2000, or XP or Linux® with Ethernet connection (older versions of ALGs; B ...
User Guide
Page 32
...States export laws. Software provided by destroying the original and all copies of this License. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044 Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, ..., any copies not transferred. The Software is never sold. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE...
...States export laws. Software provided by destroying the original and all copies of this License. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044 Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, ..., any copies not transferred. The Software is never sold. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE...
User Guide
Page 34
...upon which result from normal wear and tear under normal use or application, improper installation, improper testing or unauthorized repair; Motorola's warranties apply only to a Product that the operation of the Product will perform error free or without bugs. What additional... apply to you. B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that you may...
...upon which result from normal wear and tear under normal use or application, improper installation, improper testing or unauthorized repair; Motorola's warranties apply only to a Product that the operation of the Product will perform error free or without bugs. What additional... apply to you. B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that you may...