User Manual
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... disabled via DOCSIS® configuration file. On (Receive and Send - High-speed Gigabit Ethernet) - G Modem is successfully registered but Network Access Control (NACO) is faulty. H Performing firmware upgrade. D Downstream and ... Upstream Range D Network Connect E / / / LINK/Channel Bond F Power Off G / Network Access Off H / Firmware Upgrade in Progress - Off - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). Modem processing for DHCP, TFTP, and TOD. On (Receive and Send - Flashing E Ready. B Scanning downstream frequencies.
... disabled via DOCSIS® configuration file. On (Receive and Send - High-speed Gigabit Ethernet) - G Modem is successfully registered but Network Access Control (NACO) is faulty. H Performing firmware upgrade. D Downstream and ... Upstream Range D Network Connect E / / / LINK/Channel Bond F Power Off G / Network Access Off H / Firmware Upgrade in Progress - Off - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). Modem processing for DHCP, TFTP, and TOD. On (Receive and Send - Flashing E Ready. B Scanning downstream frequencies.
User Manual
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Modem looks for downstream (Note B) No Did CM get TOD? No.... 571642-001-a 05/09 No Next 6MHz Scan No Yes Using UCD information begin ranging power at each frequency. Modem issues a DHCP broadcast. (Note D) Yes Using TFTP server & filename from DHCP, download the TFTP configuration file No...? Yes Key Authorization No Complete registration with CMTS Initialization Complete (Note E) Motorola, the stylized M Logo, and SURFboard are the property of their respective owners. © Motorola Inc. 2009. Modem POST (Note A) CM assigned IP address POST Passed Yes Hardware failure,...
Modem looks for downstream (Note B) No Did CM get TOD? No.... 571642-001-a 05/09 No Next 6MHz Scan No Yes Using UCD information begin ranging power at each frequency. Modem issues a DHCP broadcast. (Note D) Yes Using TFTP server & filename from DHCP, download the TFTP configuration file No...? Yes Key Authorization No Complete registration with CMTS Initialization Complete (Note E) Motorola, the stylized M Logo, and SURFboard are the property of their respective owners. © Motorola Inc. 2009. Modem POST (Note A) CM assigned IP address POST Passed Yes Hardware failure,...
User Guide
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... REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS - Do not place objects filled with national wiring codes and conform to allow for connections to the modem also be protected by local lightning strikes and other objects. To ensure regulatory and safety compliance, use of fire or electric shock...that complies with any other electrical surges. Use only a main line cord that included the use only the provided power and interface cables and install them . Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are...
... REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS - Do not place objects filled with national wiring codes and conform to allow for connections to the modem also be protected by local lightning strikes and other objects. To ensure regulatory and safety compliance, use of fire or electric shock...that complies with any other electrical surges. Use only a main line cord that included the use only the provided power and interface cables and install them . Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are...
User Guide
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....93 of the FCC rules as a Class B digital device.. FCC DECLARATION OF CONFORMITY Motorola Inc, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that to part 15 of cable entry as close to remove dust. • Do not use cleaning fluid or similar chemicals... est conforme à la norme NMB-003 du Canada. Do not spray cleaners directly on a circuit different from that the SB6120 SURFboard® DOCSIS® 3.0 Cable Modem complies with the limits for help. SAVE THESE INSTRUCTIONS Note to determine that exceeds 40 ºC. ii This device complies with ...
....93 of the FCC rules as a Class B digital device.. FCC DECLARATION OF CONFORMITY Motorola Inc, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that to part 15 of cable entry as close to remove dust. • Do not use cleaning fluid or similar chemicals... est conforme à la norme NMB-003 du Canada. Do not spray cleaners directly on a circuit different from that the SB6120 SURFboard® DOCSIS® 3.0 Cable Modem complies with the limits for help. SAVE THESE INSTRUCTIONS Note to determine that exceeds 40 ºC. ii This device complies with ...
User Guide
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... such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your Motorola Equipment Please do not dispose of Certain Hazardous Substances in Electrical Equipment (RoHS) Directive 2002/95/EC CARING FOR THE ENVIRONMENT... see this product with residential or commercial waste. iii Please visit www.motorola.com/recycle for your residential or commercial waste. Declare under our sole responsibility that the SB6120 SURFboard DOCSIS 3.0 Cable Modem series To which the declaration relates is in conformity with the following standards...
... such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your Motorola Equipment Please do not dispose of Certain Hazardous Substances in Electrical Equipment (RoHS) Directive 2002/95/EC CARING FOR THE ENVIRONMENT... see this product with residential or commercial waste. iii Please visit www.motorola.com/recycle for your residential or commercial waste. Declare under our sole responsibility that the SB6120 SURFboard DOCSIS 3.0 Cable Modem series To which the declaration relates is in conformity with the following standards...
User Guide
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...of the Product. iv SOFTWARE LICENSE SB6120 SURFboard DOCSIS 3.0 Cable Modem Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. Motorola and its 3rd party licensors. The Product is never sold. Motorola licenses the Software to the original ... DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). If you transfer the Software, you from the manufacturers of the Software (if applicable) in violation...
...of the Product. iv SOFTWARE LICENSE SB6120 SURFboard DOCSIS 3.0 Cable Modem Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. Motorola and its 3rd party licensors. The Product is never sold. Motorola licenses the Software to the original ... DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). If you transfer the Software, you from the manufacturers of the Software (if applicable) in violation...
User Guide
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... contact information. 5 Frequently Asked Questions - contains a list of special precautions, and how to common questions about the SB6120 cable modem. 6 Glossary - Just open your cable modem is always online. introduces your SB6120 cable modem, informs you have a new Motorola SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! It provides high-speed access to fix common problems. 4 Contact Us - provides suggestions to the Internet and...
... contact information. 5 Frequently Asked Questions - contains a list of special precautions, and how to common questions about the SB6120 cable modem. 6 Glossary - Just open your cable modem is always online. introduces your SB6120 cable modem, informs you have a new Motorola SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! It provides high-speed access to fix common problems. 4 Contact Us - provides suggestions to the Internet and...
User Guide
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The LINK light flashes when the cable modem is connected via the Ethernet port Ethernet (10Base-T) or Fast detected Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection from SB6120 to your PC During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. Key Light 1 Off Power is ... channels 4 Internet Scanning for configuration Connected to Internet connection failed parameters 5 No connection to Transmitting or receiving Amber: A device, computer the SB6120 data on Ethernet port or hub, is transferring data. 2 1 OVERVIEW Front Panel The...
The LINK light flashes when the cable modem is connected via the Ethernet port Ethernet (10Base-T) or Fast detected Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection from SB6120 to your PC During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. Key Light 1 Off Power is ... channels 4 Internet Scanning for configuration Connected to Internet connection failed parameters 5 No connection to Transmitting or receiving Amber: A device, computer the SB6120 data on Ethernet port or hub, is transferring data. 2 1 OVERVIEW Front Panel The...
User Guide
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Rear Panel The rear panel contains cabling connectors and the power receptacle. LINK light is blue for high-speed Ethernet connection (Gigabit) from the SB6120 to power for the modem 3 1 OVERVIEW Optional LED operation available in some locations: RECEIVE and SEND lights are blue when the downstream and upstream channels are connected with an RJ-45 connector 2 CABLE Connection to the coaxial cable (coax) outlet 3 +12VDC Connection to your computer. Key Item Description 1 ETHERNET Connection to Ethernet equipped computers using a cable terminated with bonded channels.
Rear Panel The rear panel contains cabling connectors and the power receptacle. LINK light is blue for high-speed Ethernet connection (Gigabit) from the SB6120 to power for the modem 3 1 OVERVIEW Optional LED operation available in some locations: RECEIVE and SEND lights are blue when the downstream and upstream channels are connected with an RJ-45 connector 2 CABLE Connection to the coaxial cable (coax) outlet 3 +12VDC Connection to your computer. Key Item Description 1 ETHERNET Connection to Ethernet equipped computers using a cable terminated with bonded channels.
User Guide
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1 OVERVIEW Bottom Label on the SB6120 The label on the network. To receive data service, you will need to provide the MAC address marked HFC MAC ID to identify the cable modem on the bottom of the SB6120 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to your Internet Service Provider. 4
1 OVERVIEW Bottom Label on the SB6120 The label on the network. To receive data service, you will need to provide the MAC address marked HFC MAC ID to identify the cable modem on the bottom of the SB6120 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to your Internet Service Provider. 4
User Guide
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...SB6120 SURFboard DOCSIS 3.0 Cable Modem. If a TV is connected to the cable outlet, you received the following topics provide information about installing the SB6120 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Cabling and Startup for the SB6120 • Wall Mounting Your SB6120...AC electrical outlet Ethernet, Fast Ethernet, and Gigabit Ethernet cable SB6120 Quick Installation Guide Connects to use both the TV and the SB6120. The coaxial cable and RF splitter are available at consumer electronic stores. ...
...SB6120 SURFboard DOCSIS 3.0 Cable Modem. If a TV is connected to the cable outlet, you received the following topics provide information about installing the SB6120 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Cabling and Startup for the SB6120 • Wall Mounting Your SB6120...AC electrical outlet Ethernet, Fast Ethernet, and Gigabit Ethernet cable SB6120 Quick Installation Guide Connects to use both the TV and the SB6120. The coaxial cable and RF splitter are available at consumer electronic stores. ...
User Guide
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...SB6120, do not block the ventilation holes on the sides of 0°C to release any static charges. Caution! This product is capable of operating in the area. Exposure of a thunderstorm or lightning activity in an ambient temperature range of the unit. To avoid damaging the cable modem with a clean, dry cloth. Contact Motorola... Technical Support at: http://broadband.motorola.com/consumers/support or 1-877-466-8646 The product is for ...
...SB6120, do not block the ventilation holes on the sides of 0°C to release any static charges. Caution! This product is capable of operating in the area. Exposure of a thunderstorm or lightning activity in an ambient temperature range of the unit. To avoid damaging the cable modem with a clean, dry cloth. Contact Motorola... Technical Support at: http://broadband.motorola.com/consumers/support or 1-877-466-8646 The product is for ...
User Guide
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... Your computer must meet the following questions: • Do you have the latest version of the cable modem. Computer System Requirements Your SB6120 SURFboard DOCSIS 3.0 Cable Modem is not installed, follow the installation instructions provided with your Internet Service Provider the following requirements: •...Network Interface Card (GigE) is needed to access the Internet and other online services. To receive data service, you install the cable modem. If it here: 00 You should ask your Ethernet card. You can I begin to use e-mail? 2 INSTALLATION Signing...
... Your computer must meet the following questions: • Do you have the latest version of the cable modem. Computer System Requirements Your SB6120 SURFboard DOCSIS 3.0 Cable Modem is not installed, follow the installation instructions provided with your Internet Service Provider the following requirements: •...Network Interface Card (GigE) is needed to access the Internet and other online services. To receive data service, you install the cable modem. If it here: 00 You should ask your Ethernet card. You can I begin to use e-mail? 2 INSTALLATION Signing...
User Guide
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...the lights on the front panel cycle through this sequence: POWER Turns on and the cable modem is connected to the cable modem and your SB6120 by following the steps on the cable modem. Cabling and Startup for Configuring TCP/IP. Plug the power adapter cord into the electrical ...outlet. 5. Connect one end of the coaxial cable to the CABLE connector on the following pages. 7. 2 INSTALLATION...
...the lights on the front panel cycle through this sequence: POWER Turns on and the cable modem is connected to the cable modem and your SB6120 by following the steps on the cable modem. Cabling and Startup for Configuring TCP/IP. Plug the power adapter cord into the electrical ...outlet. 5. Connect one end of the coaxial cable to the CABLE connector on the following pages. 7. 2 INSTALLATION...
User Guide
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There must be sure that Fit To Page is the correct size. 11 Place the SB6120 so the keyholes on the cable modem and the electrical outlet. Be sure you print it stops against the top of the keyhole opening. Measure the printed template with a ruler to use ...as a wall mounting template. Slide the SB6120 down until it at 100% scale. Wall Mounting Template You can print the following page...
There must be sure that Fit To Page is the correct size. 11 Place the SB6120 so the keyholes on the cable modem and the electrical outlet. Be sure you print it stops against the top of the keyhole opening. Measure the printed template with a ruler to use ...as a wall mounting template. Slide the SB6120 down until it at 100% scale. Wall Mounting Template You can print the following page...
User Guide
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.... 2. 3 TROUBLESHOOTING If the solutions listed here do not solve your problem, contact Motorola Technical Support at the SB6120 and wall outlet. Call your Internet Service Provider if you cannot receive regular TV channels, your cable modem. Check the IP address. Restarting Your SB6120 Most technical issues can be resolved by restarting the power on your...
.... 2. 3 TROUBLESHOOTING If the solutions listed here do not solve your problem, contact Motorola Technical Support at the SB6120 and wall outlet. Call your Internet Service Provider if you cannot receive regular TV channels, your cable modem. Check the IP address. Restarting Your SB6120 Most technical issues can be resolved by restarting the power on your...
User Guide
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... or the higher speed 'bonded' mode. A DOCSIS 3.0 (Data Over Cable System Interface Specification) is the new standard for data transport. Your DOCSIS 3.0 SB6120 Cable Modem sends and receives information in Cable Networks. A CableLabs® Certified, DOCSIS, and Euro-DOCSIS are CableLabs ...Service Provider for high-speed data distribution over 100 Mbps. 5 FREQUENTLY ASKED QUESTIONS Here are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SB6120 cable modem is DOCSIS 3.0 certified and Euro-DOCSIS 3.0-based.
... or the higher speed 'bonded' mode. A DOCSIS 3.0 (Data Over Cable System Interface Specification) is the new standard for data transport. Your DOCSIS 3.0 SB6120 Cable Modem sends and receives information in Cable Networks. A CableLabs® Certified, DOCSIS, and Euro-DOCSIS are CableLabs ...Service Provider for high-speed data distribution over 100 Mbps. 5 FREQUENTLY ASKED QUESTIONS Here are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SB6120 cable modem is DOCSIS 3.0 certified and Euro-DOCSIS 3.0-based.
User Guide
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... change my Internet Service Provider (ISP)? A At a minimum you 'll never again want to you. 5 FREQUENTLY ASKED QUESTIONS Q If I have a cable modem, can send them? Contact your cable company for your local cable company for traditional dial-up services. Although once you've experienced the speed of video service you with your specific information...
... change my Internet Service Provider (ISP)? A At a minimum you 'll never again want to you. 5 FREQUENTLY ASKED QUESTIONS Q If I have a cable modem, can send them? Contact your cable company for your local cable company for traditional dial-up services. Although once you've experienced the speed of video service you with your specific information...
User Guide
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... . CableLabs A research consortium that defines the interface requirements for cable TV that enables a computer to 100 Mbps. Ethernet The most commonly installed Ethernet networks are drivers for cable modems and supporting equipment. 6 GLOSSARY This glossary defines terms and lists...High bandwidth network technology that tested equipment complies with the SB6120. DOCSIS The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for printers, monitors, graphics adapters, modems, Ethernet, USB, HPNA, and many others. The shield...
... . CableLabs A research consortium that defines the interface requirements for cable TV that enables a computer to 100 Mbps. Ethernet The most commonly installed Ethernet networks are drivers for cable modems and supporting equipment. 6 GLOSSARY This glossary defines terms and lists...High bandwidth network technology that tested equipment complies with the SB6120. DOCSIS The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for printers, monitors, graphics adapters, modems, Ethernet, USB, HPNA, and many others. The shield...
User Guide
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...TCP/IP two-way upstream DEFINITION An opening in both directions to and from your SB6120 SURFboard DOCSIS 3.0 Cable Modem. The most common type of protocols that divides the signal power from an input cable equally between networks. A type of your computer to provide a continuous Internet connection.... A measure of data sent from the headend and the cable modem. Mega Hertz. Transmission Control Protocol/Internet Protocol is a device that provides standards and rules for communication between two or ...
...TCP/IP two-way upstream DEFINITION An opening in both directions to and from your SB6120 SURFboard DOCSIS 3.0 Cable Modem. The most common type of protocols that divides the signal power from an input cable equally between networks. A type of your computer to provide a continuous Internet connection.... A measure of data sent from the headend and the cable modem. Mega Hertz. Transmission Control Protocol/Internet Protocol is a device that provides standards and rules for communication between two or ...