User Guide
Page 1
... modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on the Top and Front Panel and Rear Panel. Frequently ... answers to fix common problems. Contact Us Provides contact information. Installation and Configuration Overview Provides an overview and links for Service, and Computer System Requirements. SURFboard R Cable Modem
... modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on the Top and Front Panel and Rear Panel. Frequently ... answers to fix common problems. Contact Us Provides contact information. Installation and Configuration Overview Provides an overview and links for Service, and Computer System Requirements. SURFboard R Cable Modem
User Guide
Page 7
... using an Ethernet hub as shown in your home or business to the USB port on , always connected. It lets you have a new Motorola® SURFboard® cable modem. You can connect: • A single computer equipped with a Universal Serial Bus (USB) port directly to the Internet....Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Easier! For easiest set-up modems or ISDN, you're always on the SURFboard cable modem • A single computer equipped with over 50 years of cable TV expertise. It provides high-speed access to the Ethernet...
... using an Ethernet hub as shown in your home or business to the USB port on , always connected. It lets you have a new Motorola® SURFboard® cable modem. You can connect: • A single computer equipped with a Universal Serial Bus (USB) port directly to the Internet....Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Easier! For easiest set-up modems or ISDN, you're always on the SURFboard cable modem • A single computer equipped with over 50 years of cable TV expertise. It provides high-speed access to the Ethernet...
User Guide
Page 10
...Modem User Guide 4 If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects... to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to...
...Modem User Guide 4 If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects... to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to...
User Guide
Page 13
... Microsoft Windows®, Macintosh®, and UNIX® computers. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. You can upgrade your computer before you use the Ethernet connection. The USB connection requires special USB driver ... running Windows® 98 Second Edition, Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. SB5100 Series Cable Modem User Guide 7 Ethernet Card You can use the USB connection with your system configuration. ...
... Microsoft Windows®, Macintosh®, and UNIX® computers. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. You can upgrade your computer before you use the Ethernet connection. The USB connection requires special USB driver ... running Windows® 98 Second Edition, Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. SB5100 Series Cable Modem User Guide 7 Ethernet Card You can use the USB connection with your system configuration. ...
User Guide
Page 14
... & Configuration Troubleshooting FAQ Glossary License To connect a single PC running Microsoft Windows, you are using the USB port only, go to a SURFboard cable modem, we recommend using the Installation Assistant application. You can start the Installation Assistant from the Main Menu on page 40 2 If ...you can skip this step. 3 Configure TCP/IP and verify the IP address for Multiple Users" on the SURFboard Cable Modem CD-ROM. Ethernet users can use the Installation Assistant. Installation and Configuration Overview To install and configure your cable modem: 1 ...
... & Configuration Troubleshooting FAQ Glossary License To connect a single PC running Microsoft Windows, you are using the USB port only, go to a SURFboard cable modem, we recommend using the Installation Assistant application. You can start the Installation Assistant from the Main Menu on page 40 2 If ...you can skip this step. 3 Configure TCP/IP and verify the IP address for Multiple Users" on the SURFboard Cable Modem CD-ROM. Ethernet users can use the Installation Assistant. Installation and Configuration Overview To install and configure your cable modem: 1 ...
User Guide
Page 15
... S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To cable outlet (step 2) To electrical outlet (step 4) +12VDC SURFboard cable modem Always connect coaxial cable to solid green when it is connected. • Send flashes while scanning for communications. 1 Be sure your CD...electrical outlet. Hand-tighten the connectors to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is complete. This turns the SURFboard cable modem on the appropriate channels for the send (upstream) channel and ...
... S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To cable outlet (step 2) To electrical outlet (step 4) +12VDC SURFboard cable modem Always connect coaxial cable to solid green when it is connected. • Send flashes while scanning for communications. 1 Be sure your CD...electrical outlet. Hand-tighten the connectors to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is complete. This turns the SURFboard cable modem on the appropriate channels for the send (upstream) channel and ...
User Guide
Page 16
... connect both the Ethernet and USB cables to the USB port on your computer. Then perform "Setting Up a USB Driver" on the cable modem. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Connect the other end to the same computer. Connect the USB cable to the Ethernet port... for "Configuring TCP/IP" on page 22. Ethernet: Connect the provided Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Connect to either Ethernet or USB 6 Connect your computer to the Ethernet connector on...
... connect both the Ethernet and USB cables to the USB port on your computer. Then perform "Setting Up a USB Driver" on the cable modem. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Connect the other end to the same computer. Connect the USB cable to the Ethernet port... for "Configuring TCP/IP" on page 22. Ethernet: Connect the provided Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Connect to either Ethernet or USB 6 Connect your computer to the Ethernet connector on...
User Guide
Page 17
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • "Setting ... 2000" on page 16 • "Setting Up a USB Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you plug in Windows...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • "Setting ... 2000" on page 16 • "Setting Up a USB Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you plug in Windows...
User Guide
Page 18
... for the best driver for your device" is inserted in your CD-ROM drive before you plug in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. SB5100 Series Cable Modem User Guide 12 This CD contains the USB drivers and must be inserted...
... for the best driver for your device" is inserted in your CD-ROM drive before you plug in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. SB5100 Series Cable Modem User Guide 12 This CD contains the USB drivers and must be inserted...
User Guide
Page 20
... click Cancel to complete the installation. If this procedure. 9 After the window at bottom left is displayed, click Next. To install the files, insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. If an Insert Disk window similar to the one... below is the same. 14 Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, Windows system files are needed to cancel the installation and perform...
... click Cancel to complete the installation. If this procedure. 9 After the window at bottom left is displayed, click Next. To install the files, insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. If an Insert Disk window similar to the one... below is the same. 14 Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, Windows system files are needed to cancel the installation and perform...
User Guide
Page 21
... Windows 98 Second Edition, continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. The window at upper left is displayed confirming a successful installation. 10 Click Finish. When you finish setting...
... Windows 98 Second Edition, continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. The window at upper left is displayed confirming a successful installation. 10 Click Finish. When you finish setting...
User Guide
Page 22
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New Hardware window is displayed. ...1 Click Next. 2 Be sure "Search for a suitable driver for my device" is the same. SB5100 Series Cable Modem User Guide 16 Although your SURFboard cable modem model number may be different than in the images in the USB cable. A few seconds after you plug in this guide, the procedure...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New Hardware window is displayed. ...1 Click Next. 2 Be sure "Search for a suitable driver for my device" is the same. SB5100 Series Cable Modem User Guide 16 Although your SURFboard cable modem model number may be different than in the images in the USB cable. A few seconds after you plug in this guide, the procedure...
User Guide
Page 23
SB5100 Series Cable Modem User Guide 17 Otherwise, you can skip to 11. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next.
SB5100 Series Cable Modem User Guide 17 Otherwise, you can skip to 11. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next.
User Guide
Page 26
... plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish to complete the installation. Although your CD-ROM drive. Otherwise, be sure the...
... plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish to complete the installation. Although your CD-ROM drive. Otherwise, be sure the...
User Guide
Page 27
...seconds after you can continue with "Configuring TCP/IP in Windows XP" on page 30. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images in this guide, the procedure is selected. 2 ...ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is displayed. 3 Click Finish to complete the installation. If the installation is successful, the window at bottom left...
...seconds after you can continue with "Configuring TCP/IP in Windows XP" on page 30. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images in this guide, the procedure is selected. 2 ...ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is displayed. 3 Click Finish to complete the installation. If the installation is successful, the window at bottom left...
User Guide
Page 28
... computer is configured for TCP/IP (a protocol for communication between computers). Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem contains all required software.
... computer is configured for TCP/IP (a protocol for communication between computers). Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem contains all required software.
User Guide
Page 29
... modem model number may be used to connect to step 10. If TCP/IP is installed, then skip to the SURFboard cable modem. If TCP/IP is not installed for the adapter that will be different than in the images in Windows 95, Windows 98 SE, ...
... modem model number may be used to connect to step 10. If TCP/IP is installed, then skip to the SURFboard cable modem. If TCP/IP is not installed for the adapter that will be different than in the images in Windows 95, Windows 98 SE, ...
User Guide
Page 30
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK. SB5100 Series Cable Modem User Guide 24
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK. SB5100 Series Cable Modem User Guide 24
User Guide
Page 46
...computer directly to the cable modem, as shown at top left . You can serve as an Internet gateway for Multiple Users The SURFboard cable modem supports several multiple user configurations. Along with an optional hub or router, it can connect a single computer to the ... Ethernet hub, as shown at bottom left . Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet cable Cabling for up to the cable modem through the USB port. Not all service providers support multiple...
...computer directly to the cable modem, as shown at top left . You can serve as an Internet gateway for Multiple Users The SURFboard cable modem supports several multiple user configurations. Along with an optional hub or router, it can connect a single computer to the ... Ethernet hub, as shown at bottom left . Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet cable Cabling for up to the cable modem through the USB port. Not all service providers support multiple...
User Guide
Page 47
Ethernet hub or switch Ethernet cable Computer Computer Computer SB5100 Series Cable Modem User Guide 41 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cable outlet Coaxial cable SURFboard cable modem Ethernet crossover cable Ethernet You can connect up to 63 computers to an Ethernet hub connected to a SURFboard cable modem, as shown at left.
Ethernet hub or switch Ethernet cable Computer Computer Computer SB5100 Series Cable Modem User Guide 41 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cable outlet Coaxial cable SURFboard cable modem Ethernet crossover cable Ethernet You can connect up to 63 computers to an Ethernet hub connected to a SURFboard cable modem, as shown at left.