User Guide
Page 1
Installation and Configuration Overview Provides an overview and links for Service, and Computer System Requirements. SURFboard R Cable Modem SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable... modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Before You Begin Lists the items needed to install...
Installation and Configuration Overview Provides an overview and links for Service, and Computer System Requirements. SURFboard R Cable Modem SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable... modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Before You Begin Lists the items needed to install...
User Guide
Page 2
... NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. Do not spray cleaners directly on the sides of cord sets may be in the... INSERTED TO PREVENT BLADE EXPOSURE. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. Wipe the cable modem with national wiring codes. SB5100 Series Cable Modem User Guide ii WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE.
... NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. Do not spray cleaners directly on the sides of cord sets may be in the... INSERTED TO PREVENT BLADE EXPOSURE. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. Wipe the cable modem with national wiring codes. SB5100 Series Cable Modem User Guide ii WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE.
User Guide
Page 3
... the interference by Recycling When you see this symbol on a Motorola product, do not dispose of this product with your region. SB5100 Series Cable Modem User Guide iii Recycling your Motorola Equipment Please do not dispose of the product with the instructions...not cause harmful interference, and (2) this device must accept any interference received, including interference that interference will not occur in a particular installation. Operation is subject to the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the ...
... the interference by Recycling When you see this symbol on a Motorola product, do not dispose of this product with your region. SB5100 Series Cable Modem User Guide iii Recycling your Motorola Equipment Please do not dispose of the product with the instructions...not cause harmful interference, and (2) this device must accept any interference received, including interference that interference will not occur in a particular installation. Operation is subject to the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the ...
User Guide
Page 4
... Cable Modem User Guide iv This Class B digital device complies with the manufacturer's instructions as the case may make any kind, either implied or expressed, including, but not limited to provide notification of such revision or change. This device must be installed and used by permission of Microsoft Corporation. Motorola provides this publication...
... Cable Modem User Guide iv This Class B digital device complies with the manufacturer's instructions as the case may make any kind, either implied or expressed, including, but not limited to provide notification of such revision or change. This device must be installed and used by permission of Microsoft Corporation. Motorola provides this publication...
User Guide
Page 5
Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting ... Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting ... Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
User Guide
Page 7
... you have a new Motorola® SURFboard® cable modem. Introduction Congratulations, you enjoy surfing the Web without the long wait. This cable modem transmits and receives data much faster than a dial-up , use your cable modem is always online. You can use the Installation Assistant on , always ...connected. Unlike dial-up modem, your high-speed, upgradeable cable modem to connect one to the Ethernet port • Up to 63 computers to the Ethernet port on page 40 SB5100 Series Cable Modem User Guide 1 For easiest set...
... you have a new Motorola® SURFboard® cable modem. Introduction Congratulations, you enjoy surfing the Web without the long wait. This cable modem transmits and receives data much faster than a dial-up , use your cable modem is always online. You can use the Installation Assistant on , always ...connected. Unlike dial-up modem, your high-speed, upgradeable cable modem to connect one to the Ethernet port • Up to 63 computers to the Ethernet port on page 40 SB5100 Series Cable Modem User Guide 1 For easiest set...
User Guide
Page 8
If this guide. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License The model number on your Internet connection. S PC R POWER ECEIV SEND ONLINE /ACTIVI TANDB SB 5100 SURF b oard® Ca b le Mo de m Y TY E 1 2 3 4 5 6 7 SB5100 Series Cable Modem User Guide Top and Front Panel For added security, you press the Standby...
If this guide. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License The model number on your Internet connection. S PC R POWER ECEIV SEND ONLINE /ACTIVI TANDB SB 5100 SURF b oard® Ca b le Mo de m Y TY E 1 2 3 4 5 6 7 SB5100 Series Cable Modem User Guide Top and Front Panel For added security, you press the Standby...
User Guide
Page 9
... +12VDC This connector provides power to USB equipped computers. C AB LE ETHERNE T USB Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel provides cabling connectors and the power receptacle. CUSTOMER S/N:BCDFGHJKLMNP S/ N: ...PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 4 +12VDC SB5100 Series Cable Modem User Guide 3 Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an...
... +12VDC This connector provides power to USB equipped computers. C AB LE ETHERNE T USB Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel provides cabling connectors and the power receptacle. CUSTOMER S/N:BCDFGHJKLMNP S/ N: ...PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 4 +12VDC SB5100 Series Cable Modem User Guide 3 Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an...
User Guide
Page 10
... Troubleshooting FAQ Glossary License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with your ...outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to... the nearest cable outlet. SB5100 Series Cable Modem User Guide 4 If a TV is connected to the cable outlet, you received the following items with F-type connectors to connect...
... Troubleshooting FAQ Glossary License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with your ...outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to... the nearest cable outlet. SB5100 Series Cable Modem User Guide 4 If a TV is connected to the cable outlet, you received the following items with F-type connectors to connect...
User Guide
Page 11
... provider. Do not spray cleaners directly on the unit or use cleaning fluid or similar chemicals. SB5100 Series Cable Modem User Guide 5 Wipe the cable modem with static electricity: • Always first connect the coaxial cable to the grounded cable TV wall... Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on its sides. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C ABLE ETHERNET USB CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID...
... provider. Do not spray cleaners directly on the unit or use cleaning fluid or similar chemicals. SB5100 Series Cable Modem User Guide 5 Wipe the cable modem with static electricity: • Always first connect the coaxial cable to the grounded cable TV wall... Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on its sides. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C ABLE ETHERNET USB CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID...
User Guide
Page 12
SB5100 Series Cable Modem User Guide 6 To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use e-mail? Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable...
SB5100 Series Cable Modem User Guide 6 To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use e-mail? Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable...
User Guide
Page 13
...motorola.com/noflash/usb_drivers.asp. Computer System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with your Ethernet card. If it must use the USB connection with Microsoft Windows®, Macintosh®, and UNIX® computers. Introduction Before You Begin Installation...before you install the cable modem. Windows® 95, UNIX, Linux, or Macintosh computers must be installed in your SURFboard cable modem. SB5100 Series Cable Modem User Guide 7 For Microsoft Windows computers, the Installation Assistant ...
...motorola.com/noflash/usb_drivers.asp. Computer System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with your Ethernet card. If it must use the USB connection with Microsoft Windows®, Macintosh®, and UNIX® computers. Introduction Before You Begin Installation...before you install the cable modem. Windows® 95, UNIX, Linux, or Macintosh computers must be installed in your SURFboard cable modem. SB5100 Series Cable Modem User Guide 7 For Microsoft Windows computers, the Installation Assistant ...
User Guide
Page 14
.... Otherwise, to "Setting Up a USB Driver" on page 22 • Your Macintosh or UNIX user manual SB5100 Series Cable Modem User Guide 8 Installation and Configuration Overview To install and configure your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on the SURFboard Cable Modem CD...
.... Otherwise, to "Setting Up a USB Driver" on page 22 • Your Macintosh or UNIX user manual SB5100 Series Cable Modem User Guide 8 Installation and Configuration Overview To install and configure your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on the SURFboard Cable Modem CD...
User Guide
Page 15
... green when the download is unplugged. 2 Connect one end of the coaxial cable to the wall outlet first. SB5100 Series Cable Modem User Guide 9 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C AB LE ETHERNE T USB CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To...
... green when the download is unplugged. 2 Connect one end of the coaxial cable to the wall outlet first. SB5100 Series Cable Modem User Guide 9 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C AB LE ETHERNE T USB CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To...
User Guide
Page 16
...a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the USB port on page 22. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on the cable modem. Connect the other end to the cable modem using USB... USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Connect to either Ethernet or USB 6 Connect your computer to the Ethernet port on your computer.
...a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the USB port on page 22. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on the cable modem. Connect the other end to the cable modem using USB... USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Connect to either Ethernet or USB 6 Connect your computer to the Ethernet port on your computer.
User Guide
Page 17
The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series Cable Modem User Guide 11 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in ...
The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series Cable Modem User Guide 11 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in ...
User Guide
Page 18
...the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is ...selected. 3 Click Next. SB5100 Series Cable Modem User Guide 12 A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search ...
...the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is ...selected. 3 Click Next. SB5100 Series Cable Modem User Guide 12 A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search ...
User Guide
Page 19
...Browse to step 8. For the SB5100 or SB5101, select the NetMotCM.sys file. If your CD-ROM drive. SB5100 Series Cable Modem User Guide 13 Select Specify a location and type the location of your computer does not locate the driver, the previous window is the only box checked.... 5 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition, continued 4 Be sure "CD-ROM drive" is displayed ...
...Browse to step 8. For the SB5100 or SB5101, select the NetMotCM.sys file. If your CD-ROM drive. SB5100 Series Cable Modem User Guide 13 Select Specify a location and type the location of your computer does not locate the driver, the previous window is the only box checked.... 5 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition, continued 4 Be sure "CD-ROM drive" is displayed ...
User Guide
Page 20
...a window with the message Copying Files... To install the files, insert your SURFboard cable modem model number may be different than in the images in Windows 98 Second Edition, continued 8 Select The updated driver... SB5100 Series Cable Modem User Guide Although your Windows 98 Second Edition CD-ROM ...in the CD-ROM drive. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive and click OK. Introduction Before You Begin Installation & Configuration ...
...a window with the message Copying Files... To install the files, insert your SURFboard cable modem model number may be different than in the images in Windows 98 Second Edition, continued 8 Select The updated driver... SB5100 Series Cable Modem User Guide Although your Windows 98 Second Edition CD-ROM ...in the CD-ROM drive. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive and click OK. Introduction Before You Begin Installation & Configuration ...
User Guide
Page 21
When you can continue with your computer. SB5100 Series Cable Modem User Guide 15 The window at upper left is displayed confirming a successful installation. 10 Click Finish. If you have difficulties setting up the USB driver, you finish setting up the USB driver, perform ... bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 95, Windows 98 SE, or Windows Me" on page 45...
When you can continue with your computer. SB5100 Series Cable Modem User Guide 15 The window at upper left is displayed confirming a successful installation. 10 Click Finish. If you have difficulties setting up the USB driver, you finish setting up the USB driver, perform ... bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 95, Windows 98 SE, or Windows Me" on page 45...