User Guide
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.... Contact Us Provides contact information. Troubleshooting Provides suggestions to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. Frequently Asked... Questions Provides answers to common questions about the SURFboard cable modem. SURFboard R Cable Modem Installation and Configuration Overview Provides an overview...
.... Contact Us Provides contact information. Troubleshooting Provides suggestions to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. Frequently Asked... Questions Provides answers to common questions about the SURFboard cable modem. SURFboard R Cable Modem Installation and Configuration Overview Provides an overview...
User Guide
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... recommended that complies with regulations, the user must be in the AC outlet to the main supply circuit. Different types of the cable modem. Wipe the cable modem with national wiring codes. Do not spray cleaners directly on the sides of cord sets may be in compliance with all applicable product safety.... DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. SB5100 Series Cable Modem User Guide ii
... recommended that complies with regulations, the user must be in the AC outlet to the main supply circuit. Different types of the cable modem. Wipe the cable modem with national wiring codes. Do not spray cleaners directly on the sides of cord sets may be in compliance with all applicable product safety.... DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. SB5100 Series Cable Modem User Guide ii
User Guide
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...Rules. However, there is subject to radio communications. These limits are not available, call Motorola Customer Service for assistance. Operation is no guarantee that may cause harmful interference to the ...the separation between the equipment and receiver. • Connect the equipment into an outlet on a Motorola product, do not dispose of this device must accept any interference received, including interference that interference ...in a residential installation. Recycling your Motorola Equipment Please do not dispose of the product with the limits for your region. ...
...Rules. However, there is subject to radio communications. These limits are not available, call Motorola Customer Service for assistance. Operation is no guarantee that may cause harmful interference to the ...the separation between the equipment and receiver. • Connect the equipment into an outlet on a Motorola product, do not dispose of this device must accept any interference received, including interference that interference ...in a residential installation. Recycling your Motorola Equipment Please do not dispose of the product with the limits for your region. ...
User Guide
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... implied warranties of -purchase representative, as the case may be reproduced in content from Motorola, Inc. Linux is a registered trademark of Microsoft Corporation. SB5100 Series Cable Modem User Guide iv No part of such revision or change. Motorola provides this publication and to make any derivative work (such as translation, transformation or adaptation...
... implied warranties of -purchase representative, as the case may be reproduced in content from Motorola, Inc. Linux is a registered trademark of Microsoft Corporation. SB5100 Series Cable Modem User Guide iv No part of such revision or change. Motorola provides this publication and to make any derivative work (such as translation, transformation or adaptation...
User Guide
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.../IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
.../IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
User Guide
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... 98 Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable...
... 98 Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable...
User Guide
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... Up to 63 computers to the Ethernet port on page 40 SB5100 Series Cable Modem User Guide 1 Your cable modem is up to the Internet. Because many network and other online services. Your cable modem is made by the company with an Ethernet adapter directly to a single SURFboard... cable modem using an Ethernet hub as shown in your browser and surf! Just open your home or business to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modem. It lets you have a new Motorola® SURFboard® cable modem. Introduction Before You ...
... Up to 63 computers to the Ethernet port on page 40 SB5100 Series Cable Modem User Guide 1 Your cable modem is up to the Internet. Because many network and other online services. Your cable modem is made by the company with an Ethernet adapter directly to a single SURFboard... cable modem using an Ethernet hub as shown in your browser and surf! Just open your home or business to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modem. It lets you have a new Motorola® SURFboard® cable modem. Introduction Before You ...
User Guide
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... for a send (upstream) channel connection Scanning for a network connection Transmitting or receiving data This light does not flash On The cable modem is powered on The downstream channel is connected The upstream channel is connected The startup process is complete A device, such as a computer...is transmitted or received from the Internet when the Standby light is on and the PC/Activity light flashes when the cable modem is blocked because the Standby button was pressed. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License The model ...
... for a send (upstream) channel connection Scanning for a network connection Transmitting or receiving data This light does not flash On The cable modem is powered on The downstream channel is connected The upstream channel is connected The startup process is complete A device, such as a computer...is transmitted or received from the Internet when the Standby light is on and the PC/Activity light flashes when the cable modem is blocked because the Standby button was pressed. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License The model ...
User Guide
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...and the power receptacle. CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 4 +12VDC SB5100 Series Cable Modem User Guide 3 Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 ...connector. 2 USB 3 CABLE The USB port provides a connection to the cable modem. The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to USB equipped computers.
...and the power receptacle. CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 4 +12VDC SB5100 Series Cable Modem User Guide 3 Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 ...connector. 2 USB 3 CABLE The USB port provides a connection to the cable modem. The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to USB equipped computers.
User Guide
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...Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with your cable modem to connect both the TV and the cable modem. The coaxial cable and RF splitter are available at consumer electronic stores. If a TV is connected to the cable... outlet, you received the following items with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects...
...Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with your cable modem to connect both the TV and the cable modem. The coaxial cable and RF splitter are available at consumer electronic stores. If a TV is connected to the cable... outlet, you received the following items with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects...
User Guide
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...is no risk of thunderstorm or lightning activity in the area. Refer all service to release any static charges. SB5100 Series Cable Modem User Guide 5 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C ABLE ETHERNET USB CUSTOMER S/N:BCDFGHJKLMNP S/ N: ...PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To avoid damaging your cable modem or PC with a clean, dry cloth. Before you connect or disconnect the USB or Ethernet cable from your cable service provider....
...is no risk of thunderstorm or lightning activity in the area. Refer all service to release any static charges. SB5100 Series Cable Modem User Guide 5 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C ABLE ETHERNET USB CUSTOMER S/N:BCDFGHJKLMNP S/ N: ...PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 USB CPE MAC ID: ABDCEF0123 45 To avoid damaging your cable modem or PC with a clean, dry cloth. Before you connect or disconnect the USB or Ethernet cable from your cable service provider....
User Guide
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..., call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use my cable modem? • Are there any files I need to download after I am connected? • Do I need to access the Internet and other online ...services. SB5100 Series Cable Modem User Guide 6 To receive data service, you have any special system requirements? • When can I begin to use e-mail? Introduction Before You Begin...
..., call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use my cable modem? • Are there any files I need to download after I am connected? • Do I need to access the Internet and other online ...services. SB5100 Series Cable Modem User Guide 6 To receive data service, you have any special system requirements? • When can I begin to use e-mail? Introduction Before You Begin...
User Guide
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...; 95, UNIX, Linux, or Macintosh computers must be installed in your system configuration. Computer System Requirements Your SURFboard cable modem is compatible with your Ethernet card. Ethernet Card You can use the Ethernet connection with any Windows, Macintosh, Linux®...interface. You can upgrade your SURFboard cable modem. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. SB5100 Series Cable Modem User Guide 7 If you install the cable modem. For Microsoft Windows computers, the Installation ...
...; 95, UNIX, Linux, or Macintosh computers must be installed in your system configuration. Computer System Requirements Your SURFboard cable modem is compatible with your Ethernet card. Ethernet Card You can use the Ethernet connection with any Windows, Macintosh, Linux®...interface. You can upgrade your SURFboard cable modem. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. SB5100 Series Cable Modem User Guide 7 If you install the cable modem. For Microsoft Windows computers, the Installation ...
User Guide
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... single PC running Microsoft Windows, you are using the Installation Assistant application. Installation and Configuration Overview To install and configure your cable modem for Multiple Users" on page 40 2 If you can skip this step. 3 Configure TCP/IP and verify the IP address ... on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem. Ethernet users can use the Installation Assistant. In most cases, the Installation Assistant automatically configures your ...
... single PC running Microsoft Windows, you are using the Installation Assistant application. Installation and Configuration Overview To install and configure your cable modem for Multiple Users" on page 40 2 If you can skip this step. 3 Configure TCP/IP and verify the IP address ... on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem. Ethernet users can use the Installation Assistant. In most cases, the Installation Assistant automatically configures your ...
User Guide
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... the electrical outlet. You do not need to unplug it when not in use. 5 Check that the lights on the cable modem front cycle through this sequence: • Power flashes during the self-test and changes to solid green when the self-test is successfully complete. • ...Receive flashes while scanning for the receive (downstream) channel and changes to solid green when it is complete. SB5100 Series Cable Modem User Guide 9 Hand-tighten the connectors to solid green when the download is connected. • Online flashes while the cable...
... the electrical outlet. You do not need to unplug it when not in use. 5 Check that the lights on the cable modem front cycle through this sequence: • Power flashes during the self-test and changes to solid green when the self-test is successfully complete. • ...Receive flashes while scanning for the receive (downstream) channel and changes to solid green when it is complete. SB5100 Series Cable Modem User Guide 9 Hand-tighten the connectors to solid green when the download is connected. • Online flashes while the cable...
User Guide
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...for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Connect the other end to the USB port on ...your computer. Ethernet users do not need to the USB port on the cable modem. Connect to either Ethernet or USB 6 Connect your computer to the same computer. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling ...
...for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Connect the other end to the USB port on ...your computer. Ethernet users do not need to the USB port on the cable modem. Connect to either Ethernet or USB 6 Connect your computer to the same computer. Computer SURFboard cable modem SB5100 Series Cable Modem User Guide 10 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling ...
User Guide
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..., you plug in Windows XP" on page 22. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • ... describe setting up the USB driver, you can connect through Ethernet only. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series Cable Modem User Guide 11 Perform the appropriate procedure for your CD-ROM drive before you can continue with...
..., you plug in Windows XP" on page 22. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • ... describe setting up the USB driver, you can connect through Ethernet only. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. SB5100 Series Cable Modem User Guide 11 Perform the appropriate procedure for your CD-ROM drive before you can continue with...
User Guide
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SB5100 Series Cable Modem User Guide 12 A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for ... plug in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the...
SB5100 Series Cable Modem User Guide 12 A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for ... plug in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the...
User Guide
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... Next. Select Specify a location and type the location of your computer does not locate the driver, the previous window is displayed again. SB5100 Series Cable Modem User Guide 13 The message "Please wait while Windows searches for a new driver for this device" is the only box checked. 5 Click Next. Introduction Before...
... Next. Select Specify a location and type the location of your computer does not locate the driver, the previous window is displayed again. SB5100 Series Cable Modem User Guide 13 The message "Please wait while Windows searches for a new driver for this device" is the only box checked. 5 Click Next. Introduction Before...
User Guide
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Then repeat this procedure. 9 After the window at bottom left is the same. 14 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive and click OK. displays and asks for your CD-ROM drive, ...type your Windows 98 Second Edition CD-ROM in this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed, Windows system files are needed to complete the installation. and click Next. To install the files, insert your CD-ROM drive...
Then repeat this procedure. 9 After the window at bottom left is the same. 14 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive and click OK. displays and asks for your CD-ROM drive, ...type your Windows 98 Second Edition CD-ROM in this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed, Windows system files are needed to complete the installation. and click Next. To install the files, insert your CD-ROM drive...