User Guide
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...trademark of the Open Group in this manual at any derivative work (such as the case may be reproduced in the US Patent & Trademark Office. Microsoft, Windows, and Windows Me are the property of their respective owners. © Motorola, Inc. 2003. Macintosh is a registered...any time. MOTOROLA and the Stylized M Logo are used to , the implied warranties of Microsoft Corporation. Microsoft Windows screen shots are registered in any means or used by permission of merchantability and fitness for a particular purpose. X Home Print Exit iv SB5100 Series Cable Modem User Guide
...trademark of the Open Group in this manual at any derivative work (such as the case may be reproduced in the US Patent & Trademark Office. Microsoft, Windows, and Windows Me are the property of their respective owners. © Motorola, Inc. 2003. Macintosh is a registered...any time. MOTOROLA and the Stylized M Logo are used to , the implied warranties of Microsoft Corporation. Microsoft Windows screen shots are registered in any means or used by permission of merchantability and fitness for a particular purpose. X Home Print Exit iv SB5100 Series Cable Modem User Guide
User Guide
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... • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide Installation and Configuration Overview To install and configure your cable modem. You can use the Installation Assistant. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB...
... • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide Installation and Configuration Overview To install and configure your cable modem. You can use the Installation Assistant. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB...
User Guide
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... manually select the driver file from the CD-ROM. To load the driver successfully, you may need to click Browse to step 8. If your computer does not locate the driver, the previous window is the only box checked. 5 Click Next. X Home Print Exit 13 SB5100 Series Cable Modem User ...Guide The message "Please wait while Windows searches for a new driver for this device" is displayed. 6 If your CD-ROM drive. For the SB5100, select the NetMotCM.sys file. Or For the SB5120, select the...
... manually select the driver file from the CD-ROM. To load the driver successfully, you may need to click Browse to step 8. If your computer does not locate the driver, the previous window is the only box checked. 5 Click Next. X Home Print Exit 13 SB5100 Series Cable Modem User ...Guide The message "Please wait while Windows searches for a new driver for this device" is displayed. 6 If your CD-ROM drive. For the SB5100, select the NetMotCM.sys file. Or For the SB5120, select the...
User Guide
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...in Windows XP" on page 30 • Follow the instructions in your Macintosh or UNIX user manual After configuring TCP/IP, perform one of the following to verify the IP address: ...38 • Follow the instructions in your Macintosh or UNIX user manual Your cable service provider may provide additional instructions to configure the cable modem, but you must be sure that your computer. X Home Print Exit 22 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem...
...in Windows XP" on page 30 • Follow the instructions in your Macintosh or UNIX user manual After configuring TCP/IP, perform one of the following to verify the IP address: ...38 • Follow the instructions in your Macintosh or UNIX user manual Your cable service provider may provide additional instructions to configure the cable modem, but you must be sure that your computer. X Home Print Exit 22 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem...
Installation Manual
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Contents Section 1 Introduction Using This Manual...1-2 Document Conventions ...1-2 If You Need Help ...1-3 Calling for Repairs...1-3 Section 2 Overview Top and Front Panel...2-2 Rear Panel ...2-4 Section 3 Installation and Operation Before You Begin ...3-2 Installing a Single User ...3-3 Setting Up a USB Driver...3-5 Setting Up a USB ...31 Installing Multiple Users ...3-31 Removing the USB Driver...3-33 Removing the USB Driver from Windows 98 or Windows Me 3-33 Removing the USB Driver from Windows 2000 ...3-37 Removing USB Driver from Windows XP...3-41 SURFboard Cable Modem Installation Manual
Contents Section 1 Introduction Using This Manual...1-2 Document Conventions ...1-2 If You Need Help ...1-3 Calling for Repairs...1-3 Section 2 Overview Top and Front Panel...2-2 Rear Panel ...2-4 Section 3 Installation and Operation Before You Begin ...3-2 Installing a Single User ...3-3 Setting Up a USB Driver...3-5 Setting Up a USB ...31 Installing Multiple Users ...3-31 Removing the USB Driver...3-33 Removing the USB Driver from Windows 98 or Windows Me 3-33 Removing the USB Driver from Windows 2000 ...3-37 Removing USB Driver from Windows XP...3-41 SURFboard Cable Modem Installation Manual
Installation Manual
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...Upstream Channel Change Response ...B-6 DHCP CM Net Configuration Download and Time of Day B-6 Baseline Privacy...B-7 SURFboard Cable Modem Installation Manual ii Contents Recovering from Windows 98 or Win98_SE Installation Errors 3-46 Remove Program...3-46 Solutions ...3-47 ...Solution 1...3-47 Solution 2...3-48 Setting the Frequency Using StormWatch ...3-49 Section 4 HTML User Interface Section 5 Troubleshooting Appendix A Specifications Downstream...A-1 ...
...Upstream Channel Change Response ...B-6 DHCP CM Net Configuration Download and Time of Day B-6 Baseline Privacy...B-7 SURFboard Cable Modem Installation Manual ii Contents Recovering from Windows 98 or Win98_SE Installation Errors 3-46 Remove Program...3-46 Solutions ...3-47 ...Solution 1...3-47 Solution 2...3-48 Setting the Frequency Using StormWatch ...3-49 Section 4 HTML User Interface Section 5 Troubleshooting Appendix A Specifications Downstream...A-1 ...
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... and Standby button ...2-2 Table 2-2 Rear-panel connections and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual Multiple users with two interfaces ...3-31 Figure 3-4 Ethernet - Multiple users ...3-31 Figure 3-3 Ethernet - Contents iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22...
... and Standby button ...2-2 Table 2-2 Rear-panel connections and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual Multiple users with two interfaces ...3-31 Figure 3-4 Ethernet - Multiple users ...3-31 Figure 3-3 Ethernet - Contents iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22...
Installation Manual
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The SURFboard cable modem provides a USB or Ethernet connection. The features of unit ! Remote management through SNMP, internal web pages, or StormWatch™ Diagnostic Suite ! ...to USB-equipped computers ! 10/100Base-T Ethernet port supporting up to 32 users ! This network provides a downstream data transfer rate up to 38 Mbps in a single 6 MHz channel (55 Mbps in a 8 MHz channel for troubleshooting SURFboard Cable Modem Installation Manual Section 1 Introduction The Motorola® SURFboard SB5100 series cable modem provides a link from a home or business computer to a high-speed...
The SURFboard cable modem provides a USB or Ethernet connection. The features of unit ! Remote management through SNMP, internal web pages, or StormWatch™ Diagnostic Suite ! ...to USB-equipped computers ! 10/100Base-T Ethernet port supporting up to 32 users ! This network provides a downstream data transfer rate up to 38 Mbps in a single 6 MHz channel (55 Mbps in a 8 MHz channel for troubleshooting SURFboard Cable Modem Installation Manual Section 1 Introduction The Motorola® SURFboard SB5100 series cable modem provides a link from a home or business computer to a high-speed...
Installation Manual
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...panel connectors. Section 4 HTML User Interface provides information on how to install the SURFboard cable modem. Document Conventions Before you begin using the SURFboard cable modem, familiarize yourself with the stylistic conventions used in and Acronyms this manual: Bold type Indicates text that...the short forms used for emphasis KEY+KEY Key combinations indicating that you must type, or is given SURFboard Cable Modem Installation Manual Abbreviations The Abbreviations and Acronyms list contains the full spelling of the same model number exist and the ...
...panel connectors. Section 4 HTML User Interface provides information on how to install the SURFboard cable modem. Document Conventions Before you begin using the SURFboard cable modem, familiarize yourself with the stylistic conventions used in and Acronyms this manual: Bold type Indicates text that...the short forms used for emphasis KEY+KEY Key combinations indicating that you must type, or is given SURFboard Cable Modem Installation Manual Abbreviations The Abbreviations and Acronyms list contains the full spelling of the same model number exist and the ...
Installation Manual
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...for transmitting and receiving data. SURFboard Cable Modem Installation Manual The LEDs and Standby button are illustrated in Figure 2-2: Figure 2-2 Front panel LEDs and Standby button 1 2 R 3 POWER 4 ECEIV E SEND ONLINE /ACTIVI TY TANDB Y 5 PC S SB5100 SURFboard® Cable Modem 6 7 Table 2-1 describes the... and USB interfaces from the cable modem network. When the Standby button is activated, all other LEDs turn off. The Standby button offers Internet security. 2-2 Overview The SURFboard cable modem provides an HTML user interface to enable the channel ...
...for transmitting and receiving data. SURFboard Cable Modem Installation Manual The LEDs and Standby button are illustrated in Figure 2-2: Figure 2-2 Front panel LEDs and Standby button 1 2 R 3 POWER 4 ECEIV E SEND ONLINE /ACTIVI TY TANDB Y 5 PC S SB5100 SURFboard® Cable Modem 6 7 Table 2-1 describes the... and USB interfaces from the cable modem network. When the Standby button is activated, all other LEDs turn off. The Standby button offers Internet security. 2-2 Overview The SURFboard cable modem provides an HTML user interface to enable the channel ...
Installation Manual
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SURFboard Cable Modem Installation Manual The SURFboard cable modem does not support Legacy USB architecture. It must be sure to disable the Legacy USB Support in place of a USB). Verify that are installing a single user or a multiple user configuration. Refer to the subscriber's system information to access the BIOS of the subscriber's computer. # An Ethernet card for installing a multiple user configuration...
SURFboard Cable Modem Installation Manual The SURFboard cable modem does not support Legacy USB architecture. It must be sure to disable the Legacy USB Support in place of a USB). Verify that are installing a single user or a multiple user configuration. Refer to the subscriber's system information to access the BIOS of the subscriber's computer. # An Ethernet card for installing a multiple user configuration...
Installation Manual
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... the send channel and changes to solid green when the send channel is complete. SURFboard Cable Modem Installation Manual Installation and Operation 3-3 Installing a Single User You can connect a single user to avoid damaging them. Allow 5 to 30 minutes to the CABLE connector on the cable modem and the electrical outlet. Configuration data includes the DHCP server IP address, configuration...
... the send channel and changes to solid green when the send channel is complete. SURFboard Cable Modem Installation Manual Installation and Operation 3-3 Installing a Single User You can connect a single user to avoid damaging them. Allow 5 to 30 minutes to the CABLE connector on the cable modem and the electrical outlet. Configuration data includes the DHCP server IP address, configuration...
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... our website http://www.motorola.com/broadband. 3-4 Installation and Operation # If an error occurs: When During power up USB. 7 Configure TCP/IP using the USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is not acquired...user manual SURFboard Cable Modem Installation Manual Provides Immediate feedback as to off . For more information on your computer. Connect the other end to the cable modem using one of the problem. Ethernet users do not need to Section 5, "Troubleshooting". Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem...
... our website http://www.motorola.com/broadband. 3-4 Installation and Operation # If an error occurs: When During power up USB. 7 Configure TCP/IP using the USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is not acquired...user manual SURFboard Cable Modem Installation Manual Provides Immediate feedback as to off . For more information on your computer. Connect the other end to the cable modem using one of the problem. Ethernet users do not need to Section 5, "Troubleshooting". Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem...
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...2000, and Window XP users. If TCP/IP is displayed. 2 Click Settings and then Control Panel from the Windows pop-up menus. 3 Double-click the Network icon on the Network window. 5 Verify that TCP/IP is displayed: Although your SURFboard cable modem model number may provide...the adapter, continue with step 6. An IP address is not installed for TCP/IP. The SURFboard cable modem contains all required software. SURFboard Cable Modem Installation Manual Configuring for TCP/IP in this manual, the procedure is the same. 4 Click the Configuration tab on the Control Panel window. The...
...2000, and Window XP users. If TCP/IP is displayed. 2 Click Settings and then Control Panel from the Windows pop-up menus. 3 Double-click the Network icon on the Network window. 5 Verify that TCP/IP is displayed: Although your SURFboard cable modem model number may provide...the adapter, continue with step 6. An IP address is not installed for TCP/IP. The SURFboard cable modem contains all required software. SURFboard Cable Modem Installation Manual Configuring for TCP/IP in this manual, the procedure is the same. 4 Click the Configuration tab on the Control Panel window. The...
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... or Windows Me: 1 On the Windows Desktop, click Start. The pop-up menu is displayed. 2 Click Run, and the Run dialog box is displayed: SURFboard Cable Modem Installation Manual Instructions are correct, as shown in the illustration below: 11 Click OK to close the Local Area Connection Properties window. When you complete the TCP... IP address. Installation and Operation 3-27 10 Verify that the settings are provided for Windows 95, Windows 98, Windows Me, Windows 2000, and Windows XP users.
... or Windows Me: 1 On the Windows Desktop, click Start. The pop-up menu is displayed. 2 Click Run, and the Run dialog box is displayed: SURFboard Cable Modem Installation Manual Instructions are correct, as shown in the illustration below: 11 Click OK to close the Local Area Connection Properties window. When you complete the TCP... IP address. Installation and Operation 3-27 10 Verify that the settings are provided for Windows 95, Windows 98, Windows Me, Windows 2000, and Windows XP users.
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... a gateway to the Internet for up to Windows. The users must be on the LAN and the SURFboard cable modem must be available. 2 Type exit and then press ENTER to return to 32 users when using an optional hub or switch. Multiple users Cable outlet Coaxial cable SURFboard cable modem Ethernet crossover cable Ethernet hub or switch Ethernet cable Computer Computer Computer SURFboard Cable Modem Installation Manual
... a gateway to the Internet for up to Windows. The users must be on the LAN and the SURFboard cable modem must be available. 2 Type exit and then press ENTER to return to 32 users when using an optional hub or switch. Multiple users Cable outlet Coaxial cable SURFboard cable modem Ethernet crossover cable Ethernet hub or switch Ethernet cable Computer Computer Computer SURFboard Cable Modem Installation Manual
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Multiple users with two interfaces Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet crossover cable Computer Computer You can use the Ethernet and USB interfaces to connect multiple users. Two users with two interfaces Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet crossover cable Computer Ethernet hub or switch Ethernet cable Computer Computer Computer SURFboard Cable Modem Installation Manual 3-32 Installation and Operation Figure 3-3 illustrates connecting one computer to...
Multiple users with two interfaces Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet crossover cable Computer Computer You can use the Ethernet and USB interfaces to connect multiple users. Two users with two interfaces Cable outlet Coaxial cable SURFboard cable modem USB cable Ethernet crossover cable Computer Ethernet hub or switch Ethernet cable Computer Computer Computer SURFboard Cable Modem Installation Manual 3-32 Installation and Operation Figure 3-3 illustrates connecting one computer to...
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...Windows 98 or Windows Me To remove the USB driver from the SURFboard cable modem. Installation and Operation 3-33 Removing the USB Driver The following sections describe how to restarting or the PC will re-detect the modem and reinstall the USB driver. 2 On the Windows Desktop, right... Neighborhood icon for Windows 98 or My Network Places for Windows 98, Windows Me, Windows 2000, and Windows XP users. The USB cable must be unplugged prior to remove the device listings from Windows 98 or Windows Me: 1 Ensure that the USB cable is displayed: SURFboard Cable Modem Installation Manual
...Windows 98 or Windows Me To remove the USB driver from the SURFboard cable modem. Installation and Operation 3-33 Removing the USB Driver The following sections describe how to restarting or the PC will re-detect the modem and reinstall the USB driver. 2 On the Windows Desktop, right... Neighborhood icon for Windows 98 or My Network Places for Windows 98, Windows Me, Windows 2000, and Windows XP users. The USB cable must be unplugged prior to remove the device listings from Windows 98 or Windows Me: 1 Ensure that the USB cable is displayed: SURFboard Cable Modem Installation Manual
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... the SURFboard cable modem HTML user interface. A Configuration Manager Help window is 192.168.100.1. SURFboard Cable Modem Installation Manual provide configuration and troubleshooting information, such as illustrated in . 3 Open the browser. 4 Type http://192.168.100.1/mainhelp.html. To use the HTML user interface: 1 Connect a cable from the laptop or PC Ethernet port to the cable modem Ethernet port on the SURFboard cable modem...
... the SURFboard cable modem HTML user interface. A Configuration Manager Help window is 192.168.100.1. SURFboard Cable Modem Installation Manual provide configuration and troubleshooting information, such as illustrated in . 3 Open the browser. 4 Type http://192.168.100.1/mainhelp.html. To use the HTML user interface: 1 Connect a cable from the laptop or PC Ethernet port to the cable modem Ethernet port on the SURFboard cable modem...
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SURFboard Cable Modem Installation Manual The last Status entry should be Operational as illustrated in Figure 4-2. 4-2 HTML User Interface 5 Click Status, and the Configuration Manager Startup window is displayed: Figure 4-2 Configuration Manager Startup window This window provides a power-up status for each item on the Task list.
SURFboard Cable Modem Installation Manual The last Status entry should be Operational as illustrated in Figure 4-2. 4-2 HTML User Interface 5 Click Status, and the Configuration Manager Startup window is displayed: Figure 4-2 Configuration Manager Startup window This window provides a power-up status for each item on the Task list.