User Guide
Page 20
... Exit Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive and click OK. If a window with the message Copying Files... Then repeat this procedure. 9 After the window at bottom left is properly inserted in Windows 98, continued License 8 Select The updated driver... Introduction Before...
... Exit Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive and click OK. If a window with the message Copying Files... Then repeat this procedure. 9 After the window at bottom left is properly inserted in Windows 98, continued License 8 Select The updated driver... Introduction Before...
Installation Manual
Page 7
... users with two interfaces ...3-31 Figure 3-4 Ethernet - Multiple users ...3-31 Figure 3-3 Ethernet - Contents iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and...
... users with two interfaces ...3-31 Figure 3-4 Ethernet - Multiple users ...3-31 Figure 3-3 Ethernet - Contents iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and...
Installation Manual
Page 18
The SURFboard cable modem automatically loads configuration updates. For example, if the downstream channel is lost, the RECEIVE LED goes from on the back of the computer. Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem connector marked ETHERNET and the other end to the USB port on ...for TCP/IP in Windows XP," on page 3-25 # The instructions in your computer. For information, check our website http://www.motorola.com/broadband. By noting the LED status, you can upgrade the USB drivers from flashing to where the problem has occurred. Ethernet ...
The SURFboard cable modem automatically loads configuration updates. For example, if the downstream channel is lost, the RECEIVE LED goes from on the back of the computer. Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem connector marked ETHERNET and the other end to the USB port on ...for TCP/IP in Windows XP," on page 3-25 # The instructions in your computer. For information, check our website http://www.motorola.com/broadband. By noting the LED status, you can upgrade the USB drivers from flashing to where the problem has occurred. Ethernet ...
Installation Manual
Page 21
...to display the following window: 10 Select the updated driver... and click Next. Installation and Operation 3-7 8 If the computer does not locate the driver, the previous window is properly inserted in the CD-ROM drive. SURFboard Cable Modem Installation Manual If the window above is not... displayed, verify that the SURFboard Cable Modem CD-ROM is displayed again. Select Specify a location and type the location of your CD-...
...to display the following window: 10 Select the updated driver... and click Next. Installation and Operation 3-7 8 If the computer does not locate the driver, the previous window is properly inserted in the CD-ROM drive. SURFboard Cable Modem Installation Manual If the window above is not... displayed, verify that the SURFboard Cable Modem CD-ROM is displayed again. Select Specify a location and type the location of your CD-...
Installation Manual
Page 95
... your vendor. SURFboard Cable Modem Installation Manual Can't allocate memory to read UU data from flash Level 7(Info) 2(Alert) X501.1 Can't read Unit Update data from flash. 4(Error) X501.2 Can't write Unit Update data to create UnitUpdate Task. 2(Alert) X501.6 X501.7 Unit Update Failed. X501.5 Unable to flash. 4(Error) X501.4 Provisioned Unit Update skipped. Update failed. Update failed. If...
... your vendor. SURFboard Cable Modem Installation Manual Can't allocate memory to read UU data from flash Level 7(Info) 2(Alert) X501.1 Can't read Unit Update data from flash. 4(Error) X501.2 Can't write Unit Update data to create UnitUpdate Task. 2(Alert) X501.6 X501.7 Unit Update Failed. X501.5 Unable to flash. 4(Error) X501.4 Provisioned Unit Update skipped. Update failed. Update failed. If...
Installation Manual
Page 96
...the server. Out of the image file. CM was unable to transfer the new image from file. 4(Error) Cable Modem Actions Update failed. Check for network problems, that file exists, that docsDevSwServer is the correct address of the Software Server and ...Update - Try rebooting CM. TFTP 4(Error) failed. System could not write the new bootrom to allocate memory 2(Alert) for network problems, that file exists, that docsDevSwServer is the correct address of the Software Server and retry the operation. Try operation again. If problem persists contact your vendor. SURFboard Cable Modem...
...the server. Out of the image file. CM was unable to transfer the new image from file. 4(Error) Cable Modem Actions Update failed. Check for network problems, that file exists, that docsDevSwServer is the correct address of the Software Server and ...Update - Try rebooting CM. TFTP 4(Error) failed. System could not write the new bootrom to allocate memory 2(Alert) for network problems, that file exists, that docsDevSwServer is the correct address of the Software Server and retry the operation. Try operation again. If problem persists contact your vendor. SURFboard Cable Modem...
Installation Manual
Page 97
... progress before reboot. Continue using current image. Can't go from [filename] Level 4 (Error) X501.25 Unit Update - If problem persists contact your vendor. SURFboard Cable Modem Installation Manual error reading image file header. 4 (Error) X501.27 Unit Update - Can't go from the server or the image is wrong image for this product. Image is corrupt...
... progress before reboot. Continue using current image. Can't go from [filename] Level 4 (Error) X501.25 Unit Update - If problem persists contact your vendor. SURFboard Cable Modem Installation Manual error reading image file header. 4 (Error) X501.27 Unit Update - Can't go from the server or the image is wrong image for this product. Image is corrupt...
Installation Manual
Page 98
There was a problem with the image placed into flash during Unit Update and the program was not able to restore the previous image to restore image after error. Level 4(Error) 4(Error) Cable Modem Actions Unit Update failed. See previous log messages for more detail on reason for failure. B-26 Event Log Messages Code X501.35 Event Log Messages Unit Update Failed X501.36 Failed to flash. The image in flash now likely to be corrupt and the CM may not be able to boot. SURFboard Cable Modem Installation Manual
There was a problem with the image placed into flash during Unit Update and the program was not able to restore the previous image to restore image after error. Level 4(Error) 4(Error) Cable Modem Actions Unit Update failed. See previous log messages for more detail on reason for failure. B-26 Event Log Messages Code X501.35 Event Log Messages Unit Update Failed X501.36 Failed to flash. The image in flash now likely to be corrupt and the CM may not be able to boot. SURFboard Cable Modem Installation Manual