User Guide
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... controls on the Top and Front Panel and Rear Panel. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem, including Setting Up a USB Driver. Installation and Configuration Overview Provides an overview and links for Service...
... controls on the Top and Front Panel and Rear Panel. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem, including Setting Up a USB Driver. Installation and Configuration Overview Provides an overview and links for Service...
User Guide
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...Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP... ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
...Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP... ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
User Guide
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... IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing... the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing... the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
User Guide
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... received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF...
... received the following items with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF...
User Guide
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...on the SURFboard Cable Modem CD-ROM. Computer System Requirements Your SURFboard cable modem is compatible with your SURFboard cable modem. Windows® 95, UNIX, or Macintosh computers must be installed in your USB drivers from the Main Menu on the SURFboard Cable Modem CD-... with your system configuration. If it must use the Ethernet connection. X Home Print Exit 7 SB5100 Series Cable Modem User Guide You can use the Ethernet connection with any PC running Windows® 98, Windows®...from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp.
...on the SURFboard Cable Modem CD-ROM. Computer System Requirements Your SURFboard cable modem is compatible with your SURFboard cable modem. Windows® 95, UNIX, or Macintosh computers must be installed in your USB drivers from the Main Menu on the SURFboard Cable Modem CD-... with your system configuration. If it must use the Ethernet connection. X Home Print Exit 7 SB5100 Series Cable Modem User Guide You can use the Ethernet connection with any PC running Windows® 98, Windows®...from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp.
User Guide
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... X Home Print Exit 8 SB5100 Series Cable Modem User Guide Otherwise, to install and configure your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for your cable modem. You can start the Installation... on page 11. Installation and Configuration Overview To install and configure your cable modem for a single PC running Microsoft Windows to "Setting Up a USB Driver" on the SURFboard Cable Modem CD-ROM. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary ...
... X Home Print Exit 8 SB5100 Series Cable Modem User Guide Otherwise, to install and configure your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for your cable modem. You can start the Installation... on page 11. Installation and Configuration Overview To install and configure your cable modem for a single PC running Microsoft Windows to "Setting Up a USB Driver" on the SURFboard Cable Modem CD-ROM. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary ...
User Guide
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... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Connect the USB cable to the USB port on the cable modem. Then perform "Setting Up a USB Driver" on page 11. Ethernet users do not need ... for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide
... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Connect the USB cable to the USB port on the cable modem. Then perform "Setting Up a USB Driver" on page 11. Ethernet users do not need ... for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide
User Guide
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..." on page 21 When you finish setting up a USB driver. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up...
..." on page 21 When you finish setting up a USB driver. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up...
User Guide
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... be inserted and read by the PC before you connect the cable modem to the PC. X Home Print Exit 12 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. A few seconds after you...
... be inserted and read by the PC before you connect the cable modem to the PC. X Home Print Exit 12 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. A few seconds after you...
User Guide
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X Home Print Exit 13 SB5100 Series Cable Modem User Guide To load the driver successfully, you may need to click Browse to step 8. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed again. If your computer does not locate the...
X Home Print Exit 13 SB5100 Series Cable Modem User Guide To load the driver successfully, you may need to click Browse to step 8. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed again. If your computer does not locate the...
User Guide
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...the CD-ROM drive and click OK. To install the files, insert your SURFboard cable modem model number may be different than in the images in Windows 98, continued License 8 Select The updated driver... X Home Print Exit Although your Windows 98 CD-ROM is in the CD...drive. If you still cannot find the correct driver file, click Cancel to complete the installation. and click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in this guide, the procedure is the same. 14 SB5100 Series Cable Modem User Guide
...the CD-ROM drive and click OK. To install the files, insert your SURFboard cable modem model number may be different than in the images in Windows 98, continued License 8 Select The updated driver... X Home Print Exit Although your Windows 98 CD-ROM is in the CD...drive. If you still cannot find the correct driver file, click Cancel to complete the installation. and click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in this guide, the procedure is the same. 14 SB5100 Series Cable Modem User Guide
User Guide
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X Home Print Exit 15 SB5100 Series Cable Modem User Guide When you finish setting up the USB driver, you have difficulties setting up the USB driver, perform "Removing the USB Driver from Windows 98 or Windows Me" on page 23.... installation. 10 Click Finish. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 95, 98, or Windows Me" on page 45 and repeat this procedure. If that does not... is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service.
X Home Print Exit 15 SB5100 Series Cable Modem User Guide When you finish setting up the USB driver, you have difficulties setting up the USB driver, perform "Removing the USB Driver from Windows 98 or Windows Me" on page 23.... installation. 10 Click Finish. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 95, 98, or Windows Me" on page 45 and repeat this procedure. If that does not... is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service.
User Guide
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... is selected. 3 Click Next. A few seconds after you plug in the USB cable. X Home Print Exit 16 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete...
... is selected. 3 Click Next. A few seconds after you plug in the USB cable. X Home Print Exit 16 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete...
User Guide
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Otherwise, you can skip to 11. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next.
Otherwise, you can skip to 11. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next.
User Guide
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the "Copy files from " list. Or For the SB5120, be sure that the SB5120 CD-ROM is displayed. 11 Click OK. Or For the ... Browse. The Files Needed window is in the CD-ROM root directory. X Home Print Exit 18 SB5100 Series Cable Modem User Guide The Found New Hardware Wizard window is displayed. 8 For the SB5100, if necessary, select your CD-ROM drive in Windows 2000, continued License 7 On the Insert Disk window, click OK. The Files...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the "Copy files from " list. Or For the SB5120, be sure that the SB5120 CD-ROM is displayed. 11 Click OK. Or For the ... Browse. The Files Needed window is in the CD-ROM root directory. X Home Print Exit 18 SB5100 Series Cable Modem User Guide The Found New Hardware Wizard window is displayed. 8 For the SB5100, if necessary, select your CD-ROM drive in Windows 2000, continued License 7 On the Insert Disk window, click OK. The Files...
User Guide
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure. X Home Print Exit 19 SB5100 Series Cable Modem User Guide When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure. X Home Print Exit 19 SB5100 Series Cable Modem User Guide When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26.
User Guide
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... the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same. X Home Print Exit 20 SB5100 Series Cable Modem User ...Guide Although your CD-ROM drive. If the installation is successful, the window at bottom left is displayed. 1 Click Next. Windows automatically searches for the correct USB drivers...
... the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same. X Home Print Exit 20 SB5100 Series Cable Modem User ...Guide Although your CD-ROM drive. If the installation is successful, the window at bottom left is displayed. 1 Click Next. Windows automatically searches for the correct USB drivers...
User Guide
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... Windows XP" on page 30. When you finish setting up the USB driver, you can continue with "Configuring TCP/IP in the USB cable. X Home Print Exit 21 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in this guide, the procedure is the same...
... Windows XP" on page 30. When you finish setting up the USB driver, you can continue with "Configuring TCP/IP in the USB cable. X Home Print Exit 21 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in this guide, the procedure is the same...
User Guide
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...49 • "Removing the USB Driver from top to bottom that your TV is working and the picture is properly connected to reconnect your computer. If all lights are off except the Standby light, the cable modem is off. Call your cable service provider if you cannot receive your... page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Press the Standby button to the cable modem and your Internet service. Note the first light from Windows XP" on page 38. Check the IP address. Check that the USB or Ethernet cable is clear. Follow the steps in "Verifying...
...49 • "Removing the USB Driver from top to bottom that your TV is working and the picture is properly connected to reconnect your computer. If all lights are off except the Standby light, the cable modem is off. Call your cable service provider if you cannot receive your... page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Press the Standby button to the cable modem and your Internet service. Note the first light from Windows XP" on page 38. Check the IP address. Check that the USB or Ethernet cable is clear. Follow the steps in "Verifying...
User Guide
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X Home Print Exit 45 SB5100 Series Cable Modem User Guide The Network window is the same. Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem.
X Home Print Exit 45 SB5100 Series Cable Modem User Guide The Network window is the same. Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem.