User Guide
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... your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver.
... your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver.
User Guide
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...Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP... ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
...Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP... ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
User Guide
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... IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing... the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing... the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
User Guide
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... need 75-ohm coaxial cable with your cable modem to connect both the TV and the cable modem. X Home Print Exit 4 SB5100 Series Cable Modem User Guide If a TV is connected to the cable outlet, you received the following items with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter...
... need 75-ohm coaxial cable with your cable modem to connect both the TV and the cable modem. X Home Print Exit 4 SB5100 Series Cable Modem User Guide If a TV is connected to the cable outlet, you received the following items with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter...
User Guide
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... the Ethernet connection. X Home Print Exit 7 SB5100 Series Cable Modem User Guide You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. If you use an Ethernet card, it is supplied on the SURFboard Cable Modem CD-ROM. The USB connection requires special USB driver software that has a USB interface. Ethernet...
... the Ethernet connection. X Home Print Exit 7 SB5100 Series Cable Modem User Guide You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. If you use an Ethernet card, it is supplied on the SURFboard Cable Modem CD-ROM. The USB connection requires special USB driver software that has a USB interface. Ethernet...
User Guide
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... a single PC running Microsoft Windows to "Setting Up a USB Driver" on the SURFboard Cable Modem CD-ROM. Otherwise, to install and configure your cable modem for Multiple Users" on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide In most cases, the Installation Assistant automatically configures your computer following one...
... a single PC running Microsoft Windows to "Setting Up a USB Driver" on the SURFboard Cable Modem CD-ROM. Otherwise, to install and configure your cable modem for Multiple Users" on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide In most cases, the Installation Assistant automatically configures your computer following one...
User Guide
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.... Connect the other end to the same computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Then perform "Setting Up a USB Driver" on the cable modem. Ethernet: Connect the provided straight-through Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Ethernet...
.... Connect the other end to the same computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Then perform "Setting Up a USB Driver" on the cable modem. Ethernet: Connect the provided straight-through Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Ethernet...
User Guide
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... TCP/IP" on page 22. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. For those systems, you can connect through Ethernet only. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows...
... TCP/IP" on page 22. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. For those systems, you can connect through Ethernet only. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows...
User Guide
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... window is selected. 3 Click Next. X Home Print Exit 12 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is inserted in your device" is displayed. 1 Click Next.... 2 Be sure "Search for the best driver for your CD-ROM drive before you connect the cable modem to the PC. This CD...
... window is selected. 3 Click Next. X Home Print Exit 12 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is inserted in your device" is displayed. 1 Click Next.... 2 Be sure "Search for the best driver for your CD-ROM drive before you connect the cable modem to the PC. This CD...
User Guide
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... 13 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed. 6 If your computer successfully locates the driver, skip to manually select the driver file ...from the CD-ROM. Select Specify a location and type the location of your computer does not locate the driver, the previous window is displayed again. For the SB5100, select the NetMotCM.sys...
... 13 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed. 6 If your computer successfully locates the driver, skip to manually select the driver file ...from the CD-ROM. Select Specify a location and type the location of your computer does not locate the driver, the previous window is displayed again. For the SB5100, select the NetMotCM.sys...
User Guide
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...SB5100 Series Cable Modem User Guide If you still cannot find the correct driver file, click Cancel to complete the installation. If an Insert Disk window similar to the one below is displayed, click Next. If a window with the message Copying Files... If this window is not displayed, verify that the SURFboard Cable Modem...needed to cancel the installation and perform the procedure for example, "D:") and click OK. X Home Print Exit Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. To install the files, insert your CD...
...SB5100 Series Cable Modem User Guide If you still cannot find the correct driver file, click Cancel to complete the installation. If an Insert Disk window similar to the one below is displayed, click Next. If a window with the message Copying Files... If this window is not displayed, verify that the SURFboard Cable Modem...needed to cancel the installation and perform the procedure for example, "D:") and click OK. X Home Print Exit Although your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. To install the files, insert your CD...
User Guide
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... to restart your SURFboard cable modem for information about obtaining warranty service. The window at upper left is displayed confirming a successful installation. 10 Click Finish. When you can continue with your computer. X Home Print Exit 15 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows...
... to restart your SURFboard cable modem for information about obtaining warranty service. The window at upper left is displayed confirming a successful installation. 10 Click Finish. When you can continue with your computer. X Home Print Exit 15 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows...
User Guide
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X Home Print Exit 16 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is selected. 3 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into...
X Home Print Exit 16 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is selected. 3 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into...
User Guide
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If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is the only box checked. 5 Click Next. 6 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000, continued License 4 Be sure "CD-ROM drives" is in the CD-ROM drive and follow steps 7 to step 12. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Otherwise, you can skip to 11.
If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is the only box checked. 5 Click Next. 6 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000, continued License 4 Be sure "CD-ROM drives" is in the CD-ROM drive and follow steps 7 to step 12. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Otherwise, you can skip to 11.
User Guide
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...The Files Needed window is displayed. X Home Print Exit 18 SB5100 Series Cable Modem User Guide The Found New Hardware Wizard window is displayed. 11 Click OK. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM root directory. The Files Needed window is ...in the "Copy files from " list. Or For the SB5120, if necessary, select your CD-ROM drive in the "Copy files from " list and skip to step 11. 10 For the SB5100, double-click...
...The Files Needed window is displayed. X Home Print Exit 18 SB5100 Series Cable Modem User Guide The Found New Hardware Wizard window is displayed. 11 Click OK. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM root directory. The Files Needed window is ...in the "Copy files from " list. Or For the SB5120, if necessary, select your CD-ROM drive in the "Copy files from " list and skip to step 11. 10 For the SB5100, double-click...
User Guide
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When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. X Home Print Exit 19 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure. If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26.
When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. X Home Print Exit 19 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure. If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26.
User Guide
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... drivers and installs them. Otherwise, be different than in the images in this guide, the procedure is the same. X Home Print Exit 20 SB5100 Series Cable Modem User Guide If the installation is successful, the window at bottom left is inserted into the CD-ROM drive before you plug in the USB cable. Although your SURFboard cable modem...
... drivers and installs them. Otherwise, be different than in the images in this guide, the procedure is the same. X Home Print Exit 20 SB5100 Series Cable Modem User Guide If the installation is successful, the window at bottom left is inserted into the CD-ROM drive before you plug in the USB cable. Although your SURFboard cable modem...
User Guide
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...CD-ROM drive. X Home Print Exit 21 SB5100 Series Cable Modem User Guide When you finish setting up the USB driver, you plug in the USB cable. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images...is the same. . Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you can continue with "Configuring TCP/IP in Windows...
...CD-ROM drive. X Home Print Exit 21 SB5100 Series Cable Modem User Guide When you finish setting up the USB driver, you plug in the USB cable. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your SURFboard cable modem model number may be different than in the images...is the same. . Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you can continue with "Configuring TCP/IP in Windows...
User Guide
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...Driver from Windows 2000" on page 49 • "Removing the USB Driver from top to bottom that the USB or Ethernet cable is in "Front-Panel Lights and Error Conditions" on page 54 X Home Print Exit 43 SB5100 Series Cable Modem... User Guide Note the first light from Windows XP" on page 44. Press the Standby button to reconnect your data service will not function. Check the coaxial cable at the cable modem... and wall outlet. Check that is off except the Standby light, the cable modem is properly connected to the cable modem...
...Driver from Windows 2000" on page 49 • "Removing the USB Driver from top to bottom that the USB or Ethernet cable is in "Front-Panel Lights and Error Conditions" on page 54 X Home Print Exit 43 SB5100 Series Cable Modem... User Guide Note the first light from Windows XP" on page 44. Press the Standby button to reconnect your data service will not function. Check the coaxial cable at the cable modem... and wall outlet. Check that is off except the Standby light, the cable modem is properly connected to the cable modem...
User Guide
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X Home Print Exit 45 SB5100 Series Cable Modem User Guide The Network window is the same. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem. Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties.
X Home Print Exit 45 SB5100 Series Cable Modem User Guide The Network window is the same. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem. Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties.