Quick Start Guide
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... can also find the account number on the next panel. You'll need to use a splitter, use your smartphone to take a photo of the label on the next page. Your MG8702 also supports the top speeds of your cable modem. Let's get started 1 Call your cable service provider to order cable Internet service if you don't already have it if possible. 3 Disconnect existing modems and routers, if any DOCSIS 3.0 services.
... can also find the account number on the next panel. You'll need to use a splitter, use your smartphone to take a photo of the label on the next page. Your MG8702 also supports the top speeds of your cable modem. Let's get started 1 Call your cable service provider to order cable Internet service if you don't already have it if possible. 3 Disconnect existing modems and routers, if any DOCSIS 3.0 services.
Quick Start Guide
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COAX Connect a "live" coax cable (not included) to any of these 4 LAN ports. USB 3.0 Port WPS button WLAN button WiFi on/off button RESET ETHERNET (LAN 1-4) You can connect a computer, HDTV, game station, or other Ethernet-capable device to the modem's COAX connector as discussed above. ON/OFF button POWER Connect the supplied power adapter between the power jack and an electrical outlet. 3 Use the wrench to tighten the nut finger-tight: Do not overtighten.
COAX Connect a "live" coax cable (not included) to any of these 4 LAN ports. USB 3.0 Port WPS button WLAN button WiFi on/off button RESET ETHERNET (LAN 1-4) You can connect a computer, HDTV, game station, or other Ethernet-capable device to the modem's COAX connector as discussed above. ON/OFF button POWER Connect the supplied power adapter between the power jack and an electrical outlet. 3 Use the wrench to tighten the nut finger-tight: Do not overtighten.
Quick Start Guide
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... service providers allow you to their registration page when you to activate by opening the Web browser of that you 'll need the unique WiFi Network Name (SSID) and WiFi Password printed on the bottom of a WiFi device such as discussed below. It's best if the computer is plugged into one of the MG8702's Ethernet ports, but connecting with your wireless device to wirelessly connect to activate Power...
... service providers allow you to their registration page when you to activate by opening the Web browser of that you 'll need the unique WiFi Network Name (SSID) and WiFi Password printed on the bottom of a WiFi device such as discussed below. It's best if the computer is plugged into one of the MG8702's Ethernet ports, but connecting with your wireless device to wirelessly connect to activate Power...
Quick Start Guide
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A sample label is subject to change.) Comcast Xfinity Cox Bright House (Spectrum) Sparklight (Cable One) Charter Spectrum MediaCom RCN Altice Suddenlink Time Warner (Spectrum) WOW! 1 (800) 934-6489 1 (877) 206-4210 1 (855) 222-0102 1 (855) 310-0898 1 (855) 757-7328 1 (844) 987-3260 ...you took of the label on your modem. Here is a list of phone numbers for some major cable service providers. (Note that this list is shown below will be unique on the bottom of the modem/router. The information highlighted in yellow below . For Comcast XFINITY Users Only: If the activation page does not...
A sample label is subject to change.) Comcast Xfinity Cox Bright House (Spectrum) Sparklight (Cable One) Charter Spectrum MediaCom RCN Altice Suddenlink Time Warner (Spectrum) WOW! 1 (800) 934-6489 1 (877) 206-4210 1 (855) 222-0102 1 (855) 310-0898 1 (855) 757-7328 1 (844) 987-3260 ...you took of the label on your modem. Here is a list of phone numbers for some major cable service providers. (Note that this list is shown below will be unique on the bottom of the modem/router. The information highlighted in yellow below . For Comcast XFINITY Users Only: If the activation page does not...
Quick Start Guide
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... browse the Web using a device connected via Ethernet or WiFi to the MG8702. (See the section Wireless Router below . After that you download our MotoManage App from the Apple App Store or from Google Play to access basic and advanced network control features. When your MG8702 is activated either online or by phone, your service provider will be online for you to monitor and control your cable modem. 6 MotoManage...
... browse the Web using a device connected via Ethernet or WiFi to the MG8702. (See the section Wireless Router below . After that you download our MotoManage App from the Apple App Store or from Google Play to access basic and advanced network control features. When your MG8702 is activated either online or by phone, your service provider will be online for you to monitor and control your cable modem. 6 MotoManage...
Quick Start Guide
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... WiFi signal strength, get security alerts that 's easier to remember, or you're replacing a router and want to keep your network, control Internet access by devices, or set up some additional device settings for the advanced user as we recommend. Most users don't need to use the MotoManage App. Configuration Manager The Configuration Manager is an alternative method to use the Configuration Manager if they use the Configuration Manager if: • You want to use your existing WiFi Network...
... WiFi signal strength, get security alerts that 's easier to remember, or you're replacing a router and want to keep your network, control Internet access by devices, or set up some additional device settings for the advanced user as we recommend. Most users don't need to use the MotoManage App. Configuration Manager The Configuration Manager is an alternative method to use the Configuration Manager if they use the Configuration Manager if: • You want to use your existing WiFi Network...
Quick Start Guide
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Username: Password: Next, the first time Wireless Setup screen will see security warnings. Type 192.168.0.1 in router. If you need to access the MG8702 Configuration Manager, open the MG8702 Configuration Manager, your browser will display warnings that .) NOTE: To reduce the risk of unauthorized access, your MG8702 is designed to accept access via secure http (https) only. If this screen doesn't appear, please see Note below under WiFi Setup if you want...
Username: Password: Next, the first time Wireless Setup screen will see security warnings. Type 192.168.0.1 in router. If you need to access the MG8702 Configuration Manager, open the MG8702 Configuration Manager, your browser will display warnings that .) NOTE: To reduce the risk of unauthorized access, your MG8702 is designed to accept access via secure http (https) only. If this screen doesn't appear, please see Note below under WiFi Setup if you want...
Quick Start Guide
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... change the Motorola password to any of your modem/router's Ethernet ports. If that has a Web browser. or you may have a wireless network name and password for some reason you need an Internet connection to your new modem/router using the wireless network name (SSID) and password printed on either the 2.4 GHz band, or both the 2.4 GHz and 5 GHz bands. 2 If you do this configuration using WiFi by using the MotoManage App mentioned above labeled Configuration Manager...
... change the Motorola password to any of your modem/router's Ethernet ports. If that has a Web browser. or you may have a wireless network name and password for some reason you need an Internet connection to your new modem/router using the wireless network name (SSID) and password printed on either the 2.4 GHz band, or both the 2.4 GHz and 5 GHz bands. 2 If you do this configuration using WiFi by using the MotoManage App mentioned above labeled Configuration Manager...
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... OK, the Wireless Initial Setup page should appear. You will see a screen confirming your original network. 4 Press Save. Those names and passwords are printed on the bottom label of the modem/router for your settings. 3 After you can restore the factory modem/router network name and password by pressing the Reset button on the back of your MG8702 (and on the photo you used for 10 seconds...
... OK, the Wireless Initial Setup page should appear. You will see a screen confirming your original network. 4 Press Save. Those names and passwords are printed on the bottom label of the modem/router for your settings. 3 After you can restore the factory modem/router network name and password by pressing the Reset button on the back of your MG8702 (and on the photo you used for 10 seconds...
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... change the MG8702 wireless channel frequency to reduce interference with neighbors' wireless networks. Some devices that wireless performance depends on a number of this Quick Start. • Wireless range can share the same cable used for cable TV or cable Internet and features speeds up to 1,000 Mbps. Don't put the MG8702 close to these things in mind: • Where possible, put the MG8702 in the Troubleshooting section of factors. Wireless Router Performance Note that connect...
... change the MG8702 wireless channel frequency to reduce interference with neighbors' wireless networks. Some devices that wireless performance depends on a number of this Quick Start. • Wireless range can share the same cable used for cable TV or cable Internet and features speeds up to 1,000 Mbps. Don't put the MG8702 close to these things in mind: • Where possible, put the MG8702 in the Troubleshooting section of factors. Wireless Router Performance Note that connect...
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... network. 1 Log in the address bar. Then click OK. This will have read /write access to use this port for Windows File Sharing (SAMBA), and click Save. 2 Plug your USB flash drive into the MG8702 USB port. 3 In Windows: Make sure you will open your USB flash drive directory. USB 3.0 Port A USB 3.0 port is located on your computer. Open File Explorer (Windows Explorer) and type \\192.168.0.1 in to the Configuration Manager...
... network. 1 Log in the address bar. Then click OK. This will have read /write access to use this port for Windows File Sharing (SAMBA), and click Save. 2 Plug your USB flash drive into the MG8702 USB port. 3 In Windows: Make sure you will open your USB flash drive directory. USB 3.0 Port A USB 3.0 port is located on your computer. Open File Explorer (Windows Explorer) and type \\192.168.0.1 in to the Configuration Manager...
Quick Start Guide
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... discovery mode Turns off Green Blinking: Scanning for about a minute. LIGHT COLOR DESCRIPTION Power Downstream Upstream Online 2.4 GHz WLAN 5 GHz WLAN WPS Green Green or Blue Green or Blue Green or Blue Green Green Green ON: OFF: MG8702 power on MG8702 power off after configuration is successful USB Rear Panel Ethernet LAN port(s) ON: Green Green or Amber Blinking: Green: Amber: OFF: Light will blink for DS channel Green ON: Connected on 1 channel Blue Blinking: Negotiating bonded channel(s)† Blue ON: Bonded with 2 or more channels Green Blinking: Ranging in...
... discovery mode Turns off Green Blinking: Scanning for about a minute. LIGHT COLOR DESCRIPTION Power Downstream Upstream Online 2.4 GHz WLAN 5 GHz WLAN WPS Green Green or Blue Green or Blue Green or Blue Green Green Green ON: OFF: MG8702 power on MG8702 power off after configuration is successful USB Rear Panel Ethernet LAN port(s) ON: Green Green or Amber Blinking: Green: Amber: OFF: Light will blink for DS channel Green ON: Connected on 1 channel Blue Blinking: Negotiating bonded channel(s)† Blue ON: Bonded with 2 or more channels Green Blinking: Ranging in...
Quick Start Guide
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... service provider. Troubleshooting Tips What if I can't access the Configuration Manager? • Check to make sure you are using the correct password, printed on the bottom label of the modem/router for at least 8 seconds, then back on your Internet service. Are those connections good? Power and coax connections are required, and up to 4 Ethernet connections are optional. What if I can't make an Internet connection right after installation? • First turn...
... service provider. Troubleshooting Tips What if I can't access the Configuration Manager? • Check to make sure you are using the correct password, printed on the bottom label of the modem/router for at least 8 seconds, then back on your Internet service. Are those connections good? Power and coax connections are required, and up to 4 Ethernet connections are optional. What if I can't make an Internet connection right after installation? • First turn...
Quick Start Guide
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... other times. • Try connecting your MG8702 nearer to see if that helps. Sometimes a service outage also affects your computer is on , check that the modem is getting Internet service but my speed is a problem. • If you get good speed when your TV service, so check that MotoManage may have the speed problem at least 8 seconds, then on, to where the coaxial cable comes into your computer's LAN port supports gigabit rates...
... other times. • Try connecting your MG8702 nearer to see if that helps. Sometimes a service outage also affects your computer is on , check that the modem is getting Internet service but my speed is a problem. • If you get good speed when your TV service, so check that MotoManage may have the speed problem at least 8 seconds, then on, to where the coaxial cable comes into your computer's LAN port supports gigabit rates...
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... the Wireless Router section above . If you changed them . Information about certifications at www.motorolanetwork.com/services What if I don't know my MG8702's Wireless Network Name/SSID or Security Key/Password? What if the first time Wireless Setup screen does not appear in the MG8702 Configuration Manager. If you encounter a problem, you can restore the factory modem/router network names and passwords by pressing the Reset button on the back of their Internet speeds. Leading cable service providers have a device...
... the Wireless Router section above . If you changed them . Information about certifications at www.motorolanetwork.com/services What if I don't know my MG8702's Wireless Network Name/SSID or Security Key/Password? What if the first time Wireless Setup screen does not appear in the MG8702 Configuration Manager. If you encounter a problem, you can restore the factory modem/router network names and passwords by pressing the Reset button on the back of their Internet speeds. Leading cable service providers have a device...
Quick Start Guide
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... the less used channel numbers, since a less used channel should be better for your MG8702 by following the steps below: 3 Open your MG8702's Configuration Manager as Bluetooth transmitters and neighbors' WiFi routers. 2 Try to pick a less used wireless channel for your MG8702. 6 On the left panel. 5 Click the ScanAPs button. What if I think that wireless devices are using. We have any other questions? A list will appear of competing wireless networks, including the channels they are...
... the less used channel numbers, since a less used channel should be better for your MG8702 by following the steps below: 3 Open your MG8702's Configuration Manager as Bluetooth transmitters and neighbors' WiFi routers. 2 Try to pick a less used wireless channel for your MG8702. 6 On the left panel. 5 Click the ScanAPs button. What if I think that wireless devices are using. We have any other questions? A list will appear of competing wireless networks, including the channels they are...
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...please go to help you. Our Website features helpful Motorola Mentor information, as well as information about returns and warranty information. www.motorolanetwork.com/support Email: support@motorolanetwork.com Phone: 800-753-0797 or 617-753-0562 Our full-length user manual is available at www.motorolanetwork.com/MG8702manual Limited Warranty MTRLC...period of 2 years. We're here to www.motorolanetwork.com/warranty Label Symbols SYMBOL INDICATES DC voltage AC voltage For indoor use only Class II equipment Energy Efficiency Marking 18 Feel free to visit our support Website or call our...
...please go to help you. Our Website features helpful Motorola Mentor information, as well as information about returns and warranty information. www.motorolanetwork.com/support Email: support@motorolanetwork.com Phone: 800-753-0797 or 617-753-0562 Our full-length user manual is available at www.motorolanetwork.com/MG8702manual Limited Warranty MTRLC...period of 2 years. We're here to www.motorolanetwork.com/warranty Label Symbols SYMBOL INDICATES DC voltage AC voltage For indoor use only Class II equipment Energy Efficiency Marking 18 Feel free to visit our support Website or call our...
Quick Start Guide
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... your MG8702's power adapter and a compatible electrical outlet. The coaxial cable's ground shield is a shock hazard. The MG8702 should not be installed indoors. Attachment to provide reasonable protection against harmful interfer1ence in a confined space. This equipment generates, uses, and can be operated in accordance with FCC radiation exposure limits set forth for compliance could void the user...
... your MG8702's power adapter and a compatible electrical outlet. The coaxial cable's ground shield is a shock hazard. The MG8702 should not be installed indoors. Attachment to provide reasonable protection against harmful interfer1ence in a confined space. This equipment generates, uses, and can be operated in accordance with FCC radiation exposure limits set forth for compliance could void the user...