Cisco SPA9000 Voice System Administration Guide
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... Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow...
Cisco SPA9000 Voice System Administration Guide
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... SPA900 Series phone configuration, the Setup Wizard, or provisioning. This preface provides helpful information about this guide, refer to the following audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for Cisco SPA products SPA9000... to help VARs and Service Providers to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. This guide focuses primarily on page xiii This...
... SPA900 Series phone configuration, the Setup Wizard, or provisioning. This preface provides helpful information about this guide, refer to the following audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for Cisco SPA products SPA9000... to help VARs and Service Providers to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. This guide focuses primarily on page xiii This...
Cisco SPA9000 Voice System Administration Guide
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... describes the features that are available in the following URL and enter the model number in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x Preface • System administrators or anyone who installs and...
... describes the features that are available in the following URL and enter the model number in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x Preface • System administrators or anyone who installs and...
Cisco SPA9000 Voice System Administration Guide
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... features on page 22 SPA9000 Voice System Administration Guide 18 For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Deployment Scenarios The SPA9000 Voice System can be connected to PSTN or ISDN... includes an Auto Attendant service that plays pre-recorded voice messages to offer the caller a menu of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. IP Phones and Accessories The SPA9000 Voice System supports any of choices and to direct the call.
... features on page 22 SPA9000 Voice System Administration Guide 18 For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Deployment Scenarios The SPA9000 Voice System can be connected to PSTN or ISDN... includes an Auto Attendant service that plays pre-recorded voice messages to offer the caller a menu of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. IP Phones and Accessories The SPA9000 Voice System supports any of choices and to direct the call.
Cisco SPA9000 Voice System Administration Guide
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... you complete the procedures in the installation guide, the users can make and receive calls. Getting Started Initial Installation, and Configuration 1 Initial Installation, and Configuration Cisco strongly recommends that you can get your equipment, and to set up the essential calling features. After you need for initial installation and configuration, those...
... you complete the procedures in the installation guide, the users can make and receive calls. Getting Started Initial Installation, and Configuration 1 Initial Installation, and Configuration Cisco strongly recommends that you can get your equipment, and to set up the essential calling features. After you need for initial installation and configuration, those...
Cisco SPA9000 Voice System Administration Guide
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SPA9000 Voice System Administration Guide 25 STEP 3 In the next window that appears, enter the IP address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it ... window appears, click Continue. Basic Administration of the SPA9000, and then click OK. STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware.
SPA9000 Voice System Administration Guide 25 STEP 3 In the next window that appears, enter the IP address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it ... window appears, click Continue. Basic Administration of the SPA9000, and then click OK. STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware.
Cisco SPA9000 Voice System Administration Guide
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...access with Advanced settings. (See "Connecting to collect information about system activity (no SIP messages). • Debug Server: Enter the server IP address and port to the SPA9000 Administration Web Server," on the line interface. • Debug Level: Choose 3 to enable debugging. ...Configuring Basic Settings 2 Partners can impact system performance. NOTE SIP logging is not enabled until you complete this procedure by going to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. Basic Administration of the line that you want to collect. Use the...
...access with Advanced settings. (See "Connecting to collect information about system activity (no SIP messages). • Debug Server: Enter the server IP address and port to the SPA9000 Administration Web Server," on the line interface. • Debug Level: Choose 3 to enable debugging. ...Configuring Basic Settings 2 Partners can impact system performance. NOTE SIP logging is not enabled until you complete this procedure by going to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. Basic Administration of the line that you want to collect. Use the...
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...a Line Interface for ITSP Service STEP 1 Start Internet Explorer, and then enter the IP address of voice mail playback and command recognition. • ISDN services: You can ...configure a line interface to support voice mail server. For more information, refer to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. STEP 2 Click Voice tab > Line...BRI Digital gateway. STEP 3 From the Line Enable drop-down list, choose yes. Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 Configuring Line Interfaces on...
...a Line Interface for ITSP Service STEP 1 Start Internet Explorer, and then enter the IP address of voice mail playback and command recognition. • ISDN services: You can ...configure a line interface to support voice mail server. For more information, refer to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. STEP 2 Click Voice tab > Line...BRI Digital gateway. STEP 3 From the Line Enable drop-down list, choose yes. Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 Configuring Line Interfaces on...
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...The following table provides the approximate bandwidth budget for data traffic and helps ensure good voice quality. Before installing and configuring the Cisco SPA components, use no more than 75% of the total available bandwidth for calls. For asymmetric connections, such as ADSL... determine the maximum number of simultaneous VoIP connections that the system can support. This provides space for different codecs. Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 Bandwidth Requirements and Call Capacity The available connection bandwidth ...
...The following table provides the approximate bandwidth budget for data traffic and helps ensure good voice quality. Before installing and configuring the Cisco SPA components, use no more than 75% of the total available bandwidth for calls. For asymmetric connections, such as ADSL... determine the maximum number of simultaneous VoIP connections that the system can support. This provides space for different codecs. Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 Bandwidth Requirements and Call Capacity The available connection bandwidth ...
Cisco SPA9000 Voice System Administration Guide
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...The telephone configuration page appears in the Corporate Directory. NOTE As a general practice, Cisco recommends that you want to configure: a. Shared User ID: Enter a user ID...right corner or lower left corner of client stations. b. STEP 3 Configure the shared extension on the phone model). b. After the line key is configured, this ID will appear on the client station as ...the SPA9000. SPA9xx Telephone Configuration > Ext: Shared Line Appearance c. Click the hyperlink in the IP Address column for this SLA. SPA9000 Voice System Administration Guide 99 Click Admin Login and then ...
...The telephone configuration page appears in the Corporate Directory. NOTE As a general practice, Cisco recommends that you want to configure: a. Shared User ID: Enter a user ID...right corner or lower left corner of client stations. b. STEP 3 Configure the shared extension on the phone model). b. After the line key is configured, this ID will appear on the client station as ...the SPA9000. SPA9xx Telephone Configuration > Ext: Shared Line Appearance c. Click the hyperlink in the IP Address column for this SLA. SPA9000 Voice System Administration Guide 99 Click Admin Login and then ...
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... the SPA400 Administration Web Server," on page103.) STEP 3 Click Administration tab > Firmware Upgrade. STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to Setup page? Administering the SPA400 and Voice...
... the SPA400 Administration Web Server," on page103.) STEP 3 Click Administration tab > Firmware Upgrade. STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to Setup page? Administering the SPA400 and Voice...
Cisco SPA9000 Voice System Administration Guide
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... and debug information for SPA Devices by reviewing the "syslog.514.log" file which acts as the slogsrv.exe syslog server application. Enter the IP address of information that is on the same subnetwork as the SPA9000, to be accessed by going to collect. The syslog messages can download the... the SPA400 and Voice Mail Service Enabling Debugging on the SPA400 5 Enabling Debugging on the SPA400 If you are investigating issues, you want to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. NOTE Partners can be running a syslog daemon.
... and debug information for SPA Devices by reviewing the "syslog.514.log" file which acts as the slogsrv.exe syslog server application. Enter the IP address of information that is on the same subnetwork as the SPA9000, to be accessed by going to collect. The syslog messages can download the... the SPA400 and Voice Mail Service Enabling Debugging on the SPA400 5 Enabling Debugging on the SPA400 If you are investigating issues, you want to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. NOTE Partners can be running a syslog daemon.
Cisco SPA9000 Voice System Administration Guide
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...the server, path, and prompt file names. STEP 1 Download the SPA9000 Auto Attendant prompts from the server, complete the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 Store the downloaded files on a TFTP/HTTP/HTTPS server. Click Voice tab >... the SIP tab. c. Start Internet Explorer, and then enter the IP address of 94.5 seconds or less. d. NOTE The Auto Attendant prompt files must be encoded in G.711u and must have a total file size...
...the server, path, and prompt file names. STEP 1 Download the SPA9000 Auto Attendant prompts from the server, complete the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 Store the downloaded files on a TFTP/HTTP/HTTPS server. Click Voice tab >... the SIP tab. c. Start Internet Explorer, and then enter the IP address of 94.5 seconds or less. d. NOTE The Auto Attendant prompt files must be encoded in G.711u and must have a total file size...
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...can localize the system by removing the power cord, and then remove the USB drive. STEP 1 Download the necessary language files from Cisco Partner Central, Voice & Conferencing page, Technical Resources section, using Windows Explorer, and then click OK. b. The Sounds folder appears ... tasks: a. The USB drive contains the spa400vm folder. STEP 3 To move the files to view files using the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 To extract the files, complete the following tasks: a. NOTE If the USB...
...can localize the system by removing the power cord, and then remove the USB drive. STEP 1 Download the necessary language files from Cisco Partner Central, Voice & Conferencing page, Technical Resources section, using Windows Explorer, and then click OK. b. The Sounds folder appears ... tasks: a. The USB drive contains the spa400vm folder. STEP 3 To move the files to view files using the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 To extract the files, complete the following tasks: a. NOTE If the USB...
Cisco SPA9000 Voice System Administration Guide
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...page 276 Product Resources Website addresses in this document are listed without http:// in front of the web address. www.cisco.com/go/warranty User License Agreement SPA9000 Voice System Administration Guide 275 D Where to Go From Here This appendix ...in front of the address because most current web browsers do not require it. Cisco Community Central > Small Business Support Community www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End-
...page 276 Product Resources Website addresses in this document are listed without http:// in front of the web address. www.cisco.com/go/warranty User License Agreement SPA9000 Voice System Administration Guide 275 D Where to Go From Here This appendix ...in front of the address because most current web browsers do not require it. Cisco Community Central > Small Business Support Community www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End-
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... System and its components. These documents and more are available at the following table describes the various documents that Cisco provides to help you to Go From Here Related Documentation D Resource Location Open Source License Notices www....cisco.com/go/osln Regulatory Compliance and Safety Information www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Cisco Partner Central (Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Related Documentation The following URL: www.cisco.com/en/US/...
... System and its components. These documents and more are available at the following table describes the various documents that Cisco provides to help you to Go From Here Related Documentation D Resource Location Open Source License Notices www....cisco.com/go/osln Regulatory Compliance and Safety Information www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Cisco Partner Central (Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Related Documentation The following URL: www.cisco.com/en/US/...
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... ITSP, PSTN, and ISDN services • SPA9000, SPA400, SPA900 series phones • Configuration and management of SPA9x2 series IP phones • Deployment options with or without the SPA9000 IP PBX • SPA9x2 series IP phones • Phone setup • Phone features • SPA9x2 series IP phones • Administration and use of Cisco Small Business ATAs • PAP2T, SPA2102, SPA3102, SPA8000, WRP400...
... ITSP, PSTN, and ISDN services • SPA9000, SPA400, SPA900 series phones • Configuration and management of SPA9x2 series IP phones • Deployment options with or without the SPA9000 IP PBX • SPA9x2 series IP phones • Phone setup • Phone features • SPA9x2 series IP phones • Administration and use of Cisco Small Business ATAs • PAP2T, SPA2102, SPA3102, SPA8000, WRP400...
Cisco Small Business IP Phone SPA9XX User Guide
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USER GUIDE Cisco Small Business IP Phone Model SPA92X, SPA94X, and SPA962
USER GUIDE Cisco Small Business IP Phone Model SPA92X, SPA94X, and SPA962
Cisco Small Business IP Phone SPA9XX User Guide
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... 6 Overview of the Cisco SPA9000 Voice System IP Phones 6 SPA921/922 IP Phone 8 SPA941/942 IP Phone 9 SPA962 IP Phone 10 SPA932 Attendant Console 11 Caring for Your Phone 11 Chapter 2: Installing Your Phone 12 Before You Begin 13 Connecting the Handset 13 (Optional) Attaching the Desk Stand 15 (Optional) Mounting the Phone to the Wall 15 Connecting Your Phone's Power 19 Connecting Your...
... 6 Overview of the Cisco SPA9000 Voice System IP Phones 6 SPA921/922 IP Phone 8 SPA941/942 IP Phone 9 SPA962 IP Phone 10 SPA932 Attendant Console 11 Caring for Your Phone 11 Chapter 2: Installing Your Phone 12 Before You Begin 13 Connecting the Handset 13 (Optional) Attaching the Desk Stand 15 (Optional) Mounting the Phone to the Wall 15 Connecting Your Phone's Power 19 Connecting Your...
Cisco Small Business IP Phone SPA9XX User Guide
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...Speakerphone 38 Using Headsets 38 Connecting the Headset 38 Using the Headset with Your IP Phone 39 Switching Between the Handset/Headset/Speakerphone During a Call 39 Sending Audio to the Phone Speaker 39 Choosing Your Preferred Audio Device 40 Adjusting Call Volume and Muting 40...a Single Number 46 Forwarding Calls When Your Phone is Busy 46 Forwarding Calls When You Don't Answer the Phone 47 Delaying Call Forwarding When You Don't Answer the Phone 47 Stopping Call Forwarding 47 Changing the Call Forwarding Delay 48 Cisco Small Business IP Phone SPA9XX User Guide 2
...Speakerphone 38 Using Headsets 38 Connecting the Headset 38 Using the Headset with Your IP Phone 39 Switching Between the Handset/Headset/Speakerphone During a Call 39 Sending Audio to the Phone Speaker 39 Choosing Your Preferred Audio Device 40 Adjusting Call Volume and Muting 40...a Single Number 46 Forwarding Calls When Your Phone is Busy 46 Forwarding Calls When You Don't Answer the Phone 47 Delaying Call Forwarding When You Don't Answer the Phone 47 Stopping Call Forwarding 47 Changing the Call Forwarding Delay 48 Cisco Small Business IP Phone SPA9XX User Guide 2