Cisco SPA9000 Voice System Administration Guide
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... ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration of the SPA9000 24 Upgrading Firmware for the SPA9000 25 Connecting to the SPA9000 Administration Web Server 27 Saving or Discarding Changes SPA9000 27 Access Levels 28 Setting Passwords for User and Administrator Accounts 29 SPA9000 Voice System Administration Guide i
... ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration of the SPA9000 24 Upgrading Firmware for the SPA9000 25 Connecting to the SPA9000 Administration Web Server 27 Saving or Discarding Changes SPA9000 27 Access Levels 28 Setting Passwords for User and Administrator Accounts 29 SPA9000 Voice System Administration Guide i
Cisco SPA9000 Voice System Administration Guide
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... address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it on the SPA9000. SPA9000 Voice System Administration Guide 25 STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware...
... address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it on the SPA9000. SPA9000 Voice System Administration Guide 25 STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware...
Cisco SPA9000 Voice System Administration Guide
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... Setup. Normally the date and time are used to activate the daytime and nighttime Auto Attendant settings. If needed, you should select a static IP address between 192.168.1.2 and 192.168.1.49. SPA9000 Voice System Administration Guide 30 STEP 5 In the Optional Settings area, enter the Primary DNS for your network. STEP 6 Click Submit All Changes. This configuration provides ease of installation and prevents connectivity issues...
... Setup. Normally the date and time are used to activate the daytime and nighttime Auto Attendant settings. If needed, you should select a static IP address between 192.168.1.2 and 192.168.1.49. SPA9000 Voice System Administration Guide 30 STEP 5 In the Optional Settings area, enter the Primary DNS for your network. STEP 6 Click Submit All Changes. This configuration provides ease of installation and prevents connectivity issues...
Cisco SPA9000 Voice System Administration Guide
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Voice tab > SIP: NAT Support Parameters STEP 4 Click Voice tab > Line N, where N represents the line interface number. STEP 5 Scroll down to the NAT Support Parameters section, and then enter the following settings to support static mapping to which the SPA devices are connected. STEP 1 Connect to the NAT Settings section. • NAT Mapping Enable: Choose YES. • NAT Keep Alive Enable: Choose YES (optional). Configuring Your System for your...
Voice tab > SIP: NAT Support Parameters STEP 4 Click Voice tab > Line N, where N represents the line interface number. STEP 5 Scroll down to the NAT Support Parameters section, and then enter the following settings to support static mapping to which the SPA devices are connected. STEP 1 Connect to the NAT Settings section. • NAT Mapping Enable: Choose YES. • NAT Keep Alive Enable: Choose YES (optional). Configuring Your System for your...
Cisco SPA9000 Voice System Administration Guide
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... have left the default settings in place, the Auto Attendant answers the call rings to refresh the browser several times because it . • If you configure a line interface, be aware of the following tasks: • After the devices reboot, Click Voice tab > Info. For voice mail service, also configure the SPA400 Setup > Voicemail Server page. You can then dial an extension number to verify that the call . Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the...
... have left the default settings in place, the Auto Attendant answers the call rings to refresh the browser several times because it . • If you configure a line interface, be aware of the following tasks: • After the devices reboot, Click Voice tab > Info. For voice mail service, also configure the SPA400 Setup > Voicemail Server page. You can then dial an extension number to verify that the call . Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the...
Cisco SPA9000 Voice System Administration Guide
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... call forward information to specify how unanswered calls are answered when the designated phone is unstaffed, as may be used in case the incoming target number does not match any of the extension. • - The extension will not be used as the local user-ID in outbound SIP requests, along with the format described in the sections above. • Call forwarding: Optionally, add call forward information to the Contact List...
... call forward information to specify how unanswered calls are answered when the designated phone is unstaffed, as may be used in case the incoming target number does not match any of the extension. • - The extension will not be used as the local user-ID in outbound SIP requests, along with the format described in the sections above. • Call forwarding: Optionally, add call forward information to the Contact List...
Cisco SPA9000 Voice System Administration Guide
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...; Busy Tone: A busy tone indicates a problem with the configuration. SPA9000 Voice System Administration Guide 119 Administering the SPA400 and Voice Mail Service Configuring a SPA400 for the mailbox number, a mailbox is configured properly. STEP 1 Connect to the SPA9000 administration web server. (See "Connecting to this station. You hear one of -band DTMF (IE RFC2833). Enabling Remote Voice Mail Access (Optional) You can enter the password and manage the mailbox. • "Mailbox number": If you made in the configuration. Review...
...; Busy Tone: A busy tone indicates a problem with the configuration. SPA9000 Voice System Administration Guide 119 Administering the SPA400 and Voice Mail Service Configuring a SPA400 for the mailbox number, a mailbox is configured properly. STEP 1 Connect to the SPA9000 administration web server. (See "Connecting to this station. You hear one of -band DTMF (IE RFC2833). Enabling Remote Voice Mail Access (Optional) You can enter the password and manage the mailbox. • "Mailbox number": If you made in the configuration. Review...
Cisco SPA9000 Voice System Administration Guide
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... Prompt Menu Call Flow User enters 72255 from IVR Menu-1 Play prompt ("Please enter message number followed by the # key") Goto menu-2 User enters 2 User enters prompt key (1-10) Menu-2 Play prompt ("Enter 1 to record, enter 2 to review, enter 3 to delete, enter * to exit User enters 1 User enters * Erase message Play prompt ("Message erased.") Goto menu 4-A User enters 1 User enters 2 User enters 3 User enters * Play prompt ("Value saved") Play user recorded prompt Goto menu-3-A Goto menu-2 SPA9000 Voice System Administration Guide 136...
... Prompt Menu Call Flow User enters 72255 from IVR Menu-1 Play prompt ("Please enter message number followed by the # key") Goto menu-2 User enters 2 User enters prompt key (1-10) Menu-2 Play prompt ("Enter 1 to record, enter 2 to review, enter 3 to delete, enter * to exit User enters 1 User enters * Erase message Play prompt ("Message erased.") Goto menu 4-A User enters 1 User enters 2 User enters 3 User enters * Play prompt ("Value saved") Play user recorded prompt Goto menu-3-A Goto menu-2 SPA9000 Voice System Administration Guide 136...
Cisco SPA9000 Voice System Administration Guide
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Default: no When enabled, authorization is an incoming call to target, select yes. To use the user ID and password. Default: unlimited List of time in seconds. You can set a value from 1 to use the authentication ID and password for SIP authentication, select yes. Voice tab > Line page Subscriber Information section Display Name User ID Password Use Auth ID Auth ID Call Capacity Contact List Cfwd No Ans Delay Display name for SIP authentication. Password for initial incoming INVITE...
Default: no When enabled, authorization is an incoming call to target, select yes. To use the user ID and password. Default: unlimited List of time in seconds. You can set a value from 1 to use the authentication ID and password for SIP authentication, select yes. Voice tab > Line page Subscriber Information section Display Name User ID Password Use Auth ID Auth ID Call Capacity Contact List Cfwd No Ans Delay Display name for SIP authentication. Password for initial incoming INVITE...
User Guide
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...Call Logs - Name/Identity (Text) Display at Start Up • Shared Line Appearance Support ** • Hands Free Operation • Call Hold with two (2) lines enabled. The Sipura IP Telephone - The SPA-841 ships with Music on Hold Support ** • Call Waiting • Call Transfer (Attended & Blind) • Call Conferencing • Do Not Disturb • Call Back on Page 2) 6 Date and Time with a software license key installed locally from the SPA-841 web interface or remotely via standards based and platform specific SIP signaling enable network providers to quickly...
...Call Logs - Name/Identity (Text) Display at Start Up • Shared Line Appearance Support ** • Hands Free Operation • Call Hold with two (2) lines enabled. The Sipura IP Telephone - The SPA-841 ships with Music on Hold Support ** • Call Waiting • Call Transfer (Attended & Blind) • Call Conferencing • Do Not Disturb • Call Back on Page 2) 6 Date and Time with a software license key installed locally from the SPA-841 web interface or remotely via standards based and platform specific SIP signaling enable network providers to quickly...
User Guide
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... Downloadable Ring Tones (2) • Ring Tone Formation and Download Tool (Free from Sipura.com) • Download On Demand Ring Tones (10) • Personal Directory with Associated Tricolor LED • Message Waiting Indicator LED • Voice Mail Message Retrieval Button • Hold Button • Menu Driven User Interface Buttons o Two (2) Soft Key Buttons & Button for "Additional" Menus / Items o "i" Button - Active, Idle, On Hold, Unregistered • Line LED Configurable to Feature, Set-up to 256 Byte Encryption: - Per Line / Extension • DNS SRV and Multiple A Records...
... Downloadable Ring Tones (2) • Ring Tone Formation and Download Tool (Free from Sipura.com) • Download On Demand Ring Tones (10) • Personal Directory with Associated Tricolor LED • Message Waiting Indicator LED • Voice Mail Message Retrieval Button • Hold Button • Menu Driven User Interface Buttons o Two (2) Soft Key Buttons & Button for "Additional" Menus / Items o "i" Button - Active, Idle, On Hold, Unregistered • Line LED Configurable to Feature, Set-up to 256 Byte Encryption: - Per Line / Extension • DNS SRV and Multiple A Records...
User Guide
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... 5 seconds, the phone will flash. It also assumes the factory setting for the phone. The phone will first show "Sipura Technologies" and then "Initializing Network". If the phone does not provide this screen, please refer to configure these parameters, please check with the phone as "L1", "L2", "L3", "L4". During this guide. The top menu shows the Lines associated with your network administrator or service provider. call controllers, provisioning servers...
... 5 seconds, the phone will flash. It also assumes the factory setting for the phone. The phone will first show "Sipura Technologies" and then "Initializing Network". If the phone does not provide this screen, please refer to configure these parameters, please check with the phone as "L1", "L2", "L3", "L4". During this guide. The top menu shows the Lines associated with your network administrator or service provider. call controllers, provisioning servers...
User Guide
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.... When the phone rings, pick up the handset and listen for a dial tone. 2 Using a Headset The phone provides a standard 2.5mm jack for a headset on Page 2) 17 To configure the phone to always operate in speakerphone mode, please refer to the "i" menu section in the menu of options enabled by picking up the handset or pressing the headset button. Be sure to make and answer a call i.e. The user can set the preferred audio device to "headset" using the handset, headset or speakerphone. The...
.... When the phone rings, pick up the handset and listen for a dial tone. 2 Using a Headset The phone provides a standard 2.5mm jack for a headset on Page 2) 17 To configure the phone to always operate in speakerphone mode, please refer to the "i" menu section in the menu of options enabled by picking up the handset or pressing the headset button. Be sure to make and answer a call i.e. The user can set the preferred audio device to "headset" using the handset, headset or speakerphone. The...
User Guide
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... phone on Page 2) 19 When a call goes active. Pick up the handset to start the conversation. To support multiple simultaneous calls, the user must use the hold button has a "hand" symbol above the button. After the hold features. If the 2nd call can be put on a single line. If there are multiple lines ringing, the user will ring. The hold and/or conference features. Hold The user can support multiple calls by default, flash red. When the user wants to answer...
... phone on Page 2) 19 When a call goes active. Pick up the handset to start the conversation. To support multiple simultaneous calls, the user must use the hold button has a "hand" symbol above the button. After the hold features. If the 2nd call can be put on a single line. If there are multiple lines ringing, the user will ring. The hold and/or conference features. Hold The user can support multiple calls by default, flash red. When the user wants to answer...
User Guide
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There are provided below: Setting up Speed Dial Numbers and Using Speed Dial Numbers To set-up an entry in the name), press "ok", which is the left soft key button. Enter a telephone number, an IP address or a URI into a speed dial list, the user must enter in the phone directory. Option 2 - (Fill the Speed Dial with "" next to them. "2") to a speed dial number, press that number (or scroll down until it is highlighted), then press "edit...
There are provided below: Setting up Speed Dial Numbers and Using Speed Dial Numbers To set-up an entry in the name), press "ok", which is the left soft key button. Enter a telephone number, an IP address or a URI into a speed dial list, the user must enter in the phone directory. Option 2 - (Fill the Speed Dial with "" next to them. "2") to a speed dial number, press that number (or scroll down until it is highlighted), then press "edit...
User Guide
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SIPURA 1 Directory 2 Speed Dial 3 Call History 4 Ring Tone select Setup cancel © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) 32 To exit this option and return to the ring tone option and press "select" using the left soft key. 4 Ring Tone (shortcut "i", "4", "select" extension, "change the ring tone for each user can be useful in a shared office environment as each extension that the phone supports. To set or change ", "select" ring tone) This option allows the...
SIPURA 1 Directory 2 Speed Dial 3 Call History 4 Ring Tone select Setup cancel © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) 32 To exit this option and return to the ring tone option and press "select" using the left soft key. 4 Ring Tone (shortcut "i", "4", "select" extension, "change the ring tone for each user can be useful in a shared office environment as each extension that the phone supports. To set or change ", "select" ring tone) This option allows the...
User Guide
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... display returns to the menu showing the extensions and the ring tones associated with "cancel", which is the left soft key. To return to the ring tones, press the "play © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) 33 SIPURA 1 EXT 1: Classic-1 2 EXT 2: Classic-3 3 EXT 3: Classic-2 change " button, which is selected, the ring tone used for each extension will be displayed. To pick the ring tone...
... display returns to the menu showing the extensions and the ring tones associated with "cancel", which is the left soft key. To return to the ring tones, press the "play © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) 33 SIPURA 1 EXT 1: Classic-1 2 EXT 2: Classic-3 3 EXT 3: Classic-2 change " button, which is selected, the ring tone used for each extension will be displayed. To pick the ring tone...
User Guide
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... IP Address of the phone. Check all the connections including the AC have the Model: SPA 841, Serial Number and telephone number ready for the support personnel. There may be a problem and the screen will not make or receive calls, please execute the following steps Step 1 - To exit from this menu option, press the "i" button. Please have your network administrator or service provider. Check the wall socket and confirm that AC power...
... IP Address of the phone. Check all the connections including the AC have the Model: SPA 841, Serial Number and telephone number ready for the support personnel. There may be a problem and the screen will not make or receive calls, please execute the following steps Step 1 - To exit from this menu option, press the "i" button. Please have your network administrator or service provider. Check the wall socket and confirm that AC power...
User Guide
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... your phone, please use the following information Step 1 - Calls with Poor Voice Quality. Then look at http://www.sipura.com/support/index.htm. Step 4 - Authorized users and VARs can access the Sipura web site at the Redial List (calls that the user made) by pressing "i", "3", "2" and write down the calls that were affected. Care for your Model: SPA 841, Serial Number, telephone number, Current IP Address and Registration Status (Registered, Not Registered) ready for supporting...
... your phone, please use the following information Step 1 - Calls with Poor Voice Quality. Then look at http://www.sipura.com/support/index.htm. Step 4 - Authorized users and VARs can access the Sipura web site at the Redial List (calls that the user made) by pressing "i", "3", "2" and write down the calls that were affected. Care for your Model: SPA 841, Serial Number, telephone number, Current IP Address and Registration Status (Registered, Not Registered) ready for supporting...
User Guide
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... their customers directly. Bundled Service: Offering various services as 404, 302, 600 Real Time Protocol Round Trip Time Streaming Audio Server Session Description Protocol Synchronous DRAM seconds Session Initiation Protocol Subscriber Line Interface Circuit Service Provider Sipura IP Telephone Secure Socket Layer Trivial File Transfer Protocol Transmission Control Protocol User Agent Micro-controller User Datagram Protocol Uniform Resource Locator Voice Mail Visual Message Waiting Indication/Indicator Voice Quality Wide Area Network Extensible Markup Language...
... their customers directly. Bundled Service: Offering various services as 404, 302, 600 Real Time Protocol Round Trip Time Streaming Audio Server Session Description Protocol Synchronous DRAM seconds Session Initiation Protocol Subscriber Line Interface Circuit Service Provider Sipura IP Telephone Secure Socket Layer Trivial File Transfer Protocol Transmission Control Protocol User Agent Micro-controller User Datagram Protocol Uniform Resource Locator Voice Mail Visual Message Waiting Indication/Indicator Voice Quality Wide Area Network Extensible Markup Language...