User's Guide
Page 1
Z700 Series Color Jetprinter™ P700 Series Photo Jetprinter™ User's Guide for Windows • Setup troubleshooting A checklist to find solutions to common setup problems. • Printer overview Learn about the printer parts and the printer software. • Printing ideas How to print several projects on various types of paper. • Maintenance Caring for your cartridges and ordering supplies. • General troubleshooting Error messages, print quality problems, paper jams, and much more. January 2003 www.lexmark.com
Z700 Series Color Jetprinter™ P700 Series Photo Jetprinter™ User's Guide for Windows • Setup troubleshooting A checklist to find solutions to common setup problems. • Printer overview Learn about the printer parts and the printer software. • Printing ideas How to print several projects on various types of paper. • Maintenance Caring for your cartridges and ordering supplies. • General troubleshooting Error messages, print quality problems, paper jams, and much more. January 2003 www.lexmark.com
User's Guide
Page 3
Contents Chapter 1: Printer overview 5 Understanding the printer parts 5 Using memory cards (Lexmark P700 Series only 7 Using the printer software 8 Using the paper type sensor 12 Chapter 2: Printing ideas 13 Printing on plain paper 13 Printing photos 14 Printing on premium or coated paper ... Printing transparencies 35 Printing your document in reverse order 37 Printing a banner 39 Printing on custom size paper 41 Chapter 3: Maintenance 43 Replacing the print cartridges 43 Aligning the print cartridges 47 Improving print quality 47 Contents 3
Contents Chapter 1: Printer overview 5 Understanding the printer parts 5 Using memory cards (Lexmark P700 Series only 7 Using the printer software 8 Using the paper type sensor 12 Chapter 2: Printing ideas 13 Printing on plain paper 13 Printing photos 14 Printing on premium or coated paper ... Printing transparencies 35 Printing your document in reverse order 37 Printing a banner 39 Printing on custom size paper 41 Chapter 3: Maintenance 43 Replacing the print cartridges 43 Aligning the print cartridges 47 Improving print quality 47 Contents 3
User's Guide
Page 4
Preserving the print cartridges 49 Ordering supplies 50 Chapter 4: Setup troubleshooting 51 Troubleshooting checklist 51 Solving printer software installation problems 52 Chapter 5: General troubleshooting 55 Solving network printing problems 55 Understanding error messages and flashing lights 55 Resolving unsuccessful or slow printing 57 Clearing paper misfeeds or jams 59 Solving print quality problems 60 Solving specialty media problems 63 Notices 64 Glossary 66 Index 70 Contents 4
Preserving the print cartridges 49 Ordering supplies 50 Chapter 4: Setup troubleshooting 51 Troubleshooting checklist 51 Solving printer software installation problems 52 Chapter 5: General troubleshooting 55 Solving network printing problems 55 Understanding error messages and flashing lights 55 Resolving unsuccessful or slow printing 57 Clearing paper misfeeds or jams 59 Solving print quality problems 60 Solving specialty media problems 63 Notices 64 Glossary 66 Index 70 Contents 4
User's Guide
Page 6
Lexmark P700 Series Photo Jetprinter™ USB cable connector Power supply connector Paper support Paper guide and release tab Front cover Paper exit tray Paper Feed button Power button Memory card slots USB card reader The following table describes each part. Understanding the printer parts 6 Stack paper after printing. Use this: Front cover Memory card slots Paper exit tray When you want to: • Install or change print cartridges. • Clear paper jams. Access your photos.
Lexmark P700 Series Photo Jetprinter™ USB cable connector Power supply connector Paper support Paper guide and release tab Front cover Paper exit tray Paper Feed button Power button Memory card slots USB card reader The following table describes each part. Understanding the printer parts 6 Stack paper after printing. Use this: Front cover Memory card slots Paper exit tray When you want to: • Install or change print cartridges. • Clear paper jams. Access your photos.
User's Guide
Page 10
...; Use my choice when you want to select the paper type. • Automatic when you want the printer to select the correct print quality for the detected paper type. • Quick Print when you want to print documents quickly, but with reduced print ... pages of your finished documents turn like the pages of a magazine. Note: This option is not available if a black cartridge is not listed, select Custom Size. Print Color Images in your color cartridge. Print Layout tab From: Layout Duplexing Select: Normal, Banner, Mirror, N-up, Poster, or Booklet. • Two-Sided to print...
...; Use my choice when you want to select the paper type. • Automatic when you want the printer to select the correct print quality for the detected paper type. • Quick Print when you want to print documents quickly, but with reduced print ... pages of your finished documents turn like the pages of a magazine. Note: This option is not available if a black cartridge is not listed, select Custom Size. Print Color Images in your color cartridge. Print Layout tab From: Layout Duplexing Select: Normal, Banner, Mirror, N-up, Poster, or Booklet. • Two-Sided to print...
User's Guide
Page 11
...8226; Install a print cartridge. • View information about how to purchase new cartridges. • Clean the print cartridge nozzles. • Align the cartridges. • Solve other problems. Note: Do not click this tab: How To Troubleshooting Maintenance You can: • Receive printer information. • ...to open the LSC: • Click Start Programs Lexmark Z700-P700 Series Lexmark Z700-P700 Series Solution Center. • Double-click the Lexmark Z700-P700 Series Solution Center desktop icon. Lexmark Solution Center The Lexmark Z700-P700 Series Solution Center (LSC) is in ...
...8226; Install a print cartridge. • View information about how to purchase new cartridges. • Clean the print cartridge nozzles. • Align the cartridges. • Solve other problems. Note: Do not click this tab: How To Troubleshooting Maintenance You can: • Receive printer information. • ...to open the LSC: • Click Start Programs Lexmark Z700-P700 Series Lexmark Z700-P700 Series Solution Center. • Double-click the Lexmark Z700-P700 Series Solution Center desktop icon. Lexmark Solution Center The Lexmark Z700-P700 Series Solution Center (LSC) is in ...
User's Guide
Page 14
Step 2: Customize the print settings If you are using specialty media, follow the steps for inkjet printers. You can also use : • The photo software included with normal print quality, you may want to your other software program's documentation for more ...your photo paper and changing your settings. Step 1: Load the photo paper • For best results, use photo paper that is made for your printer. • A photo cartridge. Note: You may need to print a borderless photo using plain A4 or letter size paper, and you use coated or glossy paper. If you...
Step 2: Customize the print settings If you are using specialty media, follow the steps for inkjet printers. You can also use : • The photo software included with normal print quality, you may want to your other software program's documentation for more ...your photo paper and changing your settings. Step 1: Load the photo paper • For best results, use photo paper that is made for your printer. • A photo cartridge. Note: You may need to print a borderless photo using plain A4 or letter size paper, and you use coated or glossy paper. If you...
User's Guide
Page 23
Note: If you . • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Step 2: Customize the print settings 1 With your color print cartridge. Step 1: Load the paper • Load the paper vertically against the right side of the paper. Printing...
Note: If you . • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Step 2: Customize the print settings 1 With your color print cartridge. Step 1: Load the paper • Load the paper vertically against the right side of the paper. Printing...
User's Guide
Page 43
... about ordering supplies, see page 50. The cartridge carrier moves to the loading position, unless the printer is on. 2 Raise the front cover. 3 Maintenance Replacing the print cartridges The Lexmark Z700-P700 Series uses the following cartridges: Left cartridge carrier: Color cartridges only 19 20 25 Right cartridge carrier: Black or Photo cartridges 48 50 55 90 (Photo) Note...
... about ordering supplies, see page 50. The cartridge carrier moves to the loading position, unless the printer is on. 2 Raise the front cover. 3 Maintenance Replacing the print cartridges The Lexmark Z700-P700 Series uses the following cartridges: Left cartridge carrier: Color cartridges only 19 20 25 Right cartridge carrier: Black or Photo cartridges 48 50 55 90 (Photo) Note...
User's Guide
Page 46
... tab, click Install a new print cartridge. 3 Select the type of cartridge you installed. For help , see "Lexmark Solution Center" on page 45. 1 Open the LSC. Specifying cartridge settings in the printer software Before you installed a new cartridge, continue with "Aligning the print cartridges." If an old cartridge is a new cartridge or an old cartridge (one that has been used before...
... tab, click Install a new print cartridge. 3 Select the type of cartridge you installed. For help , see "Lexmark Solution Center" on page 45. 1 Open the LSC. Specifying cartridge settings in the printer software Before you installed a new cartridge, continue with "Aligning the print cartridges." If an old cartridge is a new cartridge or an old cartridge (one that has been used before...
User's Guide
Page 49
j If print quality is included with new photo print cartridges. • Do not remove a print cartridge from your print cartridges and optimum performance from the printer except to the printer. A print cartridge storage unit is still not satisfactory, replace the print cartridges. Preserving the print cartridges 49 Lexmark's printer warranty does not cover repair of the cloth, gently hold the cloth...
j If print quality is included with new photo print cartridges. • Do not remove a print cartridge from your print cartridges and optimum performance from the printer except to the printer. A print cartridge storage unit is still not satisfactory, replace the print cartridges. Preserving the print cartridges 49 Lexmark's printer warranty does not cover repair of the cloth, gently hold the cloth...
User's Guide
Page 51
... a network, make sure your Lexmark adapter is connected to the adapter documentation. Is the paper loaded correctly? Did you remove the sticker and transparent tape from the back and bottom of programs, install the printer software. Setup troubleshooting 51 Are both print cartridges? Did you install the printer software correctly? For more information, refer...
... a network, make sure your Lexmark adapter is connected to the adapter documentation. Is the paper loaded correctly? Did you remove the sticker and transparent tape from the back and bottom of programs, install the printer software. Setup troubleshooting 51 Are both print cartridges? Did you install the printer software correctly? For more information, refer...
User's Guide
Page 55
...error messages on your computer screen and blinking lights on your cartridges is 25% full or less. Understanding error messages and flashing lights Use this message appears you are connected to a network with a Lexmark adapter, see "Printer has a paper jam" on page 60. For information ... help clearing a paper jam, see the adapter documentation for troubleshooting information. 5 General troubleshooting For information about lights on a Lexmark adapter, refer to the adapter documentation. Ink Low message A print cartridge is running out of your printer. General troubleshooting 55
...error messages on your computer screen and blinking lights on your cartridges is 25% full or less. Understanding error messages and flashing lights Use this message appears you are connected to a network with a Lexmark adapter, see "Printer has a paper jam" on page 60. For information ... help clearing a paper jam, see the adapter documentation for troubleshooting information. 5 General troubleshooting For information about lights on a Lexmark adapter, refer to the adapter documentation. Ink Low message A print cartridge is running out of your printer. General troubleshooting 55
User's Guide
Page 56
...for error messages. 2 Turn the printer off. 3 Wait a few seconds, and then turn the printer back on page 59. Understanding error messages and flashing lights 56 For help , see "Clearing paper misfeeds or jams" on . to get more help : • Installing a new cartridge, see page 45. • ...Ordering supplies, see page 60. For more information about ordering supplies. • Order a new cartridge or locate a dealer near you by contacting the Lexmark Web site at www...
...for error messages. 2 Turn the printer off. 3 Wait a few seconds, and then turn the printer back on page 59. Understanding error messages and flashing lights 56 For help , see "Clearing paper misfeeds or jams" on . to get more help : • Installing a new cartridge, see page 45. • ...Ordering supplies, see page 60. For more information about ordering supplies. • Order a new cartridge or locate a dealer near you by contacting the Lexmark Web site at www...
User's Guide
Page 58
...: Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 In the Printers folder, make sure there is only one Lexmark Z700-P700 Series printer icon. • If you have clogged nozzles. Printer ejects a blank page after appearing to a network with a Lexmark adapter, the indicator lights are on page 57 - Clean the print cartridge nozzles and contacts...
...: Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 In the Printers folder, make sure there is only one Lexmark Z700-P700 Series printer icon. • If you have clogged nozzles. Printer ejects a blank page after appearing to a network with a Lexmark adapter, the indicator lights are on page 57 - Clean the print cartridge nozzles and contacts...
User's Guide
Page 60
... paper jam" on . Solving print quality problems 60 For help , check your margin settings, select a higher print quality, align the print cartridges, or clean the nozzles. c Turn the printer on the paper to the left edge of the paper support. Print is too dark or smudged • Make sure the paper is... lodged too far into the printer. Printer has a paper jam If the paper is straight and not wrinkled. • Let the ink dry completely before handling the paper. • Make ...
... paper jam" on . Solving print quality problems 60 For help , check your margin settings, select a higher print quality, align the print cartridges, or clean the nozzles. c Turn the printer on the paper to the left edge of the paper support. Print is too dark or smudged • Make sure the paper is... lodged too far into the printer. Printer has a paper jam If the paper is straight and not wrinkled. • Let the ink dry completely before handling the paper. • Make ...
User's Guide
Page 61
... on the page • The next page exiting the printer may be smearing the ink. Vertical straight lines are missing or unexpected • Make sure the Lexmark printer is appropriate for the paper type. • Clean the print cartridge nozzles and contacts. • Make sure the print quality... setting is selected as it exits the printer and let it dry completely before stacking. • ...
... on the page • The next page exiting the printer may be smearing the ink. Vertical straight lines are missing or unexpected • Make sure the Lexmark printer is appropriate for the paper type. • Clean the print cartridge nozzles and contacts. • Make sure the print quality... setting is selected as it exits the printer and let it dry completely before stacking. • ...
User's Guide
Page 62
...11. • Use a different paper brand. Photos do not print as the document color: 1 With your printer icon. 3 Select the document you want to cancel. • Align the print cartridges. For help , see "Improving print quality" on page 47. Solving print quality problems 62 Colors on the ...printout differ from the colors on the screen" on page 47. • Clean the print cartridge nozzles and contacts. Printed characters are faded Try the suggestions listed in the Lexmark Solution Center. For help , see "Lexmark Solution Center" on ink.
...11. • Use a different paper brand. Photos do not print as the document color: 1 With your printer icon. 3 Select the document you want to cancel. • Align the print cartridges. For help , see "Improving print quality" on page 47. Solving print quality problems 62 Colors on the ...printout differ from the colors on the screen" on page 47. • Clean the print cartridge nozzles and contacts. Printed characters are faded Try the suggestions listed in the Lexmark Solution Center. For help , see "Lexmark Solution Center" on ink.
User's Guide
Page 63
...page 35 or "Printing photos" on page 14. • Select a higher print quality, such as Better or Best. • Clean the print cartridge nozzles and contacts. Solving specialty media problems 63 For help , see "Improving print quality" on page 35. • Remove each page as the ...14 or "Printing transparencies" on page 47. For help solve problems with print side facing you ) and selected the appropriate settings in the printer software. Transparencies or photos contain white lines • Make sure you loaded the paper correctly (with print side facing you ) and selected...
...page 35 or "Printing photos" on page 14. • Select a higher print quality, such as Better or Best. • Clean the print cartridge nozzles and contacts. Solving specialty media problems 63 For help , see "Improving print quality" on page 35. • Remove each page as the ...14 or "Printing transparencies" on page 47. For help solve problems with print side facing you ) and selected the appropriate settings in the printer software. Transparencies or photos contain white lines • Make sure you loaded the paper correctly (with print side facing you ) and selected...
User's Guide
Page 66
...high-quality printed images. automatic alignment. A mechanism that ejects from your printer. Also called continuous form paper. cartridge contact. Printer software settings defined when the printer is manufactured. duplex. alignment values. Automatic Sheet Feeder (ASF). booklets.... A nonstandard paper size. A feature that touches the carrier contacts inside your print cartridge that automatically aligns the print cartridges. default printer settings. banner paper. The gold area on . continuous form paper. Multiple pages printed, folded...
...high-quality printed images. automatic alignment. A mechanism that ejects from your printer. Also called continuous form paper. cartridge contact. Printer software settings defined when the printer is manufactured. duplex. alignment values. Automatic Sheet Feeder (ASF). booklets.... A nonstandard paper size. A feature that touches the carrier contacts inside your print cartridge that automatically aligns the print cartridges. default printer settings. banner paper. The gold area on . continuous form paper. Multiple pages printed, folded...