User's Guide
Page 17
... for additional troubleshooting information. 14 Macintosh 1 Open the Lexmark Z65 Control Panel or Lexmark Z65 Utility (see page 4). 2 From the Troubleshooting tab, click Print a test page. If the test page prints, the problem may be with a Lexmark adapter, refer to print a test page. Check the documentation that came with your printer is , follow these steps: 1 Disconnect your...
... for additional troubleshooting information. 14 Macintosh 1 Open the Lexmark Z65 Control Panel or Lexmark Z65 Utility (see page 4). 2 From the Troubleshooting tab, click Print a test page. If the test page prints, the problem may be with a Lexmark adapter, refer to print a test page. Check the documentation that came with your printer is , follow these steps: 1 Disconnect your...
User's Guide
Page 18
...speed or poor print quality • Paper misfeeds or jams • Error messages or flashing lights Use this problem: The Search Results: No Printer Attached screen appeared. My printer is blinking. Setup troubleshooting Refer to the Lexmark Solution Center (see page 4) or the Online User's Guide (see page 4) for Macintosh 15 A paper... 8.6 to 9.2 22 for Mac OS X 23 for Windows and Macintosh 23 for Windows and Macintosh 24 for Windows 25 for help solving problems you may have after setting up your printer. A communications error message appeared. The power light did not come on.
...speed or poor print quality • Paper misfeeds or jams • Error messages or flashing lights Use this problem: The Search Results: No Printer Attached screen appeared. My printer is blinking. Setup troubleshooting Refer to the Lexmark Solution Center (see page 4) or the Online User's Guide (see page 4) for Macintosh 15 A paper... 8.6 to 9.2 22 for Mac OS X 23 for Windows and Macintosh 23 for Windows and Macintosh 24 for Windows 25 for help solving problems you may have after setting up your printer. A communications error message appeared. The power light did not come on.
User's Guide
Page 19
The Search Results: No Printer Attached screen appeared. (Windows only) Note: Your screen may appear slightly different from the one shown depending on the setup sheet that came with a good quality USB cable, such as Lexmark P/N 12A2405. a Check the power supply connections. b Click Continue or Next. To continue software installation, follow the steps... did not come on both ends and is not damaged. c If the screen reappears, make sure your operating system. If necessary, replace it with your printer. a See if checking the items on page 13 solves the...
The Search Results: No Printer Attached screen appeared. (Windows only) Note: Your screen may appear slightly different from the one shown depending on the setup sheet that came with a good quality USB cable, such as Lexmark P/N 12A2405. a Check the power supply connections. b Click Continue or Next. To continue software installation, follow the steps... did not come on both ends and is not damaged. c If the screen reappears, make sure your operating system. If necessary, replace it with your printer. a See if checking the items on page 13 solves the...
User's Guide
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... 88) in the Online User's Guide (see page 4. Windows Macintosh If there is selected (see page 1). • For more information, follow the instructions for this problem in the right carrier. • You loaded plain A4 or letter size paper into paper tray 1 (see page 5). • The paper tray 1 button on your...
... 88) in the Online User's Guide (see page 4. Windows Macintosh If there is selected (see page 1). • For more information, follow the instructions for this problem in the right carrier. • You loaded plain A4 or letter size paper into paper tray 1 (see page 5). • The paper tray 1 button on your...
User's Guide
Page 21
...if checking the items on any screens similar to complete printer software installation. 18 b Restart your desktop, double-click My Computer. 2 Double-click the CD-ROM drive icon. If the Lexmark printer software installation screen does not appear: 1 From your ...Lexmark printer software installation screen appears, click Install or Install Now. c Reinsert the printer software CD. When I inserted the printer software CD, nothing happened. (Windows) First, see either of the following Lexmark printer software installation screens: or If you click Cancel on page 13 solves the problem...
...if checking the items on any screens similar to complete printer software installation. 18 b Restart your desktop, double-click My Computer. 2 Double-click the CD-ROM drive icon. If the Lexmark printer software installation screen does not appear: 1 From your ...Lexmark printer software installation screen appears, click Install or Install Now. c Reinsert the printer software CD. When I inserted the printer software CD, nothing happened. (Windows) First, see either of the following Lexmark printer software installation screens: or If you click Cancel on page 13 solves the problem...
User's Guide
Page 22
... the problem. When you insert the printer software CD, you should see one of the following Lexmark printer software installation screens: Mac OS 8.6 to 9.2 Mac OS X version 10.0.3 to 10.1 If you do not see if checking the items on each screen to complete printer software installation. 19 b Reinsert the printer software CD. c When the Lexmark Z65 Installation...
... the problem. When you insert the printer software CD, you should see one of the following Lexmark printer software installation screens: Mac OS 8.6 to 9.2 Mac OS X version 10.0.3 to 10.1 If you do not see if checking the items on each screen to complete printer software installation. 19 b Reinsert the printer software CD. c When the Lexmark Z65 Installation...
User's Guide
Page 23
...Printers. b Right-click the Lexmark Z65 printer icon, and then click Properties. For help, see page 24. If the test page prints, your printer is not listed, uninstall and then reinstall the printer software. If the test page does not print, click the Help button on page 13 solves the problem... , see page 4). 20 Make sure the printer is set to the printer software Help (see page 24. Check your software application documentation for your desktop, double-click the Lexmark Z65 Solution Center icon. b Right-click the Lexmark Z65 printer icon, and then click Properties. For help ...
...Printers. b Right-click the Lexmark Z65 printer icon, and then click Properties. For help, see page 24. If the test page prints, your printer is not listed, uninstall and then reinstall the printer software. If the test page does not print, click the Help button on page 13 solves the problem... , see page 4). 20 Make sure the printer is set to the printer software Help (see page 24. Check your software application documentation for your desktop, double-click the Lexmark Z65 Solution Center icon. b Right-click the Lexmark Z65 printer icon, and then click Properties. For help ...
User's Guide
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... page 25). c In the Connect to print. e Send your desktop, highlight the Lexmark Z65 printer icon. If the test page prints, your printer cable connection. b In the left to the printer software Help (see if checking the list on page 13 solves the problem. If the test page does not print, refer to close Chooser. d Choose...
... page 25). c In the Connect to print. e Send your desktop, highlight the Lexmark Z65 printer icon. If the test page prints, your printer cable connection. b In the left to the printer software Help (see if checking the list on page 13 solves the problem. If the test page does not print, refer to close Chooser. d Choose...
User's Guide
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... see page 4). 22 If your document. e Select your print job. f From the Printers menu, choose Make Default. h From the Queue menu, choose Start Queue, if available. b Double-click the Lexmark Z65 Utility icon. If a test page prints, your software application documentation for troubleshooting information. ...- If the test page does not print, refer to the printer software Help (see if checking the list on page 13 solves the problem. c From the ...
... see page 4). 22 If your document. e Select your print job. f From the Printers menu, choose Make Default. h From the Queue menu, choose Start Queue, if available. b Double-click the Lexmark Z65 Utility icon. If a test page prints, your software application documentation for troubleshooting information. ...- If the test page does not print, refer to the printer software Help (see if checking the list on page 13 solves the problem. c From the ...
User's Guide
Page 26
First, see page 5. • If there is blinking. • Your printer may be out of paper or the paper may need to print. If the printer software does not install properly, a communications error message appears when you loaded the... paper correctly. You may be jammed. Make sure you try to uninstall, and then reinstall the printer software. A communications error message appeared. For help , see page 4. For help, see if checking the list on it. ... an error message on your screen, follow the instructions on page 13 solves the problem.
First, see page 5. • If there is blinking. • Your printer may be out of paper or the paper may need to print. If the printer software does not install properly, a communications error message appears when you loaded the... paper correctly. You may be jammed. Make sure you try to uninstall, and then reinstall the printer software. A communications error message appeared. For help , see page 4. For help, see if checking the list on it. ... an error message on your screen, follow the instructions on page 13 solves the problem.
User's Guide
Page 27
... still not working properly. c Follow instructions on your printing problem, uninstall and then reinstall the printer software. b Follow the instructions on your computer before reinstalling the printer software. My printer is working . (Windows) Uninstall the printer software a From your desktop, click Start Programs or All Programs Lexmark Z65 Lexmark Z65 Uninstall. If the suggestions in this chapter did not...
... still not working properly. c Follow instructions on your printing problem, uninstall and then reinstall the printer software. b Follow the instructions on your computer before reinstalling the printer software. My printer is working . (Windows) Uninstall the printer software a From your desktop, click Start Programs or All Programs Lexmark Z65 Lexmark Z65 Uninstall. If the suggestions in this chapter did not...
Online User’s Guide for Mac OS 8.6 to 9.2
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...print jobs, click Save Settings. 5 Click Print to apply your settings and print your settings for all jobs unless a problem occurs. www.lexmark.com Note: You can use the computer to perform other tasks while printing in the upper left, choose: Background Printing ... You cannot use the computer to perform other tasks while printing in the background. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Printer overview 11 From the pop-up menu in the foreground. Print Time • Select...
...print jobs, click Save Settings. 5 Click Print to apply your settings and print your settings for all jobs unless a problem occurs. www.lexmark.com Note: You can use the computer to perform other tasks while printing in the upper left, choose: Background Printing ... You cannot use the computer to perform other tasks while printing in the background. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Printer overview 11 From the pop-up menu in the foreground. Print Time • Select...
Online User’s Guide for Mac OS 8.6 to 9.2
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Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Troubleshooting 62 • Solving general printing problems • Solving printer software installation problems • Solving network printing problems • Understanding error messages and flashing lights • Resolving unsuccessful or slow printing • Recovering when your computer stops responding • Clearing paper misfeeds...
Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Troubleshooting 62 • Solving general printing problems • Solving printer software installation problems • Solving network printing problems • Understanding error messages and flashing lights • Resolving unsuccessful or slow printing • Recovering when your computer stops responding • Clearing paper misfeeds...
Online User’s Guide for Mac OS 8.6 to 9.2
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... to the adapter documentation. If you have a printing problem, first make sure it is securely attached on . For more information, refer to your Lexmark adapter is connected with a Lexmark Z65n, make sure: • The power supply is installed correctly: www.lexmark.com Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this...
... to the adapter documentation. If you have a printing problem, first make sure it is securely attached on . For more information, refer to your Lexmark adapter is connected with a Lexmark Z65n, make sure: • The power supply is installed correctly: www.lexmark.com Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this...
Online User’s Guide for Mac OS 8.6 to 9.2
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... installer did not automatically launch, double-click the Install icon to uninstall the printer software. 4 Restart your screen to launch the installer. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 66 Solving printer software installation problems If the printer software does not install properly, a communications error message appears when you try...
... installer did not automatically launch, double-click the Install icon to uninstall the printer software. 4 Restart your screen to launch the installer. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 66 Solving printer software installation problems If the printer software does not install properly, a communications error message appears when you try...
Online User’s Guide for Mac OS 8.6 to 9.2
Page 93
... as unconfigured in the Network Printer Configuration Dialog or in the Printer Selection dialog. • Your printer is on a remote subnet. Troubleshooting 70 Solving network printing problems For help, first see Solving general printing problems. If one or more of these conditions apply, continue with Entering an IP address. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas...
... as unconfigured in the Network Printer Configuration Dialog or in the Printer Selection dialog. • Your printer is on a remote subnet. Troubleshooting 70 Solving network printing problems For help, first see Solving general printing problems. If one or more of these conditions apply, continue with Entering an IP address. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas...
Online User’s Guide for Mac OS 8.6 to 9.2
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Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 75 Network light is not on (Lexmark Z65n only) When your network printer is working properly. For help, contact your computer using a USB cable. Try Printing a test page. For... Network connection speed light. If they are on the back of the printer are not: • Check your network cable connections. • Make sure your network is still a problem, disconnect your printer from the network and attach it directly to your network administrator. •...
Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 75 Network light is not on (Lexmark Z65n only) When your network printer is working properly. For help, contact your computer using a USB cable. Try Printing a test page. For... Network connection speed light. If they are on the back of the printer are not: • Check your network cable connections. • Make sure your network is still a problem, disconnect your printer from the network and attach it directly to your network administrator. •...
Online User’s Guide for Mac OS 8.6 to 9.2
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Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 76 Resolving unsuccessful or slow printing For help, first see Solving general printing problems. If there is still a problem, click the topic that best describes it: • Printer is plugged in, but does not print • Test page does not print • Printer ejects a blank page after appearing to print • Printer prints very slowly Using this Guide... www.lexmark.com
Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 76 Resolving unsuccessful or slow printing For help, first see Solving general printing problems. If there is still a problem, click the topic that best describes it: • Printer is plugged in, but does not print • Test page does not print • Printer ejects a blank page after appearing to print • Printer prints very slowly Using this Guide... www.lexmark.com
Online User’s Guide for Mac OS 8.6 to 9.2
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b Make sure the Hold button is not being held or paused. c Try printing your desktop, double-click the Lexmark Z65 printer icon. To check the printer status: a From your test page again. Solving printer software installation problems - Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 78 Test page does not print For help, first...
b Make sure the Hold button is not being held or paused. c Try printing your desktop, double-click the Lexmark Z65 printer icon. To check the printer status: a From your test page again. Solving printer software installation problems - Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 78 Test page does not print For help, first...
Online User’s Guide for Mac OS 8.6 to 9.2
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... locked up again. c Click the Trash button. 4 Plug the printer cable back into the computer. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this problem is to turn the computer on , the desktop printer spooler may need to : 1 Turn the printer and the computer off. 2 Press and hold the Shift key...
... locked up again. c Click the Trash button. 4 Plug the printer cable back into the computer. Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this problem is to turn the computer on , the desktop printer spooler may need to : 1 Turn the printer and the computer off. 2 Press and hold the Shift key...