User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 19
...enable/disable various printer software functions, such as Sound Effects and Buffer Mode. Note: You can also access the Control Program from the Lexmark Z22/Z32 Series desktop icon. Maintaining your printer and install or replace print cartridges. Help button to change settings for best print quality. • Clean the print nozzles. • View cartridge part numbers and order supplies directly from the Start menu, click: 1 Programs 2 Lexmark Z22/Z32 Series 3 Lexmark Z22/Z32 Control Program Click the... DOS Printing tab to access printer driver help. Status...
...enable/disable various printer software functions, such as Sound Effects and Buffer Mode. Note: You can also access the Control Program from the Lexmark Z22/Z32 Series desktop icon. Maintaining your printer and install or replace print cartridges. Help button to change settings for best print quality. • Clean the print nozzles. • View cartridge part numbers and order supplies directly from the Start menu, click: 1 Programs 2 Lexmark Z22/Z32 Series 3 Lexmark Z22/Z32 Control Program Click the... DOS Printing tab to access printer driver help. Status...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 28
... printer software has been installed correctly. You may need to disconnect your printer from the bottom of the print cartridge. • Error messages (such as Printer Offline) and job progress information do not display on your computer. • 24 • • • Chapter 4 • Printer ejects a blank page after appearing to the computer. If you are using a USB hub, remove the hub and connect the USB cable directly to print Make sure: • You have a switch...
... printer software has been installed correctly. You may need to disconnect your printer from the bottom of the print cartridge. • Error messages (such as Printer Offline) and job progress information do not display on your computer. • 24 • • • Chapter 4 • Printer ejects a blank page after appearing to the computer. If you are using a USB hub, remove the hub and connect the USB cable directly to print Make sure: • You have a switch...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 31
Troubleshooting Printer does not feed envelopes or specialty paper If regular paper feeds without problems, make sure: • You are using an envelope size supported by your printer, and it is selected in Printer Properties for Windows and in Page Setup for Macintosh. • Your application is poor at the left , right, top, or bottom edges of vertical straight lines in .) for best print quality for most jobs 19 mm (0.75 in...
Troubleshooting Printer does not feed envelopes or specialty paper If regular paper feeds without problems, make sure: • You are using an envelope size supported by your printer, and it is selected in Printer Properties for Windows and in Page Setup for Macintosh. • Your application is poor at the left , right, top, or bottom edges of vertical straight lines in .) for best print quality for most jobs 19 mm (0.75 in...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 35
..., d:\setup), and then click OK. The Lexmark Z22/Z32 software installation screen appears. 4 Click Install Printer Software. Macintosh 8.6/9 - For help, see page 33. Using the CD-ROM Follow the set of your operating system and printer cable (parallel or USB): Windows 98 - Note: If the CD does not run automatically when you insert it: 1 From the Start menu, select Run. 2 In the command-line text box, type the letter of instructions...
..., d:\setup), and then click OK. The Lexmark Z22/Z32 software installation screen appears. 4 Click Install Printer Software. Macintosh 8.6/9 - For help, see page 33. Using the CD-ROM Follow the set of your operating system and printer cable (parallel or USB): Windows 98 - Note: If the CD does not run automatically when you insert it: 1 From the Start menu, select Run. 2 In the command-line text box, type the letter of instructions...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 36
... Shift key. 5 Locate the Lexmark Z22/Z32 printer icon on your screen. The Win Self-Extractor window opens. 5 Follow the set of your CD-ROM drive, followed by :\setup (for a fee. This could cause your hard disk drive. 4 Double-click the executable (.exe) file to enable extensions. b In the command-line text box, type the letter of instructions on your desktop. Using the World Wide Web If your computer...
... Shift key. 5 Locate the Lexmark Z22/Z32 printer icon on your screen. The Win Self-Extractor window opens. 5 Follow the set of your CD-ROM drive, followed by :\setup (for a fee. This could cause your hard disk drive. 4 Double-click the executable (.exe) file to enable extensions. b In the command-line text box, type the letter of instructions on your desktop. Using the World Wide Web If your computer...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 39
... the product. To obtain warranty service, you may be required to the United States and Canada. For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in warranty service, or damaged beyond repair. Extent of warranty We do not warrant uninterrupted or error-free operation of the original product. Lexmark Z22 Color Jetprinter™ Lexmark Z32 Color Jetprinter™ This Statement...
... the product. To obtain warranty service, you may be required to the United States and Canada. For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in warranty service, or damaged beyond repair. Extent of warranty We do not warrant uninterrupted or error-free operation of the original product. Lexmark Z22 Color Jetprinter™ Lexmark Z32 Color Jetprinter™ This Statement...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 40
...Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Failure to state. You may also have other rights which Lexmark is not liable for actual damages from state to have installed a maintenance kit as specified (if applicable) • Use of printing media outside of Lexmark specifications • Use of other than Lexmark... to Lexmark. Lexmark's liability for any lost profits, lost savings, incidental damage, or other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) • Use of ...
...Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Failure to state. You may also have other rights which Lexmark is not liable for actual damages from state to have installed a maintenance kit as specified (if applicable) • Use of printing media outside of Lexmark specifications • Use of other than Lexmark... to Lexmark. Lexmark's liability for any lost profits, lost savings, incidental damage, or other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) • Use of ...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 41
... 21 Control Panel using 16 Control Program aligning print cartridges 18 using 15 custom size paper Macintosh loading 8 settings 13 Windows loading 2 settings 6 customizing Page Setup 11 Print dialog 10 Printer Properties 5 Index D default settings, changing Macintosh 12 Windows 5 diskettes, installing printer software 32 DOS printing 33 downloaded printer driver, installing 32 E electronic emission notices 33 Energy Star 34 envelopes Macintosh loading 8 settings 12 Windows loading 2 settings 5 error messages Ink Low 30 Paper Jam 26, 30 Printer Offline 25 European Community directives...
... 21 Control Panel using 16 Control Program aligning print cartridges 18 using 15 custom size paper Macintosh loading 8 settings 13 Windows loading 2 settings 6 customizing Page Setup 11 Print dialog 10 Printer Properties 5 Index D default settings, changing Macintosh 12 Windows 5 diskettes, installing printer software 32 DOS printing 33 downloaded printer driver, installing 32 E electronic emission notices 33 Energy Star 34 envelopes Macintosh loading 8 settings 12 Windows loading 2 settings 5 error messages Ink Low 30 Paper Jam 26, 30 Printer Offline 25 European Community directives...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 43
..., Page Setup 9 General, Print 10 Paper Type/Quality 10 Watermark 9 postcards Macintosh loading 8 settings 12 Windows loading 2 settings 5 Power light, flashing 30 print cartridge contacts, cleaning 21 print cartridges aligning 18 installing 17 preserving 21 removing 17 replacing 17 wiping nozzles 21 Print dialog for Macintosh 10 print nozzles 21 cleaning 19 wiping 21 print quality banding 28 different colors 29 faded colors 29 improving 18 missing colors 20, 29 smudged 28 too dark 28 troubleshooting 27 print settings,specialty paper Macintosh 12 Windows 5 printer driver downloading...
..., Page Setup 9 General, Print 10 Paper Type/Quality 10 Watermark 9 postcards Macintosh loading 8 settings 12 Windows loading 2 settings 5 Power light, flashing 30 print cartridge contacts, cleaning 21 print cartridges aligning 18 installing 17 preserving 21 removing 17 replacing 17 wiping nozzles 21 Print dialog for Macintosh 10 print nozzles 21 cleaning 19 wiping 21 print quality banding 28 different colors 29 faded colors 29 improving 18 missing colors 20, 29 smudged 28 too dark 28 troubleshooting 27 print settings,specialty paper Macintosh 12 Windows 5 printer driver downloading...
User's Guide for Windows NT 4.0 and Windows 2000
Page 2
... File menu, select Print. 2 Click Setup, and make sure Landscape is selected. 3 Choose the pages you how to load paper and adjust your printer software for using this guide when you have questions about your printer tells you how to the information you encounter a problem. Tips for printing. Home page Lexmark™ Z22/Z32 Color Jetprinter™ User's Guide for solving printing problems. Appendix provides notices and safety information. Maintaining your printer or when you need. Troubleshooting...
... File menu, select Print. 2 Click Setup, and make sure Landscape is selected. 3 Choose the pages you how to load paper and adjust your printer software for using this guide when you have questions about your printer tells you how to the information you encounter a problem. Tips for printing. Home page Lexmark™ Z22/Z32 Color Jetprinter™ User's Guide for solving printing problems. Appendix provides notices and safety information. Maintaining your printer or when you need. Troubleshooting...
User's Guide for Windows NT 4.0 and Windows 2000
Page 13
... printer software. From the Media Type drop-down menu, select Greeting Card Stock. Select the appropriate Paper Size setting. 13 Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Selecting settings for specialty paper, use the following table: When you are designed to the default settings. To change these selections: From the list of Paper Sizes, select the appropriate envelope size. Use the default settings for printing most documents on this specialty media: Envelopes From the Page Setup...
... printer software. From the Media Type drop-down menu, select Greeting Card Stock. Select the appropriate Paper Size setting. 13 Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Selecting settings for specialty paper, use the following table: When you are designed to the default settings. To change these selections: From the list of Paper Sizes, select the appropriate envelope size. Use the default settings for printing most documents on this specialty media: Envelopes From the Page Setup...
User's Guide for Windows NT 4.0 and Windows 2000
Page 19
... Web OK Cancel Help 19 Index Status tab to find printer software version and copyright information. Cartridge tab to basic printing Maintaining your printer Troubleshooting Appendix Maintaining your print job. Steps to : • Install or replace a print cartridge. • Clean the print nozzles. • Align the cartridges. • Print a test page. • View cartridge part numbers and order supplies directly from Lexmark's Web site. Options tab to: • Control how and when the Control Program displays. • Enable bidirectional support. • Disable the printer...
... Web OK Cancel Help 19 Index Status tab to find printer software version and copyright information. Cartridge tab to basic printing Maintaining your printer Troubleshooting Appendix Maintaining your print job. Steps to : • Install or replace a print cartridge. • Clean the print nozzles. • Align the cartridges. • Print a test page. • View cartridge part numbers and order supplies directly from Lexmark's Web site. Options tab to: • Control how and when the Control Program displays. • Enable bidirectional support. • Disable the printer...
User's Guide for Windows NT 4.0 and Windows 2000
Page 25
... to align the print cartridges when: • The black portions of a graphic or text do not align properly with the color portions. • Characters are not aligned correctly at the left margin. • Vertical lines appear "wavy." To align the print cartridges: 1 Load plain paper in the printer. 2 Open the Control Program. Your printer prints an alignment test page and the Align Cartridge dialog box displays. 25 For help, see page 18. 3 Click the Cartridges tab. 4 Click Align Cartridges...
... to align the print cartridges when: • The black portions of a graphic or text do not align properly with the color portions. • Characters are not aligned correctly at the left margin. • Vertical lines appear "wavy." To align the print cartridges: 1 Load plain paper in the printer. 2 Open the Control Program. Your printer prints an alignment test page and the Align Cartridge dialog box displays. 25 For help, see page 18. 3 Click the Cartridges tab. 4 Click Align Cartridges...
User's Guide for Windows NT 4.0 and Windows 2000
Page 28
... nozzle test: 1 Load plain paper in graphics or printed text. • Print is smudged or too dark. • Colors do not print correctly. Run the nozzle test when: • Characters are not printing completely. • White dashes appear in the printer. 2 Open the Control Program. For help, see if the cleaning process was successful. Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print...
... nozzle test: 1 Load plain paper in graphics or printed text. • Print is smudged or too dark. • Colors do not print correctly. Run the nozzle test when: • Characters are not printing completely. • White dashes appear in the printer. 2 Open the Control Program. For help, see if the cleaning process was successful. Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print...
User's Guide for Windows NT 4.0 and Windows 2000
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Troubleshooting Appendix Broken lines at the bottom of the page indicate the nozzles were cleaned. 29 Index Steps to unclog them. The printer feeds a sheet of the page indicate clogged nozzles. Unbroken lines at the top of paper and prints a nozzle test pattern, similar to the one shown: Maintaining your printer Purge lines print when ink is forced through the nozzles to basic printing Maintaining your printer 4 Click Clean Print Nozzles.
Troubleshooting Appendix Broken lines at the bottom of the page indicate the nozzles were cleaned. 29 Index Steps to unclog them. The printer feeds a sheet of the page indicate clogged nozzles. Unbroken lines at the top of paper and prints a nozzle test pattern, similar to the one shown: Maintaining your printer Purge lines print when ink is forced through the nozzles to basic printing Maintaining your printer 4 Click Clean Print Nozzles.
User's Guide for Windows NT 4.0 and Windows 2000
Page 33
From the list of printing problems below, select a category that describes your printer Troubleshooting Appendix Index Troubleshooting This section lists printer problems that can occur, and explains what you can do to solve them. Steps to basic printing Maintaining your printing problem. General Printing Problems Printer doesn't print Paper misfeeds or jams Document prints with mistakes or poor quality Problems with transparencies, photos, or envelopes Error messages and flashing lights 33 Then search for the solution to your problem.
From the list of printing problems below, select a category that describes your printer Troubleshooting Appendix Index Troubleshooting This section lists printer problems that can occur, and explains what you can do to solve them. Steps to basic printing Maintaining your printing problem. General Printing Problems Printer doesn't print Paper misfeeds or jams Document prints with mistakes or poor quality Problems with transparencies, photos, or envelopes Error messages and flashing lights 33 Then search for the solution to your problem.
User's Guide for Windows NT 4.0 and Windows 2000
Page 35
... basic printing Maintaining your printer Troubleshooting Appendix Troubleshooting Printer doesn't print If your printer doesn't print, your printer and your computer screen. The following events also indicate two-way communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. • Print cartridge ink level indicators on the Cartridges tab of the printer's Control Program are shaded. • Error messages (such as Paper Out) and job...
... basic printing Maintaining your printer Troubleshooting Appendix Troubleshooting Printer doesn't print If your printer doesn't print, your printer and your computer screen. The following events also indicate two-way communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. • Print cartridge ink level indicators on the Cartridges tab of the printer's Control Program are shaded. • Error messages (such as Paper Out) and job...
User's Guide for Windows NT 4.0 and Windows 2000
Page 38
... supports bidirectional printing. Photos and graphics may take longer to print than regular text. 38 Index For help , see page 20. Printer prints very slowly • Close any open applications not in use. • Decrease your printer Troubleshooting Appendix Warning: Do not touch the gold contact area of the print cartridges. If you are using the correct cable. Steps to basic printing Maintaining your print quality setting. • Check the document...
... supports bidirectional printing. Photos and graphics may take longer to print than regular text. 38 Index For help , see page 20. Printer prints very slowly • Close any open applications not in use. • Decrease your printer Troubleshooting Appendix Warning: Do not touch the gold contact area of the print cartridges. If you are using the correct cable. Steps to basic printing Maintaining your print quality setting. • Check the document...
User's Guide for Windows NT 4.0 and Windows 2000
Page 47
...; Safety Installing printer software You can download the printer software from the World Wide Web at www.lexmark.com. 1 From Lexmark's Web site, select the appropriate driver for your operating system. 2 Select Save to Disk. 3 Select a location on your operating system and printer cable (parallel or USB): NT 4.0 - The Win Self-Extractor window opens. 5 Follow the set of instructions on your hard disk drive. 4 Double-click the executable (.exe) file to open it. The Lexmark Z22/Z32 front...
...; Safety Installing printer software You can download the printer software from the World Wide Web at www.lexmark.com. 1 From Lexmark's Web site, select the appropriate driver for your operating system. 2 Select Save to Disk. 3 Select a location on your operating system and printer cable (parallel or USB): NT 4.0 - The Win Self-Extractor window opens. 5 Follow the set of instructions on your hard disk drive. 4 Double-click the executable (.exe) file to open it. The Lexmark Z22/Z32 front...
User's Guide for Windows NT 4.0 and Windows 2000
Page 52
..., print aligning 24, 25 installing 20 part numbers 21 preserving 32 removing 21 replacing 20 CD-ROM installing software 48 characters, misformed 44 Choose Cartridges window 23 coated paper loading 7 settings 14 contacts, print wiping 31 Control Program opening 18 tabs 19 using 18 custom size paper loading 8 settings 14 D dark or smudged print 41 default settings 13 diskettes 48 Document Defaults customizing 10 tabs 10 downloaded printer driver, installing 47 E Energy Star 50 envelopes loading 6 settings 13, 30 error messages Ink Low 46 Paper Jam 46 Printer Not Ready 37 Printer Offline...
..., print aligning 24, 25 installing 20 part numbers 21 preserving 32 removing 21 replacing 20 CD-ROM installing software 48 characters, misformed 44 Choose Cartridges window 23 coated paper loading 7 settings 14 contacts, print wiping 31 Control Program opening 18 tabs 19 using 18 custom size paper loading 8 settings 14 D dark or smudged print 41 default settings 13 diskettes 48 Document Defaults customizing 10 tabs 10 downloaded printer driver, installing 47 E Energy Star 50 envelopes loading 6 settings 13, 30 error messages Ink Low 46 Paper Jam 46 Printer Not Ready 37 Printer Offline...