Troubleshooting Guide
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... the printer and the host computer, print server, option, or other network device. The Print dialog appears. 3 Select Print as image. 4 Click OK. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded...
... the printer and the host computer, print server, option, or other network device. The Print dialog appears. 3 Select Print as image. 4 Click OK. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded...
Troubleshooting Guide
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... a range of the printer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 13 A detailed Color Samples set to know your printer model type and serial number. For more information, see the label on the display, and the troubleshooting steps you are available only through the Embedded Web Server...
... a range of the printer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 13 A detailed Color Samples set to know your printer model type and serial number. For more information, see the label on the display, and the troubleshooting steps you are available only through the Embedded Web Server...
User's Guide
Page 11
Troubleshooting...231 Checking an unresponsive printer 231 Door A will not shut properly...231 Solving printing problems...232 Multiple-language PDFs do not print ...232 Control panel display is blank or displays only diamonds 232 11
Troubleshooting...231 Checking an unresponsive printer 231 Door A will not shut properly...231 Solving printing problems...232 Multiple-language PDFs do not print ...232 Control panel display is blank or displays only diamonds 232 11
User's Guide
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Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the outlet is working. • The ...
Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the outlet is working. • The ...
User's Guide
Page 255
...to narrow the set to print the detailed Color Samples set from 1-255. In the U.S. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 255 You need to find a solution. Contacting Customer Support When you call (1-800-539-6275). or Canada, call Customer ...Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to know ...
...to narrow the set to print the detailed Color Samples set from 1-255. In the U.S. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 255 You need to find a solution. Contacting Customer Support When you call (1-800-539-6275). or Canada, call Customer ...Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to know ...
User's Guide
Page 266
... unlocking menus 225 Copies 191 copy quality adjusting 59 improving 66 copy screen color 64 options 63, 64 photo 64 Copy Settings menu 141 copy troubleshooting copier does not respond 235 partial document or photo copies 236 poor copy quality 235 266
... unlocking menus 225 Copies 191 copy quality adjusting 59 improving 66 copy screen color 64 options 63, 64 photo 64 Copy Settings menu 141 copy troubleshooting copier does not respond 235 partial document or photo copies 236 poor copy quality 235 266
User's Guide
Page 267
...advanced options 94 options 93 FTP Settings menu 155 G guidelines card stock 48 envelopes 47 267 Reformat? 191 Disk recovery x/y XX% 191 display troubleshooting display is blank 232 display shows only diamonds 232 display, control panel 19 adjusting brightness and contrast 225 documents, printing from Macintosh 99 from one...Analog Fax Setup) menu 143 Fax Mode (Fax Server) menu 150 fax quality, improving 89 fax screen advanced options 89 options 88 fax troubleshooting blocking junk faxes 241 caller ID is not shown 238 can receive but not send faxes 240 can send but not receive faxes 240 cannot...
...advanced options 94 options 93 FTP Settings menu 155 G guidelines card stock 48 envelopes 47 267 Reformat? 191 Disk recovery x/y XX% 191 display troubleshooting display is blank 232 display shows only diamonds 232 display, control panel 19 adjusting brightness and contrast 225 documents, printing from Macintosh 99 from one...Analog Fax Setup) menu 143 Fax Mode (Fax Server) menu 150 fax quality, improving 89 fax screen advanced options 89 options 88 fax troubleshooting blocking junk faxes 241 caller ID is not shown 238 can receive but not send faxes 240 can send but not receive faxes 240 cannot...
User's Guide
Page 268
... Image menu 174 Incorrect orientation 192 Insert hole punch box 192 Insert Tray 192 installing printer software 99 internal print server installing 30 troubleshooting 243 Internal System Error, Reload Bookmarks 192 Internal System Error, Reload Security Certificates 192 Invalid Engine Code 192 Invalid file format 193...transparencies 38 locking control panel menus 225, 227 entire printer 227 M max speed and max yield printing 105 memory card installing 28 troubleshooting 243 menu settings page, printing 103, 203 menus Active NIC 184 AppleTalk 188 Bin Setup 133 Configure MP 128 Copy Settings 141 ...
... Image menu 174 Incorrect orientation 192 Insert hole punch box 192 Insert Tray 192 installing printer software 99 internal print server installing 30 troubleshooting 243 Internal System Error, Reload Bookmarks 192 Internal System Error, Reload Security Certificates 192 Invalid Engine Code 192 Invalid file format 193...transparencies 38 locking control panel menus 225, 227 entire printer 227 M max speed and max yield printing 105 memory card installing 28 troubleshooting 243 menu settings page, printing 103, 203 menus Active NIC 184 AppleTalk 188 Bin Setup 133 Configure MP 128 Copy Settings 141 ...
User's Guide
Page 269
... 44 setting size 34 setting type 34 statement 36 storing 48 unacceptable 44 Universal Paper Size 132 Universal size setting 41 paper feed troubleshooting message remains after jam is cleared 243 paper jams avoiding 106 Paper Loading menu 130 Paper Size/Type menu 126 paper sizes supported ... 210 cleaning the scanner glass 220 replacing photoconductor(s) 214 replacing the waste toner box 205 print quality test pages, printing 103 print quality troubleshooting blank pages 245 characters have jagged edges 246 clipped images 246 dark lines 246 gray background 246 light colored line, white line, or ...
... 44 setting size 34 setting type 34 statement 36 storing 48 unacceptable 44 Universal Paper Size 132 Universal size setting 41 paper feed troubleshooting message remains after jam is cleared 243 paper jams avoiding 106 Paper Loading menu 130 Paper Size/Type menu 126 paper sizes supported ... 210 cleaning the scanner glass 220 replacing photoconductor(s) 214 replacing the waste toner box 205 print quality test pages, printing 103 print quality troubleshooting blank pages 245 characters have jagged edges 246 clipped images 246 dark lines 246 gray background 246 light colored line, white line, or ...
User's Guide
Page 270
...System busy, preparing resources for sending 194 R Reading USB drive 194 Ready 195 Receive complete 195 Receiving page 195 recycled paper using 44 recycling Lexmark products 220 WEEE statement 260 reducing a copy 59 Remote Management Active 195 Remove paper from all bins 195 Remove paper from bin 195 Remove ...Deleting held job(s). 197 Tray Empty 197 Tray Low 197 Tray Missing 197 USB/USB 197 Waiting 197 Waiting for redial 197 printer options troubleshooting drawers 242 finisher 242 flash memory card 242 hard disk with 193 Load staples 193 Menus are disabled 193 Network 193 Network 193 No...
...System busy, preparing resources for sending 194 R Reading USB drive 194 Ready 195 Receive complete 195 Receiving page 195 recycled paper using 44 recycling Lexmark products 220 WEEE statement 260 reducing a copy 59 Remote Management Active 195 Remove paper from all bins 195 Remove paper from bin 195 Remove ...Deleting held job(s). 197 Tray Empty 197 Tray Low 197 Tray Missing 197 USB/USB 197 Waiting 197 Waiting for redial 197 printer options troubleshooting drawers 242 finisher 242 flash memory card 242 hard disk with 193 Load staples 193 Menus are disabled 193 Network 193 Network 193 No...
User's Guide
Page 271
...send but not receive faxes 240 cannot send or receive a fax 238 received fax has poor print quality 240 troubleshooting, paper feed message remains after jam is cleared 243 troubleshooting, print error reading USB drive 232 finisher 243 held jobs will not be restored 196 Standard Bin Full 196 ...-language PDFs do not print 232 paper curl 248 paper frequently jams 243 tray linking does not work 234 unexpected page breaks occur 234 troubleshooting, print quality blank pages 245 characters have jagged edges 246 clipped images 246 dark lines 246 gray background 246 light colored line, white line...
...send but not receive faxes 240 cannot send or receive a fax 238 received fax has poor print quality 240 troubleshooting, paper feed message remains after jam is cleared 243 troubleshooting, print error reading USB drive 232 finisher 243 held jobs will not be restored 196 Standard Bin Full 196 ...-language PDFs do not print 232 paper curl 248 paper frequently jams 243 tray linking does not work 234 unexpected page breaks occur 234 troubleshooting, print quality blank pages 245 characters have jagged edges 246 clipped images 246 dark lines 246 gray background 246 light colored line, white line...
User's Guide
Page 272
... flash memory card 242 hard disk with adapter 242 internal print server 243 memory card 243 option not working 241 USB/parallel interface card 243 troubleshooting, scan cannot scan from a computer 238 partial document or photo scans 238 scan was not successful 237 scanner unit does not close 235 scanning takes...
... flash memory card 242 hard disk with adapter 242 internal print server 243 memory card 243 option not working 241 USB/parallel interface card 243 troubleshooting, scan cannot scan from a computer 238 partial document or photo scans 238 scan was not successful 237 scanner unit does not close 235 scanning takes...
Setup Guide
Page 52
...also listed on the inside top front cover of the following: Check the paper Use recommended paper and other countries/regions, visit the Lexmark Web site at www.lexmark.com. Make sure there is the factory default setting). 7 Touch Submit. 8 Touch . 52 Check the paper guides Move the ...guides in the tray to find a solution. The serial number is on the display, and the troubleshooting steps you are experiencing, the message on and Ready appears...
...also listed on the inside top front cover of the following: Check the paper Use recommended paper and other countries/regions, visit the Lexmark Web site at www.lexmark.com. Make sure there is the factory default setting). 7 Touch Submit. 8 Touch . 52 Check the paper guides Move the ...guides in the tray to find a solution. The serial number is on the display, and the troubleshooting steps you are experiencing, the message on and Ready appears...
Setup Guide
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...53 copying quick copy 36 test copy 47 using the ADF 36 using the scanner glass (flatbed) 37 D disabling control panel menus 53 display troubleshooting display is blank 49 display shows only diamonds 49 display, control panel adjusting brightness and contrast 52 E emission notices 55, 56, 57 enabling ... 54, 55, 56, 57, 58, 59 O options firmware cards 8 internal 8 memory cards 8 P packaging removing from printer 11 paper bails, attaching 16 print troubleshooting error reading USB drive 50 incorrect characters print 51 job prints from wrong tray 50 job prints on wrong paper 50 jobs do not print...
...53 copying quick copy 36 test copy 47 using the ADF 36 using the scanner glass (flatbed) 37 D disabling control panel menus 53 display troubleshooting display is blank 49 display shows only diamonds 49 display, control panel adjusting brightness and contrast 52 E emission notices 55, 56, 57 enabling ... 54, 55, 56, 57, 58, 59 O options firmware cards 8 internal 8 memory cards 8 P packaging removing from printer 11 paper bails, attaching 16 print troubleshooting error reading USB drive 50 incorrect characters print 51 job prints from wrong tray 50 job prints on wrong paper 50 jobs do not print...
Setup Guide
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... 49 checking an unresponsive scanner 49 checking to ensure all packaging is removed 49 contacting Customer Support 52 troubleshooting, display display is blank 49 display shows only diamonds 49 troubleshooting, print error reading USB drive 50 incorrect characters print 51 job prints from wrong tray 50 job prints... on wrong paper 50 jobs do not print 50 paper frequently jams 52 troubleshooting, printer options drawers 51 duplex unit 51 option not working 51 U unboxing printer 10 scanner and shelf 10 verifying box contents 10 unlocking...
... 49 checking an unresponsive scanner 49 checking to ensure all packaging is removed 49 contacting Customer Support 52 troubleshooting, display display is blank 49 display shows only diamonds 49 troubleshooting, print error reading USB drive 50 incorrect characters print 51 job prints from wrong tray 50 job prints... on wrong paper 50 jobs do not print 50 paper frequently jams 52 troubleshooting, printer options drawers 51 duplex unit 51 option not working 51 U unboxing printer 10 scanner and shelf 10 verifying box contents 10 unlocking...
IPDS Emulation User’s Guide
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... MENU > EMULATION 31 trademarks 2 tray mapping (IPDS MENU > MAP INPUT TRAYS MENU 37 tray mapping number 37 TRAY n ADJUST (IPDS MENU > MARGINS) 44, 45, 46 troubleshooting 78 TrueType fonts 82 Twinaxial attachment hardware and software compatibility 89 timeout 29 U undefined characters and exception control..... 27 UNIVERSAL SIZE (IPDS MENU > PAPER HANDLING...
... MENU > EMULATION 31 trademarks 2 tray mapping (IPDS MENU > MAP INPUT TRAYS MENU 37 tray mapping number 37 TRAY n ADJUST (IPDS MENU > MARGINS) 44, 45, 46 troubleshooting 78 TrueType fonts 82 Twinaxial attachment hardware and software compatibility 89 timeout 29 U undefined characters and exception control..... 27 UNIVERSAL SIZE (IPDS MENU > PAPER HANDLING...
IPDS Printer and Host Setup Guide
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... TCP/IP Settings 5 Configure the Printer's Network Job Timeout 6 Select the IPDS Emulation, Bar Code Size, Host Resolution, and Fax Interrupt Settings 7 Verify IPDS Printing 8 Troubleshooting Step 1 Choose a Printer Port for receiving IPDS jobs. This is the recommended port selection for Use in one of the following steps must be completed...
... TCP/IP Settings 5 Configure the Printer's Network Job Timeout 6 Select the IPDS Emulation, Bar Code Size, Host Resolution, and Fax Interrupt Settings 7 Verify IPDS Printing 8 Troubleshooting Step 1 Choose a Printer Port for receiving IPDS jobs. This is the recommended port selection for Use in one of the following steps must be completed...
IPDS Printer and Host Setup Guide
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.... 6 You may want to refer to the IPDS Emulation User's Guide to determine if other IPDS MENU settings need to be changed. Step 8 Troubleshooting If the IPDS job does not print, try the following. 1 If BUSY is not displayed in the printer control panel or if the printer remains...steps above to configure the host and printer, you receive an IPDS Negative Acknowledgement (NACK) beginning with '0821' indicating there are ready to Step 8 Troubleshooting. 5 After the last page of the IPDS job prints, BUSY will not send a NACK to the host when printing outside the printer valid printable area...
.... 6 You may want to refer to the IPDS Emulation User's Guide to determine if other IPDS MENU settings need to be changed. Step 8 Troubleshooting If the IPDS job does not print, try the following. 1 If BUSY is not displayed in the printer control panel or if the printer remains...steps above to configure the host and printer, you receive an IPDS Negative Acknowledgement (NACK) beginning with '0821' indicating there are ready to Step 8 Troubleshooting. 5 After the last page of the IPDS job prints, BUSY will not send a NACK to the host when printing outside the printer valid printable area...
IPDS Printer and Host Setup Guide
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... Size, Host Resolution, and Fax Interrupt Settings 4 Modify the Auto-created Twinax Device Description or Use CRTDEVPRT to Create a Printer Device Description 5 Verify IPDS Printing 6 Troubleshooting Step 1 Configure the Adapter IPDS and SCS Twinax Addresses When the printer has both the "Card for IPDS and SCS/TNe" and the "Coax/Twinax...
... Size, Host Resolution, and Fax Interrupt Settings 4 Modify the Auto-created Twinax Device Description or Use CRTDEVPRT to Create a Printer Device Description 5 Verify IPDS Printing 6 Troubleshooting Step 1 Configure the Adapter IPDS and SCS Twinax Addresses When the printer has both the "Card for IPDS and SCS/TNe" and the "Coax/Twinax...
IPDS Printer and Host Setup Guide
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...the IPDS Emulation User's Guide to determine if other IPDS MENU settings need to be changed. If the job does not print, go to Step 6 Troubleshooting. 3 After the last page of the IPDS job prints, BUSY will not send undefined character NACKs to the host. 20 Using the control panel MENU...there are ready to print your first IPDS job. 1 Send an IPDS job from your application to send only valid characters and control codes. Step 6 Troubleshooting If the IPDS job does not print, try the following solutions: a) Change the Printable Area setting to Sup Undef Char. Refer to Sup Beyond VPA...
...the IPDS Emulation User's Guide to determine if other IPDS MENU settings need to be changed. If the job does not print, go to Step 6 Troubleshooting. 3 After the last page of the IPDS job prints, BUSY will not send undefined character NACKs to the host. 20 Using the control panel MENU...there are ready to print your first IPDS job. 1 Send an IPDS job from your application to send only valid characters and control codes. Step 6 Troubleshooting If the IPDS job does not print, try the following solutions: a) Change the Printable Area setting to Sup Undef Char. Refer to Sup Beyond VPA...