Troubleshooting Guide
Page 8
... The printer performs a power-on . 4 Release the buttons when the screen with the progress bar appears. Try one or more of the photoconductors may be serviced. Clipped images These are using downloaded fonts, verify that requires adjustment or replacement. You may have jagged or uneven edges Dark ...of the following topics may need to print. 8 If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). or A4-size paper in the tray in the tray. Blank pages The ...
... The printer performs a power-on . 4 Release the buttons when the screen with the progress bar appears. Try one or more of the photoconductors may be serviced. Clipped images These are using downloaded fonts, verify that requires adjustment or replacement. You may have jagged or uneven edges Dark ...of the following topics may need to print. 8 If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). or A4-size paper in the tray in the tray. Blank pages The ...
User's Guide
Page 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
User's Guide
Page 201
...; Install a larger hard disk. 63 Unformatted disk • Touch Continue to clear the message and continue printing. 84 pc unit missing Insert the missing photoconductor(s). 201 The printer needs to have scheduled maintenance done. 82 Replace waste toner box The waste toner box is full. 1... toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install a new photoconductor. • Touch Continue to clear the message and continue printing. 84 Color pc...
...; Install a larger hard disk. 63 Unformatted disk • Touch Continue to clear the message and continue printing. 84 pc unit missing Insert the missing photoconductor(s). 201 The printer needs to have scheduled maintenance done. 82 Replace waste toner box The waste toner box is full. 1... toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install a new photoconductor. • Touch Continue to clear the message and continue printing. 84 Color pc...
User's Guide
Page 202
... be replaced at the same time. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). Replace the specified toner cartridge. 200-289.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 289.... • Touch Continue to a properly grounded outlet. 5 Turn the printer back on. 84 Replace black pc unit The black photoconductor is exhausted. The cyan, magenta, and yellow photoconductors must all cable connections. 4 Connect the power cord to clear this message and continue printing. 88 Replace toner The...
... be replaced at the same time. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). Replace the specified toner cartridge. 200-289.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 289.... • Touch Continue to a properly grounded outlet. 5 Turn the printer back on. 84 Replace black pc unit The black photoconductor is exhausted. The cyan, magenta, and yellow photoconductors must all cable connections. 4 Connect the power cord to clear this message and continue printing. 88 Replace toner The...
User's Guide
Page 204
...Cartridge Black High Yield Toner Cartridge X945X2MG X945X2YG X945X2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Note: All life estimates for the printer are ...some settings you can conserve supplies by printing the first copy and checking it for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark...
...Cartridge Black High Yield Toner Cartridge X945X2MG X945X2YG X945X2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Note: All life estimates for the printer are ...some settings you can conserve supplies by printing the first copy and checking it for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark...
User's Guide
Page 214
Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. 214 11 Close Door E.
Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. 214 11 Close Door E.
User's Guide
Page 246
Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are possible solutions. Check the Paper ... job to the correct positions for the paper size loaded. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Clipped images These are supported by the printer, the host computer, and the software program...
Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are possible solutions. Check the Paper ... job to the correct positions for the paper size loaded. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Clipped images These are supported by the printer, the host computer, and the software program...
User's Guide
Page 269
... 104 canceling from Windows desktop 104 canceling from Windows taskbar 104 print quality cleaning the printhead lenses 210 cleaning the scanner glass 220 replacing photoconductor(s) 214 replacing the waste toner box 205 print quality test pages, printing 103 print quality troubleshooting blank pages 245 characters have jagged edges ... 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202, 214 84 Replace color pc units 202, 214 84 Unsupported pc unit 202 88 toner low 202 88 Replace toner 202,...
... 104 canceling from Windows desktop 104 canceling from Windows taskbar 104 print quality cleaning the printhead lenses 210 cleaning the scanner glass 220 replacing photoconductor(s) 214 replacing the waste toner box 205 print quality test pages, printing 103 print quality troubleshooting blank pages 245 characters have jagged edges ... 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202, 214 84 Replace color pc units 202, 214 84 Unsupported pc unit 202 88 toner low 202 88 Replace toner 202,...
User's Guide
Page 271
...e-mail 70 Submitting Selection 197 Substitute Size menu 129 supplies conserving 204 status of 203 storing 203 Supplies menu 125 supplies, ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 system board accessing 27 reinstalling 31 System busy, preparing resources for... job. 197 System busy, preparing resources for job. partial document or photo scans 238 scan was not successful 237 scanner unit does not close 235 troubleshooting, display display is blank 232 display shows only diamonds 232 troubleshooting, fax blocking junk faxes 241 caller...
...e-mail 70 Submitting Selection 197 Substitute Size menu 129 supplies conserving 204 status of 203 storing 203 Supplies menu 125 supplies, ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 system board accessing 27 reinstalling 31 System busy, preparing resources for... job. 197 System busy, preparing resources for job. partial document or photo scans 238 scan was not successful 237 scanner unit does not close 235 troubleshooting, display display is blank 232 display shows only diamonds 232 troubleshooting, fax blocking junk faxes 241 caller...
Supplies guide
Page 2
...-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Single PC Unit 3 Pack of 2 Ordering staple cartridges When Staples low or missing appears, order the specified staple...
...-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Single PC Unit 3 Pack of 2 Ordering staple cartridges When Staples low or missing appears, order the specified staple...
Quick Reference
Page 9
..., and then press the bar down. 13 Remove all paper from the printer paper path. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 Warning-Potential Damage: To avoid overexposing the...the E5 button located on the display. Replace the cyan, magenta, and yellow 9 3 Remove the photoconductor(s) specified on the bottom of Door E. 12 Close Door E. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. 9 Insert the new waste toner box....
..., and then press the bar down. 13 Remove all paper from the printer paper path. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 Warning-Potential Damage: To avoid overexposing the...the E5 button located on the display. Replace the cyan, magenta, and yellow 9 3 Remove the photoconductor(s) specified on the bottom of Door E. 12 Close Door E. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. 9 Insert the new waste toner box....
Service Manual
Page 14
... removal 4-45 CMY toner add assembly removal 4-47 K toner add assembly removal 4-48 Developer interlock plate assembly removal 4-49 Developer unit assembly removal 4-53 Developer carrier removal and replacement 4-56 Photoconductor (PC) unit assembly removal 4-59 Transfer belt lift latch assembly removal 4-61 Transfer belt steering motor removal 4-63 CMY erase lamp assembly...
... removal 4-45 CMY toner add assembly removal 4-47 K toner add assembly removal 4-48 Developer interlock plate assembly removal 4-49 Developer unit assembly removal 4-53 Developer carrier removal and replacement 4-56 Photoconductor (PC) unit assembly removal 4-59 Transfer belt lift latch assembly removal 4-61 Transfer belt steering motor removal 4-63 CMY erase lamp assembly...