Troubleshooting Guide
Page 9
... print cartridge. CHECK THE PAPER Make sure you use it . CHECK THE PAPER Avoid textured paper with rough finishes. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in .) ...Skewed print These are using paper that meets the printer specifications. 9 Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm...
... print cartridge. CHECK THE PAPER Make sure you use it . CHECK THE PAPER Avoid textured paper with rough finishes. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in .) ...Skewed print These are using paper that meets the printer specifications. 9 Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm...
Help Menu Pages
Page 15
Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that best matches the defects on one of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that best matches the defects on one of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Help Menu Pages
Page 17
... ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name ADF Maintenance kit Part... number 40X4769 Supplies guide Page 17 of the maintenance kit. The maintenance kit contains all the items necessary to replace the ADF pick mechanism and the ADF separator roller. Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark...
... ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name ADF Maintenance kit Part... number 40X4769 Supplies guide Page 17 of the maintenance kit. The maintenance kit contains all the items necessary to replace the ADF pick mechanism and the ADF separator roller. Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark...
User Manual
Page 10
... Ordering supplies...256 Ordering print cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving...
... Ordering supplies...256 Ordering print cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving...
User Manual
Page 241
...then touch Continue. One or more of the following : • Touch Cancel Job if a scan job is processing when the message appears. Replace wiper Replace the fuser wiper, or try one or more messages which interrupted a scan job are now cleared. Restore Held Jobs? If removing the paper does not... Automatic Document Feeder if the page jam recovery is active. The message clears. Remove paper from all bins Remove the paper from the ADF immediately after the last successfully scanned page. • Touch Finish job without further scanning if page jam recovery is active. The printer ...
...then touch Continue. One or more of the following : • Touch Cancel Job if a scan job is processing when the message appears. Replace wiper Replace the fuser wiper, or try one or more messages which interrupted a scan job are now cleared. Restore Held Jobs? If removing the paper does not... Automatic Document Feeder if the page jam recovery is active. The message clears. Remove paper from all bins Remove the paper from the ADF immediately after the last successfully scanned page. • Touch Finish job without further scanning if page jam recovery is active. The printer ...
User Manual
Page 249
... print cartridge is low. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam ...1 Clear the paper path. 2 Touch Continue to continue printing. 283 Staple jam 1 Clear the jam from the scanner. Replace the print cartridge, ...
... print cartridge is low. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam ...1 Clear the paper path. 2 Touch Continue to continue printing. 283 Staple jam 1 Clear the jam from the scanner. Replace the print cartridge, ...
User Manual
Page 257
The maintenance kit contains all the items necessary to view the label on the fuser. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for X654X04E Label Applications Not applicable For the...
The maintenance kit contains all the items necessary to view the label on the fuser. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for X654X04E Label Applications Not applicable For the...
User Manual
Page 258
... your specific printer. Part name Charge roll assembly Part number 40X5852 Ordering pick rollers When the paper fails to replace the ADF pick mechanism and the ADF separator roller. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) 40X1872 (100 V) 40X1873 (110 V) ...the tray, order new pick rollers. Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer ...
... your specific printer. Part name Charge roll assembly Part number 40X5852 Ordering pick rollers When the paper fails to replace the ADF pick mechanism and the ADF separator roller. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) 40X1872 (100 V) 40X1873 (110 V) ...the tray, order new pick rollers. Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer ...
User Manual
Page 286
... BE WORN OR DEFECTIVE Replace the fuser. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). THE TONER MAY BE LOW When 88 Cartridge low appears ...
... BE WORN OR DEFECTIVE Replace the fuser. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). THE TONER MAY BE LOW When 88 Cartridge low appears ...
User Manual
Page 317
... 261 shortcuts, creating e-mail 106 fax destination 112, 113 FTP destination 121, 122 SMTP server not set up. Replace all originals if restarting job. 241 Replace wiper 241 reports viewing 263 Reports menu 164 Reserve print jobs 132 printing from Macintosh computer 133 printing from Windows 133... menu 173 staple cartridges ordering 259 status of 255 Index 317 storing 255 supplies, ordering 256 ADF maintenance kit 258 ADF pick assembly 259 ADF separator roll 259 charge rolls 258 fuser 258 maintenance kit 257 pick rollers 258 staple cartridges 259 transfer roller 258 system board accessing 27...
... 261 shortcuts, creating e-mail 106 fax destination 112, 113 FTP destination 121, 122 SMTP server not set up. Replace all originals if restarting job. 241 Replace wiper 241 reports viewing 263 Reports menu 164 Reserve print jobs 132 printing from Macintosh computer 133 printing from Windows 133... menu 173 staple cartridges ordering 259 status of 255 Index 317 storing 255 supplies, ordering 256 ADF maintenance kit 258 ADF pick assembly 259 ADF separator roll 259 charge rolls 258 fuser 258 maintenance kit 257 pick rollers 258 staple cartridges 259 transfer roller 258 system board accessing 27...
Technical Reference
Page 83
... code Return string 6500e MFP option T650, T650n, T652dn, T654dn, T656dne X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe Intervention Required - PJL ST Message 40049 STMSG message X X Intervention 40050 Replace Fuser X X X Required ... respectively. from 'data1' PJL OP Message and 'data2' but not 'userMessage1 ' and 'userMessage2 '] Intervention Required - Replace Fuser Intervention 40050 Replace X X X Required - Retry? from 'data1' PJL ST Message and 'data2' but not 'userMessage1 ' and 'userMessage2...
... code Return string 6500e MFP option T650, T650n, T652dn, T654dn, T656dne X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe Intervention Required - PJL ST Message 40049 STMSG message X X Intervention 40050 Replace Fuser X X X Required ... respectively. from 'data1' PJL OP Message and 'data2' but not 'userMessage1 ' and 'userMessage2 '] Intervention Required - Replace Fuser Intervention 40050 Replace X X X Required - Retry? from 'data1' PJL ST Message and 'data2' but not 'userMessage1 ' and 'userMessage2...
Technical Reference
Page 89
... near life warning X X Intervention 40300 88 Replace X X X Required - Warning Fuser Life Warning Intervention Required - cyan toner Replace Toner Intervention 40302 88 Replace X X X Required - Appendix B: PJL support 89 = Supported X = Not supported Model Message Status code Return string 6500e MFP option T650, T650n, T652dn, T654dn, T656dne X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe...
... near life warning X X Intervention 40300 88 Replace X X X Required - Warning Fuser Life Warning Intervention Required - cyan toner Replace Toner Intervention 40302 88 Replace X X X Required - Appendix B: PJL support 89 = Supported X = Not supported Model Message Status code Return string 6500e MFP option T650, T650n, T652dn, T654dn, T656dne X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe...
Technical Reference
Page 92
... Return string 6500e MFP option T650, T650n, T652dn, T654dn, T656dne X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe Intervention Required - Replace Transfer Module 40315 83.xx Replace transfer module X X Intervention 40316 Slide X X X Required - maintenance Scheduled Maintenance [x] Note: [x] indicates 100K kit. photoconducto Insert r Photoconductor Intervention 40404 84 X X X Required - fuser Replace Fuser Intervention 40316 80...
... Return string 6500e MFP option T650, T650n, T652dn, T654dn, T656dne X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe Intervention Required - Replace Transfer Module 40315 83.xx Replace transfer module X X Intervention 40316 Slide X X X Required - maintenance Scheduled Maintenance [x] Note: [x] indicates 100K kit. photoconducto Insert r Photoconductor Intervention 40404 84 X X X Required - fuser Replace Fuser Intervention 40316 80...