Troubleshooting Guide
Page 9
... paper with rough finishes. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER Make sure you use it . THE... FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in...
... paper with rough finishes. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER Make sure you use it . THE... FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in...
Help Menu Pages
Page 15
Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that best matches the defects on one of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that best matches the defects on one of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Help Menu Pages
Page 17
Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P ...the ADF pick mechanism and the ADF separator roller. Part name ADF Maintenance kit Part number 40X4769 Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering an ADF maintenance kit The ADF maintenance...
Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P ...the ADF pick mechanism and the ADF separator roller. Part name ADF Maintenance kit Part number 40X4769 Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering an ADF maintenance kit The ADF maintenance...
User Manual
Page 10
... supplies...256 Ordering print cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving...
... supplies...256 Ordering print cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving...
User Manual
Page 83
... automatically senses the Paper Size setting according to the specified Paper Type. Paper may not be linked manually using other tray. The temperature of the fuser varies according to the position of the paper guides in the tray. Paper Size settings for any other paper sizes can sense A4, A5, JIS...
... automatically senses the Paper Size setting according to the specified Paper Type. Paper may not be linked manually using other tray. The temperature of the fuser varies according to the position of the paper guides in the tray. Paper Size settings for any other paper sizes can sense A4, A5, JIS...
User Manual
Page 86
...-edged, rough or heavily textured surface papers, or curled papers • Recycled papers that has been cut or trimmed by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in the same source; Selecting preprinted forms...
...-edged, rough or heavily textured surface papers, or curled papers • Recycled papers that has been cut or trimmed by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in the same source; Selecting preprinted forms...
User Manual
Page 90
...or 550-sheet Optional trays (standard or 2000-sheet tray optional) Multipurpose feeder Duplex unit Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. The paper capacity of print ...jobs which prevents duplexing. Paper types and weights supported by the finisher Use this table to determine the...
...or 550-sheet Optional trays (standard or 2000-sheet tray optional) Multipurpose feeder Duplex unit Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. The paper capacity of print ...jobs which prevents duplexing. Paper types and weights supported by the finisher Use this table to determine the...
User Manual
Page 91
The label fuser cleaner is included with the special cartridge required for label applications. The Finisher supports 60-176 g/m2 (16-47 lb) paper weights. Paper type Paper ...; Paper • Vinyl Transparencies X X X X 1 Supports 60-90 g/m2 (16-24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet. 3 Printing labels requires a special label fuser cleaner which prevents duplexing. Paper and specialty media guidelines 91
The label fuser cleaner is included with the special cartridge required for label applications. The Finisher supports 60-176 g/m2 (16-47 lb) paper weights. Paper type Paper ...; Paper • Vinyl Transparencies X X X X 1 Supports 60-90 g/m2 (16-24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet. 3 Printing labels requires a special label fuser cleaner which prevents duplexing. Paper and specialty media guidelines 91
User Manual
Page 131
...designed specifically for label applications. When printing on page 256. Many of the adhesive at www.lexmark.com/publications. Have rough, cockle, or laid finishes • Adjust the width guide to ... supported. • When using the duplex unit, specially-designed, integrated, and dual-web paper labels are supported. • Printing labels requires a special label fuser cleaner which is heavy, single-ply... printing on using card stock Card stock is included with the special cartridge required for laser printers. Tips on card stock: • Feed card stock from edges is Card...
...designed specifically for label applications. When printing on page 256. Many of the adhesive at www.lexmark.com/publications. Have rough, cockle, or laid finishes • Adjust the width guide to ... supported. • When using the duplex unit, specially-designed, integrated, and dual-web paper labels are supported. • Printing labels requires a special label fuser cleaner which is heavy, single-ply... printing on using card stock Card stock is included with the special cartridge required for laser printers. Tips on card stock: • Feed card stock from edges is Card...
User Manual
Page 241
... Replace if restarting job. Restore Held Jobs? If removing the paper does not clear the message, then touch Continue. Replace wiper Replace the fuser wiper, or try one or more of the scan job. Try one or more of paper from the scanner glass immediately after the last ... job recovery is active. This cancels the job and clears the message. • Touch Scan from the specified bin. Scanning resumes from the ADF immediately after the last successfully scanned page. • Touch Finish job without further scanning if page jam recovery is processing when the message appears....
... Replace if restarting job. Restore Held Jobs? If removing the paper does not clear the message, then touch Continue. Replace wiper Replace the fuser wiper, or try one or more of the scan job. Try one or more of paper from the scanner glass immediately after the last ... job recovery is active. This cancels the job and clears the message. • Touch Scan from the specified bin. Scanning resumes from the ADF immediately after the last successfully scanned page. • Touch Finish job without further scanning if page jam recovery is processing when the message appears....
User Manual
Page 249
... have routine maintenance done. Replace the print cartridge, and then touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Order a maintenance kit, which contains all original documents from the scanner. Understanding printer messages 249 If the error...
... have routine maintenance done. Replace the print cartridge, and then touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Order a maintenance kit, which contains all original documents from the scanner. Understanding printer messages 249 If the error...
User Manual
Page 257
Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for X654X04E Label Applications Not applicable For the Asia Pacific Region, including Australia ... 80 Routine maintenance needed appears, order a maintenance kit. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Maintaining the printer 257 The maintenance kit contains all the items necessary to view the label on the...
Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for X654X04E Label Applications Not applicable For the Asia Pacific Region, including Australia ... 80 Routine maintenance needed appears, order a maintenance kit. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Maintaining the printer 257 The maintenance kit contains all the items necessary to view the label on the...
User Manual
Page 258
... check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to properly feed from the tray, order new pick rollers. See the following table for the maintenance kit part number for your specific printer. Part name ADF Maintenance kit Part number 40X4769 ...Ordering a transfer roller When toner smudges appear on printed pages, order replacement charge rolls. Part name Charge roll assembly Part number 40X5852 Ordering pick rollers When the paper fails to view the label on the fuser. Part name ...
... check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to properly feed from the tray, order new pick rollers. See the following table for the maintenance kit part number for your specific printer. Part name ADF Maintenance kit Part number 40X4769 ...Ordering a transfer roller When toner smudges appear on printed pages, order replacement charge rolls. Part name Charge roll assembly Part number 40X5852 Ordering pick rollers When the paper fails to view the label on the fuser. Part name ...
User Manual
Page 286
...11 in .) Troubleshooting 286 Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER TYPE SETTING Make sure the paper type...low appears or when the print becomes faded, replace the print cartridge. CHECK THE PAPER Avoid textured paper with rough finishes. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in the tray: 1 From the printer control panel,...
...11 in .) Troubleshooting 286 Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER TYPE SETTING Make sure the paper type...low appears or when the print becomes faded, replace the print cartridge. CHECK THE PAPER Avoid textured paper with rough finishes. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in the tray: 1 From the printer control panel,...
User Manual
Page 313
... buffer 236 forwarding faxes 119 FTP address book 121 FTP quality, improving 124 FTP screen advanced options 123 options 122, 123 FTP Settings menu 212 fuser ordering 258 G guidelines card stock 131 envelopes 130 labels 131 letterhead 129 transparencies 130 H hard disk with adapter troubleshooting 280 held jobs 132 printing from...
... buffer 236 forwarding faxes 119 FTP address book 121 FTP quality, improving 124 FTP screen advanced options 123 options 122, 123 FTP Settings menu 212 fuser ordering 258 G guidelines card stock 131 envelopes 130 labels 131 letterhead 129 transparencies 130 H hard disk with adapter troubleshooting 280 held jobs 132 printing from...
User Manual
Page 314
... copy 101, 102 e-mail 109, 110 fax 116, 117 FTP 122, 123 scan to computer 126, 127, 128 ordering ADF maintenance kit 258 ADF pick assembly 259 ADF separator roll 259 charge rolls 258 fuser 258 maintenance kit 257 pick rollers 258 staple cartridges 259 transfer roller 258 ordering supplies 256 output file type...
... copy 101, 102 e-mail 109, 110 fax 116, 117 FTP 122, 123 scan to computer 126, 127, 128 ordering ADF maintenance kit 258 ADF pick assembly 259 ADF separator roll 259 charge rolls 258 fuser 258 maintenance kit 257 pick rollers 258 staple cartridges 259 transfer roller 258 ordering supplies 256 output file type...
User Manual
Page 317
...unit does not close 270 scanning takes too long or freezes the computer 273 scanner Automatic Document Feeder (ADF) 18 functions 17 registration 253 scanner glass 18 Scanner ADF Cover Open 242 Scanner Disabled 250 scanner glass cleaning 252 scanner glass (flatbed) copying using 93 Scanner Jam... Size menu 155 supplies conserving 255 status of 255 Index 317 storing 255 supplies, ordering 256 ADF maintenance kit 258 ADF pick assembly 259 ADF separator roll 259 charge rolls 258 fuser 258 maintenance kit 257 pick rollers 258 staple cartridges 259 transfer roller 258 system board accessing 27...
...unit does not close 270 scanning takes too long or freezes the computer 273 scanner Automatic Document Feeder (ADF) 18 functions 17 registration 253 scanner glass 18 Scanner ADF Cover Open 242 Scanner Disabled 250 scanner glass cleaning 252 scanner glass (flatbed) copying using 93 Scanner Jam... Size menu 155 supplies conserving 255 status of 255 Index 317 storing 255 supplies, ordering 256 ADF maintenance kit 258 ADF pick assembly 259 ADF separator roll 259 charge rolls 258 fuser 258 maintenance kit 257 pick rollers 258 staple cartridges 259 transfer roller 258 system board accessing 27...
Technical Reference
Page 22
... not use voltage converters with 110 V printer is not recommended. Lexmark T65x State T650n Average power while printing continuously 1‑sided (simplex) 2‑sided (duplex) 640 W 540 W Average power while idle Power Saver on...A 4.1 A Power requirements The following tables list the nominal average power requirements, including fuser power. Lexmark 6500e MFP option State Nominal average power requirement Idle 40 W (Ready mode) 25 W (Sleep mode) Continuous copying 810 W Scanning 70 W (ADF scan) Printing 36 W (low‑voltage model) 18 W (high‑voltage ...
... not use voltage converters with 110 V printer is not recommended. Lexmark T65x State T650n Average power while printing continuously 1‑sided (simplex) 2‑sided (duplex) 640 W 540 W Average power while idle Power Saver on...A 4.1 A Power requirements The following tables list the nominal average power requirements, including fuser power. Lexmark 6500e MFP option State Nominal average power requirement Idle 40 W (Ready mode) 25 W (Sleep mode) Continuous copying 810 W Scanning 70 W (ADF scan) Printing 36 W (low‑voltage model) 18 W (high‑voltage ...
Technical Reference
Page 67
... 40038 67 Return string 81 Scheduled Maintenance 6500e MFP option X Model T650, T650n, T652dn, T654dn, T656dne X X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe X 81 Scheduled X X X Maintenance [x] 81 Scheduled X X X Maintenance [x] 80 Belt Life X X X Warning 80 Belt Exhausted X X X 80 Fuser X X X Maintenance 80 Fuser Life X X X Warning 80 Fuser Exhausted X X X 80 Fuser/Belt X X X Life Warning
... 40038 67 Return string 81 Scheduled Maintenance 6500e MFP option X Model T650, T650n, T652dn, T654dn, T656dne X X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe X 81 Scheduled X X X Maintenance [x] 81 Scheduled X X X Maintenance [x] 80 Belt Life X X X Warning 80 Belt Exhausted X X X 80 Fuser X X X Maintenance 80 Fuser Life X X X Warning 80 Fuser Exhausted X X X 80 Fuser/Belt X X X Life Warning
Technical Reference
Page 68
PJL ST Message 40049 68 Return string 80 Fuser/Belt Exhausted 6500e MFP option X Model T650, T650n, T652dn, T654dn, T656dne X X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe X 83 ITU X X X Maintenance 88 Cartridge X low 88.yy Cartridge X nearly low [Pick up text from 'data1' and... 40038 Intervention Required - PJL OP Message 40048 Intervention Required - Appendix B: PJL support = Supported X = Not supported Message Status code Intervention Required - 40038 Fuser/Belt Exhausted Intervention Required -
PJL ST Message 40049 68 Return string 80 Fuser/Belt Exhausted 6500e MFP option X Model T650, T650n, T652dn, T654dn, T656dne X X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe X 83 ITU X X X Maintenance 88 Cartridge X low 88.yy Cartridge X nearly low [Pick up text from 'data1' and... 40038 Intervention Required - PJL OP Message 40048 Intervention Required - Appendix B: PJL support = Supported X = Not supported Message Status code Intervention Required - 40038 Fuser/Belt Exhausted Intervention Required -