User's Guide
Page 9
Ping the access point ...152 Ping the printer ...152 Run the Wireless Setup Utility (Windows users only 153 Check printer ports (Windows users only 153 Print troubleshooting...154 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital...does not print ...167 Printer is trying to print to File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional ...
Ping the access point ...152 Ping the printer ...152 Run the Wireless Setup Utility (Windows users only 153 Check printer ports (Windows users only 153 Print troubleshooting...154 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital...does not print ...167 Printer is trying to print to File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional ...
User's Guide
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...; Scanning (if supported by your printer) 3 Click User's Guide. • Making copies (if supported by your printer connects to the User's Guide is Note: If your printer supports Macintosh operating the letter of the User's Guide appears on To access the Lexmark Solution Center: your printer) Note: If necessary, click All Programs • Troubleshooting problems...
...; Scanning (if supported by your printer) 3 Click User's Guide. • Making copies (if supported by your printer connects to the User's Guide is Note: If your printer supports Macintosh operating the letter of the User's Guide appears on To access the Lexmark Solution Center: your printer) Note: If necessary, click All Programs • Troubleshooting problems...
User's Guide
Page 45
...one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Use basic features. - Click To Poster Details Print a photo as photos, envelopes, cards, banners, iron-on the Solution Center icon. 2 Click Setup and diagnose printer...complete guide to : - Print projects such as a multiple-page poster. Print, scan, copy, and fax. - Fax History and Settings Select printer fax settings for more information. • View ink levels and order new print...
...one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Use basic features. - Click To Poster Details Print a photo as photos, envelopes, cards, banners, iron-on the Solution Center icon. 2 Click Setup and diagnose printer...complete guide to : - Print projects such as a multiple-page poster. Print, scan, copy, and fax. - Fax History and Settings Select printer fax settings for more information. • View ink levels and order new print...
User's Guide
Page 46
... print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP and ...Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK. 46 Note: Wait until scanning is completed. Advanced Maintenance • Change the appearance of the Printing Status window. • Turn printing voice notification on or off The printer...
... print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP and ...Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK. 46 Note: Wait until scanning is completed. Advanced Maintenance • Change the appearance of the Printing Status window. • Turn printing voice notification on or off The printer...
User's Guide
Page 169
...listed with the computer The printer and computer are not able to locate the printer from the remote computer. Restart the host computer and the remote computer Try printing again. The name should be in , and the Problems when copying, scanning, or faxing Close other ...software Close all programs not being used. Verify that the printer is shown as , and then give the printer a distinctive name. 5 Click OK. Windows 2000 users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 6500 Series icon....
...listed with the computer The printer and computer are not able to locate the printer from the remote computer. Restart the host computer and the remote computer Try printing again. The name should be in , and the Problems when copying, scanning, or faxing Close other ...software Close all programs not being used. Verify that the printer is shown as , and then give the printer a distinctive name. 5 Click OK. Windows 2000 users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 6500 Series icon....
User's Guide
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... are possible causes and solutions. There may have been removed. 1 2 3 Reinsert the print cartridges. Note: The scan lens is satisfactory. • Resend the fax. Try one or more of the original document is located under the white roller. 5 Reinstall the dry white roller, push the ...the white roller out of the telephone line connection. • Increase the fax scan resolution. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the printer. 4 Use a clean, lint-free cloth dampened with water to verify the ...
... are possible causes and solutions. There may have been removed. 1 2 3 Reinsert the print cartridges. Note: The scan lens is satisfactory. • Resend the fax. Try one or more of the original document is located under the white roller. 5 Reinstall the dry white roller, push the ...the white roller out of the telephone line connection. • Increase the fax scan resolution. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the printer. 4 Use a clean, lint-free cloth dampened with water to verify the ...
User's Guide
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...Your scan resolution-lower the scan resolution. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Quality appears. 4 Press . 5 Press or repeatedly until the Caller ID pattern you attempted to save the setting. Resend the fax. There may need to switch the pattern for the printer to... display Caller ID information. Fax Error The fax machines have been a problem with the quality of the telephone line connection. Depending on the country or region you live in...
...Your scan resolution-lower the scan resolution. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Quality appears. 4 Press . 5 Press or repeatedly until the Caller ID pattern you attempted to save the setting. Resend the fax. There may need to switch the pattern for the printer to... display Caller ID information. Fax Error The fax machines have been a problem with the quality of the telephone line connection. Depending on the country or region you live in...
User's Guide
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... copy with only the color cartridge installed. • You can print a black-and-white document with a new one or more information, see "Installing print cartridges" on step 1 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in your selected circle or circles. 2 Press to... carrier lid, and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with only the black cartridge installed. • You cannot copy or print when only...
... copy with only the color cartridge installed. • You can print a black-and-white document with a new one or more information, see "Installing print cartridges" on step 1 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in your selected circle or circles. 2 Press to... carrier lid, and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with only the black cartridge installed. • You cannot copy or print when only...
User's Guide
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...ad hoc wireless network adding a printer using ... paper jams 174 banner paper, loading 63 banner printing problems checking spool settings 164 banner, printing 74 bidirectional communication,... using PictBridge 140 cannot print to network printer 171 cannot scan to computer over network 182 cannot send ...or receive fax 183 cards loading 62 memory 78 printing 71 carrier jam error 192 cartridge error 192 cartridge missing error 197 cartridges, print aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 removing 130 using genuine Lexmark...
...ad hoc wireless network adding a printer using ... paper jams 174 banner paper, loading 63 banner printing problems checking spool settings 164 banner, printing 74 bidirectional communication,... using PictBridge 140 cannot print to network printer 171 cannot scan to computer over network 182 cannot send ...or receive fax 183 cards loading 62 memory 78 printing 71 carrier jam error 192 cartridge error 192 cartridge missing error 197 cartridges, print aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 removing 130 using genuine Lexmark...
User's Guide
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... scan settings 110 changing searched folders preferences 86 changing temporary files preferences 86 changing transfer settings 87 changing wireless settings after installation 149 characters on printout are missing or unexpected 159 check printer ports (Windows) 153 checking external devices 167 checking printer... colors on the screen 160 communication not available error 197 communication problems establishing bidirectional communication 170 connecting using RJ11 adapter 27 connecting cables 165, 167 connecting the printer to answering machine 30 computer modem 33 telephone 34 telephone wall ...
... scan settings 110 changing searched folders preferences 86 changing temporary files preferences 86 changing transfer settings 87 changing wireless settings after installation 149 characters on printout are missing or unexpected 159 check printer ports (Windows) 153 checking external devices 167 checking printer... colors on the screen 160 communication not available error 197 communication problems establishing bidirectional communication 170 connecting using RJ11 adapter 27 connecting cables 165, 167 connecting the printer to answering machine 30 computer modem 33 telephone 34 telephone wall ...
User's Guide
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...one photo/size selection can be chosen at a time 195 out of memory 198 out of paper 198 paper jam 199 paper/photo size error 195 phone line busy 189 phone line error 191 photo ink low 192 PictBridge communications error 196 please remove the camera card 196 printing failure 198 problem...135 external devices checking 167 e-mail attaching a scanned image 111 attaching files 111 E-mail button 44 e-mail screen preferences changing 112 e-mailing an image 111 F factory default settings resetting internal wireless print server 149 resetting printer software 77 factory default settings, resetting to 172...
...one photo/size selection can be chosen at a time 195 out of memory 198 out of paper 198 paper jam 199 paper/photo size error 195 phone line busy 189 phone line error 191 photo ink low 192 PictBridge communications error 196 please remove the camera card 196 printing failure 198 problem...135 external devices checking 167 e-mail attaching a scanned image 111 attaching files 111 E-mail button 44 e-mail screen preferences changing 112 e-mailing an image 111 F factory default settings resetting internal wireless print server 149 resetting printer software 77 factory default settings, resetting to 172...
User's Guide
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...selected photos using the computer 85 fonts resolving problems 164 forwarding a fax 118 G gamma value changing 89 general printing problem error 198 getting a document to print 168... camera 95 installing network printer 54 print cartridges 130 printer on a network 55 printer software 43, 141 software and sharing printer on network 55 internal wireless print server installing 47...scanned images 90 N network adapters using 57 network printer installing 54, 55 network printer does not show up in printer selection list during installation (Windows) 144 network printers configuring 56 network scanning...
...selected photos using the computer 85 fonts resolving problems 164 forwarding a fax 118 G gamma value changing 89 general printing problem error 198 getting a document to print 168... camera 95 installing network printer 54 print cartridges 130 printer on a network 55 printer software 43, 141 software and sharing printer on network 55 internal wireless print server installing 47...scanned images 90 N network adapters using 57 network printer installing 54, 55 network printer does not show up in printer selection list during installation (Windows) 144 network printers configuring 56 network scanning...
User's Guide
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... and dark print 161 problem reading memory card error 196 problems when copying, scanning, or faxing 169 Productivity Studio printing photos 91 viewing photos 91 Productivity Studio buttons Copy 44 E-mail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Scan 44 Transfer Photos 44 ...27 rotating photo 87 run the Wireless Setup Utility (Windows) 153 S safety information 2 saving paper size settings 80 paper type settings 80 photo size settings 80 saving a scanned image 109 saving and deleting print settings 76 scan and edit text 106 Scan button 44 Scan Enhancements tab Brightness / Contrast ...
... and dark print 161 problem reading memory card error 196 problems when copying, scanning, or faxing 169 Productivity Studio printing photos 91 viewing photos 91 Productivity Studio buttons Copy 44 E-mail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Scan 44 Transfer Photos 44 ...27 rotating photo 87 run the Wireless Setup Utility (Windows) 153 S safety information 2 saving paper size settings 80 paper type settings 80 photo size settings 80 saving a scanned image 109 saving and deleting print settings 76 scan and edit text 106 Scan button 44 Scan Enhancements tab Brightness / Contrast ...
User's Guide
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... over peer-to-peer network 168 printer is trying to print to file 168 printer not communicating with computer 169 printer plugged in but does not print 167 printer status 163 printing failure error 198 printouts have alternating bands of light and dark print 161 problems when copying, scanning, or faxing 169 ready or busy.../paper size selection has been made 195 no proof sheet information 195 no valid photo image files detected 195 only one photo enhancement may be chosen at a time 195 only one photo/size selection can be chosen at a time 195 paper/photo size error 195 phone line busy 189 phone ...
... over peer-to-peer network 168 printer is trying to print to file 168 printer not communicating with computer 169 printer plugged in but does not print 167 printer status 163 printing failure error 198 printouts have alternating bands of light and dark print 161 problems when copying, scanning, or faxing 169 ready or busy.../paper size selection has been made 195 no proof sheet information 195 no valid photo image files detected 195 only one photo enhancement may be chosen at a time 195 only one photo/size selection can be chosen at a time 195 paper/photo size error 195 phone line busy 189 phone ...
User's Guide
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...remove the camera card 196 problem reading memory card 196 remote...scanning takes too long or freezes the computer 181 troubleshooting, setup cannot print from digital camera using PictBridge 140 incorrect language appears on display 137 page does not print 139 power button is not lit 138 software does not install 138 troubleshooting, wireless changing wireless settings after installation 149 check printer...unsupported paper size error message 197 unwanted faxes, blocking 125 updating printer software 170 USB port 20 enabling 141 using One-Click Auto Fix 88 Quick Fixes tab 88 using RJ11 adapter 27...
...remove the camera card 196 problem reading memory card 196 remote...scanning takes too long or freezes the computer 181 troubleshooting, setup cannot print from digital camera using PictBridge 140 incorrect language appears on display 137 page does not print 139 power button is not lit 138 software does not install 138 troubleshooting, wireless changing wireless settings after installation 149 check printer...unsupported paper size error message 197 unwanted faxes, blocking 125 updating printer software 170 USB port 20 enabling 141 using One-Click Auto Fix 88 Quick Fixes tab 88 using RJ11 adapter 27...
User's Guide (Mac)
Page 142
...Using the software Lexmark 6500 Series folder. • Loading paper 2 Double-click the printer Help icon. • Printing • Working with your printer. Visit our ...Scanning (if supported by your printer) • Making copies (if supported by your printer) • Faxing (if supported by your printer) • Maintaining the printer • Connecting the printer to a network (if supported by country or region. Help Description Where to a computer, the Help gives you When you install the printer software, your printer) • Troubleshooting problems with your printer...
...Using the software Lexmark 6500 Series folder. • Loading paper 2 Double-click the printer Help icon. • Printing • Working with your printer. Visit our ...Scanning (if supported by your printer) • Making copies (if supported by your printer) • Faxing (if supported by your printer) • Maintaining the printer • Connecting the printer to a network (if supported by country or region. Help Description Where to a computer, the Help gives you When you install the printer software, your printer) • Troubleshooting problems with your printer...
User's Guide (Mac)
Page 182
Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution. Try one or more information, see "Using Caller ID from the control panel" on the country or region...Depending on page 76. Received fax has poor print quality These are possible causes and solutions. Troubleshooting 182 There may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Check ink Check the ink levels, and install a ...
Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution. Try one or more information, see "Using Caller ID from the control panel" on the country or region...Depending on page 76. Received fax has poor print quality These are possible causes and solutions. Troubleshooting 182 There may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Check ink Check the ink levels, and install a ...
User's Guide (Mac)
Page 191
... printer contains files that you attempted to send. Left Cartridge Error / Right Cartridge Error This message may have file name extensions DOC, XLS, PPT, PDF, RTF, DOCX, XLSX, PPTX, WPS, or WPD. File Not Supported The computer failed to find an application to support the file that have been a problem with a new one...
... printer contains files that you attempted to send. Left Cartridge Error / Right Cartridge Error This message may have file name extensions DOC, XLS, PPT, PDF, RTF, DOCX, XLSX, PPTX, WPS, or WPD. File Not Supported The computer failed to find an application to support the file that have been a problem with a new one...
User's Guide (Mac)
Page 192
... the printer, before scanning the photo proof sheet. The printer will read photos created using the proof sheet" on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you printed and scanned is installed. • To remove the error message, press . Only one photo ...the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with the digital camera. Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly. For more information, ...
... the printer, before scanning the photo proof sheet. The printer will read photos created using the proof sheet" on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you printed and scanned is installed. • To remove the error message, press . Only one photo ...the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with the digital camera. Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly. For more information, ...