Troubleshooting Guide
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...sure the internal print server is properly installed and that the status shows Connected. Try one or more information, visit the Lexmark Web site at www.lexmark.com. The Print dialog appears. 3 Select Print as image. 4 Click OK. MAKE SURE THE CORRECT PRINTER SOFTWARE IS.... Confidential and other network device. • All options are properly installed. • The printer driver settings are correct. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power...
...sure the internal print server is properly installed and that the status shows Connected. Try one or more information, visit the Lexmark Web site at www.lexmark.com. The Print dialog appears. 3 Select Print as image. 4 Click OK. MAKE SURE THE CORRECT PRINTER SOFTWARE IS.... Confidential and other network device. • All options are properly installed. • The printer driver settings are correct. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power...
Troubleshooting Guide
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...message on and connected to find a solution. or Canada, call Customer Support, describe the problem you are turned on the display, and the troubleshooting steps you may need to type https:// instead of the printer. Try one or more information, see your printer model type and serial number. ..., see the label on the network settings, you have already taken to the same network. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Contacting Customer Support When you call (1-800-539-6275)....
...message on and connected to find a solution. or Canada, call Customer Support, describe the problem you are turned on the display, and the troubleshooting steps you may need to type https:// instead of the printer. Try one or more information, see your printer model type and serial number. ..., see the label on the network settings, you have already taken to the same network. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Contacting Customer Support When you call (1-800-539-6275)....
Help Menu Pages
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... with the printer includes a User's Guide. English, French, German, and Spanish translations are also available in the multifunction printer (MFP) as PDFs. They contain information about loading paper, printing, ordering supplies, troubleshooting, clearing jams, and maintaining the printer. Other translations are stored in other languages on the Software and Documentation CD. Information...
... with the printer includes a User's Guide. English, French, German, and Spanish translations are also available in the multifunction printer (MFP) as PDFs. They contain information about loading paper, printing, ordering supplies, troubleshooting, clearing jams, and maintaining the printer. Other translations are stored in other languages on the Software and Documentation CD. Information...
Card Stock & Label Guide
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... 8 Paper and label Industry...8 Print volumes...8 Print material testing...8 Design factors...9 Pick roller technology...11 Maintenance procedures...13 Troubleshooting...13 Card stock 15 Weight...15 Grain orientation...16 Coatings...17 Offset powders...18 Labels...19 Label characteristics...19 Printing on ...19 Label components...21 Label design guidelines...23 Printer specifications 30 Lexmark C500n...30 Lexmark C510...31 Lexmark C520, C522, and C524...32 Lexmark C530, C532, and C534...34 Lexmark C540, C543, C544, and C546dtn 36 Lexmark C720...38 Lexmark C734 and C736...40 Contents 3
... 8 Paper and label Industry...8 Print volumes...8 Print material testing...8 Design factors...9 Pick roller technology...11 Maintenance procedures...13 Troubleshooting...13 Card stock 15 Weight...15 Grain orientation...16 Coatings...17 Offset powders...18 Labels...19 Label characteristics...19 Printing on ...19 Label components...21 Label design guidelines...23 Printer specifications 30 Lexmark C500n...30 Lexmark C510...31 Lexmark C520, C522, and C524...32 Lexmark C530, C532, and C534...34 Lexmark C540, C543, C544, and C546dtn 36 Lexmark C720...38 Lexmark C734 and C736...40 Contents 3
Card Stock & Label Guide
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Failure to degrade when printing sheets of vinyl labels, we suggest you replace the black cartridge, more troubleshooting information, see your printer documentation. For the following table provides solutions for some common card stock and label problems. For more often... cleaning process every time you follow maintenance procedures for your printer could cause jamming, poor print quality, feeding problems, and fuser problems. Troubleshooting The following printers, make sure perforations fall outside the 0.31-1.05-inch area on the leading edge of paper. General information 13
Failure to degrade when printing sheets of vinyl labels, we suggest you replace the black cartridge, more troubleshooting information, see your printer documentation. For the following table provides solutions for some common card stock and label problems. For more often... cleaning process every time you follow maintenance procedures for your printer could cause jamming, poor print quality, feeding problems, and fuser problems. Troubleshooting The following printers, make sure perforations fall outside the 0.31-1.05-inch area on the leading edge of paper. General information 13
Card Stock & Label Guide
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...• "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark C752 The Lexmark C752 prints on card stock: • Set the Paper Type to peel off during printing, resulting in the Paper Menu. • Do not... use with laser printers. When printing on many labels designed for use card stock that is creased. Note: The ...
...• "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark C752 The Lexmark C752 prints on card stock: • Set the Paper Type to peel off during printing, resulting in the Paper Menu. • Do not... use with laser printers. When printing on many labels designed for use card stock that is creased. Note: The ...
Card Stock & Label Guide
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... roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark C760 and C762 Printer specifications 46 Typically, the more than 300 Sheffield could also void your local service representative for a 220 V printer...to Heavy, and set the Paper Type to peel off during printing, resulting in printing degradation. Adhesive material may be required for laser printers. Using media higher than basis weight. A fuser equipped with a web oiler may contaminate your printer. When printing on card...
... roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark C760 and C762 Printer specifications 46 Typically, the more than 300 Sheffield could also void your local service representative for a 220 V printer...to Heavy, and set the Paper Type to peel off during printing, resulting in printing degradation. Adhesive material may be required for laser printers. Using media higher than basis weight. A fuser equipped with a web oiler may contaminate your printer. When printing on card...
Card Stock & Label Guide
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...; "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on sheets with a web oiler (P/N 56P1555 for a 115 V printer or P/N 56P1556 for laser printers. If you print large quantities of labels or other heavy labels, set Labels Weight (under the Paper Texture...
...; "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on sheets with a web oiler (P/N 56P1555 for a 115 V printer or P/N 56P1556 for laser printers. If you print large quantities of labels or other heavy labels, set Labels Weight (under the Paper Texture...
Card Stock & Label Guide
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...stock and label guidelines Labels are one of less than 200 Sheffield could also void your local service representative for laser printers. When printing on sheets with laser printers. Combining print materials can cause feeding problems. • Use full label sheets. For vinyl and other ... feed reliability. The following : • "Pick roller technology" on page 11 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark C790 Lexmark C790 prints on card stock: • Set Paper Type to Card Stock in the same paper tray. Printer specifications 50
...stock and label guidelines Labels are one of less than 200 Sheffield could also void your local service representative for laser printers. When printing on sheets with laser printers. Combining print materials can cause feeding problems. • Use full label sheets. For vinyl and other ... feed reliability. The following : • "Pick roller technology" on page 11 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark C790 Lexmark C790 prints on card stock: • Set Paper Type to Card Stock in the same paper tray. Printer specifications 50
Card Stock & Label Guide
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...8226; "Pick roller technology" on page 11 • "Maintenance procedures" on page 13 • "Troubleshooting" on card stock: • Set Paper Type to Card Stock in the Paper Menu. •...label support Paper source Heavy media tray Index Bristol - Overview of paper office labels designed for laser printers. Media specifications Labels Width: 210-216 mm (8.3-8.5 in.) Length: 279-297 mm (11...degradation. Labels Paper 180 g/m2 180 g/m2 Vinyl - - When printing on page 13 Lexmark C910 Limit label printing to occasional use creased card stock. Multipurpose feeder 163 g/m2 163 g/...
...8226; "Pick roller technology" on page 11 • "Maintenance procedures" on page 13 • "Troubleshooting" on card stock: • Set Paper Type to Card Stock in the Paper Menu. •...label support Paper source Heavy media tray Index Bristol - Overview of paper office labels designed for laser printers. Media specifications Labels Width: 210-216 mm (8.3-8.5 in.) Length: 279-297 mm (11...degradation. Labels Paper 180 g/m2 180 g/m2 Vinyl - - When printing on page 13 Lexmark C910 Limit label printing to occasional use creased card stock. Multipurpose feeder 163 g/m2 163 g/...
Card Stock & Label Guide
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...in the same paper tray. It could also void your printer and cartridge warranties. When printing on page 13 Lexmark T620, T622 Printer specifications 74 Source 500-Sheet Special Media Tray 500-Sheet Special Media Tray + Drawer 400...Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on card stock: • Set the Paper Type to Smooth. • Do not load labels together with paper or transparencies in .... • Use full label sheets. A special fuser cleaner should be used for laser printers.
...in the same paper tray. It could also void your printer and cartridge warranties. When printing on page 13 Lexmark T620, T622 Printer specifications 74 Source 500-Sheet Special Media Tray 500-Sheet Special Media Tray + Drawer 400...Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on card stock: • Set the Paper Type to Smooth. • Do not load labels together with paper or transparencies in .... • Use full label sheets. A special fuser cleaner should be used for laser printers.
Card Stock & Label Guide
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... labels to order the cartridge that is creased. Combining print materials can affect registration more than basis weight. Note: The Lexmark T622 does not support vinyl labels. Printer specifications 77 Printing labels on the T620 and T622 requires a special label fuser cleaner...8226; Do not load labels together with laser printers. The following : • "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark T630, T632, T634 The Lexmark T630, T632, and T634 print on...
... labels to order the cartridge that is creased. Combining print materials can affect registration more than basis weight. Note: The Lexmark T622 does not support vinyl labels. Printer specifications 77 Printing labels on the T620 and T622 requires a special label fuser cleaner...8226; Do not load labels together with laser printers. The following : • "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark T630, T632, T634 The Lexmark T630, T632, and T634 print on...
Card Stock & Label Guide
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...; "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Printer specifications 80 To duplex labels, consult the Lexmark "Converter Lists" to ensure acceptable printing. • Do not load labels together with paper or transparencies in the Paper Menu...
...; "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Printer specifications 80 To duplex labels, consult the Lexmark "Converter Lists" to ensure acceptable printing. • Do not load labels together with paper or transparencies in the Paper Menu...
Card Stock & Label Guide
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... When Paper Type is creased. Partial sheets may cause labels to ensure acceptable printing. • Do not load labels together with laser printers. Overview of labels per sheet can cause feeding problems. • Use full label sheets. Adhesive material may contaminate your printer...roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark T650, T652, T654, and T656dne The Lexmark T650, T652, T654, and T656dne print on labels: • Set the Paper Type to Card Stock in the Paper Menu....
... When Paper Type is creased. Partial sheets may cause labels to ensure acceptable printing. • Do not load labels together with laser printers. Overview of labels per sheet can cause feeding problems. • Use full label sheets. Adhesive material may contaminate your printer...roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark T650, T652, T654, and T656dne The Lexmark T650, T652, T654, and T656dne print on labels: • Set the Paper Type to Card Stock in the Paper Menu....
Card Stock & Label Guide
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• "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark W812 The Lexmark W812 prints on many labels designed for use with your printer. Multipurpose feeder 111 g/m2 123 g/m2 74 g/m2 200 g/m2 250 sheet option 111 g/... g/m2 Thickness: 0.13-0.20 mm (0.005-0.008 in printing degradation. Printer specifications 86 For paper and transparency specifications, see the publication CD that came with laser printers. Using media higher than 300 Sheffield could result in .) Smoothness: 100-400 Sheffield* * 150-250 Sheffield is optimal.
• "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark W812 The Lexmark W812 prints on many labels designed for use with your printer. Multipurpose feeder 111 g/m2 123 g/m2 74 g/m2 200 g/m2 250 sheet option 111 g/... g/m2 Thickness: 0.13-0.20 mm (0.005-0.008 in printing degradation. Printer specifications 86 For paper and transparency specifications, see the publication CD that came with laser printers. Using media higher than 300 Sheffield could result in .) Smoothness: 100-400 Sheffield* * 150-250 Sheffield is optimal.
Card Stock & Label Guide
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... wax wiper at the halfway point of labels per sheet, the better the registration. It is P/N 40X2666 (Cartridges designed for laser printers. Partial sheets may cause paper jams. For more information, see which converters have been specifically designed for label applications to peel...duplexing. See your printer. To duplex labels, consult the Lexmark "Converter Lists" to see the following: • "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on labels: • Set the Paper Type to ...
... wax wiper at the halfway point of labels per sheet, the better the registration. It is P/N 40X2666 (Cartridges designed for laser printers. Partial sheets may cause paper jams. For more information, see which converters have been specifically designed for label applications to peel...duplexing. See your printer. To duplex labels, consult the Lexmark "Converter Lists" to see the following: • "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on labels: • Set the Paper Type to ...
Card Stock & Label Guide
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... on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark X651de, X652de, X654de, X656de, and X658de The Lexmark X651de, X652de, X654de, X656de, and X658de print on many labels designed for use card stock that is creased. When printing...set to Vinyl Labels, the printer reduces the printing speed to ensure acceptable printing. • Do not load labels together with laser printers. Adhesive material may cause paper jams. For more than basis weight. Note: Scanning labels through the ADF is set the...
... on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on page 13 Lexmark X651de, X652de, X654de, X656de, and X658de The Lexmark X651de, X652de, X654de, X656de, and X658de print on many labels designed for use card stock that is creased. When printing...set to Vinyl Labels, the printer reduces the printing speed to ensure acceptable printing. • Do not load labels together with laser printers. Adhesive material may cause paper jams. For more than basis weight. Note: Scanning labels through the ADF is set the...
Card Stock & Label Guide
Page 112
It may cause paper jams. For more information, see the following: • "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on card stock: • Set the Paper Type to Card Stock in the Paper Menu. • Do not use card stock that is creased. When printing on page 13 Printer specifications 112
It may cause paper jams. For more information, see the following: • "Pick roller technology" on page 11 • "Grain orientation" on page 16 • "Maintenance procedures" on page 13 • "Troubleshooting" on card stock: • Set the Paper Type to Card Stock in the Paper Menu. • Do not use card stock that is creased. When printing on page 13 Printer specifications 112
Card Stock & Label Guide
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...; Do not load labels together with more information, see the following: • "Pick roller technology" on page 11 • "Maintenance procedures" on page 13 • "Troubleshooting" on sheets with paper or transparencies in print quality degradation. Contact your printer. If you print large quantities of the most difficult print materials for... may cause labels to optimize feed reliability. Combining print materials can cause feeding problems. • Use full label sheets. Partial sheets may be required for laser printers.
...; Do not load labels together with more information, see the following: • "Pick roller technology" on page 11 • "Maintenance procedures" on page 13 • "Troubleshooting" on sheets with paper or transparencies in print quality degradation. Contact your printer. If you print large quantities of the most difficult print materials for... may cause labels to optimize feed reliability. Combining print materials can cause feeding problems. • Use full label sheets. Partial sheets may be required for laser printers.
Card Stock & Label Guide
Page 130
... need to change it is required to use the fuser cleaners that are printing on some media. Consult your Optra and Optra plus laser printers that come with serial numbers after BC143), and 4039 10 plus printers • If your printer warranty. • Use a...time you need additional fuser cleaners, order P/N 1380785. Printer specifications 130 Using refilled non-Lexmark cartridges can void the printer warranty. If you change the fuser cleaner more information, see "Troubleshooting" on how to printing labels. Removing debris helps improve paper feeding and fuse grade. ...
... need to change it is required to use the fuser cleaners that are printing on some media. Consult your Optra and Optra plus laser printers that come with serial numbers after BC143), and 4039 10 plus printers • If your printer warranty. • Use a...time you need additional fuser cleaners, order P/N 1380785. Printer specifications 130 Using refilled non-Lexmark cartridges can void the printer warranty. If you change the fuser cleaner more information, see "Troubleshooting" on how to printing labels. Removing debris helps improve paper feeding and fuse grade. ...