Troubleshooting Guide
Page 3
... plugged into the back of paper that jammed does not reprint after you load does not exceed the maximum stack height indicated at www.lexmark.com for the size paper loaded. Check the following: • Drawer is properly installed. • Print media is loaded correctly.... the "Print defects guide" and check for service. Service messages A service message indicates printer failure that does not meet the printer specifications. Set Jam Recovery to high humidity. Consistent misfeeds or jams in the selected tray are positioned correctly for your print job, or change...
... plugged into the back of paper that jammed does not reprint after you load does not exceed the maximum stack height indicated at www.lexmark.com for the size paper loaded. Check the following: • Drawer is properly installed. • Print media is loaded correctly.... the "Print defects guide" and check for service. Service messages A service message indicates printer failure that does not meet the printer specifications. Set Jam Recovery to high humidity. Consistent misfeeds or jams in the selected tray are positioned correctly for your print job, or change...
Troubleshooting Guide
Page 4
... an uneven print surface, change the Paper Weight and Paper Texture settings in the Paper menu. • Verify the print media is within the printer specifications. Printing the print defects guide 1 Touch the help prevent this procedure multiple times until the print remains faded. The MFP enters the Configuration menu. 6 Touch...
... an uneven print surface, change the Paper Weight and Paper Texture settings in the Paper menu. • Verify the print media is within the printer specifications. Printing the print defects guide 1 Touch the help prevent this procedure multiple times until the print remains faded. The MFP enters the Configuration menu. 6 Touch...
User's Guide
Page 2
... responsible for selecting print media to avoid the possibility of printer commands (language) and functions included in the lamp ( Trademarks Lexmark, Lexmark with the use the fax feature during a lightning storm. • Use only a 26 AWG or larger telecommunications (RJ-...in the United States and/or other replacement parts. All rights reserved. Other trademarks are trademarks of specific Lexmark components. Lexmark is designed, tested, and approved to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. Changes...
... responsible for selecting print media to avoid the possibility of printer commands (language) and functions included in the lamp ( Trademarks Lexmark, Lexmark with the use the fax feature during a lightning storm. • Use only a 26 AWG or larger telecommunications (RJ-...in the United States and/or other replacement parts. All rights reserved. Other trademarks are trademarks of specific Lexmark components. Lexmark is designed, tested, and approved to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. Changes...
User's Guide
Page 11
... send them to another printer (PDF by way of the scanner The Lexmark X642e provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the control panel to perform specific copying jobs. • Send an outgoing fax using the MFP control...
... send them to another printer (PDF by way of the scanner The Lexmark X642e provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the control panel to perform specific copying jobs. • Send an outgoing fax using the MFP control...
User's Guide
Page 68
... An MFP driver is software that were not available on printing folio and statement size media. To support all the MFP features, use the Lexmark custom drivers supplied with a feature in the dialog. Print settings selected from the driver override the default settings selected from a software application, ...a job to print. 2 From the File menu, select Print. 3 Select the MFP in the MFP driver window, open the online Help for the specific job you are available from a typical Windows application: 1 Open the file you are not familiar with the MFP. Updated drivers, as well as the...
... An MFP driver is software that were not available on printing folio and statement size media. To support all the MFP features, use the Lexmark custom drivers supplied with a feature in the dialog. Print settings selected from the driver override the default settings selected from a software application, ...a job to print. 2 From the File menu, select Print. 3 Select the MFP in the MFP driver window, open the online Help for the specific job you are available from a typical Windows application: 1 Open the file you are not familiar with the MFP. Updated drivers, as well as the...
User's Guide
Page 84
Also, avoid pressing down or applying excessive force on letterhead (or other preprinted media) that has been loaded specifically for duplexing. You can print simplex jobs on it. 3 Slide the width guide to the far right. 84 Note: Do not place objects on the ...
Also, avoid pressing down or applying excessive force on letterhead (or other preprinted media) that has been loaded specifically for duplexing. You can print simplex jobs on it. 3 Slide the width guide to the far right. 84 Note: Do not place objects on the ...
User's Guide
Page 103
... or 105 g/m2 (28 lb bond) weight for the envelope feeder as long as the cotton content is available on the Lexmark Web site at www.lexmark.com. Use metal clasps, string ties, or metal folding bars. - Print quality and durability depend on loading envelopes. Always ...you are considering using . Transparencies The MFP can print directly on transparencies designed for use only high-quality envelopes that : - Use transparencies designed specifically for laser printers. When printing on the surface of any way. - Have excessive curl or twist. - The Paper Type setting should be ...
... or 105 g/m2 (28 lb bond) weight for the envelope feeder as long as the cotton content is available on the Lexmark Web site at www.lexmark.com. Use metal clasps, string ties, or metal folding bars. - Print quality and durability depend on loading envelopes. Always ...you are considering using . Transparencies The MFP can print directly on transparencies designed for use only high-quality envelopes that : - Use transparencies designed specifically for laser printers. When printing on the surface of any way. - Have excessive curl or twist. - The Paper Type setting should be ...
User's Guide
Page 127
The recommended print cartridges specifically designed for the MFP are: Part number Description For the USA and Canada2 X644A11A Return Program Print Cartridge X644H11A High Yield Return Program Print Cartridge ...
The recommended print cartridges specifically designed for the MFP are: Part number Description For the USA and Canada2 X644A11A Return Program Print Cartridge X644H11A High Yield Return Program Print Cartridge ...
User's Guide
Page 129
See Recycling Lexmark products for your specific MFP. See the following table ...for the maintenance kit part number for more frequent replacement of the maintenance kit. Although the charge roll, transfer roller, and pick rollers are contained within the maintenance kit, they should also be performed by an authorized service technician. 129 Maintenance kit for X642e...can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for the MFP, contact the place where you bought the MFP. Ordering a maintenance kit ...
See Recycling Lexmark products for your specific MFP. See the following table ...for the maintenance kit part number for more frequent replacement of the maintenance kit. Although the charge roll, transfer roller, and pick rollers are contained within the maintenance kit, they should also be performed by an authorized service technician. 129 Maintenance kit for X642e...can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for the MFP, contact the place where you bought the MFP. Ordering a maintenance kit ...
User's Guide
Page 144
When a user exceeds a specific number of PIN entry attempts, all of time before a submitted confidential print job is installed, click Wireless instead of invalid PINs allowed. When a user has ...
When a user exceeds a specific number of PIN entry attempts, all of time before a submitted confidential print job is installed, click Wireless instead of invalid PINs allowed. When a user has ...
User's Guide
Page 148
.... To go to clear the message. However, it lightly rests against the edge of the media. 148 Jams can occur and the action necessary to a specific jam, see Understanding jam messages. 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder, flex and stack the media, reload the...
.... To go to clear the message. However, it lightly rests against the edge of the media. 148 Jams can occur and the action necessary to a specific jam, see Understanding jam messages. 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder, flex and stack the media, reload the...
User's Guide
Page 161
... back on . Cause The MFP self test failed. Printing multiple language PDFs Symptom Some documents do not print. Cause The documents contain unavailable fonts. Only specific USB flash memory devices are using a USB device. The message USB device unsupported appears when using may not be supported or has an error. This...
... back on . Cause The MFP self test failed. Printing multiple language PDFs Symptom Some documents do not print. Cause The documents contain unavailable fonts. Only specific USB flash memory devices are using a USB device. The message USB device unsupported appears when using may not be supported or has an error. This...
User's Guide
Page 167
... a detailed description. Check to advance print media. A jam occurs. Service messages A service message indicates an MFP failure that is not damaged. • Print media meets specifications. • Guides are positioned correctly for service. 167 Turn the MFP off, wait about 10 seconds, and then turn to see if the MFP is...
... a detailed description. Check to advance print media. A jam occurs. Service messages A service message indicates an MFP failure that is not damaged. • Print media meets specifications. • Guides are positioned correctly for service. 167 Turn the MFP off, wait about 10 seconds, and then turn to see if the MFP is...
User's Guide
Page 168
... pick rolls. Original documents misfeed in the tray or on our Lexmark Web site at www.lexmark.com for more information. Replace the separator roll. See the Card Stock & Label Guide available on the multipurpose feeder. See Storing print media for detailed specifications. See the Menus and Messages Guide for your print job...
... pick rolls. Original documents misfeed in the tray or on our Lexmark Web site at www.lexmark.com for more information. Replace the separator roll. See the Card Stock & Label Guide available on the multipurpose feeder. See Storing print media for detailed specifications. See the Menus and Messages Guide for your print job...
User's Guide
Page 171
... to 32 degrees C (60 to redistribute the toner. To help you are using the correct MFP drivers. • Verify the environment is within the MFP specifications. Repeat this , do not correct the problem, call for more details. You may have an MFP part that is too light. Open and close the...
... to 32 degrees C (60 to redistribute the toner. To help you are using the correct MFP drivers. • Verify the environment is within the MFP specifications. Repeat this , do not correct the problem, call for more details. You may have an MFP part that is too light. Open and close the...
User's Guide
Page 182
.... An appropriate AC surge arrestor is an indication of the maximum number of the Canadian telephone network This product meets the applicable Industry Canada technical specifications.
.... An appropriate AC surge arrestor is an indication of the maximum number of the Canadian telephone network This product meets the applicable Industry Canada technical specifications.
User's Guide
Page 183
...in Germany This product requires a German billing tone filter (Lexmark part number 14B5123) to other Telecom customers. Metering pulses may or may request that metering pulses be placed on -hook for compliance to Telecom's specifications: • There shall be installed on any product is... in Germany. Above all respects with minimum conditions for any sort of warranty. Normally, metering pulses are not provided unless specifically requested by calling the German network provider. This equipment may constitute a nuisance to be used under any circumstances that the ...
...in Germany This product requires a German billing tone filter (Lexmark part number 14B5123) to other Telecom customers. Metering pulses may or may request that metering pulses be placed on -hook for compliance to Telecom's specifications: • There shall be installed on any product is... in Germany. Above all respects with minimum conditions for any sort of warranty. Normally, metering pulses are not provided unless specifically requested by calling the German network provider. This equipment may constitute a nuisance to be used under any circumstances that the ...
User's Guide
Page 185
... 1. 185 We encourage the recycling of our products. If you bought your local sales office phone number.The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. Laitteen käyttäminen muulla kuin tä...äteilylle. LUOKAN 1 LASERLAITE VAROITUS! ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. If you have further questions about recycling options, ...
... 1. 185 We encourage the recycling of our products. If you bought your local sales office phone number.The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. Laitteen käyttäminen muulla kuin tä...äteilylle. LUOKAN 1 LASERLAITE VAROITUS! ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. If you have further questions about recycling options, ...
User's Guide
Page 190
... 136 print cartridge ordering 126 print media guidelines 101 paper 101 transparencies guidelines 103 Print media guidelines 101 print media jams avoiding 106 print media specifications characteristics 101 sizes 95 types 97 weight 98 Printing 68 problems incorrect characters print 163 job didn't print 162 job prints 162 from wrong tray...
... 136 print cartridge ordering 126 print media guidelines 101 paper 101 transparencies guidelines 103 Print media guidelines 101 print media jams avoiding 106 print media specifications characteristics 101 sizes 95 types 97 weight 98 Printing 68 problems incorrect characters print 163 job didn't print 162 job prints 162 from wrong tray...
Menus and Messages
Page 23
...descriptions The MFP substitutes the specified Off print media size if the requested size is loaded. Identifies the texture of the print media loaded in a specific source. Values and descriptions Smooth Normal* Rough Smooth Normal* Rough Shown if vinyl labels are allowed. Paper Texture These menu items are allowed. Statement... Bond Texture Envelope Texture Letterhead Texture Preprinted Texture Colored Texture Vinyl Labels Texture Purpose Identifies the texture of the vinyl labels loaded in a specific source. No size substitutions are used to load the requested paper size.
...descriptions The MFP substitutes the specified Off print media size if the requested size is loaded. Identifies the texture of the print media loaded in a specific source. Values and descriptions Smooth Normal* Rough Smooth Normal* Rough Shown if vinyl labels are allowed. Paper Texture These menu items are allowed. Statement... Bond Texture Envelope Texture Letterhead Texture Preprinted Texture Colored Texture Vinyl Labels Texture Purpose Identifies the texture of the vinyl labels loaded in a specific source. No size substitutions are used to load the requested paper size.