Clearing Jams Guide
Page 1
.... Clearing jams Understanding jam messages Message What to your simplex or duplex needs. • Keep print media stored in an acceptable environment. • Do not remove trays during a print job. • Push all original documents from the duplex unit, raise the duplex deflector, and...tray, and remove any jammed pages. * After clearing the jam, press to light for the size of print media you Note: The print media may be covered with print media, try feeding one sheet at a time through the multipurpose feeder. • Do not use print media that you have loaded. Lexmark...
.... Clearing jams Understanding jam messages Message What to your simplex or duplex needs. • Keep print media stored in an acceptable environment. • Do not remove trays during a print job. • Push all original documents from the duplex unit, raise the duplex deflector, and...tray, and remove any jammed pages. * After clearing the jam, press to light for the size of print media you Note: The print media may be covered with print media, try feeding one sheet at a time through the multipurpose feeder. • Do not use print media that you have loaded. Lexmark...
Clearing Jams Guide
Page 3
... other way 4 If you have an optional 2000-sheet feeder, open the front door, press the elevator button to lower the tray, remove the jam, and make sure the stack of print media is neat and aligned. To remove the media, pull up or down . Elevator button 5 Touch Continue. Depending on the... media location, pull the media either up or down . 3 Close the duplex rear door. If it snaps into place. 2 Open the duplex tray. 4 Touch Continue. Pull the print media either up . 2 Remove the jammed media. 23x and 24x jams 1 Open the MFP paper...
... other way 4 If you have an optional 2000-sheet feeder, open the front door, press the elevator button to lower the tray, remove the jam, and make sure the stack of print media is neat and aligned. To remove the media, pull up or down . Elevator button 5 Touch Continue. Depending on the... media location, pull the media either up or down . 3 Close the duplex rear door. If it snaps into place. 2 Open the duplex tray. 4 Touch Continue. Pull the print media either up . 2 Remove the jammed media. 23x and 24x jams 1 Open the MFP paper...
Clearing Jams Guide
Page 4
...Feeder 1 Remove the paper from the ADF. 5 Close the scan unit access door. 6 Close the ADF cover. Note: If you cannot remove the envelope, the print cartridge will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all original documents from the multipurpose feeder. 2 Flex, fan, and restack ... feeds envelopes from the MFP. b Remove the envelope from the bottom of the stack; Make sure it snaps into the multipurpose feeder. 3 Load the print media. 4 Slide the side guide toward the inside of the media. a Lift the envelope feeder out of the MFP, and then set it lightly ...
...Feeder 1 Remove the paper from the ADF. 5 Close the scan unit access door. 6 Close the ADF cover. Note: If you cannot remove the envelope, the print cartridge will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all original documents from the multipurpose feeder. 2 Flex, fan, and restack ... feeds envelopes from the MFP. b Remove the envelope from the bottom of the stack; Make sure it snaps into the multipurpose feeder. 3 Load the print media. 4 Slide the side guide toward the inside of the media. a Lift the envelope feeder out of the MFP, and then set it lightly ...
Troubleshooting Guide
Page 1
...the printer driver associated with the printer. • If you have sent to the printer. See the drivers CD or the Lexmark Web site for network printing. Held jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on our... Lexmark Web site at http://support.lexmark.com and click on . Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is available on the display before sending a job to print. The specified tray is full Remove the stack of these possibilities,...
...the printer driver associated with the printer. • If you have sent to the printer. See the drivers CD or the Lexmark Web site for network printing. Held jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on our... Lexmark Web site at http://support.lexmark.com and click on . Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is available on the display before sending a job to print. The specified tray is full Remove the stack of these possibilities,...
Troubleshooting Guide
Page 2
... • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or ... between a drawer and a duplex unit or the MFP is secure. • Make sure the print media is not listed, reinstall it is securely memory connected to the MFP system board. The printer...Page Protect to a higher value from the wrong tray or on . Flash Make sure flash memory is too complex Reduce the complexity of the print job by eliminating the number and size of ...
... • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or ... between a drawer and a duplex unit or the MFP is secure. • Make sure the print media is not listed, reinstall it is securely memory connected to the MFP system board. The printer...Page Protect to a higher value from the wrong tray or on . Flash Make sure flash memory is too complex Reduce the complexity of the print job by eliminating the number and size of ...
Troubleshooting Guide
Page 3
... does not exceed the maximum stack height indicated at www.lexmark.com for the print media size selected. Solving 2000-sheet drawer problems The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door is opened and the ...2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power. The elevator tray lowers unexpectedly Check to ensure the print media has been loaded properly. Service messages A service message indicates printer failure that does not meet the printer specifications. Call ...
... does not exceed the maximum stack height indicated at www.lexmark.com for the print media size selected. Solving 2000-sheet drawer problems The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door is opened and the ...2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power. The elevator tray lowers unexpectedly Check to ensure the print media has been loaded properly. Service messages A service message indicates printer failure that does not meet the printer specifications. Call ...
Troubleshooting Guide
Page 5
...media Move the guides in the tray to the proper positions for the size loaded. Ghost images appear • Make sure the Paper Type setting in your software application. Check the print cartridge to redistribute the toner. Reinstall the cartridge. Transparency print quality is poor. • ...Characters have jagged or uneven The job prints, but the top and side edges margins are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify ...
...media Move the guides in the tray to the proper positions for the size loaded. Ghost images appear • Make sure the Paper Type setting in your software application. Check the print cartridge to redistribute the toner. Reinstall the cartridge. Transparency print quality is poor. • ...Characters have jagged or uneven The job prints, but the top and side edges margins are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify ...
User's Guide
Page 6
...Printing 68 Sending a job to print 68 Printing from a USB flash memory device 69 Canceling a print job 70 Printing the menu settings page 72 Printing a network setup page 72 Printing a font sample list 73 Printing a directory list 73 Printing confidential and held jobs 73 Printing on specialty media 77 Loading standard trays and optional trays... drawer 87 Loading the envelope feeder 90 Linking trays 93 Chapter 8: Understanding paper and specialty media guidelines 94 Supported print media 94 Selecting print media 101 Storing print media 106 Avoiding jams 106 Chapter 9: Installing...
...Printing 68 Sending a job to print 68 Printing from a USB flash memory device 69 Canceling a print job 70 Printing the menu settings page 72 Printing a network setup page 72 Printing a font sample list 73 Printing a directory list 73 Printing confidential and held jobs 73 Printing on specialty media 77 Loading standard trays and optional trays... drawer 87 Loading the envelope feeder 90 Linking trays 93 Chapter 8: Understanding paper and specialty media guidelines 94 Supported print media 94 Selecting print media 101 Storing print media 106 Avoiding jams 106 Chapter 9: Installing...
User's Guide
Page 12
Automatic document feeder and scanner glass (flatbed) Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. • Copy and print documents at 600 dpi. 12 The ADF has two scanner elements. Note: Color documents can be scanned to 215.9 x 355.6 mm (8.5 x 14 in .) ....0 x 139.4 mm (4.5 x 5.5 in.) to a PC, e-mail address, or an FTP destination. The scanner glass (flatbed) can scan multiple pages. Printed output on the ADF input tray. • Scan media from 52 to 120 g/m2 (14 to scan or copy single pages or book pages. When using the scanner glass...
Automatic document feeder and scanner glass (flatbed) Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. • Copy and print documents at 600 dpi. 12 The ADF has two scanner elements. Note: Color documents can be scanned to 215.9 x 355.6 mm (8.5 x 14 in .) ....0 x 139.4 mm (4.5 x 5.5 in.) to a PC, e-mail address, or an FTP destination. The scanner glass (flatbed) can scan multiple pages. Printed output on the ADF input tray. • Scan media from 52 to 120 g/m2 (14 to scan or copy single pages or book pages. When using the scanner glass...
User's Guide
Page 13
... drawer. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 1 Scanner 2 Standard output bin 3 Control panel 4 Multipurpose feeder 5 Tray 1 (integrated tray or standard tray) 6 Duplex unit 7 Tray 2 (500 sheets) 13 Standard With duplex and drawer 1 2 3 5 6 7 4 5 CAUTION: Floor-mounted configurations require additional furniture for stability. Other print media handling options are also available.
... drawer. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 1 Scanner 2 Standard output bin 3 Control panel 4 Multipurpose feeder 5 Tray 1 (integrated tray or standard tray) 6 Duplex unit 7 Tray 2 (500 sheets) 13 Standard With duplex and drawer 1 2 3 5 6 7 4 5 CAUTION: Floor-mounted configurations require additional furniture for stability. Other print media handling options are also available.
User's Guide
Page 30
...: Copies halftone photographs or graphics such as specified in relation to the original document. Collate: Keeps the pages of a print job stacked in the MFP paper trays, you can select MP Feeder, and manually send the type of images. If you want all the original document information ...1-sided copies (simplex) of 1-sided originals or 2-sided copies (duplex) from a magazine or newspaper that is not normally in sequence, particularly when printing multiple copies of your copies will be scaled automatically to fit loaded media. • When Original Size is set for Copy From and Copy To...
...: Copies halftone photographs or graphics such as specified in relation to the original document. Collate: Keeps the pages of a print job stacked in the MFP paper trays, you can select MP Feeder, and manually send the type of images. If you want all the original document information ...1-sided copies (simplex) of 1-sided originals or 2-sided copies (duplex) from a magazine or newspaper that is not normally in sequence, particularly when printing multiple copies of your copies will be scaled automatically to fit loaded media. • When Original Size is set for Copy From and Copy To...
User's Guide
Page 34
Depending on the paper size loaded in the trays, the scanner will print on the same size media or scale the document to be copied. 1 Place the original document in the ADF and then copy them on letter-.... 3 Touch Copy. 4 Touch Copy From, and then touch Mixed Sizes. 5 Touch Copy It. Example 2, the MFP has one tray loaded with letter and the other with letter and legal pages needs to print on the correct size paper. Copying mixed-sized media You can place mixed-sized original documents in the automatic...
Depending on the paper size loaded in the trays, the scanner will print on the same size media or scale the document to be copied. 1 Place the original document in the ADF and then copy them on letter-.... 3 Touch Copy. 4 Touch Copy From, and then touch Mixed Sizes. 5 Touch Copy It. Example 2, the MFP has one tray loaded with letter and the other with letter and legal pages needs to print on the correct size paper. Copying mixed-sized media You can place mixed-sized original documents in the automatic...
User's Guide
Page 77
... four are some referred to view the MFP driver settings. Windows a From a word processor, spreadsheet, browser, or other application, select File Æ Print. d Select the tray containing the specialty media. Printing on the application) to as specified for held jobs. Follow these instructions to input the number of the specialty media from the...
... four are some referred to view the MFP driver settings. Windows a From a word processor, spreadsheet, browser, or other application, select File Æ Print. d Select the tray containing the specialty media. Printing on the application) to as specified for held jobs. Follow these instructions to input the number of the specialty media from the...
User's Guide
Page 78
... click OK. Mac OS 9 a Select File Æ Page Setup. c Select File Æ Print. b Select the MFP from the Paper pop-up menu. e On the Copies & Pages pop-up menu, and select the tray containing the specialty media or the name of the specialty media from the Format for pop...-up menu, and then click OK. d Select File Æ Print. i Click Print. 78 e Click Print. g On the Imaging pop-up menu. f Select the specialty media...
... click OK. Mac OS 9 a Select File Æ Page Setup. c Select File Æ Print. b Select the MFP from the Paper pop-up menu. e On the Copies & Pages pop-up menu, and select the tray containing the specialty media or the name of the specialty media from the Format for pop...-up menu, and then click OK. d Select File Æ Print. i Click Print. 78 e Click Print. g On the Imaging pop-up menu. f Select the specialty media...
User's Guide
Page 79
... you are the same. Doing so may have also purchased one or more 250-sheet or 500-sheet optional trays or a 2000-sheet drawer. To load print media: Note: Do not remove a tray when a job is printing or when the control panel green indicator light is blinking. You may cause a jam. 1 Remove the... tray from the MFP, and place it on a flat, level surface. 2 Squeeze the side guide tab, and slide the guide to...
... you are the same. Doing so may have also purchased one or more 250-sheet or 500-sheet optional trays or a 2000-sheet drawer. To load print media: Note: Do not remove a tray when a job is printing or when the control panel green indicator light is blinking. You may cause a jam. 1 Remove the... tray from the MFP, and place it on a flat, level surface. 2 Squeeze the side guide tab, and slide the guide to...
User's Guide
Page 81
Overfilling the tray may cause jams. 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. 81 5 Place the print media in the tray: Note: Paper must be loaded differently in the trays, depending on the options you have installed. • Print side facing down for simplex (single-sided) printing • Print side facing up for duplex printing Note: Do not fill paper above the load line.
Overfilling the tray may cause jams. 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. 81 5 Place the print media in the tray: Note: Paper must be loaded differently in the trays, depending on the options you have installed. • Print side facing down for simplex (single-sided) printing • Print side facing up for duplex printing Note: Do not fill paper above the load line.
User's Guide
Page 83
...8226; 10 envelopes • 75 transparencies The multipurpose feeder accepts print media within the following dimensions: • Width-69.85 mm (2.75 in.) to 215.9 mm (8.5 in.) • Length-127 mm (5 in.) to 355.6 mm (14 in the trays, then any trays containing the same size and type are loading is on. 2... Press Menu on the multipurpose feeder show you can hold several sizes and types of print media, such as an additional tray. A 83 Note: If you install an optional envelope feeder, you how to load the multipurpose feeder with paper, how to turn...
...8226; 10 envelopes • 75 transparencies The multipurpose feeder accepts print media within the following dimensions: • Width-69.85 mm (2.75 in.) to 215.9 mm (8.5 in.) • Length-127 mm (5 in.) to 355.6 mm (14 in the trays, then any trays containing the same size and type are loading is on. 2... Press Menu on the multipurpose feeder show you can hold several sizes and types of print media, such as an additional tray. A 83 Note: If you install an optional envelope feeder, you how to load the multipurpose feeder with paper, how to turn...
User's Guide
Page 163
... Large jobs do not collate. Cause Solution You are using an IEEE 1284-compliant parallel cable. The job has timed out. Symptom Incorrect characters print. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. The job is in the Paper Menu. • See Linking... set for the correct size media. • Make sure the menu values for both the size and type of pages in the Finishing Menu. Tray linking does not work. Note: Setting Collation to Off in the driver overrides the setting in the job. Unexpected page breaks occur. If Ready ...
... Large jobs do not collate. Cause Solution You are using an IEEE 1284-compliant parallel cable. The job has timed out. Symptom Incorrect characters print. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. The job is in the Paper Menu. • See Linking... set for the correct size media. • Make sure the menu values for both the size and type of pages in the Finishing Menu. Tray linking does not work. Note: Setting Collation to Off in the driver overrides the setting in the job. Unexpected page breaks occur. If Ready ...
User's Guide
Page 173
...; Use only transparencies recommended by the MFP, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are set to Transparency. 173 The job prints, but the top • Make sure the Paper Size setting in the Paper menu is Class B. •...
...; Use only transparencies recommended by the MFP, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are set to Transparency. 173 The job prints, but the top • Make sure the Paper Size setting in the Paper menu is Class B. •...
Menus and Messages
Page 49
... envelope feeder cannot be accessed. Settings 49 Off* Between Pages Between Copies Between Jobs Provides a list of possible print media sources to send the copy job to for printing. Tray 2-Tray 5 are installed. Only one of optional drawers are only listed as selections in .) Mixed Letter/ Legal (* Denotes a country/region-specific factory default value...
... envelope feeder cannot be accessed. Settings 49 Off* Between Pages Between Copies Between Jobs Provides a list of possible print media sources to send the copy job to for printing. Tray 2-Tray 5 are installed. Only one of optional drawers are only listed as selections in .) Mixed Letter/ Legal (* Denotes a country/region-specific factory default value...