Troubleshooting Guide
Page 1
...Start to re-enable your anti-virus software. For more information, see the User's Guide. If the software installation screen does not appear: 1 From the desktop, double-click My Computer. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press ... all the way into the MFP. 4 Plug the cord into an electrical outlet that it is not functioning properly or a communications error message appears, you want appears on the X342n. If the MFP is only available on the display. 7 Press . 8 Press Back repeatedly to return...
...Start to re-enable your anti-virus software. For more information, see the User's Guide. If the software installation screen does not appear: 1 From the desktop, double-click My Computer. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press ... all the way into the MFP. 4 Plug the cord into an electrical outlet that it is not functioning properly or a communications error message appears, you want appears on the X342n. If the MFP is only available on the display. 7 Press . 8 Press Back repeatedly to return...
Troubleshooting Guide
Page 2
...; Settings Printers and Faxes or Printers. For more information, see the User's Guide. • Only use . • Minimize the number and size of graphics and images in the front output slot. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make...
...; Settings Printers and Faxes or Printers. For more information, see the User's Guide. • Only use . • Minimize the number and size of graphics and images in the front output slot. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make...
Troubleshooting Guide
Page 3
...; Clean the inside of the paper. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Replace the toner cartridge. For more information, see the User's Guide. Try paper from the control panel menu: 1 From the control panel, press Menu. 2 Press or repeatedly until MACHINE SETUP appears.... 3 Press . 4 Press or repeatedly until needed. For more information, see the User's Guide. Keep paper in its original wrapper and out of the MFP. Wrinkles or creases • Make sure paper is loaded correctly. •...
...; Clean the inside of the paper. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Replace the toner cartridge. For more information, see the User's Guide. Try paper from the control panel menu: 1 From the control panel, press Menu. 2 Press or repeatedly until MACHINE SETUP appears.... 3 Press . 4 Press or repeatedly until needed. For more information, see the User's Guide. Keep paper in its original wrapper and out of the MFP. Wrinkles or creases • Make sure paper is loaded correctly. •...
Troubleshooting Guide
Page 4
Call a service representative. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that the paper size settings match the paper in the tray. Partial document scans •...pages • Replace the toner cartridge. If there is an error message, see the User's Guide. • Make sure the MFP is set as the default printer and is an error message, see the User's Guide. • If replacing the toner cartridge does not correct the problem, replace the ...
Call a service representative. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that the paper size settings match the paper in the tray. Partial document scans •...pages • Replace the toner cartridge. If there is an error message, see the User's Guide. • Make sure the MFP is set as the default printer and is an error message, see the User's Guide. • If replacing the toner cartridge does not correct the problem, replace the ...
User's Guide
Page 7
... The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications files. See the Setup sheet for using You can find The Setup sheet gives you instructions for installation instructions. 1 Finding information about the MFP 7 User's Guide Description...
... The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications files. See the Setup sheet for using You can find The Setup sheet gives you instructions for installation instructions. 1 Finding information about the MFP 7 User's Guide Description...
Service Manual
Page 41
.... Skews and jams at the bottom of documents being used in the ADF, use frame ground unless another ground is multi feeding, check the ADF pick roller and pad for dirt. Inspect the ADF separator roll and ADF separator pad for... supply/ high voltage power supply board) should be performed with a lint free cloth and isopropyl alcohol. Are the paper guides on the ADF. • Check for more information. Inspect the paper present and paper position sensors on the ADF tray... extender. If the ADF is specified. If the cable is damaged, instruct the user to move freely?
.... Skews and jams at the bottom of documents being used in the ADF, use frame ground unless another ground is multi feeding, check the ADF pick roller and pad for dirt. Inspect the ADF separator roll and ADF separator pad for... supply/ high voltage power supply board) should be performed with a lint free cloth and isopropyl alcohol. Are the paper guides on the ADF. • Check for more information. Inspect the paper present and paper position sensors on the ADF tray... extender. If the ADF is specified. If the cable is damaged, instruct the user to move freely?
Service Manual
Page 57
... MFP off and back on paper. The media skews or buckles. • Make sure the toner cartridge assembly is displayed. Replace card. Make sure the printer cover is one of black spots appear in the User's Reference). • Make sure the paper guides are blank.
... MFP off and back on paper. The media skews or buckles. • Make sure the toner cartridge assembly is displayed. Replace card. Make sure the printer cover is one of black spots appear in the User's Reference). • Make sure the paper guides are blank.
Service Manual
Page 156
... 4-28 Media trays and supply capacity 1-3 memory 1-1 Menu button 2-5 menus printing 3-1 X340/X342n diagnostics menu 3-2 messages paper jam messages 2-9 service error codes 2-7 user attendance messages 2-10 MFP specifications 1-1 connectivity and compatibility 1-2 fonts 1-2 memory 1-1 minimum clearance ...2-4 modem card removal 4-54 modem speaker assembly removal 4-55 Multi-purpose job setup buttons 2-5 N Navigation keys 2-5 O operator panel buttons 2-4 service check 2-27 operator panel assembly removal 4-30 P paper exit guide assembly removal 4-31 paper jams 2-9 tips on preventing 1-6 parts...
... 4-28 Media trays and supply capacity 1-3 memory 1-1 Menu button 2-5 menus printing 3-1 X340/X342n diagnostics menu 3-2 messages paper jam messages 2-9 service error codes 2-7 user attendance messages 2-10 MFP specifications 1-1 connectivity and compatibility 1-2 fonts 1-2 memory 1-1 minimum clearance ...2-4 modem card removal 4-54 modem speaker assembly removal 4-55 Multi-purpose job setup buttons 2-5 N Navigation keys 2-5 O operator panel buttons 2-4 service check 2-27 operator panel assembly removal 4-30 P paper exit guide assembly removal 4-31 paper jams 2-9 tips on preventing 1-6 parts...