User's Guide
Page 2
...safety features of other than those described in the user documentation, to keep your product supports Macintosh, see the Mac Help installed with the use of specific Lexmark components. For complete descriptions: • Windows users-See the User's Guide. • Macintosh users-If your hands ... notice All features and functions are operating system-dependent. Connect the power supply cord to meet strict global safety standards with the printer software. CAUTION-SHOCK HAZARD: Do not use of some parts may not always be obvious. CAUTION-POTENTIAL INJURY: When closing the...
...safety features of other than those described in the user documentation, to keep your product supports Macintosh, see the Mac Help installed with the use of specific Lexmark components. For complete descriptions: • Windows users-See the User's Guide. • Macintosh users-If your hands ... notice All features and functions are operating system-dependent. Connect the power supply cord to meet strict global safety standards with the printer software. CAUTION-SHOCK HAZARD: Do not use of some parts may not always be obvious. CAUTION-POTENTIAL INJURY: When closing the...
User's Guide
Page 5
... Software ...48 Setting the number of rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print ... paper and other supplies...56 Using genuine Lexmark print cartridges...56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting 58 Setup troubleshooting...58 Power button is not lit ...58 Software does not install...58 Page does not print...59 Print troubleshooting...
... Software ...48 Setting the number of rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print ... paper and other supplies...56 Using genuine Lexmark print cartridges...56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting 58 Setup troubleshooting...58 Power button is not lit ...58 Software does not install...58 Page does not print...59 Print troubleshooting...
User's Guide
Page 8
... (if supported by your printer) • Maintaining the printer • Connecting the printer to the User's Guide is not on To access the Lexmark Solution Center: your printer) The installation screen appears. Help Description Where to a computer. Lexmark Solution Center Description Where to find The Help gives you install the printer software, the User's Guide printer and other information such...
... (if supported by your printer) • Maintaining the printer • Connecting the printer to the User's Guide is not on To access the Lexmark Solution Center: your printer) The installation screen appears. Help Description Where to a computer. Lexmark Solution Center Description Where to find The Help gives you install the printer software, the User's Guide printer and other information such...
User's Guide
Page 11
...USB cable may or may look different from the one shown. 4 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format 5 Setup sheet Instructions on setting up printer hardware and software, and information on the product purchased.... 3 Power cord Attaches to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on setup ...
...USB cable may or may look different from the one shown. 4 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format 5 Setup sheet Instructions on setting up printer hardware and software, and information on the product purchased.... 3 Power cord Attaches to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on setup ...
User's Guide
Page 13
1 2 3 5 4 Use the To 1 Scanner unit Access the print cartridges. 2 Scanner support Hold up the scanner unit. 3 Print cartridge carrier Install, replace, or remove a print cartridge. 4 Power supply with port Connect the printer to a power source. 5 USB port Connect the printer to a computer using a USB cable. Learning about the printer 13
1 2 3 5 4 Use the To 1 Scanner unit Access the print cartridges. 2 Scanner support Hold up the scanner unit. 3 Print cartridge carrier Install, replace, or remove a print cartridge. 4 Power supply with port Connect the printer to a power source. 5 USB port Connect the printer to a computer using a USB cable. Learning about the printer 13
User's Guide
Page 17
...-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Select Solution Center. The Solution Center appears with the Maintenance tab open the Solution Center, use one of the printer is Busy ...• Find the electronic User's Guide for more information. • Learn tips about the current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for new cartridges. • Print a test page. • Clean...
...-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Select Solution Center. The Solution Center appears with the Maintenance tab open the Solution Center, use one of the printer is Busy ...• Find the electronic User's Guide for more information. • Learn tips about the current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for new cartridges. • Print a test page. • Clean...
User's Guide
Page 50
... 1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. 1 2 Warning-Potential Damage: Do not touch the gold contact ... The print cartridge carrier moves and stops at the loading position, unless the printer is on. 2 Lift the scanner unit. Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is busy. 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid. 4 Remove the used print...
... 1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. 1 2 Warning-Potential Damage: Do not touch the gold contact ... The print cartridge carrier moves and stops at the loading position, unless the printer is on. 2 Lift the scanner unit. Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is busy. 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid. 4 Remove the used print...
User's Guide
Page 52
..., make sure you: • Use the appropriate paper for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is still not satisfactory, replace the... print cartridge nozzles. Maintaining the printer 52 For more information, see "Ordering paper and other high quality images, for the document. 7 Press and hold for three seconds to print an alignment page...on page 56. For more information, see "Removing a used print cartridge" on page 50 and "Installing print cartridges" on the scanner glass in the lower right corner, and close the top cover. ...
..., make sure you: • Use the appropriate paper for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is still not satisfactory, replace the... print cartridge nozzles. Maintaining the printer 52 For more information, see "Ordering paper and other high quality images, for the document. 7 Press and hold for three seconds to print an alignment page...on page 56. For more information, see "Removing a used print cartridge" on page 50 and "Installing print cartridges" on the scanner glass in the lower right corner, and close the top cover. ...
User's Guide
Page 55
...Keep the photo cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in use. Ordering print cartridges Lexmark 2500 series models (except 2580) Item Black cartridge Black cartridge2 High... scanner glass 1 Dampen a clean, lint-free cloth with ISO/IEC 24711 (FDIS). 2 Licensed Return Program Cartridge Lexmark 2580 models Item Color cartridge Part number 2 Black cartridge 3 Maintaining the printer 55 Declared yield value in accordance with water. 2 Gently wipe the scanner glass clean.
...Keep the photo cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in use. Ordering print cartridges Lexmark 2500 series models (except 2580) Item Black cartridge Black cartridge2 High... scanner glass 1 Dampen a clean, lint-free cloth with ISO/IEC 24711 (FDIS). 2 Licensed Return Program Cartridge Lexmark 2580 models Item Color cartridge Part number 2 Black cartridge 3 Maintaining the printer 55 Declared yield value in accordance with water. 2 Gently wipe the scanner glass clean.
User's Guide
Page 58
... "Removing and reinstalling the software" on page 72 Setup troubleshooting • "Power button is not lit" on page 58 • "Software does not install" on page 58 • "Page does not print" on page 59 Power button is not lit Check power connection 1 Disconnect the power cord from the...cord all the way into the power supply on the printer. 2 1 3 Plug the cord into an electrical outlet that your system requirements The following operating systems are using . 4 If the light is not on the box. Software does not install Check your operating system Check your computer meets the minimum...
... "Removing and reinstalling the software" on page 72 Setup troubleshooting • "Power button is not lit" on page 58 • "Software does not install" on page 58 • "Page does not print" on page 59 Power button is not lit Check power connection 1 Disconnect the power cord from the...cord all the way into the power supply on the printer. 2 1 3 Plug the cord into an electrical outlet that your system requirements The following operating systems are using . 4 If the light is not on the box. Software does not install Check your operating system Check your computer meets the minimum...
User's Guide
Page 59
... paper. For more information, see "Blinking lights on the control panel" on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a In all New Hardware Found screens. 3 Insert the CD, and then follow the... the links for any anti-virus programs. 3 Double-click the My Computer icon. Page does not print Check the control panel If one of the computer. e Select your printer family. d Select your country or region. f Select the file you want to download, and then follow the instructions on the computer...
... paper. For more information, see "Blinking lights on the control panel" on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a In all New Hardware Found screens. 3 Insert the CD, and then follow the... the links for any anti-virus programs. 3 Double-click the My Computer icon. Page does not print Check the control panel If one of the computer. e Select your printer family. d Select your country or region. f Select the file you want to download, and then follow the instructions on the computer...
User's Guide
Page 60
... 2 Make sure the sticker and tape have tape 1 Remove the print cartridges. Check ink Check the ink levels, and install new print cartridges if necessary. d Select your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next... wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on page 61 • "Poor quality at www.lexmark.com to check for drivers or downloads. May need to ...
... 2 Make sure the sticker and tape have tape 1 Remove the print cartridges. Check ink Check the ink levels, and install new print cartridges if necessary. d Select your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next... wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on page 61 • "Poor quality at www.lexmark.com to check for drivers or downloads. May need to ...
User's Guide
Page 61
... the print cartridge nozzles" on page 63 Improving print quality Check paper • Use the appropriate paper for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white. If print quality has not improved, ...continue to improve print quality Check the ink levels, and install new print cartridges if necessary. For more information, see "Removing a used print cartridge" on page 50 and "Installing...
... the print cartridge nozzles" on page 63 Improving print quality Check paper • Use the appropriate paper for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white. If print quality has not improved, ...continue to improve print quality Check the ink levels, and install new print cartridges if necessary. For more information, see "Removing a used print cartridge" on page 50 and "Installing...
User's Guide
Page 62
... printed as possible from your system. Check paper condition Use only new, unwrinkled paper. Software may not be installed correctly" on transfers Note: Transparencies may not be For more RAM. If you are printing paper photos or... edges of the page Check minimum print settings Select the Borderless print feature Be sure paper size matches the printer setting Unless you are using the borderless feature, use these minimum print margin settings: • Left and ...Documents with color variations. Use a different brand of graphics and images in use Lexmark Premium Photo Paper or...
... printed as possible from your system. Check paper condition Use only new, unwrinkled paper. Software may not be installed correctly" on transfers Note: Transparencies may not be For more RAM. If you are printing paper photos or... edges of the page Check minimum print settings Select the Borderless print feature Be sure paper size matches the printer setting Unless you are using the borderless feature, use these minimum print margin settings: • Left and ...Documents with color variations. Use a different brand of graphics and images in use Lexmark Premium Photo Paper or...
User's Guide
Page 63
... matches the size you selected. If the light is not on, see "Power button is blinking, see "Software may not be installed correctly If one of a printed photo. Troubleshooting 63 Photo smudges Photo smudges To prevent smudging, avoid touching the surface of the lights is not lit..." on page 58. Select a lower print quality Software may not be installed correctly" on page 60. Scanner unit does not close " on page 63...
... matches the size you selected. If the light is not on, see "Power button is blinking, see "Software may not be installed correctly If one of a printed photo. Troubleshooting 63 Photo smudges Photo smudges To prevent smudging, avoid touching the surface of the lights is not lit..." on page 58. Select a lower print quality Software may not be installed correctly" on page 60. Scanner unit does not close " on page 63...
User's Guide
Page 64
...Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print Check the control If one of the document or image. Clean the scanner glass If the scanner glass is loaded facedown on page 66 Troubleshooting 64 a magazine, or a ...newspaper? panel for any blinking lights Check ink Check the ink levels, and install a new print cartridge if necessary. Review steps to See "Improving print quality" on the scanner glass in the lower right corner. Scan...
...Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print Check the control If one of the document or image. Clean the scanner glass If the scanner glass is loaded facedown on page 66 Troubleshooting 64 a magazine, or a ...newspaper? panel for any blinking lights Check ink Check the ink levels, and install a new print cartridge if necessary. Review steps to See "Improving print quality" on the scanner glass in the lower right corner. Scan...
User's Guide
Page 65
...Software may not be installed correctly" on page 70. Turn off and then restart your printer. 3 Click Printer. • Make... sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to a lower value Close all programs not being used. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark...installed correctly For more information, see "Software may be installed correctly" on page 58. Troubleshooting 65 Scanner does not respond Check the control panel If one...
...Software may not be installed correctly" on page 70. Turn off and then restart your printer. 3 Click Printer. • Make... sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to a lower value Close all programs not being used. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark...installed correctly For more information, see "Software may be installed correctly" on page 58. Troubleshooting 65 Scanner does not respond Check the control panel If one...
User's Guide
Page 67
.... Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions. Check ink Check the ink levels, and install a new print cartridge if necessary. Troubleshooting 67 Check the ink levels, and install a new cartridge if necessary. Printer receives a blank fax Check original Ask the sender to obtain the keypad sequence for temporarily disabling Call...
.... Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions. Check ink Check the ink levels, and install a new print cartridge if necessary. Troubleshooting 67 Check the ink levels, and install a new cartridge if necessary. Printer receives a blank fax Check original Ask the sender to obtain the keypad sequence for temporarily disabling Call...
User's Guide
Page 68
... paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that the ..., and gently pull it out. 3 Press to turn the printer back on . Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions. Check the ink levels, and install a new print cartridge if necessary. Received fax has poor...
... paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that the ..., and gently pull it out. 3 Press to turn the printer back on . Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions. Check the ink levels, and install a new print cartridge if necessary. Received fax has poor...
User's Guide
Page 70
..., see "Ordering paper and other supplies" on page 56. See "Loading paper" on the control panel blinks rapidly blinks slowly The printer may: • be replaced soon. light is blinking 4 Lift the scanner unit, gently push the scanner support towards the cartridge carriers... Press . The color print cartridge needs to be out of paper in the middle of a print or copy job. 1 Load more information, see "Installing print cartridges" on page 68. 2 Press . To order supplies, see "Jams and misfeeds troubleshooting" on page 50. Troubleshooting 70 For more paper....
..., see "Ordering paper and other supplies" on page 56. See "Loading paper" on the control panel blinks rapidly blinks slowly The printer may: • be replaced soon. light is blinking 4 Lift the scanner unit, gently push the scanner support towards the cartridge carriers... Press . The color print cartridge needs to be out of paper in the middle of a print or copy job. 1 Load more information, see "Installing print cartridges" on page 68. 2 Press . To order supplies, see "Jams and misfeeds troubleshooting" on page 50. Troubleshooting 70 For more paper....