Quick Reference
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Contents 4 What is Wi‑Fi Protected Setup 42 Configuring Wi‑Fi Protected Setup manually 43 Using SmartSolutions 44 What are SmartSolutions 44 Troubleshooting 45 Notices 54 Edition notice...54 Index 55
Contents 4 What is Wi‑Fi Protected Setup 42 Configuring Wi‑Fi Protected Setup manually 43 Using SmartSolutions 44 What are SmartSolutions 44 Troubleshooting 45 Notices 54 Edition notice...54 Index 55
Quick Reference
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... can print up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are mostly text. • Use font types and...to low and sets the printer to change to Sleep mode after the printer has been idle for reuse or recycling through the Lexmark Cartridge Collection Program. Conserving energy • Activate Eco-Mode. Most programs or applications let you looking for using the Comprehensive User's...
... can print up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are mostly text. • Use font types and...to low and sets the printer to change to Sleep mode after the printer has been idle for reuse or recycling through the Lexmark Cartridge Collection Program. Conserving energy • Activate Eco-Mode. Most programs or applications let you looking for using the Comprehensive User's...
Quick Reference
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... your fax machine when a transmission is your fax number is made. If you do not hear a dial tone, then review Step 1 or see the "Fax troubleshooting checklist" on the back of the printer, plug an analog telephone into the port of rings If you set Auto Answer to On in Step...
... your fax machine when a transmission is your fax number is made. If you do not hear a dial tone, then review Step 1 or see the "Fax troubleshooting checklist" on the back of the printer, plug an analog telephone into the port of rings If you set Auto Answer to On in Step...
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...screen. Press and hold for three seconds to turn the printer back on the computer screen. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to the computer, print server, or network access point. • Check the printer for ...error messages, and resolve any errors. • Check for telephone customer support • Firmware and software updates Setup troubleshooting • "Incorrect language appears on...
...screen. Press and hold for three seconds to turn the printer back on the computer screen. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to the computer, print server, or network access point. • Check the printer for ...error messages, and resolve any errors. • Check for telephone customer support • Firmware and software updates Setup troubleshooting • "Incorrect language appears on...
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... defective port. Note: Make sure the printer is not in Sleep mode. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : • For a USB-connected printer, remove and then reconnect the USB ... rectangular end of the USB cable into the wall outlet. 4 Turn on the printer. If the cable is wirelessly connected, see the Wireless troubleshooting section. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If...
... defective port. Note: Make sure the printer is not in Sleep mode. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : • For a USB-connected printer, remove and then reconnect the USB ... rectangular end of the USB cable into the wall outlet. 4 Turn on the printer. If the cable is wirelessly connected, see the Wireless troubleshooting section. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If...
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... Turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull out the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one or more information, see "Replacing ink cartridges" on page 17. CLEAN THE PRINTHEAD NOZZLES 1 Load...does not respond If the "Before you have jobs stuck in the print queue and cannot delete them to get other jobs to a defective port. Troubleshooting Printer is not in Sleep mode. Note: Make sure the printer is printing blank pages Blank pages may have problems, then try one . 2 ...
... Turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull out the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one or more information, see "Replacing ink cartridges" on page 17. CLEAN THE PRINTHEAD NOZZLES 1 Load...does not respond If the "Before you have jobs stuck in the print queue and cannot delete them to get other jobs to a defective port. Troubleshooting Printer is not in Sleep mode. Note: Make sure the printer is printing blank pages Blank pages may have problems, then try one . 2 ...
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...line by the receiving fax machine. It also automatically reduces the resolution of the printer can support. REMOVE AND REINSTALL THE PRINTER SOFTWARE Fax troubleshooting Note: The fax function is plugged into the same port. REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the fax to... into the port of the receiving fax machine must match or be greater than the speed at 33,600 bps. However, it is enabled. Troubleshooting The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. If you are connected to black and white. From ...
...line by the receiving fax machine. It also automatically reduces the resolution of the printer can support. REMOVE AND REINSTALL THE PRINTER SOFTWARE Fax troubleshooting Note: The fax function is plugged into the same port. REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the fax to... into the port of the receiving fax machine must match or be greater than the speed at 33,600 bps. However, it is enabled. Troubleshooting The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. If you are connected to black and white. From ...
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...CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with the PostScript driver or the Universal Fax Driver. Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following are using . If you are set: • Auto Answer is on. •...information on the location of the network indicator lights, see"Understanding the home screen" on installing these drivers, see the complete network troubleshooting information in the fax software. Print a network setup page to receive more of the printer. If the printer is in an office...
...CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with the PostScript driver or the Universal Fax Driver. Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following are using . If you are set: • Auto Answer is on. •...information on the location of the network indicator lights, see"Understanding the home screen" on installing these drivers, see the complete network troubleshooting information in the fax software. Print a network setup page to receive more of the printer. If the printer is in an office...
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... case‑sensitive. ASCII characters in the printers folder or as a printer option when sending a print job, then you reinstall the software, check the troubleshooting checklist, and then do the following: TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON Wait one minute for more information on... . Troubleshooting If you are not sure if your security information is correct, then run the wireless setup again. • Your WEP key or WPA passphrase ...
... case‑sensitive. ASCII characters in the printers folder or as a printer option when sending a print job, then you reinstall the software, check the troubleshooting checklist, and then do the following: TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON Wait one minute for more information on... . Troubleshooting If you are not sure if your security information is correct, then run the wireless setup again. • Your WEP key or WPA passphrase ...
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... the printer. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. d In the Wireless settings section, look for the SSID. Troubleshooting • From 8 to is displayed in the Network Name menu. 2 Write down the SSID. ASCII characters are using MAC (Media Access Control) address filtering to...
... the printer. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. d In the Wireless settings section, look for the SSID. Troubleshooting • From 8 to is displayed in the Network Name menu. 2 Write down the SSID. ASCII characters are using MAC (Media Access Control) address filtering to...
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... wireless network. If the printer and/or the laptop does not have power saving settings enabled, then you attempt to print wirelessly. c Click TCP/IP. Troubleshooting In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the printer is...
... wireless network. If the printer and/or the laptop does not have power saving settings enabled, then you attempt to print wirelessly. c Click TCP/IP. Troubleshooting In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the printer is...
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... click OK. 4 Right‑click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. Troubleshooting 53 • Make sure your DHCP server, which may also be your wireless router. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to... it is a USB port, then scroll through the list and select the port with your wireless router, is working and is operating correctly, then continue troubleshooting.
... click OK. 4 Right‑click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. Troubleshooting 53 • Make sure your DHCP server, which may also be your wireless router. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to... it is a USB port, then scroll through the list and select the port with your wireless router, is working and is operating correctly, then continue troubleshooting.
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...send faxes 48 cartridges, ink ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19 Communication not available message 52 configuring Wi‑Fi Protected Setup PBC, Push Button Configuration...telephone service 34 DSL connection 32 standard telephone line connection 30 VoIP 33 fax troubleshooting cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 fax troubleshooting checklist 48 faxing Auto Answer setting 38 receiving automatically 41 receiving manually 41 sending...
...send faxes 48 cartridges, ink ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19 Communication not available message 52 configuring Wi‑Fi Protected Setup PBC, Push Button Configuration...telephone service 34 DSL connection 32 standard telephone line connection 30 VoIP 33 fax troubleshooting cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 fax troubleshooting checklist 48 faxing Auto Answer setting 38 receiving automatically 41 receiving manually 41 sending...
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... e‑mail 29 PictBridge and USB port location 12 power supply port location 12 Print dialog launching 21 print job canceling 24 print troubleshooting cannot delete documents from print queue 47 printer features 6 models 6 setting up 6 printer control panel buttons and icons 13 location 12...telephone line connection 30 VoIP connection 33 setting up printer 6 on wireless network (Macintosh) 42 on wireless network (Windows) 42 setup troubleshooting cannot print through USB 47 incorrect language appears on display 45 installation screen did not appear automatically 45 page does not print 46 ...
... e‑mail 29 PictBridge and USB port location 12 power supply port location 12 Print dialog launching 21 print job canceling 24 print troubleshooting cannot delete documents from print queue 47 printer features 6 models 6 setting up 6 printer control panel buttons and icons 13 location 12...telephone line connection 30 VoIP connection 33 setting up printer 6 on wireless network (Macintosh) 42 on wireless network (Windows) 42 setup troubleshooting cannot print through USB 47 incorrect language appears on display 45 installation screen did not appear automatically 45 page does not print 46 ...
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... 20 wireless network information needed for setting up wireless printing 42 installing printer on (Macintosh) 42 installing printer on (Windows) 42 troubleshooting 49 wireless setup information needed for 42 wireless troubleshooting cannot print over wireless network 50 Wi‑Fi Protected Setup configuring manually 43 using 42 Wi‑Fi Protected Setup...
... 20 wireless network information needed for setting up wireless printing 42 installing printer on (Macintosh) 42 installing printer on (Windows) 42 troubleshooting 49 wireless setup information needed for 42 wireless troubleshooting cannot print over wireless network 50 Wi‑Fi Protected Setup configuring manually 43 using 42 Wi‑Fi Protected Setup...
User's Guide
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Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
User's Guide
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... and photos • Setting up and using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑... Caring for ? SmartSolutions User's Guide and Help Go to view basic SmartSolutions information. Click HELP to http://smartsolutions.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. About your printer ...
... and photos • Setting up and using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑... Caring for ? SmartSolutions User's Guide and Help Go to view basic SmartSolutions information. Click HELP to http://smartsolutions.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. About your printer ...
User's Guide
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... is a fax, then the printer detects the fax signal on the line and through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on any number of the printer. 2 Listen for the printer, and then touch Accept.
... is a fax, then the printer detects the fax signal on the line and through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on any number of the printer. 2 Listen for the printer, and then touch Accept.
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... the printer on an Ethernet network, make sure that physically connects the printer to the network. c Press Enter, or click OK. 3 Follow the instructions on troubleshooting specific connection types if you have configured your printer for authentication to the network Note: Make sure you encounter difficulties during configuration. Note: The printer...
... the printer on an Ethernet network, make sure that physically connects the printer to the network. c Press Enter, or click OK. 3 Follow the instructions on troubleshooting specific connection types if you have configured your printer for authentication to the network Note: Make sure you encounter difficulties during configuration. Note: The printer...
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See "Selecting a printer" on troubleshooting specific connection types if you encounter difficulties during configuration. Selecting a printer 1 Open the printers folder. c Press Enter, or click OK. 2 Right‑click the printer ...
See "Selecting a printer" on troubleshooting specific connection types if you encounter difficulties during configuration. Selecting a printer 1 Open the printers folder. c Press Enter, or click OK. 2 Right‑click the printer ...