Setup Solutions
Page 3
... and software. Finding information about the printer" on page 3 • "Using the control panel menus" on page 6 • "Setup troubleshooting" on page 9 • "Removing and reinstalling the software" on page 12 Safety information Use only the power supply and power supply cord... and approved to meet strict global safety standards with this product or the manufacturer's authorized replacement power supply and power supply cord. Lexmark is not responsible for setting up this document in the user documentation, to a professional service person. Setup Solutions This guide contains ...
... and software. Finding information about the printer" on page 3 • "Using the control panel menus" on page 6 • "Setup troubleshooting" on page 9 • "Removing and reinstalling the software" on page 12 Safety information Use only the power supply and power supply cord... and approved to meet strict global safety standards with this product or the manufacturer's authorized replacement power supply and power supply cord. Lexmark is not responsible for setting up this document in the user documentation, to a professional service person. Setup Solutions This guide contains ...
Setup Solutions
Page 4
...Connecting the printer to a network (if supported by your printer) 2 Click View User's Guide (including Setup Troubleshooting). • Troubleshooting problems with all printers. Note: If your desktop, and the User's Guide appears on the screen. 1 From the... Finder desktop, double-click the Lexmark 350 Series folder. Getting Started or Setup Solutions booklet Description Where to find this document in the printer box or on the Lexmark Web site at www.lexmark...
...Connecting the printer to a network (if supported by your printer) 2 Click View User's Guide (including Setup Troubleshooting). • Troubleshooting problems with all printers. Note: If your desktop, and the User's Guide appears on the screen. 1 From the... Finder desktop, double-click the Lexmark 350 Series folder. Getting Started or Setup Solutions booklet Description Where to find this document in the printer box or on the Lexmark Web site at www.lexmark...
Setup Solutions
Page 9
... the brightness of printer settings if no selections were specified on . 3 Press . 4 Press . 5 Press to print a photo in 90-degree increments clockwise or counterclockwise. Setup troubleshooting Incorrect language appears on the display 1 Press to turn the printer off. 2 Press to turn the printer back on your digital camera beforehand. Crop Crop...
... the brightness of printer settings if no selections were specified on . 3 Press . 4 Press . 5 Press to print a photo in 90-degree increments clockwise or counterclockwise. Setup troubleshooting Incorrect language appears on the display 1 Press to turn the printer off. 2 Press to turn the printer back on your digital camera beforehand. Crop Crop...
Setup Solutions
Page 11
..., such as a USB hub or switch box. 2 Directly connect the cable to the printer. 11 For more information, see "Installing the print cartridge" in the "Troubleshooting" chapter of the User's Guide on the CD. SOLUTION 3 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB...
..., such as a USB hub or switch box. 2 Directly connect the cable to the printer. 11 For more information, see "Installing the print cartridge" in the "Troubleshooting" chapter of the User's Guide on the CD. SOLUTION 3 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB...
Getting Started
Page 4
Transferring photos 34 Transferring photos from a memory device to a computer 34 Transferring photos from a memory card to a flash drive 34 Using Bluetooth technology 35 Setting the Bluetooth mode...35 Printing using Bluetooth...35 Troubleshooting 37 Setup troubleshooting...37 Print troubleshooting...39 Jams and misfeeds troubleshooting...41 Device troubleshooting...42 Error messages troubleshooting...43 Removing and reinstalling the software...45 Notices 46 Index 51 Contents 4
Transferring photos 34 Transferring photos from a memory device to a computer 34 Transferring photos from a memory card to a flash drive 34 Using Bluetooth technology 35 Setting the Bluetooth mode...35 Printing using Bluetooth...35 Troubleshooting 37 Setup troubleshooting...37 Print troubleshooting...39 Jams and misfeeds troubleshooting...41 Device troubleshooting...42 Error messages troubleshooting...43 Removing and reinstalling the software...45 Notices 46 Index 51 Contents 4
Getting Started
Page 6
...supported by your printer) 1 Insert the CD. • Faxing (if supported by your printer) 2 Click View User's Guide (including Setup Troubleshooting). • Troubleshooting problems with printing, copying, scanning, faxing, paper jams, and misfeeds 3 Click Yes. It installs with photos If the link to the User...'s Guide is not on the Lexmark Web site at www.lexmark.com. 350 Series folder. 2 Double-click the printer Help icon...
...supported by your printer) 1 Insert the CD. • Faxing (if supported by your printer) 2 Click View User's Guide (including Setup Troubleshooting). • Troubleshooting problems with printing, copying, scanning, faxing, paper jams, and misfeeds 3 Click Yes. It installs with photos If the link to the User...'s Guide is not on the Lexmark Web site at www.lexmark.com. 350 Series folder. 2 Double-click the printer Help icon...
Getting Started
Page 10
Name Description 3 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format 4 Getting Started or Setup Solutions booklet Printed booklet that serves as a guide Note: The complete User's Guide can be found on the installation software CD that shipped with the printer. 5 Setup Instructions sheet Instructions on setting up printer hardware and software, and information on setup troubleshooting 6 4 x 6 in. (10 x 15 cm) photo paper Paper for the printer Note: USB cable sold separately Setting up the printer 10
Name Description 3 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format 4 Getting Started or Setup Solutions booklet Printed booklet that serves as a guide Note: The complete User's Guide can be found on the installation software CD that shipped with the printer. 5 Setup Instructions sheet Instructions on setting up printer hardware and software, and information on setup troubleshooting 6 4 x 6 in. (10 x 15 cm) photo paper Paper for the printer Note: USB cable sold separately Setting up the printer 10
Getting Started
Page 18
... a memory device to a computer. For more information on page 34. Use this The Solution Center To Opening the software Find troubleshooting, maintenance, and cartridge ordering information. Print Properties Select the best print settings for the photo you are printing using Fast Pics" in...2 From the Print dialog, click Properties, Preferences, Options, or Setup. From the desktop: 1 Click Start Programs or All Programs Lexmark 350 Series. 2 Select Solution Center. Fast Pics • Transfer photos from a computer. page 21. • Edit and print photos stored on the...
... a memory device to a computer. For more information on page 34. Use this The Solution Center To Opening the software Find troubleshooting, maintenance, and cartridge ordering information. Print Properties Select the best print settings for the photo you are printing using Fast Pics" in...2 From the Print dialog, click Properties, Preferences, Options, or Setup. From the desktop: 1 Click Start Programs or All Programs Lexmark 350 Series. 2 Select Solution Center. Fast Pics • Transfer photos from a computer. page 21. • Edit and print photos stored on the...
Getting Started
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Software does not install The following operating systems are supported: • Windows 2000 • Windows XP Troubleshooting 37 Power button is not on the display. 7 Press to continue. 6 Press or repeatedly until the language you have...is not lit Make sure you want appears on , press . Troubleshooting • "Setup troubleshooting" on page 37 • "Print troubleshooting" on page 39 • "Jams and misfeeds troubleshooting" on page 41 • "Device troubleshooting" on page 42 • "Error messages troubleshooting" on page 43 • "Removing and reinstalling the software"...
Software does not install The following operating systems are supported: • Windows 2000 • Windows XP Troubleshooting 37 Power button is not on the display. 7 Press to continue. 6 Press or repeatedly until the language you have...is not lit Make sure you want appears on , press . Troubleshooting • "Setup troubleshooting" on page 37 • "Print troubleshooting" on page 39 • "Jams and misfeeds troubleshooting" on page 41 • "Device troubleshooting" on page 42 • "Error messages troubleshooting" on page 43 • "Removing and reinstalling the software"...
Getting Started
Page 38
...; Mac OS X version 10.3 or later SOLUTION 1 1 Close all Found New Hardware windows. 4 Reinsert the printer software CD. 5 Follow the instructions on the computer screen. Troubleshooting 38 SOLUTION 3 1 Check the USB cable for any other device, such as a USB hub or switch box. 2 Directly connect the cable to install the software...
...; Mac OS X version 10.3 or later SOLUTION 1 1 Close all Found New Hardware windows. 4 Reinsert the printer software CD. 5 Follow the instructions on the computer screen. Troubleshooting 38 SOLUTION 3 1 Check the USB cable for any other device, such as a USB hub or switch box. 2 Directly connect the cable to install the software...
Getting Started
Page 39
For best results, use Lexmark Premium Photo Paper. If print quality is PictBridge-enabled. Print troubleshooting Improving print quality If you : • Use the appropriate paper for better print quality" on page 43. Note: To prevent smudging or scratching, ... are not satisfied with your fingers or sharp objects. Photo does not print SOLUTION 1 If an error message is displayed, see "Error messages troubleshooting" on page 9. Troubleshooting 39 SOLUTION 3 Use only the USB cable that came with the paper.) • Select Photo as the print quality. For best results, ...
For best results, use Lexmark Premium Photo Paper. If print quality is PictBridge-enabled. Print troubleshooting Improving print quality If you : • Use the appropriate paper for better print quality" on page 43. Note: To prevent smudging or scratching, ... are not satisfied with your fingers or sharp objects. Photo does not print SOLUTION 1 If an error message is displayed, see "Error messages troubleshooting" on page 9. Troubleshooting 39 SOLUTION 3 Use only the USB cable that came with the paper.) • Select Photo as the print quality. For best results, ...
Getting Started
Page 40
.... SOLUTION 2 Try minimizing the number and size of graphics and images in the "Maintaining the printer" chapter of the power supply cord from your system. Troubleshooting 40 SOLUTION 5 If the printer is slow SOLUTION 1 Close all programs on your computer. SOLUTION 3 Consider purchasing more Random Access Memory (RAM) for your computer...
.... SOLUTION 2 Try minimizing the number and size of graphics and images in the "Maintaining the printer" chapter of the power supply cord from your system. Troubleshooting 40 SOLUTION 5 If the printer is slow SOLUTION 1 Close all programs on your computer. SOLUTION 3 Consider purchasing more Random Access Memory (RAM) for your computer...
Getting Started
Page 41
... install correctly, visit our Web site at www.lexmark.com to turn off the printer. 2 Firmly grasp the paper, and gently pull it . SOLUTION 1 Use another memory card, flash drive, or Pictbridge-enabled camera. Troubleshooting 41 Partial photo prints The memory card, flash ...drive, or Pictbridge-enabled camera you selected. Jams and misfeeds troubleshooting Paper jam in the printer 1 Press to turn the printer back on. SOLUTION 6...
... install correctly, visit our Web site at www.lexmark.com to turn off the printer. 2 Firmly grasp the paper, and gently pull it . SOLUTION 1 Use another memory card, flash drive, or Pictbridge-enabled camera. Troubleshooting 41 Partial photo prints The memory card, flash ...drive, or Pictbridge-enabled camera you selected. Jams and misfeeds troubleshooting Paper jam in the printer 1 Press to turn the printer back on. SOLUTION 6...
Getting Started
Page 42
... information, see "Connecting photo storage devices" on . SOLUTION 3 Check that the type of the computer. Device troubleshooting Device cannot be used in the paper support 1 Press to turn the printer back on page 20. Troubleshooting 42 Paper jam in the printer. SOLUTION 2 For more information, see "Connecting photo storage devices" on page...
... information, see "Connecting photo storage devices" on . SOLUTION 3 Check that the type of the computer. Device troubleshooting Device cannot be used in the paper support 1 Press to turn the printer back on page 20. Troubleshooting 42 Paper jam in the printer. SOLUTION 2 For more information, see "Connecting photo storage devices" on page...
Getting Started
Page 43
Troubleshooting 43 The printer will read any objects blocking the path of the print cartridge carrier. 3 Make sure the cartridge carrier lid is the printable side, ... the cartridge. Carrier Jam 1 Open the access cover. 2 Remove any markings on used paper, which side is closed. 4 Close the access cover. 5 Press . Error messages troubleshooting Alignment Error SOLUTION 1 1 Remove the print cartridge. 2 Make sure the sticker and tape have been completely removed. 3 Reinsert the print cartridge. 4 Press to appear.
Troubleshooting 43 The printer will read any objects blocking the path of the print cartridge carrier. 3 Make sure the cartridge carrier lid is the printable side, ... the cartridge. Carrier Jam 1 Open the access cover. 2 Remove any markings on used paper, which side is closed. 4 Close the access cover. 5 Press . Error messages troubleshooting Alignment Error SOLUTION 1 1 Remove the print cartridge. 2 Make sure the sticker and tape have been completely removed. 3 Reinsert the print cartridge. 4 Press to appear.
Getting Started
Page 44
.... 4 If the button is not lit, press . 5 Reinsert the cartridge. 6 If the cartridge error returns, install a new cartridge. Use another memory card or flash drive. Troubleshooting 44 For more information, see "Inserting a memory card" on page 20 or "Inserting a flash drive" on the CD. Cartridge missing The print cartridge is missing...
.... 4 If the button is not lit, press . 5 Reinsert the cartridge. 6 If the cartridge error returns, install a new cartridge. Use another memory card or flash drive. Troubleshooting 44 For more information, see "Inserting a memory card" on page 20 or "Inserting a flash drive" on the CD. Cartridge missing The print cartridge is missing...
Getting Started
Page 45
... SOLUTION 2 The camera you may need to remove and reinstall the printer software. 1 Click Start Programs or All Programs Lexmark 350 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to remove the printer software. 4 Restart the computer before reinstalling...follow the instructions on page 22. PictBridge Error SOLUTION 1 Make sure your PictBridge-enabled digital camera is not in PictBridge mode. Troubleshooting 45 Paper Out 1 Load photo paper, with the paper.) For more information, see the camera documentation. Removing and reinstalling the...
... SOLUTION 2 The camera you may need to remove and reinstall the printer software. 1 Click Start Programs or All Programs Lexmark 350 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to remove the printer software. 4 Restart the computer before reinstalling...follow the instructions on page 22. PictBridge Error SOLUTION 1 Make sure your PictBridge-enabled digital camera is not in PictBridge mode. Troubleshooting 45 Paper Out 1 Load photo paper, with the paper.) For more information, see the camera documentation. Removing and reinstalling the...
Getting Started
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... 13 View Slideshow menu 15 cover open 44 cropping photos 29 D device cannot be inserted 42 Device Defaults Tools menu 15 device troubleshooting device cannot be inserted 42 nothing happens when device is inserted 42 display 11 E emission notices 46 enhancing photos automatically 31 error messages... inserting Bluetooth adapter 35 flash drives 21 memory cards 20 installing printer software 45 invalid device 44 invalid image file 44 J jams and misfeeds troubleshooting paper jam in paper support 42 paper jam in printer 41 L light 11 loading paper 19 M Maintenance Tools menu 15 memory card inserting ...
... 13 View Slideshow menu 15 cover open 44 cropping photos 29 D device cannot be inserted 42 Device Defaults Tools menu 15 device troubleshooting device cannot be inserted 42 nothing happens when device is inserted 42 display 11 E emission notices 46 enhancing photos automatically 31 error messages... inserting Bluetooth adapter 35 flash drives 21 memory cards 20 installing printer software 45 invalid device 44 invalid image file 44 J jams and misfeeds troubleshooting paper jam in paper support 42 paper jam in printer 41 L light 11 loading paper 19 M Maintenance Tools menu 15 memory card inserting ...
Getting Started
Page 52
...12 print cartridge aligning 9 Print Photos menu 14 Print Properties opening 18 print quality, improving 39 print speed is slow 40 print troubleshooting improving print quality 39 partial photo prints 41 print speed is slow 40 printer software reinstalling 45 removing 45 using 18 printing a ...with automatic enhancement 31 photos with frames 32 publications, finding 5 R red-eye, removing 16 rotating photos 16 S safety information 2 setup troubleshooting cannot print from digital camera using PictBridge 38 incorrect language appears on display 37 photo does not print 39 power button is not lit 37...
...12 print cartridge aligning 9 Print Photos menu 14 Print Properties opening 18 print quality, improving 39 print speed is slow 40 print troubleshooting improving print quality 39 partial photo prints 41 print speed is slow 40 printer software reinstalling 45 removing 45 using 18 printing a ...with automatic enhancement 31 photos with frames 32 publications, finding 5 R red-eye, removing 16 rotating photos 16 S safety information 2 setup troubleshooting cannot print from digital camera using PictBridge 38 incorrect language appears on display 37 photo does not print 39 power button is not lit 37...
User's Guide
Page 5
Recycling Lexmark products...43 Troubleshooting 44 Setup troubleshooting...44 Incorrect language appears on the display...44 Power button is not lit ...44 Software does not install...44 Cannot print from a digital camera using PictBridge ...45 Print troubleshooting...46 Improving print quality ...46 Photo does not print ......46 Print speed is slow...47 Partial photo prints ...48 Jams and misfeeds troubleshooting...48 Paper jam in the printer...48 Paper jam in the paper support...49 Device troubleshooting...49 Device cannot be inserted...49 Nothing happens when a device is inserted ...49...
Recycling Lexmark products...43 Troubleshooting 44 Setup troubleshooting...44 Incorrect language appears on the display...44 Power button is not lit ...44 Software does not install...44 Cannot print from a digital camera using PictBridge ...45 Print troubleshooting...46 Improving print quality ...46 Photo does not print ......46 Print speed is slow...47 Partial photo prints ...48 Jams and misfeeds troubleshooting...48 Paper jam in the printer...48 Paper jam in the paper support...49 Device troubleshooting...49 Device cannot be inserted...49 Nothing happens when a device is inserted ...49...