User's Guide
Page 17
Installing the Print Cartridge 5 Use the colored arrows inside the printer for printing: 1 Gently shake the print cartridge side-to-side to distribute the toner. 2 Insert the print cartridge: Tab Slot a Align the tabs located on each side of the print cartridge with the slots on either side of the print cartridge cradle as shown. Installing the Print Cartridge To prepare the print cartridge for placement.
Installing the Print Cartridge 5 Use the colored arrows inside the printer for printing: 1 Gently shake the print cartridge side-to-side to distribute the toner. 2 Insert the print cartridge: Tab Slot a Align the tabs located on each side of the print cartridge with the slots on either side of the print cartridge cradle as shown. Installing the Print Cartridge To prepare the print cartridge for placement.
User's Guide
Page 190
... Quality Problems Problem Print is removed from the print cartridge. The fuser cleaner and replacement instructions are printing on page 5 for more information. • Check the toner supply. 178 Chapter 7: Solving Printer Problems See "Ordering a Charge Roll Kit" on page...Printer" on page 2. • Check the print cartridge to make sure it is smaller than the page size of the printed page. See "Removing Print Cartridge Packaging" on page 193 for more information. • If the problem continues, call Lexmark Customer Support Center. Action • Check the toner...
... Quality Problems Problem Print is removed from the print cartridge. The fuser cleaner and replacement instructions are printing on page 5 for more information. • Check the toner supply. 178 Chapter 7: Solving Printer Problems See "Ordering a Charge Roll Kit" on page...Printer" on page 2. • Check the print cartridge to make sure it is smaller than the page size of the printed page. See "Removing Print Cartridge Packaging" on page 193 for more information. • If the problem continues, call Lexmark Customer Support Center. Action • Check the toner...
User's Guide
Page 191
... that the fonts are using . • Check the Print Area setting in the SETUP MENU. Change the Toner Darkness setting in the software application you are supported by the printer, the host computer, and the software application. Resolution was automatically reduced. Refer to Normal. See PAPER SIZE...(continued) Streaks appear on page 71 for more information. • Turn PQET in the QUALITY MENU to On. To utilize the remaining toner, shake the cartridge gently. See "Ordering a Charge Roll Kit" on page 76 for more information. See Print Area on page 195 for more information. Note...
... that the fonts are using . • Check the Print Area setting in the SETUP MENU. Change the Toner Darkness setting in the software application you are supported by the printer, the host computer, and the software application. Resolution was automatically reduced. Refer to Normal. See PAPER SIZE...(continued) Streaks appear on page 71 for more information. • Turn PQET in the QUALITY MENU to On. To utilize the remaining toner, shake the cartridge gently. See "Ordering a Charge Roll Kit" on page 76 for more information. See Print Area on page 195 for more information. Note...
User's Guide
Page 207
... information on printed pages. In other countries, contact the place where you order a new charge roll kit when toner fog or background shading appears on toner fog and background shading. Ordering a Charge Roll Kit We recommend you bought your area. If you're in...on page 178 for information about Lexmark Authorized Supplies Dealers in your printer. Cleaning the Printhead Lens Printhead Lens Complete the following steps to clean the printhead lens: 1 Turn the printer power Off (O). 2 Open the upper and lower front doors. 3 Remove the print cartridge. 4 Gently wipe the printhead...
... information on printed pages. In other countries, contact the place where you order a new charge roll kit when toner fog or background shading appears on toner fog and background shading. Ordering a Charge Roll Kit We recommend you bought your area. If you're in...on page 178 for information about Lexmark Authorized Supplies Dealers in your printer. Cleaning the Printhead Lens Printhead Lens Complete the following steps to clean the printhead lens: 1 Turn the printer power Off (O). 2 Open the upper and lower front doors. 3 Remove the print cartridge. 4 Gently wipe the printhead...
User's Guide
Page 278
...AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. For products no longer covered by anyone other than Lexmark or a Lexmark authorized servicer • operation of a product beyond repair. To obtain warranty service you may only be required to the Remarketer or...of a product. Warranty Service The warranty period is 12 months and starts on the date of original purchase as toner cartridges, inkjet cartridges, and ribbons) • use of other than Lexmark supplies (such as shown on the purchase receipt. You may be provided at your area, please contact...
...AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. For products no longer covered by anyone other than Lexmark or a Lexmark authorized servicer • operation of a product beyond repair. To obtain warranty service you may only be required to the Remarketer or...of a product. Warranty Service The warranty period is 12 months and starts on the date of original purchase as toner cartridges, inkjet cartridges, and ribbons) • use of other than Lexmark supplies (such as shown on the purchase receipt. You may be provided at your area, please contact...
User's Guide
Page 289
... network adapter. See print server. A printer state in .). The basic software which the printer does not accept data from the computer. monospaced font. You can also use the multipurpose feeder to recycle toner cartridges and print units. A Lexmark process established to manually feed print material ...into the printer one sheet at a time. A group of computers, printers, and other hardware devices connected to each character ...
... network adapter. See print server. A printer state in .). The basic software which the printer does not accept data from the computer. monospaced font. You can also use the multipurpose feeder to recycle toner cartridges and print units. A Lexmark process established to manually feed print material ...into the printer one sheet at a time. A group of computers, printers, and other hardware devices connected to each character ...
User's Guide
Page 292
... A wire inside the printer that electrically charges the photoconductor during the printing process. printer driver. printer memory. 280 Glossary precharger wire. print cartridge. A set of defined... commands (such as paper, card stock, envelopes, labels, and transparencies. printer language. proportionally spaced font. Print and Hold job. print material. print server. The replaceable unit inside the print unit that contains the photoconductor and toner...
... A wire inside the printer that electrically charges the photoconductor during the printing process. printer driver. printer memory. 280 Glossary precharger wire. print cartridge. A set of defined... commands (such as paper, card stock, envelopes, labels, and transparencies. printer language. proportionally spaced font. Print and Hold job. print material. print server. The replaceable unit inside the print unit that contains the photoconductor and toner...
User's Guide
Page 294
... from the computer at a normal transmission rate. See print cartridge. tray linking. A printer function that of alphanumeric characters and symbols that the printer uses to print server. status message. Any program loaded on... the state of network communication that provides information on your computer used to IEEE 802.5 standard. toner. A type of the printer. Token-Ring. A operator panel display message that conforms to perform a specific task, such as word processing or data compiling. toner cartridge...
... from the computer at a normal transmission rate. See print cartridge. tray linking. A printer function that of alphanumeric characters and symbols that the printer uses to print server. status message. Any program loaded on... the state of network communication that provides information on your computer used to IEEE 802.5 standard. toner. A type of the printer. Token-Ring. A operator panel display message that conforms to perform a specific task, such as word processing or data compiling. toner cartridge...
User's Guide
Page 306
print cartridge installing 5 ordering 193 part numbers 193 removing 2 replacing 194 storage 194 unpacking 2 Print Directory ... 179 print rubs off page 178 print too dark 179 print too light 178 streaks 179 toner fog 178 toner on back of page 178 toner smears 178 uneven edges 179 white page 178 Print Resolution (Quality Menu) 71 print server ...205, 211 online documentation x Print Timeout (Setup Menu) 74 printable area 76 printer alarm 77 attendance messages See attendance messages ...
print cartridge installing 5 ordering 193 part numbers 193 removing 2 replacing 194 storage 194 unpacking 2 Print Directory ... 179 print rubs off page 178 print too dark 179 print too light 178 streaks 179 toner fog 178 toner on back of page 178 toner smears 178 uneven edges 179 white page 178 Print Resolution (Quality Menu) 71 print server ...205, 211 online documentation x Print Timeout (Setup Menu) 74 printable area 76 printer alarm 77 attendance messages See attendance messages ...
User's Guide
Page 308
...settings, no effect 175 Menus Disabled 175 options operating incorrectly 180, 181 quits working 180 paper jams avoiding 137 clearing 183 200 and 201, Remove Cartridge 184 202, Open Rear Door 186 203, Short Paper 190 250, Check MP Feeder 192 print quality background shading 178 incorrect left and top ...rubs off page 178 print too dark 179 print too light 178 streaks 179 toner fog 178 toner on back of page 178 toner smears 178 uneven edges 179 white page 178 printed characters, jagged or uneven edges 72 printer beeping 77 escape codes 182 messages 151 problems 173 settings 33 stops 75 printing...
...settings, no effect 175 Menus Disabled 175 options operating incorrectly 180, 181 quits working 180 paper jams avoiding 137 clearing 183 200 and 201, Remove Cartridge 184 202, Open Rear Door 186 203, Short Paper 190 250, Check MP Feeder 192 print quality background shading 178 incorrect left and top ...rubs off page 178 print too dark 179 print too light 178 streaks 179 toner fog 178 toner on back of page 178 toner smears 178 uneven edges 179 white page 178 printed characters, jagged or uneven edges 72 printer beeping 77 escape codes 182 messages 151 problems 173 settings 33 stops 75 printing...
User's Guide
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...Jobs 156 Ready 156 Ready Hex 156 Res Reduced 157 Resetting the Printer 157 Restoring Factory Defaults 157 Waiting 157 warning messages 158 status, printer MarkVision 25 298 Index Stop button 36 storing print cartridge 194 print material 123 streaks on page 179 Substitute Size (Paper ... definition 239 system board accessing 201 closing 220 T taking printer offline 35, 36 TCP/IP 29 Technical Reference x timeouts Print Timeout 74 Wait Timeout 74 toner fog 178 on back of page 178 smearing 178 toner cartridge See print cartridge Toner Darkness (Quality Menu) 71 trademarks xi Transmit Delay (Infrared...
...Jobs 156 Ready 156 Ready Hex 156 Res Reduced 157 Resetting the Printer 157 Restoring Factory Defaults 157 Waiting 157 warning messages 158 status, printer MarkVision 25 298 Index Stop button 36 storing print cartridge 194 print material 123 streaks on page 179 Substitute Size (Paper ... definition 239 system board accessing 201 closing 220 T taking printer offline 35, 36 TCP/IP 29 Technical Reference x timeouts Print Timeout 74 Wait Timeout 74 toner fog 178 on back of page 178 smearing 178 toner cartridge See print cartridge Toner Darkness (Quality Menu) 71 trademarks xi Transmit Delay (Infrared...
Service Manual
Page 40
...12. The fuser takes longer to warm up from a cold start than a warm start. 7. The developer drive assembly drives the developer shaft in the toner cartridge. 10. The printhead mirror motor turns on the display. 6. The exit rollers stop turning. 15. "Performing Self Test" appears on . The fuser lamp... 5. The main drive motor turns off . 16. Check for correct POST functioning of diamonds, and then clears. 4. The exit rollers turn the printer On, it performs a Power-On Self Test. The cooling fan turns on solid and the operator panel displays "Ready". 2-14 Service Manual The ...
...12. The fuser takes longer to warm up from a cold start than a warm start. 7. The developer drive assembly drives the developer shaft in the toner cartridge. 10. The printhead mirror motor turns on the display. 6. The exit rollers stop turning. 15. "Performing Self Test" appears on . The fuser lamp... 5. The main drive motor turns off . 16. Check for correct POST functioning of diamonds, and then clears. 4. The exit rollers turn the printer On, it performs a Power-On Self Test. The cooling fan turns on solid and the operator panel displays "Ready". 2-14 Service Manual The ...
Service Manual
Page 45
...sure it is activated, replace the cover open switch/cable assembly. If the ground is not broken and that the right and left cartridge tracks are not loose or broken. Disconnect the cover open switch cable from J4 at the engine board and measure the voltage at ..., replace the engine board. 4045-XXX Cover Open Switch/Cable Service Check FRU 1 Toner Cartridge 2 Cover Open Switch/Cable Assembly Action Check the toner cartridge to make sure the cover open switch activation tab on the toner cartridge is correct, check the continuity between J4-6 and J4-7 on J4 with the controller...
...sure it is activated, replace the cover open switch/cable assembly. If the ground is not broken and that the right and left cartridge tracks are not loose or broken. Disconnect the cover open switch cable from J4 at the engine board and measure the voltage at ..., replace the engine board. 4045-XXX Cover Open Switch/Cable Service Check FRU 1 Toner Cartridge 2 Cover Open Switch/Cable Assembly Action Check the toner cartridge to make sure the cover open switch activation tab on the toner cartridge is correct, check the continuity between J4-6 and J4-7 on J4 with the controller...
Service Manual
Page 48
...928 may be observed through the front of the erase lamp cable. If incorrect, repair as necessary. The lamps can be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective, both the erase lamp and lens are replaced as a kit. Check... not turn on J12-1. The erase lamps turn on, measure the voltage on . If correct, check the voltage at J12-2. Remove the controller board and toner cartridge from the machine. Note: If the erase lamp assembly is defective. The voltage reads between 0.6 V dc to 0.8 V dc. Make the following checks ...
...928 may be observed through the front of the erase lamp cable. If incorrect, repair as necessary. The lamps can be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective, both the erase lamp and lens are replaced as a kit. Check... not turn on J12-1. The erase lamps turn on, measure the voltage on . If correct, check the voltage at J12-2. Remove the controller board and toner cartridge from the machine. Note: If the erase lamp assembly is defective. The voltage reads between 0.6 V dc to 0.8 V dc. Make the following checks ...
Service Manual
Page 55
... board. WARNING: Whenever the gearbox assembly is usually caused by a defective motor assembly or engine board. If the noise goes away with the toner cartridge removed, inform the customer to 0 V dc when the motor is not running . If a service error code 936 Transport Motor message displays,... machine it must be handled very carefully. Service Tip: If there are equally spaced horizontal lines across the page, go to replace the toner cartridge. FRU 1 Main Drive Assembly (Excessive noise or vibration) 2 Main Drive Motor Cable Action Remove the controller board and run the Main...
... board. WARNING: Whenever the gearbox assembly is usually caused by a defective motor assembly or engine board. If the noise goes away with the toner cartridge removed, inform the customer to 0 V dc when the motor is not running . If a service error code 936 Transport Motor message displays,... machine it must be handled very carefully. Service Tip: If there are equally spaced horizontal lines across the page, go to replace the toner cartridge. FRU 1 Main Drive Assembly (Excessive noise or vibration) 2 Main Drive Motor Cable Action Remove the controller board and run the Main...
Service Manual
Page 67
... on the main drive motor. Replace the main drive assembly. 2 Lines spaced 211.5 mm This can be caused by a defective gear in the following order: toner cartridge charge roll 5 Lines spaced 38.0 mm (1.50 inches) apart Lines spaced 46.5 mm (1.83 inches) apart 6 Lines spaced 80.0 mm (3.14 inches) apart 7 Lines spaced...
... on the main drive motor. Replace the main drive assembly. 2 Lines spaced 211.5 mm This can be caused by a defective gear in the following order: toner cartridge charge roll 5 Lines spaced 38.0 mm (1.50 inches) apart Lines spaced 46.5 mm (1.83 inches) apart 6 Lines spaced 80.0 mm (3.14 inches) apart 7 Lines spaced...
Service Manual
Page 68
Some slick or coated papers may try to improve the print quality by rough papers or non-Lexmark toner cartridges. 4045-XXX FRU 9 Lines spaced 112.8 mm (4.45 inches) apart 10 Lines spaced 94 mm (3.7 inches) apart 11 Lines spaced 45.1 mm (1.78 inches) ... a humid environment. Print Quality - If the rough paper mode is on, turn it off and run a large amount of graphics in the following order: toner cartridge main drive assembly Replace the alignment assembly. Background Service Tip: Some background problems can be caused by increasing the transfer setting. 2-42 Service Manual The...
Some slick or coated papers may try to improve the print quality by rough papers or non-Lexmark toner cartridges. 4045-XXX FRU 9 Lines spaced 112.8 mm (4.45 inches) apart 10 Lines spaced 94 mm (3.7 inches) apart 11 Lines spaced 45.1 mm (1.78 inches) ... a humid environment. Print Quality - If the rough paper mode is on, turn it off and run a large amount of graphics in the following order: toner cartridge main drive assembly Replace the alignment assembly. Background Service Tip: Some background problems can be caused by increasing the transfer setting. 2-42 Service Manual The...
Service Manual
Page 76
... The purpose of this diagnostic function is installed) Demo Mode Factory Defaults Narrow Media Exit Config Menu To exit the Configuration Mode: 1. printer serial number, controller code level, engine code level, operator panel code level, smart option code levels, font versions, and so on... the Diagnostic Error Log. • Printer configuration information: - 4045-XXX Download Emuls (only displayed if at least one contains a mixture of graphics and text. The print quality test consists of the print quality test pages with the toner cartridge lockout function disabled. Pages two and ...
... The purpose of this diagnostic function is installed) Demo Mode Factory Defaults Narrow Media Exit Config Menu To exit the Configuration Mode: 1. printer serial number, controller code level, engine code level, operator panel code level, smart option code levels, font versions, and so on... the Diagnostic Error Log. • Printer configuration information: - 4045-XXX Download Emuls (only displayed if at least one contains a mixture of graphics and text. The print quality test consists of the print quality test pages with the toner cartridge lockout function disabled. Pages two and ...
Service Manual
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.... Print Quality Test Pages The purpose of this diagnostic function is to cancel the test. The contents of the print quality test pages with the toner cartridge lockout function disabled. If single is pressed). If continuous is selected, Return or Stop can be printed on the media installed in Diagnostic Mode: 1. Pages...
.... Print Quality Test Pages The purpose of this diagnostic function is to cancel the test. The contents of the print quality test pages with the toner cartridge lockout function disabled. If single is pressed). If continuous is selected, Return or Stop can be printed on the media installed in Diagnostic Mode: 1. Pages...
Service Manual
Page 101
...toner cartridge assembly, creates the image to the paper. While the toner is electrostatically held to the paper, the paper travels to turn. The first step is actuated to allow the appropriate pick roller to the fuser where the toner is detected. Diagnostic Aids 3-27 4045-XXX Printer Operation The printer makes an image by applying toner... dots to the toner on the PC drum. Electrophotographic Process The photoconductive...
...toner cartridge assembly, creates the image to the paper. While the toner is electrostatically held to the paper, the paper travels to turn. The first step is actuated to allow the appropriate pick roller to the fuser where the toner is detected. Diagnostic Aids 3-27 4045-XXX Printer Operation The printer makes an image by applying toner... dots to the toner on the PC drum. Electrophotographic Process The photoconductive...